Policy

Administration
Compete with
speed and
360O service

Accenture Life
Insurance & Annuity
Platform (ALIP)
1
Don’t let
aging
technology
leave you of insurance
executives believe

behind
organizations
need to elevate
83% their relationships
with customers
as partners to
compete in a post-
digital world.

of insurance
executives say the
stakes for innovation
have never been
higher—getting it
76% “right” will require
new ways of
innovating with
ecosystem partners
and third-party
organizations.

of insurance
executives report
their industry is
moving toward
78% offering more
variety in ownership
models for their
connected products
and/or services.

Source: Accenture Technology Vision for

Insurance 2020
2
Boost operating efficiency
and delight your customers
Operate faster, smarter and easier with a policy administration system that delivers innovative new
products at scale while increasing operational efficiency and customer satisfaction – in the cloud, as a
service or hybrid.

• Launch more new products faster with one of the largest libraries of production-ready,
configurable product templates.
• Slash operating costs and maximize IT resources with industry-leading tools that automate,
configure, test and integrate.
• Delight customers with consolidated, real-time data that delivers 360-degree customer visibility
and integration with expanding data sources and powerful portals that deliver personalized
experiences.

Why continue to let a legacy policy administration system diminish

your bottom line or limit your top line? Modernize.

ALIP Policy Administration •

•
Centralized product and business rules engine
Production-ready, out-of-the-box product
templates
Let Accenture Life Insurance & Annuity Platform
• Advanced Actuarial Calculation Engine
(ALIP) Policy Administration power the new
• Integrated testing
products your business needs and support
• Production-tested APIs and interfaces
multichannel distribution and device-driven
• Light-weight, API-driven architecture
consumers with speed and agility.
• Flexible cloud services with dedicated and
shared service models, including SaaS and
• Fully configurable, Angular-based platform
PaaS
• Rules-driven solution
• Seven consecutive years as leader in Gartner
• Rich functionality
Magic Quadrant

Disruption is here and now.

But from change comes opportunities

Market Customers Offerings Competition

Low interest rates, Demand for New technologies & New entrants with new
increasing regulation & personalization, a shifting attitudes to technologies & greater
other market dynamics better experience & ownership are giving differentiation
outcomes vs. products rise to new offerings

3
Propel your business into today’s
hypercompetitive digital market
ALIP Policy Administration accelerates product innovation whether you launch new products or add
variations to existing products. No other system provides more out-of-the-box, production-ready
product templates and tools to easily configure and test your unique products. And you can do it all
using ALIP’s unique workbenches that feature a friendly user interface with consolidated data and
simple drag-and-drop capability.

Product introduction is not the only thing ALIP accelerates. Leverage the platform’s advanced
capabilities to quickly and easily configure business processes and rules. With an extensive set of
preconfigured process and rules templates, you’ll have the speed and agility to seize new market
opportunities and meet your business objectives.

From cash and contract management to fund and transaction management, ALIP Policy
Administration delivers more automation, operational efficiency and real-time data access
across your enterprise and distribution channels. You’ll deliver a higher-level of customer care
with transaction speed and personalized service that drives customer loyalty. And agents and
consumers can access it all from a single view with the ease and convenience of ALIP’s self-service
portal.

Your engine for continuous innovation

ALIP Policy Administration is a fully integrated, as-a-service platform that enables end-to-end
policy life cycle automation. Whether implemented as a stand-alone component or as part of the
end-to-end suite, ALIP Policy Administration fuels efficiencies and drives next-level user/customer
experiences . Add ALIP’s digital surround components and seamlessly extend to the front-office with
experiences that differentiate your brand.

