SYBBI SEMESTER IV- ITBI MCQ'S

CORRECT
QUESTION OPTION 1 OPTION 2 OPTION 3 OPTION 4 OPTION
Module 1
E-banking services are
available ____ hours a
day. 8 24 12 6 24

With _________,
customers can not only
pay their credit card bills c)
online but also get a loan a) b) online c) Internet d) Cash Internet
on their cards. Intrabanking shopping Banking Payment Banking
People creates Bitcoins
through ____ . Pitting Drilling Mining Tapping Mining
Current magnetic stripe
cards to enhance security
and offer new service Smart
called ______ Debit card Smart card Credit Card Pan card card

1. ___________ allow
thousands of times of
information storable on Online Smart
magnetic stripe cards. Credit cards Smart cards Debit cards banking cards

Option 2 -
Electronic Efficient Effective Electronic
Early Fund Funds Funds Foreign Funds
1. EFT stands for Transfer Transfer Transfer Transfer Transfer

paytm launched in ______ Jan-14 Jul-14 Jan-14 Mar-12 Jan-14

When did the internet

banking become popular 1990s 1980s 1960s 2000 1990s
1) The ______has been
helpful to both the
bankers and the
customers ATM Smart card PAN card Debit card ATM
Training
1Advantages of E- and
banking or Internet High start- Maintenanc Transaction Convenien
Banking. Convenience. up cost. e Problems. ce.

_________gives you the

privilege of anything and Internet Mobile E-wallet Bank Mobile
anywhere banking. Banking Banking Banking Transfer Banking
Built-in time for Bitcoin is
____ . 11 million 21 million 31 million 41 million 21 million
 Automated Automatic Automatic Automate
teller teller Any time time d teller
ATM is ____ machine machine money machine machines

2. ________ gateways
work by providing the
secure, integral link a)
between a website (web a) payment b) Media c) default d) VolP payment
server) and the bank. gateway gateway gateway gateway gateway
Postpaid Postpaid
Credit Card is Prepaid card Card Billing Card VISA card
Simple Small Simple
Simple Mail Small Mail message message Mail
SMTP stands for Transfer Transfer Transfer Transfer Transfer
_________. Protocol Protocol Protocol Protocol Protocol
1)Customary banking
allows creation of a
personal touch between a
bank and
its____________. Client Manager Employees Client

2. ____ stores e-cash, e- Electric Electric Electronic Electronic Electronic

cheques, card details etc wallets Purses Wallets bags Wallets
Operation
a)Operation b)Opening of
of account of account c) d) account
1)Internet banking refers Through through Universal Wholesale Through
to? internet ATM banking banking internet
Paytm has over
____million wallet users
currently. 100 120 150 170 150
1._____ E- banking helps
in reducing the
operational costs of b.Net c.Ecomme d.Internet
banking services. a.E- banking Banking rce banking banking E- Banking

Who can pass the law of Merchant

e-banking SBI Parliament RBI association RBI
2) Credit Card is a Postpaid Postpaid
________ Prepaid card card Smart card Master card card
The ____ is device used
by the bank customer to
process account Online Online
transaction. payment PIN ATM banking ATM

3. Poor ____ is a Option 1 -

limitation of physical Maintena
payment system maintenance mobility currency money nce
1.EPS plays an important
role in e-commerce 2.e- .e-
because it closes 1.Internet commerce 3.Electronic 4.Internal commerce
the.......... loop loop loop. loop loop

The internet banking

products in india into
____ types based on the
level of access granted . 4 types 5 types 2 types 3 types 3 types

Before Before
defragment defragme
Choose a ing you nting you
Drive to could could
Defrag and check Formatting check
What are solutions to Open the clean the storage or the hard storage
defragmenting the disk ? Drive disk settings disk or settings

2The ______ constituted

a working group on
Internet Banking. SBI RBI HDFC ICICI RBI
___________helps to
transfer funds within the Credit
bank i.e. from one Debit Card Credit Card Smart Card Mobile Card
account to another. Payments Payments Payments Payments Payments
4. The ____ is a device
used by the bank
customers to process
account transaction ATVM NEFT CDM ATM ATM
Online banking allows
automatic funding of
accounts from long Electronic Electronic Electronic
established bank Electronic funds data Mobile funds
accounts via ________. file transfers transfers transfers banking transfers
The first experiments
with internet banking
started in the early
_______. 1990 1967 1980 1954 1980
Training
One of the biggest and
disadvantages of doing e- Transaction High start- Question Maintenanc Question
banking is the____ problem up cost of security e of security
________ plays an
important role in e-
commerce because it
closes the e-commerce
loop. EPS EFT ATM EPS
5. The practice of
conducting banking
transactions form home is Branch Home Internet Mobile Home
called Banking Banking Banking Banking Banking

2) _______ is the
payment facilitator
through which customers (b) (c) (d)
shall make payments for (a) Payment Payment Payment Payment Payment
their purchases? Gateway Hub Agent Merchant Gateway

Hyper Hypertext Hypertext Hypertext Hypertext

terminal tracing transfer technology transfer
HTTP stands for program protocol protocol protocol protocol

Which of these is not a

type of operating system Windows Opera Unix Linux Opera

Effective Efficient Efficient Electronic Electronic

payment payment phone payment payment
EPS refers to ____ . system system system system system
2.A working group on
internet Banking. a.RBI b.SBI c.RRB d.NABARD RBI

2. The ........... constituted

a working group on
Internet Banking 1.SBI 2.RBI 3.SEBI 4.ICICI .RBI
Payment gateway are Internet Delivery Internet
used for banking process Purchase banking
Prepaid Postpaid
Credit card is a ____. Postpaid card Master card Smart card card card

3.Bitcoin is also referred Crypto - Crypto - Crypto - Crypto - Crypto -

as ___________. Currency Creek Club Company Currency

Electronic Electronic Economic Economic Electronic

EPS stand for payment payment payment payment payment
___________ service system system service system
3. If a bank has to install
100 ATM’s it should
spent atleast Rs. b) 8-10 c) 10-15 d) 5-10 b) 8-10
_____________ a) 8-10 lakh crore crore crore crore

A ____ wallet is one

where the flow of money
is one directional. Semi-closed Closed Semi-open Open Closed
___ is a software
application ,usually for a
smartphone, that serves
as an electronic version of virtual digital digital
a physical wallet. D wallet E- Wallet wallet wallet wallet
An email account includes
a storage area often
called a ____ Attachment Hyperlink Mailbox IP address Mailbox

The ________ constituted

a working group of
internet banking. SBI RBI ICICI HDFC 2

________ helps the banks

to provide efficient,
economic and quality Mobile SMS
service to the customer. banking banking E-banking E-banking

_________ are
decentralized medium of
exchange that represent a
position on a ledger
system that are created Digital Digital Digital Digital
and stored electronically. currency Signature cheque Digital ink currency
To make maximum
benefit of mobile banking Mobile
one should have banking Smart Smart
________ . Computer Laptop app phone phone

The customer can obtain

funds at any time for ------- ATM Masterd ATM
-- machines. Machine card Debit card Credit card machines

Simple
3 _____ is the means by Hypertext Mail Hypertext
which information is Transfer Transfer Transfer
shared across the web. Internet. Computer. Protocol. Protocol. Protocol.
Smart cards are based
on____standards SET MIME HTTP TULIP TULIP
4.ECS in India is being
replaced by_______. NACH NEFT NPCI EFT NACH
____ gives you privilege
of anytime anywhere Mobile Retail Wholesale Rural Mobile
banking. banking banking banking banking banking

The communication is
normally done through___ E-mail Hyperlink Chat group Webcrawler E-mail
 Simple Simple Simple
Simple mail money mail Small mail mail
SMTP is stand for transfer transfer transfer transfer transfer
____________ payment protocol protocol protocol protocol
As phishing exists in
internet banking users
,there is _____ for mobile Cyberstalki
users. Hacking Smishing Phishing ng Smishing
_________ allows you to
review transactions,
transfer funds, pay bills
and check account
balances via mobile Online Mobile Mobile
device. Debit cards banking banking Credit cards banking
3)Digital currencies are d.
_______ medium of a.Centralise b.Decentra c.Distribut Undistribut Decentrali
exchange. d lised ed ed sed
Electronic payment
system can be broadly
divided into _______
general types. Seven Four Five Two Four

Direct debit payment Paper Electronic Electronic Electronic

sometimes called_____. Bill payment cheque cheque money cheque
E E
commerce Internet commerce Net
E- banking Net banking banking banking banking banking

a) Hyper b) c) d) c)
Terminal Hypertext Hypertext Hypertext Hypertext
4. HTTP stands for Tracing Tracing Transfer Technology Transfer
____________. Program. Protocol. Protocol. Protocol. Protocol.

