Proposal For Online Payment Gateway
Proposal For Online Payment Gateway
Proposal For Online Payment Gateway
THROUGH
PROPOSED BY
Wintel Limited
House # 25, Road # 47,
Suite # D5, (5th Floor), Gulshan-02, Dhaka-1212.
Bangladesh
Email: info@wintelbd.com
Web: www.wintelbd.com
March 04, 2021
To
Managing Director
Alesha Holdings Limited
Banani, Dhaka
Dear Sir,
This is our pleasure and privilege to offer the most exclusive and advanced online payment
solutions for your highly esteemed organization. We would like to propose you a solution to
process your inward customer payments from a single platform. Our offer will give you
flexibility, reliability and cost saving altogether in an unmatched way. The unique features and
supporting services of carefully designed Payment Solutions offer will surely give a comeptitive
edge to your organisation in terms of communications and operational efficiency.
The enclosed proposal shows what we can do to help you along the way. The business proposal
includes details of how you can be best benefitted, and how our service will be delivered to you.
We assure you of our best services. For any further details please feel free to contact me.
With Regards
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This document will discuss the following service:
To provide online payment services to E-commerce Merchants. With this service, merchants
will be able to offer comprehensive payment options to their customers and directly help to
capture more business.
Wincommerz (Product of Wintel Limited) is the online payment gateway, which started its
journey in 2012, collects payment from consumers or businesses invoiced by the e-
merchants. Wincommerz is a universal e-Payment Gateway using which e-merchants can
acquire card and mobile wallet transactions in Bangladesh to receive payments on the
internet via their online stores. By developing a secured online payment gateway in
Bangladesh, Wincommerz intends to bridge the gap by acquiring the payment terminal and
making it available to the merchant websites at an affordable cost.
● We are the partner of one of the pioneer Payment Service Operator (PSO) licensees
in Bangladesh
● Wintel Ltd. has been appraised at level 3 of the CMMI
● Institute’s Capability Maturity Model Integration!
● Accepts wide range of credit cards, debit cards, MFS payments & direct online debit
● ISO 9001:2008 Certified Company
We shall be incorporating new services and innovative ideas in addition to the services
discussed here. We believe we are starting a new chapter of business relationship and
reaching that to a new height by blending the technology to serve our customer better.
Who is Wintel?
WINTEL is clearly the leading mobile value added service provider in the country, operating
with all mobile operators in the country.
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WINTEL controls lion shares of VAS market in Bangladesh. Innovative ideas blended by
stunning intelligence and cutting edge technologies acquired from all around the globe
made us far ahead of any competition.
For content delivery our short-codes are 2777™ and 2700™. These are the most popular
short-codes in the country.
Besides Bangladesh market, WINTEL is delivering contents & services to Pakistan, Nepal,
Egypt, Malaysia, Mid-East and Canadian market.
And in the segment of Fintech business operation We are working as frontline business
partner to ensure the sales operation of Wintel Limited.
SCOPE OF SERVICES
WINTEL and Wincommerz will be considering the following services for your esteemed
organization:
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PROPOSED SOLUTION
Merchant Panel
You can visit our merchant panel, where you can view all the transaction status in real-time
and monitor the payment stages, view analytics, process refunds and chargebacks, etc.
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Sales History Refund History
FUNCTION FLOW
Category Corporate
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Our Partners
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Collection Period Cut Off Time Payment Settlement Time
● Wincommerz will perform bank settlement twice a week with the merchant.
● All transactions during a collection period will be summed up and settled in the
merchant designated currentaccount by respective payment settlement time.
● The cut off time will remain the same on public holidays, bank holidays or closure;
however, if PaymentSettlement Time becomes a public holiday, bank holiday or
closure, payment will be settled on the next available working day.
● If a settlement amount is lower than BDT 10,000; we prefer to deposit it on the next
settlement cycle.
5. Copy of National Id
3. Refund Policy
4. Fraud Policy
Wincommerz can detect suspected fraud transactions within after made the transaction.
Merchant will be notified to ask his/her customer to provide additional documents for the
verification process. If the cardholder is unable to provide sufficient documents, then
Wincommerz reverses the payment to the cardholder.
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If any transaction seems to be suspicious by Wincommerz Limited, 50% of the amount will
be settled before the delivery and the rest will be settled after the product has been
delivered to the customer.
● First month: 75% of the amount will be held by Wincommerz Limited and 25% will be
settled with the merchant.
● Second month:50% of the amount will be held by Wincommerz Limited and 50% will
be settled with the merchant.
● Third month: 25% of the amount will be held by Wincommerz Limited and 75% will
be settled with the merchant.
● Fourth month and onward: 100% of the amount will be settled with the merchant.
5. Compliance
● Wincommerz footer banner with payment channels must be added at the website
footer.
● Card activation for international transactions takes 7-10 working days after full
website live, means- no dummy product on website; proper and updated terms and
conditions- refund policy- privacy policy- about us and contact us page;
A tick box with hyperlink of Terms & Conditions, Refund Policy and Privacy Policy
must be there at the Checkout page (to be clicked by customer).
6. Disclaimer
The merchant will reserve all the content related responsibilities and copyright issues. It is
the sole responsibility of you to ensure that any information entered in the relevant fields
are correct, accurate and valid.
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