ALIP End-to-End Suite

Integration & Orchestration Layer

ALIP New Business & Underwriting ALIP Policy Administration System ALIP Digital surround components
Electronic / Case Policy
Underwriting Claims Payout
Paper Apps Management Administration Mobility
and Portals Analytics
Product Workflow/Work Management Product
Introduction Introduction Personalized
Document Management Video Digital Auditing
Communications & Monitoring
Reporting

Workflow & Process Orchestration Product & Business Rules Engine Actuarial
Actuarial Calculation
Calculation Engine
Engine

Automation drives >>> >>> >>> a better consumer experience

4
Grow your top and bottom line
ALIP Policy Administration drives automation and internal business systems and expand your
a consistent digital service experience focused on insurance ecosystem with a growing library of
the customer. Join our growing ALIP community production-tested APIs and interfaces.
of leading insurers and see how you can: • Support even the most complex products.
• Speed product introduction. Launch new Get the flexibility and functionality you need
products faster with an extensive list of out-of- to support both life and annuity products from
the-box templates and easily configure to add a single platform, with an advanced actuarial
unique features. calculation engine and robust processing rules.
• Enhance the customer experience. See your • Maximize IT resources and reduce
customers from a single 360-degree view with development costs. Configure instead of
real-time, centralized policy data and provide code with reusable, reconfigurable business/
personalized service with speed and ease. product rules and workflows—all with an easy
• Simplify self-service. Deliver more personal drag and drop interface that business users
data-driven communications while maintaining can drive without IT.
service integrity through data integration with • Achieve robust functionality and scalability.
the ALIP customer and agent portals. Automate the entire policy lifecycle, regardless
• Simplify compliance. Apply ALIP’s built-in of business size or transaction volumes with
compliance for U.S. tax processing, and easily cloud, hosted, SaaS and PaaS deployment
configure rules and calculations for global models­—whichever best meets your business
markets. objectives and IT strategy.

• Improve operational efficiency. Automate • Tap into an extensive partner network.

business processes with preconfigured rules Quickly and easily connect with innovative
and workflows available out-of-the-box and partners and leading-edge technologies.
easily configured for your operation. Through ALIP’s Interface Exchange and
Integration Platform as a Service (IPaaS) you
• Improve agility. Respond quickly to
can access hundreds of prebuilt and pretested
market changes and easily connect to
interfaces or quickly build your own.

Complete product line of production-ready templates

Traditional life products Nontraditional life Annuity products
• Whole Life Products products • Deferred and Immediate
• Term Life Products • Universal Life Products Annuities
• Endowment Life Products • Variable Universal Life Products • Variable Annuities
• Disability Income Products • Equity Index Universal Life • Fixed Annuities
• Critical Illness Products Products • Equity Index Annuities
• Accidental and Health Products • Variable Life Products • Market Value Adjusted Annuities
• Long-Term Care Products • Interest Sensitive Life Products • Settlement Options
• Required Premium Life Products • Structured Settlements
• Corporate and Business Owned
Life Insurance

Over 900 products are in production on ALIP.

5
Apply today’s most modern
policy administration capabilities
In-force processing Product configuration Prebuilt templates
• Transaction Management • Modern workbench and • Out-of-the-box-ready product
• Contract Management workflow to create, modify and templates—preconfigured and
• Cash Management view products production tested—accelerate
• Payout Processing • Actuarial calculation engine to product introduction
• Claims Processing support your complex formulas • Preconfigured rules around
• Fund Management and product tables new product features, riders
• Billing • Robust product, transaction and benefits easily adapt to
• Tax and Regulatory and fund components to allow your product structure and
• Quotes and Inquiries definition of your specific calculations
• Correspondence product needs • Preconfigured templates drive
• Customer Service • Product Testing Workbench efficiency and more effective
• Accounting and Debugger for product business process management
• Agent Management mechanics and values testing when managing your policies

