Republic of the Philippines

Province of Cebu
CORDOVA PUBLIC COLLEGE
Gabi, Cordova, Cebu
College of Hospitality Management
Bachelor of Science in Hospitality Management

OUTCOMES-BASED EDUCATION (OBE) COURSE SYLLABUS

First Semester, A.Y 2021-2022
Date Revised: September 3, 2021

Subject Code : HM 213

Subject Description : Foreign Language 1

No. of Hours per week : 3 Hours/Week

No. of Hours per Semester : 54 Hours

Credit Units : 3 units

Pre-requisites : None

I. Cordova Public College Vision : A community-based college that shall offer quality education at a low tuition fee.

II. Cordova Public College Mission : To offer affordable and quality education, primarily but not exclusively, to the Cordovanhons with the end
in view that education shall be within everyone’s reach.

: To provide tertiary education, technical, vocational and other practical courses.

III. Cordova Public College Core Values : Patriotism; Respect; Accessibility; Integrity; Spirituality; Excellence; Service
IV. College Outcomes:
 To foster, sustain and support the knowledge proficiency, and professional levels essential to employment.
 To develop the capacity to grow into fully qualified professional leaders
 To cultivate the spirit of nationalism enhancing individual and social awareness of society and community
 To inculcate a strong sense of commitment and dedication to any profession guided by faith and strong moral fervor
 Develop intellectually motivated individuals demonstrating scientific training through related academic activities; research and evaluation that will
contribute to the local and national development
 Train for democratic leadership characterized by commitment to the vision-mission of the institution
 Contribute to the socio-economic, technological, scientific and cultural growth of man in society
 Produce self-reliant citizens imbued with love of his/her community and country

V. Program Learning Outcomes: (Based on Section 6 CHED Memorandum Order No. 62 s. 2017)
A. COMMON TO ALL PROGRAMS
1. Articulate and discuss the latest developments in the specific field of practice;
2. Effectively communicate orally and in writing using English, Filipino, mother tongue language, and an appropriate Foreign Language
required by the industry;
3. Work effectively and independently in the multi-disciplinary and multi-cultural teams;
4. Act in recognition of professional, social and ethical responsibility;
5. Promote “Filipino historical and cultural heritage” (based on R.A. No. 7722);

B. COMMON TO THE BUSINESS AND MANAGEMENT DISCIPLINES

6. Perform the basic functions of management such as planning, organizing, leading and controlling;
7. Apply the basic concepts that underlie each of the functional areas of business (marketing, finance, human resources management,
production and operations management, information technology, and strategic management) and employ these concepts in various
business situations;
8. Select the proper decision making tools to critically, analytically and creatively solve problems and drive results;
9. Apply information and communication technology (ICT) skills as required by the business environment;
10. Work effectively with other stakeholders and manage conflict in the workplace;
11. Plan and implement business-related activities;
12. Demonstrate corporate citizenship and social responsibility;
13. Exercise high personal moral and ethical standards;
C. COMMON TO TOURISM AND HOSPITALITY DISCIPLINES
14. Demonstrate knowledge of tourism industry, local tourism products and services;
15. Interpret and apply relevant laws related to tourism industry;
16. Observe and perform risk mitigation activities;
17. Utilize information technology applications for tourism and hospitality;
18. Manage and market service oriented business organization;
19. Demonstrate administrative and managerial skills in a service oriented business organization;
20. Prepare and monitor industry capital development functions of a tourism oriented organization;
21. Perform human capital development functions of a tourism oriented organization;
22. Utilize various communication channels proficiently in dealing with guests and colleagues;
23. Produce food products and services complying with enterprise standards;
24. Apply management skills in F&B service and operations;
25. Perform and provide full guest cycle services for front office;
26. Perform and maintain various housekeeping services for guest and facility operations; and
27. Plan and implement a risk management program to provide a safe and secure workplace; and
28. Provide food & beverage service and manage the operation seamlessly based on industry standards. (CMO no. 62 s 2017)
VI. Performance Indicator

Subject: Applied
Program Business Tools
Learning and Technologies Performance Indicators
Outcomes Code: HM 213
Unit: 3
PLO1 1.
PLO2
PLO3 X
PLO4
PLO5
PLO6
Note: Teachers will provide at least 5-8 performance indicators, based on the
PLO7
program outcomes from CMO 62, Series of 2017 and if the subject is not in the
PLO8 CMO sample curriculum map, the teacher will identify its Program Learning
PLO9 X Outcomes that is related to the subject.
PLO10 X Please don’t include this text upon submission.
PLO11
PLO12
PLO13
PLO14
PLO15
PLO16
PLO17
PLO18
PLO19
PLO20
PLO21
PLO22 X
PLO23
PLO24
PLO25
PLO26
PLO27
PLO28
VII. Course Description: This course aims to train students to develop basic conversational skills using a foreign language.