4_____ stores e-cash, e- Electric Electronic Electronic Electronic Electronic

cheques, card details etc. wallets. purses. Wallets. bags. Wallets.
EFT stand
for
Electronic
Electronic Electronic Electronic fund
fund fund feature transmissi
EFT stand for _________. transmission transfer transfer on..
Which of these is a
feature of Computer Less moral Occupancy Speed Generator Speed
The apps comes with
advanced encrypted
technologies making it
safe and secure as ---------- Mobile Internet Digital Internet
. banking banking cheque Digital link banking
_____________just serves Semi
as a place to hold some of Closed Virtual Closed Mobile Virtual
your money online. Wallet Wallet Wallet Wallet Wallet

The_____card holder is
empowered to spend
wherever and whenever Credit
the limit fix by his Bank Debit card Credit card Smart card ATM card
Gopher Google
Gmail belongs to Great mail Yahoo mail Google mail mail mail

1.Simple 2. Standard 3.Smart 4 Small Simple

Mail Mail Mail Mail Mail
Transfer Transfer Transfer Transfer Transfer
3.SMTP stands for Protocol Protocol Protocol Protocol Protocol

Electronic Electric Electric Electronic Electronic

payment payable payment payable payment
1) EPS stands for ___. system. system. system. system. system.
Online banking also Automatic Internet Direct Customer Internet
known as ____ banking banking banking banking banking

_____ Stores e-cash, e- a.Electric b.Electric c.Electroni d.Electroni Electric

cheques, card details etc. wallets purse c wallets c bags wallets

Payment has over

________ million mobile 150
wallet users currently . 100 million 50 million 160 million 150 million million

Paytm
has over
___150
paytm has over ____. 300 million 150 million 200 million 120 million million__.

_____refers to money or
scrip which is only Electronic Electronic Virtual Automated Electronic
exchanged electronically exchange money payment exchange money
A working group on
internet banking RBI SBI RRB NABARD RBI

The_____has been
helpful to both the
bankers and the customer Debit card Credit card ATM ATM

A credit card is a _______ Small

issued to users as a Small Electronic plastic
system of payment. Bank card plastic card Smart card card card
 Every day bank has fixed
a maximum limit of cash
withdrawal per account ---
-----------. Per day Per month Per week Per year Per day

4.............. Is the means by

which information is
shared across the web. 1.HTTP 2.SMTP 3.WWW 4.SSL .HTTP

5) __________ is a special
kind of bank account that
can be linked directly to a A marchant NABARD
payment gateway. account SBI account RBI account account 1
_________ account is a
special kind of bank
account that can be
linked directly to a Fixed
payment gateway. Merchant Saving Demat deposit Merchant

5. The customer can

obtain funds at any time
from ________ machines. a) ATM b) Paytm C) ITM d) OTM a) ATM

2) ____ is a term used to

describe the process
whereby a client executes
banking transactions via Mobile Internet Internet
electronic means. banking. E-wallet. banking. ATM. banking
Electronics exchange of
business documents is a
standard format is non of
known as E-commerce E-business EDI these EDI

A ____ is also known as

Bank card or check card Credit Card Debit card Pen card Smart card Debit card
5 _____ have
microprocessors
embedded in them so as
to serve as storage Prepaid Smart Smart
devices. Virtual Cards. Cards. Cards. Data Cards. Cards.
_____ just serves as a
place to hold some of Online Virtual Money Virtual
your money online. banking banking banking Cash wallet wallet
The customers can obtain
fund at any time from
____ Otm Paytm Itm Atm ATM
3.Secure 4.Secure Secure
1.Secure 2.Secure Standard Sorted Socket
5.SSL stands for.. Socket Layer Short Layer Layer Layer Layer
E-banking helps the bank
to provide efficient quality any time EASE of quality
economic and ______. discount service cash facility transaction service
Hyphenatio Hyper
Hyper text Hyper text Hyphenatio n text text
transfer transfer n Text test transfer transfer
Http stands for_____ protocol package program protocol protocol

With all range of all kind

of products you can shop
online the payment is
also made it ------------------ Convenein
- through your account. Conveneintly Normally Formaly Directly tly
A single bitcoin can be
divided down to _______
decimals. 8 12 3 5 8
3) The advent of the ____
has made the concept of
round the clock banking a
reality. Credit card. Smart card. Debit card. ATM. ATM.
6_____ adds
authenticity to
electronically received Digital Digital Digital Digital
documents. Cheque. Name. Signature. Digital Link. Signature.

A
a)a distribute
distributed d ledger
ledger on a b)a d)A type of on a peer
4)what does describe a peer to peer centralised c) an cryptocurre to peer
blockchain? network database exchange ncy network

5.______ gateways work

by providing the secure
integral link between a
website ( web server) and a.Payment b.Media c.Default d.VOIP Payment
the bank. gateway gateway gateway gateway gateway
7Poor_____ is a
limitation of Physical Maintenance Maintena
payment system. . Mobility. Currency. Money. nce.

Which banking gives you

the privilege of anytime Mobile Secure Anytime Sms Anytime
and anywhere banking___ banking banking banking banking banking
one of the biggest
disadvantages of doing e-
banking is the question of training and transaction high start-
_____. maintenance problem up cost security security
 As phishing exits for
internet banking users
there is a -------------- for Hub
mobile banking users. Visitors Web money cultured Smishing Smishimg

________ gateways work

by providing the secure,
integral link between a
website (web server) and Payment Media Default VoIP Payment
the bank. gateway gateway gateway gateway gateway
b.Keeps store ,
a.Stores, you from c.Displays d.Automat protect
protects and overdrawin your photo ically and
5)What does a authenticates g your for approves authentica
microprocessor chip do? data account merchants transactions te data
The customer can obtain
funds at any time ATM Money ATM
from____ Bank Loan Machines lender Machines

Electronic Fully
Information Electronic
____ system allows bio- Information Transfer Transactio
directional capabilities only system system nal system

A____ walllet is one

where the flow of money
is one directional Digital Semi closed Closed Debit card Closed
8_____ is most used
form of plastic money in Smart Debit
India. Credit Cards. Debit Cards. Cards. Cards.
4) ____ allows you to
receive transactions,
transfer funds, pay bills
and check account
balances via your mobile Internet Mobile Physical Mobile
devices. banking. banking. E-wallet. banking. banking.

A____ walllet is one

where the flow of money
is one directional Closed Semi-closed Digital Debit card Closed

9 _____ handles bulk and

repetitive payment
requirement of corporate
and other institution ECS EDI EFT EFT
 Electronic Fully Fully
information electronic electronic
____ system allows bio- Information transfer transaction transactio
directional capabilities only system system al system nal system
The ______ constituted a
working group on
Internet Banking. SBI RBI HDFC ICICI Option 2

5)
banking
are
adding
chips to
there
current
magnetic
stripe
card's to
enhance
security
and offer
banking are adding chips new
to there current magnetic service
stripe card's to enhance calle
security and offer new cash __smart
service called ______. credit card debit card deposit smart card card__d
If a bank has to install 100
ATM'S it should spent
atleast Rs. ___ 8-10crore 8- 10 lakh 10-15 crore 5-10 crore 8-10 crore

10 In_____ banks provide

software usually an app
to its customer to conduct Mobile SMS Internet Mobile
Financial Transactions. Banking Banking. Banking. banking
A credit card is a small __
Card issued to users as a Cards Electronic
system of payment numbers checks Digital cash Plastic Plastic

5) A ____ wallet is one Semi-

where the flow of money Closed closed Digital Closed
is one-directional. wallet. wallet. wallet. E-wallet. wallet.
Module 1 1. With
_________, customers
can not only pay their
credit card bills online but
also get a loan on their Online Internet Cash Internet
cards. Intrabanking shopping banking payment banking
11_____ provides 24*7
interbank transfer
services. NEFT RTGS IMPS IMPS
The ______ is a device
used by the bank
customers to process
account transactions. ATM EDI EFT NEFT OPTION 1
Prepaid Postpaid
Credit card is a Postpaid card Master card Samrt card card card

12 _____ is emerging
concept of buying and
selling products, services E-
and information via M- commerce
computer network. E-commerce. E-business. commerce. .
Hyper
terminal Hypertext Hypertext Hypertext Hypertext
HTTP stands for tracing tracing transfer technology transfer
____________. program protocol protocol protocol protocol
13OTP generation is a Home Mobile Mobile
feature of_____. SMS Banking banking banking banking

_____ gateways work by

providing the secure,
integral link between a Media Default VoIP Payment Payment
website and the bank gateway gateway gateway gateway gateway

14 The _____ is the device

used by the bank
customers to process
account transactions. ATM EDI EFT RTGS ATM
15 _____ cards are used
to enhance security and
offer new service called Magnetic Credit Magnetic
Smart Cards. Debit Cards. Strip. Cards. Strip.

16 _____ are generated

by using an open-source Electronic
computer program. Bitcoin. Money. Cash. Bitcoin.

