GLS UNIVERSITY

FACULTY OF COMMERCE

GLSIC – B.COM [ ABM – CA&T – B&F]

SEMESTER – 3

ADVANCED HUMAN RESOURCE

MANAGEMENT

SPECIALIZATION SUBJECT

1. HRM is following in the nature:

a) Preventive
b) Curative
c) Combative
d) None of the above.

2. HRM emphasis on open-ended contracts.

a) True.
b) False.

3. “Well-experienced, imaginative and sincere employees are the most

valuable assets of a business”. This is remarked by:
a) Shri Lion C.Megginson.
b) Shri J.R.D.Tata.
c) ShriProf.Rao.
d) RobertOwen

4. The term Personnel Management is used in which sense?

a) Wide sense.
b) Limited sense.
c) Both (a) and (b).

5. Personnel Management is:

a) Not people oriented
b) People oriented
c) Business oriented.
d) None of the above.

6. is an integral part of the overall planning of any business unit.

7. Importance of HRM doesn‟t include:

a) Raises Morale.
b) Discipline Maintenance.
c) Integration.
d) Raises the prestige of company.

8. HRM includes following functions:

a) Managerial Functions
b) Operative Functions
c) Both
d) None of the above.

9. In absence of the , employees may not be available in a

sufficient number or there may be overstaffing:
a) HRM.
b) Personnel Management.
c) Recruitment.
d) Human Resource Planning.

10. According to , “Human resource planning includes

forecasting, developing, controlling and appointing right people at
right place economically”.
a) GordonMcbeath
b) A.R. Smith
c) R.F.A.Hopes
d) Geisler

11. ______ is the first stage of HRP National level.

a) Collecting data
b) Determining the goal/objective of organization
c) Forecasting manpower
d) None

12. Appointing new employee in place of old employee who leave the
organization is referred as _____.
a) Absenteeism
b) Promotion
c) Labour turnover.
d) Transfer
13. The philosophy believes that the human beings are valuable
assets of the company.
a) Personnel management
b) Human resource management
c) Both
d) Human resource planning

14.The scope of HRM doesn‟t include:

a) Acquisition.
b) Organizing
c) Control
d) Development.

15. Developing and exploiting the individual‟s capability for professional

growth is known as human resources management.
16. Multi-disciplinary combination helps the development of human in
different area.
17. Following can be the type of orientation programmes,
a. Informal and formal
b. Serial and disjunctive
c. Individual and collective
d. All of the above
18. Following is/are the types of informal orientation;
a. Supervisory System
b. Buddy/ Sponsor system
c. Both a &b
d. None of the above
19. How does training and development offer competitive advantage to an
organisation?
a. Removing performance decencies
b. Deficiency is caused by a lack of ability
c. Individuals have the aptitude and motivation to learn
d. None of the above

20. Which of the following is a benefit of employee training?

a. Improves morale
b. Helps people identify with organisational goals
c. Provides a good climate for learning, growth and co – ordination
d. None of the above
21. Choose which of the following is a benefit to the individual while
receiving training?
a. Creates an appropriate climate for growth, communication
b. Aids in increasing productivity and/ or quality of work
c. Satisfies a personal needs of the trainer
d. None of the above

22. Which of the following is a learning principle?

a. Recognition of individual differences
b. Schedules of learning
c. Transfer of learning
d. All of the above

23. Which of the following is a method used in group or

organisational training needs assessment?
a. Consideration of current and projected changes
b. Rating scales
c. Interviews
d. Questionnaires
24. _________ seeks to examine the goals of the organisation and the
trends that are likely to affect these goals.
a. Organisational Support
b. Organisational analysis
c. Person analysis
d. Key skill abilities analysis
25. Which of these is the benefit of needs assessment?
a. Assessment makes training department more accountable
b. Higher training costs
c. Loss of business
d. Increased overtime working

Unit 2
1.In panel interview there is committee of interview from different area or
division.
2. Recruitment helps the firm,
a. To attract highly qualified and complete people
b. To create more culturally diverse work force
c. Both a &b
d. None of the above
3. Following is the test for selection,
a. Psychomotor test
b. Personality test
c. Both a &b
d. None of the above