VIII. Course Outcomes:

COURSE OUTCOMES (COs):

These Course Outcomes (COs) are designed to
support the Program Outcomes (POs)  
Target Program Outcomes (Pos)
1 1 1 1 1 1 1 1 2 2 2 2 2 2
Upon completion of the course, the students will be able to: 1 2 3 4 5 6 7 8 9 0 1 12 3 4 5 6 17 8 9 0 21 2 3 4 5 26 7 28

CO1

CO2
I-Introduce O-Observe P-Perform
Descriptor
introductory course to an outcome enabling course to an outcome performing course to an outcome
s
CO3 a formative course to an outcome a course strengthening further an outcome a course performing an outcome

IX. COURSE OUTLINE AND TIMEFRAME

WEEK COURSE CONTENT / SUBJECT MATTER
WEEK 1 – WEEK 2 Business Tool Terminologies
WEEK 3 – WEEK 4 Business Technology
WEEK 5 – WEEK 6 Ethics and Legal Business Practices; and Business Communication Skills
 WEEK 7 – WEEK 9 Information Technology
WEEK 10 – WEEK 11 The Point of Sale System
WEEK 12 – WEEK 13 Folio Plus System; and Computer Reservation System
WEEK 14 – WEEK 15 Global Distribution System
WEEK 16 – WEEK 18 Sabre Functionalities
One of the Days In A Week (Allotted for the Prelim, Midterm, Semi Final or Final Exams.)
(or an equivalent of 1 - 3
hours)

X. LEARNING PLAN (ONLINE)

DESIRED COURSE REMARKS

OUTCOMES-BASED DURATI
LEARNING CONTENT / ASSESSMENT OF RESOURCE /
TEACHING AND LEARNING ON IN
OUTCOMES SUBJECT LEARNING OUTCOMES MATERIALS/REFERENCES EVALUATI
ACTIVITY HOURS
(DLO) MATTER ON NOTES
Synchronous Asynchronous Synchronous Asynchronous Synchronous Asynchronous
At the end of the Chapter 1. 6 Hours
lesson, the Business Tool
students should Terminologies Queries Researching Oral Answered PPT Online
be able to: (Applied Participation module 1 – 4 Presentations Resources(do
1. Define Business Tools (With including the wnloads)
Business tool and Online Study Rubrics) activity
and identify Technologies by Discussion time/session enclosed in Computer for
its James DC the module Data Analysis Reference
classification Saycip) Individual (microsoft Books
and  Business Question and Read and Online excel and
consideration Tool Answer start output Written minitab
2. Enumerate  Classificatio answering presentation Report (With software) Guide
the uses of n of the modules Rubrics) Questions &
Business Tools Business Answering the offline Activities
and Tool modules online Google Form Useful links (From the
application on  Business as instructed (Quiz, Standard (Related to Books)
staying Tool Written Seatwork) Grooming the Topic
competitive Consideratio Report (With Discussed)
3. Define ns Group Rubrics) Useful links
 Business  Uses of Interactive Role Play (Related to
Technology, Business Learning (Real Standard (With LMS like the Topic
identify its Tools Time) Grooming Rubrics) Facebook, Discussed)
different  How to Use Google Apps,
hardware’s Business Extensions
and introduce tools to Simulations Group and Hands-on
different Stay Interactive Messenger Resources
communicatio Competitive Learning
n tools Problem (Real Time –
4. Identify Solving Scores) Mentimeter Word and
software 6 Hours PPT
applications presentation
and Chapter 2. downloads
emphasize the Business (Posted in the
importance of Technology Google
work tasks  Business Classroom)
5. Define and Technology
understand  Hardwares
ethics and and
business Softwares
practices, and  Communica
identify laws, tion Tools
codes, and  Work Task 3 Hours
regulations
related to Chapter 3.
business Ethics and Legal
technology. Business
6. Discuss and Practices
demonstrate  Business
business Ethics Laws
communicatio and
n skills. Regulations
7. Define  Ethical
Information Business
Technology Practice
and its uses,  Ethical
describe the Business
concepts of e- Strategies
business and  Laws,
its impact. Codes, and
Regulations
Related to
Business
Technologie
s