In ______, banks provide

software usually an app
to its customer to conduct Mobile Internet SMS Tele
Financial Transaction. banking Banking Banking Banking OPTION 1
17 A _____ is a software
application, usually for a
smartphone, that serves
as an electronic version of Electric Digital Electronic Digital
a physical wallet wallets. Wallet. Purses. Wallet.
Hyper
Terminal HyperlinkTr Hypertext Hyperlink Hypertext
Tracing acing Transfer text Transfer
HTTP Stands for Program protocol protocol protocol protocol
18 Payment gateways
work by providing the
secure, integral link
between a web _____ and Bank and Internet Server and Server
the ____ Bank. and Bank. Bank. and Bank.

______ stores e-cash, e- Electric Electric Electronic Electronic

cheques, card details etc. Wallets Purses Wallets Bags OPTION 3
_______ adds
authenticity to
electronically received Digital Digital Digital
documents. cheque Name Signature Digital link OPTION 3

The constituled a working

group on internet SBI RBI SEBI IDBI RBI
EPS Plays an important E- E-
role in ecommerce commerce Electronic Business commerce
because it the close the Internet loop loop loop loop loop
Online banking also Automatic Internet Direct Customer Internet
knows as banking banking banking banking banking
Direct debit payment Paper Electronic Electronic electronic
sometimes call Bill payment cheque cheque Money cheque
A _______ let's you take
money out of it and put it Semi-
back into your bank Semi-closed Closed Digital closed
account. wallet wallet E-wallet wallet wallet
________ system
provides batch
settlements at hourly
intervals. EPS NEFT EFT ATM NEFT
The advent of the ______
has made the concept of
round the clock banking a
reality. Credit card Debit card ATM Smart card ATM
The _______ is also
known as a bank card or
check card. Debit card Credit card Smart card Master card Debit card
A ______ is basically a
credit card that you can
only use with one high
street chain or group. Loyalty card Store card Debit card Credit card Store card

Compus Network Network

Local area Wide area area covering covering
1.ATM can be used for? network network network any range any range
2.eletronic payment
system can be broadly
divided into Seven Four One Ten Four

Sotoshi John Sotoshi

3.who created bitcoin? nakemoto Samsung mcafee China nakemoto

4.online banking is also Automatic Internet Transfer Banking Internet

known as a? fundings banking services transactions banking
Electionic Security Plastic
5.A debit card is? cheque Smart card Plastic card card card

Which banking gives you

the privilege of anytime & Internet Mobile Mobile
anywhere banking. banking Net banking banking Banking banking
Which are the functions Internet
of the ATM? Fast cash Slow cash bank Linear key Fast cash

For which card one has to Smart

made advance payment? Smart card Gold card Debit card Credit card card
Payment gateways are Delivery
used for. process Interbank Purchase Sales Interbank
The card by which you
can not by a product is:- Debit card Smart card Credit card ATM card ATM card

In credit card what is the

grace period of payment? 10-15days 5-20days 15-45days 1-2days 15-45days

Which displays
PowerPoint in full-screen
mode and completely Show Contextual
hides the ribbon. Autohide Show tabs command tab Autohide
A single bitcoin can be
diveded down to
___decimals Four Three Nine eight eight
training training
Which is the low cost and and
disadvantages of Internet banking convenienc Ease of maintenanc maintena
banking or e- banking service e transaction e nce

A _____is also known as

bank card or check card credit card Debit card PAN card Smart card Debit card
 free service that
provided by bank is free
of charge there is no limit
for number of time you mobile ATM electronic mobile
can access your account NEFT banking service transaction banking
postpaid Postpaid
Credit card is prepaid card card billing card visa card
1). ________ controls all
the main slide control
tasks for your Control
presentation. Task Pane Task bar panel Control bar Task pane
Which of the following
pane is NOT available Slide Master
intask pane Slide design Master slide Slide layout transaction slide

Insight panel how many

layout are available for
text layout by default? 4 2 12 10 4
SAP is not available on
left panel when you open
a presentation Outline Slider Notes Transaction Notes
Hyper Hyper
terminal Hyper text Hyper text Text text
tracking tracking transfer Technology transfer
STP stands for program protocol protocol protocol protocol

Module 2
A data warehouse
integrates data from ___
data sources Large Small Medium Multiple Multiple
The__________ tier of the
architecture is the data
warehouse database
server. Data Middle Bottom Top Bottom
How many categories of
functions involved in Data
Mining? 2 3 4 5 2
Real time gross
settlement ( RTGS ) that
was introduced in
_______ 2001 2002 2004 2005 2004
The ____ phase is the
most crucial step in System
creating a successful System System System maintenanc System
system. analysis planning design e planning
A ____________ Data
integrates data from Private data Internet Data warehous
multiple data source center data center Data mining warehouse e
_______ is a low cost
relational database
management system
(RDBMS) used mainly by
home users and small
businesses with one or Microsoft Microsoft
two system users. MySQL Oracle Access DB2 Access
1.A management style
that is sequential in
nature. Watermark Marking Design Sequence Waterfall

Projects management is
divided in _____ phases. 5 7 9 11 5
____ is a step by step PM
technique. Agile CCPM CPM CPN CPM
correct
transformat the
to remove correct the ions to inconsiste
What is the use of data the noisy inconsistenc correct the ncies in
cleaning? data ies in data wrong data. data

DB2 is A relational
database management
system (DBMS) that was DBMS in CRM in IBM in
introduced by ________ OS/2 in 1987 IBM in 1983 1979 2005 1983

_____________ is the
process of extracting the
useful information stored Data Data Data Data
in the large database. analytics Data mining exploration acquisition mining

Systematic System
System Developme System System Developm
Developed ntal Life Developme Developme ent Life
SDLC Stands for Live cycles cycle nt life cycle nt Cycles Cycle
____ is a management
style that is sequential in
nature. Waterfall RAD JAD PRISM Waterfall

In the maintenance phase

the product must be
tested against previous
test cases. This is known Regressio
as __________ testing. Unit Regression Acceptance Integration n
1.A ________ is a set of
interacting or
interdependent
components forming an
integrated whole. Planning System Analysis Design System
Project management is
divided in_______
process groups. 5 7 9 11 5

Maintaining audit trails Human Database

on important data is Database resource Financial Sales & managem
important role for management managemen manageme marketing ent
_______. system t system nt system system system
Data center is usually
divided into ____ areas of
physical security in
increasing of restriction of
access. 5 3 7 8 3

Maintenanc
_________ oversees the Project e Project
planning, organizing & System System manageme manageme managem
implementing of a project. planning analysis nt nt ent

A______ is the simple Virtual Enterprise

form of data warehouse warehouse Data mart warehouse Data mart
Which data Can be stored
and Extracted In various Data Data Data
forms ? standards Database warehouse Flexibility Database
___________ is focused
on a single subject, such
as sales, finance or Data
marketing. Data mart warehouse Data mining Data centre Data mart
Warehous
A warehouse .manager is e
responsible for the Warehouse Shell managem
process management Third party Programs solution ent
____ is a method used in
measuring the signal loss
in the primary channel or Attenuati
link. NEXT Length Attenuation Mapping on
_____________ oversees Maintenanc
the planing , Project e Project
organization,implimenting System System manageme manageme managem
of a project planning analysing nt nt ent
_______ can be
represented using
visualization tools and
supports knowledge Analytical Information Data
discovery. Data Mart Data Mining Processing Processing Mining
2. ________ is a project
management
methodologies. Conception Launching Agile Support Agile
_______ managment
oversees planning, Data Project Risk Project
organizing and System managemen manageme manageme managem
implementing of a project management t nt nt ent

Check that Electronic

must be Computer- Check-like payment
Electronic immediatel generated instrument to a
payment to y cleared deposit drawn companys
a companys by the ticket against the account
An automated account at a Federal verifying payor and at a
clearinghouse (ACH) concentratio Reserve deposit of not against concentra
electronic transfer is an n bank. Bank. funds. the bank. tion bank

Software
Software system Software System developm
development developmen design life design life ent life
SDLC stands for life cycle t life cycle cycle cycle cycle

Hiring server colocation, Additional The data Service Additional

customers receive a range data center center offered in a Internet data
of service. services service data center data center center
Control Critical
Critical path path Critical
______ is a step-by-step Control path path manageme manageme path
PM technique. method method nt nt method

______is a subject
oriented ,integrated,time -
variant , non - voidable
collection of data in data data
support of management warehousin warehousi
decision . data mining g web mining Text mining ng

System Development Life

Cycle(SDLC) is a series of
_______ main phases to
create a hardware system. 9 5 6 11 6
ATMs were first
introduced in the
year____. 1967 1968 1978 1987 1967
A data warehouses
adopts a _______
architecture. One tier Two tier Three tier Four tier Three tier
_______allows to process Informatio
the data which stored in Information Analytical Virtual n
data warehouse processing Data mining processing warehouse processing
ATMs transformed the
banking system when
they where first
introduced in
____________. 1968 1967 1966 1988 1967

_______ : stored data will

be grouped into different
classes. This allows
locating data into pre- Rule Classificati
determined groups. Classification Clustering Regression induction on
3.The first version of MS-
SQL server was launched
in ........... 1980 1982 1989 1985 1989
DB2 is a relational
database management
system ( DBMS) that was
introduced by IBM in
______ 1883 1988 1983 1984 1983