4. Monetary rewards is an important technique of human resource

development.
5. Investiture orientation seeks to ratify usefulness of characteristics that
the person brings to the new job.
6. Divestiture orientation seeks to make certain modification in the
characteristics of new hire, even if such person was selected based on his
or her potential for performance.
7. Quality circle is a small group of employee in the same work area
voluntary.
8. „Hallo effect‟ is a characteristic, which changes the decision of interview. -
True
9. The participants of one-to one interviews are,
a. Interviewer (b) Interviewee (c) Both a & b (d) None of the above
10. Psychomotor abilities include,
a. Finger efficiency
 b. Manual proficiency
c. Arm hand steadiness
d. All of the above
11. Most popular method of recruitment is advertising. -True
12. Graphology technique of selection is first used by French Pries Jean –
HippolyteMichon in1830.
13. Induction Training is to introduce a new employee to the organization.
a. Induction Training
b. Job Training
c. Promotion Training
d. Refresher Training
14. Under On-the-job method, a new employee is put on a Machine or a
Job under the guidance of an instructor.
a. Apprentice Method
b. On-The-Job Method
c. Vestibule Method
d. None of the above
15. Lecture and Conference method is a type of Off-The-Job Method.
a. On-the-job method
b. Off-the-job method
c. Bothe a and b
d. None of the above
16. Job Enlargement is the Horizontal expansion of Job.
a. Vertical
b. Horizontal
c. Both a and b
d. None of the above
17. Under Job Enrichment it is Vertical expansion of Job.
a. Job Rotation
b. Job Enlargement
c. Job Enrichment
d. None of the above
18. From the following which one is not Off-the-job method.
a. Lectures
b. Role Playing
c. In-basket exercise
d. Coaching
19. From the following which one are not the advantages of Job Enrichment.
a. Job is diversified
b. Overall cost is reduced
c. Flexibility in doing work
d. All of the above
20. Transactional analysis developed by Eric Berne and popularized by
Thomas Harries.
21. Sensitivity analysis is also known as laboratory or T-group training.
22. In Basket Exercise is also known as In-Tray method.
23. Apprentice training method is used to give sufficient knowledge
and skill of craft, so that the trainee becomes proficient in his trade.
24. Under Vestibule Method new worker are trained for specific jobs
on special machines and equipment‟s in a separate room located in
the work shop itself.
25. Job trainingis given to worker to get him acquainted with all aspects
of the job that has to perform.

Unit 3
1. From the following which are the concept of wages.
(a) Minimum Wage
(b) Fair Wage
(c) Living wage
(d) All of the above
2. As per the provision of Factory Act the workers are classified in
following ways.
(a) Adult
(b) Adolescent
(c) Young person
(d) All of the above
3. Following are the types of separation.
(a) Layoff
(b) Retrenchment
(c) Resignation
(d) All of the above
4. The concept of M.B.O. popularized by Peter Druckerin the year
of1954.
5. The concept of M.B.O. was popularized in Peter Drucker book,“The
Practice of
Management”.
6. Forced choice method was developed at the close of world was II
by a group of industrial psychologists.
7. 360 degree Appraisal was first developed by General Electronic
company in the year of1992.
8. Job Evaluations a technique used to establish relative worth of
jobs in a job hierarchy.
9. Lay Off implies denial of employment to the employees for reasons
 beyond the control of employer.
(a) Lay Off
(b) Retrenchment
(c) Resignation
(d) Retirement
10. Basis of promotion in an organization are Seniority and
Merit(ability).

