FEATURE DESCRIPTION CODE

Outside Line Access 9

Recall/R Key
CODE SUMMARY TABLE

Operator 0

Voicemail ÀÀ
Program Key

Redial #1

Call back 5

Group Pickup À6

Redial
Directed Pickup #6

Call Park R/Recall À 7

Mute Key
Conference Call R/Recall 3

Cancel All Forwards À 00

Volume + & -
Forward All À 01 10 memory keys
Hands free

Forward on Busy À 02

Forward on No Answer À 03

Forward on Busy & No Answer À 04 ALCATEL TEMPORIS 350 ANALOGUE USER GUIDE

For assistance please contact the USP IT Services by dialling 30000

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 ACCESSING VOICE MAIL OFFSITE
MAKING AN EXTERNAL CALL
To access your Voicemail when you are off site
1. Lift Handset
1. Dial 323-2999
FOR YOUR CONVENIENCE

2. Dial 9 for an outside line

FOR YOUR CONVENIENCE

2. Enter your extension number
3. Dial desired phone number
3. Follow voice prompts

MAKING AN INTERNAL CALL PROGRAMMING YOUR PERSONAL DIRECTORY

1. Lift Handset
The 10 one touch buttons on your Alcatel Temporis 350 analogue
2. Dial the extension number
phone can be programmed with speed dial numbers.
The one touch buttons are programmed as follows:
CALLING THE OPERATOR
1. Lift handset
1. Lift Handset
2. Press the Program key ( )
2. Dial 0
3. Enter the number you want stored (i.e. #2 pin code then
TRANSFERRING A CALL 336 9000)

You have a call in progress and you wish to transfer the call to 4. Select the one touch button you want that number stored

another extension; under

1. Press the R/Recall key (the caller will hear hold music) 5. Replace Handset

2. Dial the destination extension number

3. Replace handset to transfer the call ERASING YOUR PERSONAL DIRECTORY

Note: You can announce your call by waiting for the destination The one touch buttons can be erased as follows;

extension to answer before replacing the handset to complete the 1. Lift Handset

transfer. If the destination extension does not answer, press the 2. Press the Program key ( ) twice

R/Recall key to return to the original caller. 3. Select the one touch button you want erased
4. Replace Handset

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 REDIAL
FOWARDING YOUR PHONE If you wish to dial the last number you called again;
Diverting calls to another number; 1. Lift Handset
1. Lift Handset 2. Dial #1 or button
FOR YOUR CONVENIENCE

2. Dial the “Forwarding Code”

CALLBACK
3. Enter the destination number calls are to be diverted to
4. Replace Handset You call an internal number and get a busy tone. The System

Forwarding Codes assistant then gives you the option of "placing a call back" -

Forward Immediate À 01 being called back automatically when that extension is available.

Forward on Busy À 02 1. Dial 5 when prompted

Forward on No Answer À 03 2. Replace Handset.

Forward on Busy & No Answer À 04

To cancel the call back request, dial the extension number that
Note: You can continue to make calls
was busy and hang up, or follow the voice message instructions.
To cancel, dial À 00
FOWARDING YOUR PHONE TO VOICEMAIL
GROUP CALL PICKUP
To forward your calls to voice mail
When you hear a phone ringing in another office or where no-one
1. Lift handset
can answer, you can answer the call on your own phone if the
2. Dial Forwarding Code (see table previous page)
phone belongs to the same pickup group as your own:
3. Dial 32999
1. Lift Handset
4. Replace Handset
2. Dial À 6
To cancel, dial À 00

ACCESSING VOICE MAIL ON SITE

To access your Voicemail;

1. Lift Handset
2. Dial À À
3. Follow voice prompts
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 CONFERENCE CALL
DIRECTED CALL PICKUP
When talking with one party, to introduce a second party and
When you hear a phone ringing which does not belong to your
create a three-way conversation;
pickup group, you can answer the call by:
1. Press the R/ Recall key

FOR YOUR CONVENIENCE

FOR YOUR CONVENIENCE

1. Lift Handset
The first caller is placed on hold
2. Dial # 6
2. Dial the extension/number of the additional party
3. Dial the extension number of the ringing phone
Once the second party has answered, and you are ready to
conference all parties
BUSINESS ACCOUNT CODE (Toll Call PIN Number)
3. Press R/ Recall then dial 3
To obtain access to toll barred numbers (i.e. calls to Mobiles or
Note: If you hang up during a conference, the other two
National calls) use your Business Account Code:
correspondents will be in direct contact
1. Lift Handset
2. Dial #2
3. Enter your (4 digit) Business Account Code PARKING A CALL (On Another Extension)

4. Dial desired phone number You have a caller you wish to place on hold on another extension:
1. Dial R/Recall À 7 and the extension number you want to
SETTING UP YOUR PERSONAL CODE park the call on. The call is now placed on hold on that
By default your personal code is 0000. To change your personal extension, the caller will hear hold music
code dial #3 then follow the prompts and enter your current 4 2. To retrieve the parked call from the extension where call
digit code and then your new 4 digit code. was parked on, dial À 7
3. To retrieve the parked call from another extension, dial À 7
LOCKING YOUR HANDSET then the extension number where the call was parked on.
To lock your handset dial À3

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