______ helps bankers to

keep information in order. DML DBA DBML DDL DBML

This is the practice of

collecting computer files
that have been packaged
together for backup, to
transport to some other
location , for savings
away from the computer
so that more hard disks
can be made available or Compressio
for some other purpose. Backup Archive Migration n Archive

3. A ____________ is a
subject oriented ,
integrated, time variant Data
and non – volatile Data Data Data warehous
collection of data. warehouse cleaning integration Data Mart e
The data is stored ,
retrieved and updated in
______ FTP SMTP OLTP OLAP OLTP
_______ terminals are
electronic devices, which
are used to process (Dr. NRI
and Cr.) card payments at NEFT and Teleconfere Banking Point of Point of
retail locations. RTGS nce services sale (PoS) sale (PoS)
__________ is the
extraction of hidden Data Private Data
predictive information Data mining Data center warehouse data center mining
The first version of SQL
server was launched
in_______ 1989 1952 1990 1977 1989
The data is extracted
from the operational External
databases or --------------- Open data Java External informatio
providers Gateways base database information n
Distance learning can be Audio
conducted by ______ Teleconferen Video Audio Internet conferenc
conference ce conference conference conference e

Maintaining audit trails Human Database

on important data is Database resource Financial Sales & managem
important role for management managemen manageme marketing ent
_______. system t system nt system system system

Automated Automated Automated Automate

ACH stands control Automated customer clearing d clearing
for___________________. house credit house house house house

__________the extracted Load

data into temporary data Load manager Extra data
stored manager architecture form source Fast load Fast load
The ___ of the
architecture is the data
warehouse database Bottom
server Middle tier Bottom Tier Top tier tier

Acquiring Collect and

What are the systems of solving the Lack of store the Lack of
disadvantages of techno new connectivity infrastructu meaningful infrastruct
industry technology problems re issue data ure issue
4.Size of data mart is
less than ______. 100GB 200GB 2GB 1GB 100GB
Hosting offers a range of
service suitable for
companies wishing a Hardware
leverage investment in Hardware and
________ and _______ . and software Data entry Servers Equipment software
 order by
Which of the following is order
not a feature of RTGS Real time gross basis netting settlement Netting

Contains Organized Organized

numerous around Contains around
Can be naming important only important
A Data warehouse is updated by conventions subject current subject
which of the following? end users and formals area data area
MICR readable ___ digit
numbers at the bottom of
the cheque 2 3 6 9 9
4.The view over an Virtual
operational data Enterprice Virtual Data Warehous
warehouse is known as Data Mart Warehouse Warehouse clearance e
A ______ integrates data Data
from multiple data Internet data Private Data warehous
sources. center data centre warehouse Data mining e
The _________ phase is
the most crucial step in System
creating a successful System System System maintenanc System
system planning planning design e planning

It is a common process for

the implementation in a Data
bus busuness tha one Intelligent Many warehousin Intelligent
based on various plans advantages g Cleans data plans
The language which has
recently become the
defecto standard for
interfacing in application
program is Oracle SQL DBase 4GL SQL

5. In ________ the issuer

and receiver banks are in Bearer Local Crossed Local
the same city. Open Cheque Cheque Cheque Cheque Cheque

A data warehouse adopts

a _______ architecture. Two-tier Three-tier Seven-tier Five-tier Three-tier
A _________integrates Data
data from multiple data Data Document warehous
sources. Data mining warehouse Text mining mining e
______ is the extraction
of hidden predictive Data Private Data
information Data mining Data centre warehouse data center mining
both
prepaid
and
E- cheques are _____ prepaid postpaid postpaid cash paid prepaid
The customer has the
option of choosing
equipment and software
packages _________
according to the needs of Configuration Physical
business. servers space Band with Tailored Tailored

One very important role Dadabase

of a database------------- Database managem
system management Table Columns Packages ent

Planning,
analysis,
Planning, Analysis, Planning, design,
analysis, design, design, implemen
Planning, design, implementa analysis, tation,
implementati implementa tion, implementa testing &
on, design, tion, testing & tion,
analysis, testing & integration, testing & integratio
Which one is the correct maintenance, integration, integration, n,
phase of system testing & maintenanc maintenanc maintenanc maintena
development life cycle. integration e e, planning e nce
Knowledg
e
Knowledge Discovery
Knowledge Know Knowledge Discovery in
Discovery in Discovery Deleted for in Databases
KDD stands for____ Databases. Database. Databases. Databases. .

To
To explain To analyse explain
some data for some
A goal of data mining observed Tu confirm expected To create a observed
includes which of the event on that data relationship new data event or
following? condition exists s warehouse condition
DB2 is a relational
database management
system (DBMS) that wast
introduce by IBM in
_______ 1883 1988 1983 1984 1983
Principal private power power
distribution distribution primary distribution distributio
PDU stands for _____ units units distribution units n units

5.The issuer and receiver

banks of ...........are in the Local Order Crossed Local
same city. Open cheque cheque cheque cheque cheque
A data warehouse adopts
a ________ architecture. Three- tier Four- tier Two - tier Five- tier Three-tier
There are Two
approaches in data
warehousing ____and Centre
bottom up. Left right Top down down Centre up Top down
There are guideline to
provide the maximum
amount of life of at least
_------------------to cables
supported 10 years 5 years 2 years 20 years 10 yeara

__________ can be
applied to relational
database , object-
oriented databases,data
warehouses , structured-
unstructured databases Data Data Data
etc. Warehousing Data Centre Sorting Data Mining Mining
Visa and
internet MasterCar
Baroda e- gateway banking Mobile Visa and All e- d
process _______ transactions Banking MasterCard banking transactio
transactions only transactions transaction transaction n
The main components of
on data centre areas are Location Social hall Social hall
_________ and Operation Living room and and and
_________ to receive and and telecommu meeting meeting
visitor. maintaince equipment nications room room

____ is the process for Data

sorting through large data warehousin Data Data
set to identify patterns. Data mining g scheduling Data sorting mining
Delay in
Dealing in Monitor
financial and 24/7
Delay of and loan Survelliance technical Hours
24/7 Hours Service system issue settlements issue issue service

E-cheque has become

legalized since _________ 2001 1998 2000 2002 2002

Time
Choose the wrong feature Subject Extra variant & Extra
of data warehouse. oriented Integrated reporting non volatile reporting
________ means meeting Virtual
through a Computer reality
telecommunications Audio conferencin conferencin Teleconfere Teleconfer
medium. conferencing g g ncing encing
1) CIBIL score is a _____
digit number. 3 2 4 1 3
National Electronic Fund 7,
Transfer (NEFT) , started November
in_______. Dec-07 Nov-05 Apr-13 2005 Nov-05

Cheque Cash Cheque Cash Cheque

Truncation Transaction Transaction Truncation Truncatio
CTS stands for_____. System. System. System System. n System.
The hall of _________
equipment may have the
same location of the main Cabling Terminatio Telecommu Telecomm
cross-connet. techniques Cabels n nication unication
_______ is the most System
crucial step in creating a System System System maintenanc System
successful system. design analysis Planning e Planning
Network Project Data Project
The SDLC is a conceptual Hardware managemen manageme manageme managem
model used in ________ management t nt nt ent

The view over an Virtual

operational data Virtual Enterprise Data Technology warehous
warehouse is known as. warehouse warehouse warehouse warehouse e
Real Time Gross
Settlement(RTGS) that
was introduce in _____. 2007 2009 2004 1999 2004

High transmission Informatio

capacity increase the Information Popograted Transmissio Interferenc n
amount of __________ . conveyed light n e immunity conveyed
An _____ cheque is
payable only to a Crossed Bearer Order Order
particular person. Open cheque cheque cheque cheque cheque

2) _____ is a series of six

main phases to create a
hardware system only, a
software system only or a Joint System
combination of both to Rapid System Test-Driven Application Developm
meet or exceed Application Developme Developme Developme ent Life
customer's expectations. Development nt Life Cycle nt nt Cycle
Cheque Cheque Cash Cash Cheque
transaction truncation transaction truncation truncation
CTS stands for. system system system system system
 Institute
for
Institute Developm
Institute for Information for ent and
Development for Institute of Developme Research
and Developme Data and nt and in
Research in nt and Research in Research in Banking
Banking Research in Banking Banking Technolog
IDRBT stands for_____. Technology. Banking. Technology. Technology. y
MICR code consist of
_____ digits. 6 8 9 7 9
Critical Critical
3) _____ approach chain chain
focuses on the use of project project
resources, rather than on Critical path manageme managem
timelines. method Prince2 nt Waterfall ent

______ is a powerful tool

used to retrieve the
useful information from Data Data Data
available data warehouse. Data Mining Data centre Scheduling Sorting Mining
Formalize
Low interaction and Respond to and
customization at services customer Systematic standardize Managing
results into intervention training skills demands OPTION 3