Process management Business configuration Ecosystem integration

• Workbenches available to tailor • Modern workbench for • Extensive library of pretested,
customer management and designing, visualizing and ready-to-use interfaces, APIs and
contract management modifying business rules B2B services
• Configure and modify business • Easily create web pages without • Build your own APIs with
process and quoting pages for a web developer or programmer ALIP’s Integration Platform as a
your needs • Flexible workflow configuration Service.
• Functional access by user type for all of your business processes • Integrated self-service
and user • Workbench provides rules consumer and agent portals
• Approvals, requirements testing, monitoring and • Personalized video customer
and follow-ups controlled by execution comparison communications
business rules configuration capabilities • Data insights with reporting and
• Access to consolidated, real- analytics
time data • Integration out of the box with
health and wellness data

Architecture design
• Single and continuously
improved code base deployed
via Kubernetes keeps
technology evergreen
• Conducive to seamless blue-
green deployment, driving
greater uptime and reliability
• Infrastructure as code reduces
IT maintenance by as much as
half
• Low- / no-code application
maintenance simplifies updates
• Flexible, cost-effective SaaS and
PaaS models

6
Get more than software
ALIP is backed by the depth and breadth of Accenture’s people, processes and programs.
This powerful combination has positioned ALIP as a leader, recognized by key industry analyst
organizations. Here are just a few highlights that set us apart in the market:

Base First approach. ALIP’s development and enhancement program, Base First, directs all
Accenture and relevant client configuration enhancements back into the base platform, continually
expanding the number of product templates along with an ever-growing library of real-world, client-
tested functionality, improvements and best practices. The program greatly reduces time and need
for client customization, configuration, and testing, resulting in accelerated speed to market and
lowered costs.

Continuous Upgrade Program. To help our clients remain current and gain access to our ever-
growing library of product templates, configuration and overall enhancements, our Continuous
Upgrade Program provides upgrade predictability at a fraction of the cost of traditional “big bang”
upgrades.

Accenture Life and Annuity Software Client Advisory Board. This active community of client
executives guides product development and services programs that serve common interests.

ALIP University. Gain self-sufficiency with training and certification on ALIP. Courses address skill
levels from novice to advanced on key ALIP functions.

Delivery know-how.
Once you decide to modernize we know it’s important to go live quickly with minimal
disruption or surprises. Our approach maximizes upfront value so your plan and budget
reflect the highest return in the least amount of time. We help you identify high-value
capabilities, services, and products to create a delivery roadmap that accelerates your
digital business transformation.

With more than 2,000 combined years’ ALIP experience, our delivery teams apply
proven best practices and tools that eliminate upfront legacy complications. Whether
you have fully defined and vetted business needs and processes, or want to leverage an
iterative approach, ALIP’s delivery techniques and Accenture’s global scale combine to
drive accelerated business value.

Migrate legacy policies with confidence. ALIP business data experts ensure integrity
from data extraction to the modernized production environment, including validation
throughout the migration process. ALIP utilities provide added convenience and
confidence such as automated encryption/decryption, summary balancing reports,
and more.

7
Contact us
Nancy Bass
Sales and Client Management Lead
Accenture Life and Annuity Software
nancy.bass@accenture.com

Or, visit www.accenture.com/lifeandannuitysoftware

About Accenture
Accenture is a global professional services company with leading
capabilities in digital, cloud and security. Combining unmatched
experience and specialized skills across more than 40 industries,
we offer Strategy and Consulting, Interactive, Technology and
Operations services—all powered by the world’s largest network
of Advanced Technology and Intelligent Operations centers. Our
500,000+ people deliver on the promise of technology and human
ingenuity every day, serving clients in more than 120 countries. We
embrace the power of change to create value and shared success
for our clients, people, shareholders, partners and communities.
Visit us at www.accenture.com

Accenture’s life and annuity software is part of Accenture Life

Insurance Services, within Accenture Financial Services. By
applying extensive industry knowledge to continuously enhance its
software, Accenture helps insurers reduce operating costs, manage
risk and drive growth through improved product development
and distribution, enhanced policy administration and distribution,
and technology platform consolidation and modernization. The
homepage is www.accenture.com/lifeandannuitysoftware

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