11. Promotion, Demotion, Transfer and Dismissal are changes in employee

position.
12. Employee are shifted from lower to higher category is a
Vertical Type of Promotion.
13. Employee is shifted in the same category is a Horizontal Type of
Promotion.
14. Promotion in view point of post and not in view point of
remuneration is a type of Dry Promotion.
15. The concept of living wage meant be linked with economic
condition of the country.
16. Higher Status with responsibility is known as Promotion.
17. Performance appraisal is Compulsory Conduct. (True/False)
18. Job Evaluation is voluntary conduct. (True/False)
19. Evaluation of performance appraisal is before/after the employee
is hired for jobs.
20. Hazardous Process is a process of an industry specified in Schedule
I of the Act. It is a process in which material used causes harm to the
health of the workers or it results in the pollution of the general
environment.
21. Occupier of a factory means the person who has ultimate control
over the affairs of the factory.
22. Job Rotation is also known as Versatility Transfer.
23. Remedial transfers are also known as Personal Transfer because
such transfer are done at the request of employees.
24. When employees of an organization get an option from its
organization to retire before superannuation, then it is said
Voluntary Retirement.
25. Resignations termination of service at the request of the employee.
 UNIT – 4
1. Personnel records preserve the information in …..
(a) Files (b) Documents (c) Drives (d) all of above
2. The types of personnel information and data included in records cover
…
(a) Job design (b) Analysis (c) descriptive information (d) all of above
3. The essence of ethical organization is code of ethics.
4. The Human resource valuation system cannot be complete unless
followed by equally competent system of Auditing.
5. Human Resource audit is to get clear judgment about the overall status
of the organization.
6. Organization undertake audit for the reasons:-
(a) Analyse arrangements (b) to instill sense of confidence in HR (c) skill
needed (d) employee confidentiality.
7. The non-disclosure of human resource accounting information in
financial statements distorts ….
(a) Net income in P & L A/c (b) Balance sheet (c) Cash flow (d)
Budgeting.
8. Human resource audit covers safeguarding‟s employees confidential
information and exit from the company.
9. A written statement of policies and principles that guides the behavior of
all the employees is called
(a) Word of ethics (b) ethical dilemma (c) code of ethics (d) None of
above
10.Which of the following is not usually the objective of code of ethics?
(a) To create an ethical workplace
(b) To evaluate the ethical components of the proposed actions of
employees
(c) To improve the public image of the company
(d) To enhance the profit of the business
11.Which of the following factors shape the ethical behavior of the member
of the organization?
(a) Supervisor‟s behavior (b) organizational culture (c) code of ethics (d)
all of above
12.The documents that consist of all the ethical standards that employer
expects from the employee is classified as
(a) Ethics code
(b) Descriptive code
(c) Procedural code
(d) Distributive code
13.When the HR department makes use of the internet and related
technologies to support their activities, the process becomes E – HRM.
14.Employees in geographically dispersed locations can work together in
virtual teams using video, email and internet is E – HRM – True or false
15.Candidates ability to deal with real life business challenges in E – HRM
includes
(a) Online simulation
(b) Online tests
(c) Virtual cases
(d) All of above
16.E – Recruitment offers several facilities like, applying online, having a
wide reach of prospective employees, barring the national barriers are a
 few of the benefits that e – recruitment portray. – True or False
17.The area of HR audit includes mission statement relating to human
resource management – True or False
18.The most common practice observed in E recruitment are :-
(a) Adding recruitment to existing organization websites
(b) Using special recruitment websites
(c) Using software for online screening of applications
(d) All of above
19.Right size of the workforce refers to employing and maintaining exact
number of employee‟s with required skills, abilities and knowledge to
perform the existing number of jobs in organization.
20.E – Selection in recruitment process is most common cost cutting
policy.
21.Employer‟s brand creates employer friendly image by..
(a) Healthy relation between employer and employee
(b) Scarcity of talent
(c) Innovation and skill
(d) Reduction in cost
22.Under the Ethnocentric approach parent company nationals are
selected for all the key managerial jobs.
23.Competency mapping is the process of identification, evaluation of
employee‟s competencies and organizational requirements.
24.Human resource matrix looks like business process reengineering
around the customers or clients rather than following superior-
subordinate relationship in traditional chart.
25.Business process outsourcing (BPO) is the assignment of one or more
intense business processes to external providers.
26.The term knowledge management is coined by Kael Wiig for
continuously creating and upgrading organizational knowledge in order
to maximize the returns of knowledge assets.
27.Knowledge management helps the organization to –
(a) Improve organizational effectiveness
(b) Improve the returns
(c) Build competencies / competitiveness
(d) All of above
28.Knowledge management process involves the continuous interaction
among organization‟s knowledge assets and intellectual capital and
leadership.
29.Virtual organization is a social network in which all the horizontal and
vertical boundaries are remove – True or False.
30.Characteristics of virtual organization are flexi work time and place,
part time work and job sharing and multi task skills.