______ performs multiple Data

tasks DBMS RDMS warehouse ODBMS RDMS
Automat
Automatic Automate American Automat ed
clearance d clearing Clearing clearance clearing
ACH stands for ____. house house house house house
4) _____ is a relational
database management
system that was
introduced by IBM in
1983. DBMS RDBMS DB2 UDB DB2 DB2
______ may be defined as
the data objects that do
not comply with the
general behaviour or
model of the data Outlier Evolution Classificatio Evolution
available Analysis Analysis Prediction n Analysis

Multi mode fiber signal

range to about____ km. 10km 7km 4km 2km 2km
There are two approaches
in data warehousing Centre
_______ and bottom up Left right Top down down Centre up Top down
Banking in India has its
origin. as early as ___ Non of
period Vedic Moghul British these British

Universal Uniform Unified Uniform Unified

Payment Payment Payment Payment Payments
UPI stands for _____. Interface Interface Interface Interface Interface.
Rupay Card has been
launched by ________ IDRBT RBI NPCI IBA NPCI

The _______ phase is the Implementati

most crucial step in on and System System
creating successful system Deployment Planning design analysis Planning
_____ redefine the
concept of "anywhere ,
anytime, banking". CTS CBS CHI HRD CBS
Reserve Central Reserve
Find out the odd one out State bank bank of Union bank bank of bank of
of the following of india india of india India india

______ management is
the discipline of using
established
principles,producers and
policies to manage a
project from conception
through completion Project Business Financial Strategic Project

5) _____ is a relational
database management
system that initially was Microsoft'
targeted at small and Microsoft's Microsoft s SQL
medium sized businesses. SQL Server MySQL Access Oracle Server

______ is the process of Data Data

sorting through large data warehousin Data warehousi
sets to identify patterns Data mining g scheduling Data sorting ng
Network Project Data Project
The SDLC is a conceptual Hardware managemen manageme manageme managem
model used in _____. management t nt nt ent
 Magnetic
'MICR' technology used Magnetic Magnetic Magnetic Ink
for clearance of cheques Magnetic Ink Intelligence Information Insurance Character
by banks refers to Character Character Cable Cases Recognitio
_______ Recognition Recognition Recognition Recognition n

.Letter of Letter of
credit does credit
not does not
B.STC is the indicate indicate
chief that the that the
A.Institutiona canalizing bank will bank will
l agent for lIPO pay the pay the
infrastructur export and organizes value of value of
e facilities import of trade fairs imports to imports
Which one of the makes agriculture and the to the
statement is not true? intelligence. products exhibitions. exporter. exporter.

A
methodol
ogy used
for speed
and
flexibility
which
A methodology used for features
speed and flexibility Critical __Short
which Short Long path delivery__
features_____cycles. delivery delivery Agile mathod cycles.
Oracle, IBM's DB2,
Microsoft SQL server are Database RDBMS RDBMS
example of _____. DBMS tools tool tools. ODBMS tools.
An _______ is usually
owned and operated by a
provider of Internet
telecommunications Private Internet Extranet Data
services Data center Data Center Data Center Data Center Center

B.a body B.a body

corporate an corporate
an extension having institution having
wing to perpetual owned by perpetual
ministry of secession Indian secession
finance, and a Banks and a
Government common Association Private common
Reserve bank of india is of India seal s sector bank seal
A ______ is a set of
activities which are
networked in an order
and aimed towards Project
achieving the goals of a Manageme Project
project. Project Process nt Cycle Project

_____ repository where

information from Data
multiple sources is stored Data Data Warehous
under single schema. Database warehouse centre Data Tool. e.
These are the main
________ of the system Seven
development life cycle Four phases Six phases phases Five phases Six phases
_5 basis
phases_of
project
_____basic phases of 6 basic 3 basic 5 basic 2 basic managem
project management. phases phases phases phases ent.
DB2 is a relational
database management
system that was
introduced by IBM in the
year _______. 1983 1982 1988 1987 1983
The_________ are
responsible for
conditioning the signal to Uninterrupte Emergency Power interrupted Power
feed mutiple devices at d Power Power Distribution Power Distributio
Data Center System System Units System n Units
The maturity period of Both a and Non of
Treasury Bill is 91 days 365 days b these 91 days

__________oversees the Project Marketing

planning, organizing and Technology Technology manageme manageme
implementing of a project. management systems nt nt 3
CIBIL score is a _____ digit
number. 3 2 4 1 3

_______ is the process of

centralizing or
aggregating data from Data
multiple sources into one Data warehous
common repository warehouse Data mining Data center Planning e
4-
Personal Private private
PDC stand for Personal developmen developme Private data
___________ data center t center nt center data center center
Out of the many
advantages of _______ Data Data
some of them are Index Warehousi Secured Warehous
discussed below. multiple type Cleans data ng data ing
Uninterrupt Uninterru
United Uninterrupt ed Uninterrupt pted
Power ed power personal ed personal power
UPS stand for__________ systems system system service system
It consums more time
when the _________ is Extra Raising Data Keeping 1-Extra
done reporting ownership flexibility data online reporting
Which is India's first
credit information
company CRISIL CIBIL SMERA CERSAI CIBIL
________ is the front-end Bottom 2- top
client layer Middle layer Top layer layer Single layer layer
A data warehouse adopts
a _______ Two tier Three tier Four tier Six tier 2
____________ can be
used for meeting and Audio 2- audio
distance learning . Audio graphic Computer Video graphic
_______are a form of
electronic tokens E- payment E- cash E- cheque E-mail 3

_______is payable to the

person presenting it for Crossed Order Bearer Open
payment at the branch cheque cheque cheque cheque 3
Which from the following
is NOT an intangible Public Brand
element Utility benefit recognition Goodwill Utility
RAD model has 2 Phases 3 Phases 5 Phases 6 Phases 5 Phases

Data mining is applied to Behavior,

the appropriate rules of Security Password Pattern Behavior patterns

This consists of
precautions taken so that
the effects of a disaster Disaster Disaster
will be minimized Data retrieval recovery Archive Replication recovery
_____ basic phase of
project management. 5 3 6 2 5
Completel
Partially y
Fact tables are which of Completely Demoralize Completely Partially Normalize
the following Demoralized d Normalized Normalized d
Mini statement of
account gives an insight
into the last 3 10 13 15 10
Which management style
is sequential in nature.? Lake Waterfall Rain Rivar Waterfall
d) →
1. A program is usually ia b) people c) related unrelated related
a group of ___ a) plans & works projects projects projects.
Project management
oversees the ______,
organizing and
implementing of the
project Planning Supervising Controlling Managing Planning
2. Which one of the
following is not a phase a)quick c) d)Engineer
of model ? design b)coding refinement produce coding
A methodology used for
speed and flexibility Critical
which features _______ Short Long path Short
cycle. delivery delivery Agile method Delivery
3.simple stated, these are
large boxes that hold lots b)Tape d)disk Disk
of hard disk a)host library c)switch Arrary Arrary
b) union State
5.___launched new green a)state bank bank of d)dena bank of
service of india india c)UCO bank bank india
b) union State
5.___launched new green a)state bank bank of d)dena bank of
service of india india c)UCO bank bank india
d)
1. A program is usually ia b) people & c) related unrelated C. related
a group of ___ a) plans works projects projects projects.
2. Which one of the
following is not a phase a)quick c) d)Engineer
of model ? design b)coding refinement produce b)coding
3.simple stated, these are
large boxes that hold lots b)Tape d)disk d)disk
of hard disk a)host library c)switch Arrary Arrary
b) union State
5.___launched new green a)state bank bank of c) UCO d)dena bank of
service of india india bank bank india
b) union State
5.___launched new green a)state bank bank of c) UCO d)dena bank of
service of india india bank bank india

Data mart can

hold___________subject. Data mart Multiple Single Multiples Single

2.which of the following

is the first step in SDLC Feasibility Requiremen System Communica Communic
framework? study t gathering analysis tion ation
 Data
3.Historical data is kept in Data Data Data Data warehous
a______________ warehouse flexibility cleaning integration e

Warehous
4.A warehouse manager Warehouse e
is responsible for Query Manager manageme managem
the____________process. manager architecture nt ent
5.A cheque should be in
writing and duly signed
by whom? Drawer Instruter Drawee Manager Drawer
d)
A program is usually ia a b) people & c) related unrelated related
group of ___ a) plans works projects projects projects.
Which one of the
following is not a phase Engineer
of model ? quick design coding refinement produce Coding
simple stated, these are
large boxes that hold lots Disk
of hard disk host Tape library switch disk Arrary Arrary
State
launched new green State bank Union bank bank of
service of india of india UCO bank Dena bank india
1. The most crucial step in
creating a successful System System System System System
system is maintenance planning analysis design planning
Centralised Company Core Core Core
banking banking banking business banking
2.CBS stands for solution solution solution solution solution

3. MICR code consists of 9 5 11 6 9

Is a popular database
management MySQL Rbms Dbms Rbdms MySQL
Data
Data Data warehous
5.historical data is kept at Data mining Data sorting warehouse scheduling e

Module 3
The role of payment
gateway is to connect the
internet and proprietary Governmen
network of ____. Organization Bank t Company Bank