3 Hours

Chapter 4.
Business
Communication
Skills
 Business
Languages
and
Terminologi
es
 Business
Etiquettes
and
protocols
 Fixing a
Conflict
Techniques
 Business
Documents
 Netiquette
 Effective
Business
Communica
tion
 Impact of
Social
 Media on
the Tourism
Industry

Chapter 5.
Information
Technology
 Information
Technology
6 Hours
 Uses of
Information
Technology
in the
Tourism
Industry
 Network
and
Security
Issues in
Tourism
 E-Business
 Impact of
Technology
on the Module 1 –
Travel Module 5
Agency
Business
MIDTERM EXAMINATION
At the end of the Chapter 6. The 6 Hours
lesson, the Point of Sale
students should System Queries Researching Oral Answered PPT Online
be able to:  POS Participation module 1 – 4 Presentations Resources(do
1. Define POS  Uses of (With including the wnloads)
and POS Online Study Rubrics) activity
enumerate  Hardware Discussion time/session enclosed in Computer for
and discuss its Used in the module Data Analysis Reference
different uses, Individual (microsoft Books
 types, and the POS Question and Read and Online excel and
hardware  Types of Answer start output Standard 3 Hours minitab
used. POS answering presentation Grooming software) Guide
2. Describe how the modules (With Questions &
the FOLIO Chapter 7. Answering the offline Rubrics) Activities
system works FOLIO Plus modules online Google Form Useful links (From the
and describe System as instructed (Quiz, (Related to Books)
its different  How FOLIO Written Seatwork) the Topic
features. System Report Discussed)
3. Define CRS works Useful links
and discuss its  Features of (Related to
importance the FOLIO LMS like the Topic
and effects to system Group Standard Role Play 3 Hours Facebook, Discussed)
travel Interactive Grooming (With Google Apps,
agencies Learning (Real Rubrics) Extensions
operation Chapter 8. Time) and Hands-on
4. Define and Computer Video Messenger Resources
understand Reservation Creation Group
GDS and its System (CRS) Simulations Interactive
major systems  Computer Learning Mentimeter Word and
5. Discuss and Reservation (Real Time – PPT
enumerate System Problem Scores) presentation
the Sabre  Importance Solving downloads
basic of CRS in (Posted in the
functionalities the Travel Google
Industry Video Classroom)
 Effects of Presentation
CRS in the
Operations
of Travel 3 Hours
Agencies

Chapter 9.
Global
Distribution
System (GDS)
 Business
 Languages
and
Terminologi
es
 Major GDS
Systems
 GDS Core 6 Hours
Functions

Chapter 10.
SABRE Basic
Functionalities
 Sabre Basic
Functionaliti
es
 Universal
Codes
 Respond to
Client Call
 Letter
Codes for
the
Different
Meals and
Services

Module 6 –
Module 10
FINAL EXAMINATION

XI. Course Requirements: Written Long Exam (Midterm and Final)

Written Report (Midterm)
Video Presentation (Final)
 1 – 10 Modules
Standard Grooming Compilation
Oral Participation

XII. Students Evaluation And Grading System

To determine the rating every grading period, the following criteria and weight shall be followed:

Quizzes 10%
Attendance/Oral participation 15%
Modules/Projects 25%
Major Examination (Midterm and Final) 50%
TOTAL 100%

EQUIVALENT = BASED ON 60% CRITERION (passing percentage)

GENERAL AVERAGE GRADE = AVERAGE OF MIDTERM AND FINAL GRADE

XIII. Other References: (APA Format)

Books:

1. Saycip J.D., (2021). Applied Business Tools and Tehcnologies.

2. 3G Elearning FZ LLC, (2015). Computer Applications in Business.
3. Baltzan P. & Phillips A., (2008). Business Driven Information System. McGraw-Hill Irwin

Online Sources:

1. www.mentimeter.com
2. www.classroom.google.com/h
 3. www.google.com

Consultation Hours:
Monday – Wednesday - Friday (4:00 PM – 6:00 PM) - (Two hours is required)
Tuesday – Thursday - (5:30 PM – 7:00 PM)
E-mail add: arante.brandon.bshm.cp@gmail.com
Contact Number: 09661668385

Prepared by:

BRANDON REY ARANTE

Instructor 1 Date Submitted:__________________________

Reviewed and Recommended by:

CHRISTOPHER P. CABANSAY, Ph.D.TM

HM Chairperson

Approved by:

FATIMA RICHELL F. EVIOTA, Dev.Ed.D

College Administrator