____-bank payment
gateways must have
capabilities for both net Governmen
and gross settlement. Inter Exter Mid t Inter
____ refers to the stage in
which the technology
spreads to general use
and application. Adoption Innovation Diffusion Innovative Diffusion

Secure
Secure Simple Secure Electronic
Electronic Electronic Safe Easy Electronic Transactio
SET stands for _______. Transaction Transaction Theory Theory n
Set protocol was initially
designed by visa and
MasterCard
in______________. 1998 1997 1999 1996 1997
There are ____ attributes
upon which an innovation
is judge 2 3 4 5 5
______are a form of
electronic token
designed to make
payment through and
performance the same
functions as a
conventional paper Mobile
cheque E- banking Banking E- cheque E-cheque

Payment of
small
Secure Electronic Electronic amounts Credit
Transaction (set) protocol Credit card Cheque cash for internet card
is used for ___________ payment payment payment service payment
_______ theories focus on
the institution and
systemic change Bottom- Macro-
initiatives. Top-level level Macro-level Micro-level level
A customer can use their
_______to know their
account balance Debit card Credit card ATM card All of above ATM Card

Customer Customer Customer

representatirecommend Customer relationsh
Customer ve ation request ip
relationship managemen manageme manageme managem
CRM stands for ____. management t nt nt ent
2000 2001 2000
When IT Act 2000 came 2000 2001 November November October
into effect? October 17 October 17 11 11 17
_______ can be defined
as the process by which Technolog
innovations are adopted Technology Technology Technology y
by a population. Integrity Diffusion innovation security Diffusion
________ refer to the
stage in which a
technology is selected for
use by individual or an
organization. Diffusion Adoption Innovation Persuasion Adoption
Electronic payment is an
___________ part of
electronic commerce. Fundamental Basic Integral Structural Integral

_______ payment
gateways must have
capabilities for both net Clearing-
and gross settlement. Inter-bank Intra-bank bank Online bank Inter-bank
Each bank send it's
representative to
centralised place called
the ______to exchange
cheque drawn on each Local Speed Clearing Clearing
other Local cheque clearing clearing houses houses

The ___ and ___ models

of adoption provide a Top down
directional pespective to Middle , Bottom
the process Top down Bottom up Middle up down up.

1. ________ consists of
the processes a company
uses to track and organize
it’s contacts with its
current and prospective
customers. SCM CRM SET IDRBT CRM

Which signature allows a Visible Invisible Visible

user to sign a single Approval Certified Digital Digital Digital
document digitally? Signatures Signatures Signature Signature Signature

Hyperlinks from
bank’s websites often Communica Technology Reputation Reputatio
raise the issue of _______. Payment risk tion risk risk risk n risk

Payment of cheque can Drawer of Drawer of

be stopped by Beneficiary Nominees cheque All of above cheque
In which year India’s
IT Act came into
existence? 2000 2001 2002 2003 2000
_____ is an integral part Electronic Cash Electronic
of electronic commerce payment payment Debit card Credit card payment

______ an integral part of cash Electronic Cheque Card Electronic

Electronic Commerce. payment payment payment payment payment
The maturity period of
treasury bill is __ days 364Days 91 days 85 days 90 days 91 days

_________ can be define

as the process by which
innovation adapted by a Information Internet Technology Technolog
population technology Legal issue banking diffusion y diffusion

customer customer
Process of manage relationship relationsh
information about company supplier retailers ip
customer to maximize relationship managemen manageme manageme managem
loyalty is said to _____ management t nt nt ent
______ protocol was
initially designed by Visa
and Master Card SET EC SSL SFA SET

2. ______ is a computer
housed within a pen
which allows you to do
what a normal personal Data Smart
organizer does. Smart Quill doodling DIT Pen Drive Quill

Payment so
small
The secure electronics Electronic amount for Credit
transaction protocol is Credit card Cheque cash internet card
used for payment payment payment services payment

Payment of a _________
cannot be made over the
counter at the bank it can
be only credited into the Crossed Order Bearer Crossed
payee's account Open cheque cheque cheque cheque cheque
1.......,........is slightly large
than an ordinary
foundation pen. Smart Quil Smart Ink Ink Pen Highlighter Smart Quil
The_______ would
require the secure
electronic record for its Digital Internet Internet
proper working Data centre signature banking Document banking
Capital adequacy norms Private
declared in the year 1996 Cooperative sector Nationalize Nationaliz
is applicable to foreign banks banks banks d bank ed bank
Electtonic payment is an --
--- part of electronic Legal Electronic
commerce Integral Broadly tender checks Integral

payment of
small
The secure electronic electronic amount for credit
transaction protocol is credit card cheque cash internet card
used for ______ payment payment payment services payment
The internet banking
cannot operate property Informatio
unless it is in conformity Information Merchant n
with the technology authenticati technolog
___________________. Legal issue act 2000 on E-banking y act 2000

A body A boby
corporate An corporate
having institution having
An extension perpetual owned by perpectua
wing to secession indian l secssion
ministry of and a bank A private and a
finance common association sector common
Reserve bank of India is __ Gov't of india seal s company seal.
3. _________ is an
integral part of electronic Virtual Electronic Credit card Mobile Electronic
commerce. payment payment payment payment payment

In SET protocol customer

encrypt credit card His private Bank's Bank's Merchant's Bank's
number using. key public key private key public key public key

2.institute for
Development and
Research in Banking
Technology is established
by RBI in............. 1990 1996 1992 1995 1996

_______ can be defined

as the process by which
innovation are adopted Internet Information Technology Technolog
by a population Legal issues banking technology diffusion y diffusion

Institute for Development

and Research in Banking
Technology is located in Hyderaba
_______. Chennai Bengaluru Hyderabad Mumbai d
 Customer Company Customer
relationship relationship relationsh
Custom ip
CRM stands religion managemen manageme managem
for__________. management t nt ent

banking
Banking companie
In India the commercial The The Reserve companies s
banks are given license of Government ministry of Bank of regulation regulation
operation by of India finance India act 1949 act 1949
Th institute for Banking
development and resarch Banking Unique Reserve Banking technolog
in------- technology institution bank sector y
______________ is an
integral part of electronic Cash Electronic Card Cheque Electronic
commerce. payment payment payment payment payment
Reserve Central Reserve
Find out the odd one out State bank bank of Union bank bank of bank of
of the following of india india of india India india
The Institute for
Development and
Research in Banking Lucknow ,
Technology (IDRBT) is Chennai , Uttar Hyderabad Hyderaba
located in________. Tamil Nadu pradesh , India Delhi d , India
4.Legal Issues Act is IT ACT, IT ACT, IT ACT,
_______. IT ACT, 2000 IT ACT, 2001 2008 1999 2000
In which of these is not a Memory Memory
type of Plastic Cards Debit Card Card Smart Card Credit card Card

Non- Invisible Visible Non-

Which of the following is Approval Certified Digital Digital Certified
not a digital signature Signatures Signatures Signature Signature Signatures

Controller Controller Certifying Controller

Customer of of of of
certified certifying customer customer certifying
CCA stands for ______. authority authority authority authority authority
The ____as supervisor
will cover the entire risk
associated with electronic
banking as a part of its
regular inspections of government
banks . RBI central bank SBI of India RBI
Banking in india has its
origin as early as ___
period Vedic Moughal Bristish Bristish
the provision of general
reserve banking
companies are made Indian Banking Banking
keeping in view the companies companies SEBI act Statutory companie
provisions of act 1956 act 1949 1992 auditor s act 1949

5. ________refers to the
stage in which a
technology is selected for
use by an individual or an Innovativen
organization. Attributes Adoption ess Integrity Adoption

Controller
Controller Controller Certifying of
Customer of of of certifying
CCA stands for certifying customer certifying customer authoritie
____________________. authority authorities authorities authorities s

Customer Customer
Relationship Customer Consumer Relationsh
Consumer Relationshi Returns ip
CRM stands for _____ Relationship Manageme p Manageme Managem
_____ ______. Management nt Marketing nt ent

______ protocol was

initially designed by Visa
and Master Card in 1997. CBS SET IDRBT SSL SET

The internet banking Informatio

cannot operate properly Merchant information n
only if it is in conformity authenticati technology technolog
with the_____. Legal issues on E banking act 2000 y act 2000

____________ payment
gateways must have
capabilities for both net Member Internet
and gross settlement. Outer-bank Inter-bank bank bank Inter-bank

The impact of automation

through already visible in
the past_---- Last years Next years Few years Few years
Highly It can link Bigger
Bigger size It is conrenient to size than
Which is not an than a password and modems, a normal
advantage of smart quill. normal pen. protected portable printer etc pen
4)A___ card is basically a
payment mechanism
which allows the holder
of the card to make
purchase without any KISHAN
immediate cash payment ATM CREDIT DEBIT CREDIT CREDIT
both
computer both data both net
Inter- bank payment both net and and mining and and gross
gateways must have gross both risk telecommu data settlemen
capabilities for _____. settlement and controls nications analysis t
In various types of
banking software is
useful, but one of these is Oracle
not a type ? Flexcube SAP SAP SAARC SAARC

The Institute for

Development and
Research in Banking
Technology is established
by _________. SEBI RBI NABARD BBB RBI
The __________ would
require the secured
electronic records for its Digital Internet Internet
proper working Data center signature banking Documents banking

Which bank established

the IDRBT institution. IDBI RBI ICICI Axis RBI

_____________ refers to
the stage in which a
technology is selected for
use by an individual or an
organisation. Innovation Diffusion Adoption Technology Adoption
Which one is the benefits Business
of the information Bank Bank Business Business intelligenc
technology Indonesia insurance initiative intelligence e

Secure
Secure Secure Secure Secure Electronic
Electronic Electronic Effective Electronic Transectio
4.SET stands for. Technology Transection Transaction Transfer n
SET insures the message
content is not alterd
during the transmission Merchant Originator Originator
between _______- and Personal and Transit and and small and and
_______. data payment set recipient recipient
The _______ scenario
where customer in cross
border jurisdictions are
offered banking services Centre-
by Indian Indian banks. Out-in down Top-down In-out In-out

knowledg
e
Knowledge knowledge knownledg knowledge discovery
discovery in databases e discovery discovery in
KDD stands for ___ databases in discovery data bases data databases
Data
Data Corebankin monetizat
#NAME? monetization Nedbank g Centralized ion
_________ is an integral
part of electronic Online Electronic Electronic
commerce. banking Check payment E- Cash payment

The first financial

institution set up in India IDBI ICICI IRBI IFCI IFCI
Merchants needs a way
to verify that a customer
a legitimate user of a Phone Adhar card Account Account
________ . Pan number number number number number
Customer
______,_______,________ Supply relationship Sales
automatically tracks all Major change force
the steps in the sales business managemen Sales force manageme automatio
process. initiatives t automation nt n
_______ refers to the
stage in which the
technology spread to
general use and
application. Adoption Diffusion Innovation Observation Diffusion
5.SET designates a third-
party called a
.................... to
authentication the sender Central Standard Certificate Small Certificate
and receiver. Authority Authority Authority Authority Authority
_______ refers to the
stage in which the
technology spread to
general use and Communica
application. Diffusion Adoption Innovation tion Diffusion
Electronic payment is an
_________ part of Buyer and Electronic Integral Integral
electronic commerce. sellers check Credit card part part
data mining is the
extration of hidden Data Private Data
dredictive information Data mining Data center warehouse data centre mining
_____ is known as Data
unsolicited emails. Phishing Spam doodling Hacking Spam
SET ensures that message
content is not altered Consumer Integrity
during the transmission Confidential account Merchant of
between originators & Integrity of ity of authenticati authenticati informatio
recipient. information information on on n
IBRD is also known as Commercial
_______ Central Bank World Bank Exim Bank Bank OPTION 2

On board ______ convert

to ______ characters for computer
pen application. Smart quill DSP ASCII PC printer DSP ASCII
_____ protocl is develop
by Visa and master card
company for secure
online payment
transaction. SSL HTTPS SET RDBMS SET

IDBRT was established by

RBI in the year _____. 1997 1998 1996 2000 1996

Tangible
Tangible Tangible elements
elements - elements +
Tangible Intangible intangible +intangible intangible
Business value elements elements elements elements elements

In SET protocol a
customer encrypts credit Bank's Bank's Merchants
card number using_____ Private key public key private key public key OPTION 2

_____ is an integral part Electronic Physical Digital Cash Electronic

of electronic commerce. payment payment payment payment payment

_____ is a autonomous
centre for development
and research in banking
technology . NACH IDRBT DIT SET IDRBT
_______ is an integral
part of electronic Electronic Internet Electronic
commerce. Payment SMS anking Banking Smart Cards payment
_______ is an integral
part of electronic Electronic cash Cheque Electronic
commerce payment payment payment Debit card payment
Which one of the
following is not suitable Proto
for accommodating any Build and fux typing Waterfall Waterfall
change model model RAD model model model

The section deals with

legal recognition of digital
signature _______ Section 3 Section 5 Section 6 Section 4 OPTION 2
The guidelines issued by
_____ on Risks and
control in computer and
Telecomunication will
equally apply to internet
banking. RBI SEBI NABARD SIDBI RBI

Secure
Secure Secure Secured Secured electronic
electronic electric electronic electric transactio
SET stands for ______ transaction transaction transaction transaction n

1) _____ has become the

mantra for understanding
new deals for banks, likes
& dislikes of customers,
their behavioral analysis,
and information security
threats, among other Medium
uses. Big Data Small Data Huge Data Data Big Data

____ merely an image

of your signature overlaid Electronic Computer Digital Electronic
on top of a PDF document. Digital stamp Signature signature signature signature
The SET specifications
must be applicable on a
variety of hardware & Consumer
software platforms, and Merchant account
must not prefer one over Interoperabili authenticati Integrity of authenticati Interopera
another. ty on information on bility
______ protocol was
initially designed by Visa
and Master Card SET EC SSL SFA SET
3.This is process of
assigning the storage in
server I the the form of
disk drive space in order Storage
to optimize the storage Storage Stoarge provisioni
and the server. provisioning Data mining assignment Data mining ng
In the _______ theory
individuals who are risk
takers or otherwise
innovative will adopt an Innovation Individual
innovation earlier in the Individual Decision Rate of Perceived Innovative
continuum of Innovativene Process Adoption Attributes ness
adoption/diffusion. ss theory theory theory theory theory

4.A star scheme has

what type of relationship Many to One to One to
between the fact One to one many many many
2) SET was initially
designed by Visa &
mastercard in the
year_____. 2000 1997 1999 1998 1997

Controller of Certifying Prime Reserve Ministry of

authorities (CCA) work Minister Bank of Communica Autonomou
under _____ Office India tion and IT s body OPTION 3

Payment
of small
Secure Electronic Electronic amounts Credit
Transaction (set) protocol Credit card cash Cash for internet card
is used for ___________ payment payment payment service payment

5.IMPS is the past

mobile application .
Customers can withdraw Interbank Intra Contra Interbank Interbank
about 5000rs per day by money money mobile mini mini
the online payment payment payment payment payment payment
method what is IMPS? services services services. services services
How many promoter
banks are there in NPCI 10 12 11 20 10

SET was initially designed

by VISA & Mastercard in
the year ________ 1997 1998 2000 1999 1997
________ refer to the
stage in which a
technology is selected for
use by individual or an
organization. Diffusion Adoption Innovation Persuasion Adoption
________ is an integral
part of electronic Electronic Electronic Electronic Electronic
commerce bill signature payment commerce 3
3) In the _____ theory
diffusion takes place over
the time with innovations
going through a slow,
gradual growth period,
followed by dramatic and Innovation
rapid growth, and then a Individual Decision Rate of Perceived Rate of
gradual stabilization and Innovativene Process Adoption Attributes Adoption
finally a decline. ss theory theory theory theory theory

The
institute
The The for
The institute The institute information developm
for internet for for for ent and
development developmen developme developme research
and t and nt and nt and in
research in research in rational in research in banking
banking Banking banking banking technolog
IDRBT stand for _______ technology technology technology technology y
2000
When IT Act 2000 came 2000 2001 2000 2000 October
into effect? October 17 October 15 October 16 October 15 17
_______ refers to the
stage in which the
technology spread to
general use and
application IT Adoption Diffusion Innovation Diffusion
________ to the stage in
which a technology is
selected for use by an
individual or an
organization. Innovation Diffusion Technology Adoption Adoption

Secure
Secure Secured Secured Secure Electronic
Electric Electronic Electric Electronic Transactio
4) SET stands for _____. Transaction Transaction Transaction Transaction n
Potential adopters of a
technology progress over
time through _____
stages in the diffusion
process Five Four Six Two Five

Secure Secure
Secure Secure Specific Electronic Electronic
Electronic Electronic Electronic Transforma Transactio
SET stands for____ Transmission Transaction Transaction tion n
_____ is known as Data
unsolicited email Phishing doodling Spam Diffusion Spam
5) _____ consist of the
processes a company uses Customer
to track and organize it's Supply Relationsh
contracts with its current Customer Change ip
and prospective Relationship Sales Force Manageme Business Managem
customers. Management Automation nt Intelligence ent
Smart Quill is slightly
larger than an Ball point Roller ball Fountain
ordinary________ Fountain pen pen pen Felt tip pen pen

The
launch of
__UPI_ by
the
national
The launch of _______ by payment
the national payment corporatio
corporation of india. UPI CPM CCPM RAD n of India

The banks operating in

real space are regulated
and supervised by the RBI
on regular basis. IDBI SBI RBI ICICI RBI

National
electronic
fund
transfer
started in
National electronic fund __novemb
transfer started in ______. Dec-02 Apr-01 Mar-02 Nov-05 er 2005__.

_____ provides the means

to ensure that the
contents of all order and
payment messages
received match the
contents of message sent. SET HTTP SSL IDRBT SET
 Real time
gross
settlemen
t that was
Real time gross introduce
settlement that was d in
introduced in _______. 2002 2003 2005 2004 __2004__.

SET protocol was initially

designed by visa and
master card in _____ and
has evolved since them. 1998 1948 1997 1992 1997
Which of the following is
not the fund based
business of commercial D. P. Depositing D. P.
banks? Operation Loans bills Deposits Operation

Which one among the

following has not started
commercial banking? SIDBI IDBI ICICI UTI SIDBI

New Bank
The manager of________ of India and Zee TV and
and ________ was the Times Bank Punjab Oriental
first M and A activity of and HDFC National ICICI and Bank of ICICI and
after liberalization Bank Bank ICICI Bank Commerce ICICI Bank
As books try to become
more ____ and ____ to
meet the increasing Efficient
demand. Effective Efficient Agile Relevant and agile
1.Banking in india has its
origin. as early as
__period. a.vedic b. Moughal c.british British
B.Reserve C.Union D.Central →Reserv
2. Find out the odd one A.State Bank Bank of Bank of Bank of e Bank of
out of the following of India India India India india
3. The maturity period of C.Both (a)
Treasury Bill is A.91 Days B.364 Days and (b) 91 days

SET protocol was initially

designed visa and
Mastercard in ____ and
has evolved since then. 1997 1978 1996 1995 1997

4. 26: The first financial

institution set up in India A.IDBI B. ICICI C.IRBI D.IFCI IFCI
Real time gross
settlement was
introduced in _____. 2006 2002 2004 2005 2004
5. 38: The provision of
General Reserve Banking
companies are made A.Indian B. Banking
keeping in view the Companies Companies c. SEBI Act, d.Statutory Statutory
provisions of Act, 1956 Act, 1949 1 Auditor auditor

National Electronic Fund

transfer started in ____. Dec-05 Nov-05 Dec-04 Nov-04 Nov-05
Hyderaba
Where is IDBRT located Mumbai Chennai Delhi Hyderabad d
____ was launched by
National Payment
Corporation of India CPM CCPM RAD UPI UPI
Informatio
Internation n
Information Infotainmen al Integrated technolog
What is IT technology t technology technology technology y

Legal issues - IT Act _____ 2001 1999 2002 2000 2000

The secure electronic Electronic Credit
transaction protocol is Cheque cash Credit card Cash card
used for payment payment payment payment payment
1.Banking in india has its
origin. as early as
__period. a.vedic b. Moughal c.british British
B.Reserve C.Union D.Central Reserve
2. Find out the odd one A.State Bank Bank of Bank of Bank of Bank of
out of the following of India India India India india
3. The maturity period of C.Both (a)
Treasury Bill is A.91 Days B.364 Days and (b) 91 days

4. 26: The first financial

institution set up in India A.IDBI B. ICICI C.IRBI D.IFCI IFCI
5. 38: The provision of
General Reserve Banking
companies are made A.Indian B. Banking
keeping in view the Companies Companies c. SEBI Act, d.Statutory Statutory
provisions of Act, 1956 Act, 1949 1 Auditor auditor

Customer Costomer
relationship relationsh
Company Consumer Customer ip
relationship managemen relations relationship managem
1.CRM stand for____? management t manager manager ent
2.Electronic payments is
an which part of
electronic commerce. Internal Integral Extranet Electionic Integral
3.SET protocol was
initially designed by visa
and MasterCard
in________and has
evolved since then. 1997 2001 1985 1999 1997

4.The Banks operating in

real space are regulated
and supervised by the
______on regular basis. NABARD ICICI RBI PNB RBI

5.The internet banking Information Informatio

cannot operate properly Information Information Information n
unless it is in conformity technology technology technology technology technolog
with the? act.2000 act 1997 act 1885 act 1945 y act 2000
Reserve Central Reserve
Find out the odd one out State Bank Bank of Union Bank Bank of Bank of
of the following of India India of India India india
The maturity period of Both (a)
Treasury Bill is 91 Days 364 Days and (b) 91 days

26: The first financial

institution set up in India IDBI ICICI IRBI IFCI IFCI
38: The provision of
General Reserve Banking
companies are made Indian Banking
keeping in view the companies Companies Statutory Statutory
provisions of Act 1956 Act 1949 SEBI Act 1 Auditor Auditor
38: The provision of
General Reserve Banking
companies are made Indian Banking
keeping in view the companies Companies Statutory
Statutory
provisions of Act 1956 Act 1949 SEBI Act 1 Auditor
Auditor
Small set
1. The goal of online Money Online Small set Internet of
commerce is develop a transfer transaction of payment connectivity payment
_______ method method method method method method

The
institute
The The for
investment The institute The developm
for institute for for institute of ent and
development developmen designing developme research
and t and and nt and in
research in research in research in review in banking
banking banking banking banking technolog
IDRBI stands for technology technology technology technology y
3._____ are the form of
electronic token E-wallet E-payment E-cheque E-cash E-cheque
The _______ affixed in
manner would satisfy the
requirements of signing
of a document for the
purpose of internet Digital Direct Deposit Digital
banking Direct stamp signature signature stamp signature
5.______ is computer
house pen which allows Microsoft Universal
you to what a normal pen stylus Smart
organise does Smart quill protocol intatitive Search quill quill
Module 4
____ hides all editing
tools to make your slide Reading Outside Reading
easier to review. Normal view Draft view view view view

The portion to the right of Domain Type of Domain

@ identifies _____ Username name Mail mail name

____ are the movements

you see between slides Transition
when presenting Transitions Animations Slide show Layout s
Yahoo offers _____ online
storage Limited Unlimited 10GB 20GB Unlimited

Hyperlinks in PowerPoint Slide

only work when you are Presentation Slide show Reading show
in _________. mode mode mode View mode mode
Indian Internet Internet Internal Internet
IP stands for ____ protocol protocol program protocol protocol
Hang or
Which of these is a Hang or Slow
disadvantage of Computer Accuracy Versatile Analytical Slow down down

Email is a main method of

_____ communication
worldwide due to its
flexibility and reliability. Office Business Formal Informal Business
_________ refers to a
named location and
position in a document
video or audio. File Bookmark Coupon Ribbon Bookmark
Superscript, subscript,
strikethrough are known Front Front
as ? Front Face Front Style Front Effect Format Effect
A ___________ is a
predefined combination
of colour,fonts and
effects. Fonts Theme Layout Font colour Theme
____ tab allows you to
insert pictures, charts,
tables, etc. Home Design Layout Insert Insert
PowerPoint _______ is a
presentation software
that allows you to create
dynamic slide
presentations. 2006 2007 2016 2013 2013

Which of these is not a Mobile Telephone Internet

Types of E-Banking System UPS banking Banking Banking UPS

____ is used to navigate

from one page to another Hyperlink Bookmark Coupon Numbering Hyperlink

3. 4.Word- Presentati
1. Microsoft PowerPoint 1.Database 2.Spreadshe Presentatio processing on
is a ....... Program et Program n Program Program Program
Email that get to the
point are much more Protection
effective than poorly Professional from
worded. Efficiency ism liability Correctness Efficiency
A ________ is a
predefined combination
of colors, fonts, and
effects. Theme Shape Highlighter Animation Theme
We can apply border to All of
_________ Cell Paragraph Table All of above above

The _________ allows

you to view and manage
all of the effects that are Animation Animation Animation
on the current slide. Trigger painter pane pane
Email that get to the
point are much more Protection
effective than poorly Professional from
worded. Efficiency ism liability Correctness Efficiency
which of the following
pane is not available in slide Master
task pane? slide design Master slide slide layout transition slide

_____ display PowerPoint

in full screen mode &
completely hides the Autohide Autohide
ribbon. LCD display display LED display display
The ________ is the main
method of business
communication
worldwide due to its
flexibility and reliability. Yahoo Email Google WhatsApp Email

Which of the following is

not a kind of Page Margin? Right Left Center Gutter Gutter

The __________ refers to

the transmission of
message over Text
communication network. E-mail message Calling E-mail

Whenever you use the

internet, you use______
to navigate from one Reference Redirect
webpage to another. link page Hyperlink New page Hyperlink
1)_____ is Google's free
email service Email SMS Gmail Massages Gmail
2. Objects on the slide
that hold text are 1.Place 2.Auto 3.Object 4.Text Place
called........ Holder layout Holder Holder Holder
Email that get to the
point are much more Protection
effective than poorly Professional from
worded. Efficiency ism liability Correctness Efficiency
Machine
language high level
HTML is used to create program program web page Web server web page

Before
Go through Before installing
the website installing you
and you should Verify the should
Which of these followings Install the downloadin read activation read
is required for antivirus Antivirus g the setup Guidelines code guidelines
Power point files are Presentatio Application Presentati
called _______ . New slides ns s New files ons

1)Which of these do not

provide free E-mail? Hotmail b)Rediff c) whatsapp d) Yahoo WhatsApp
 Click on
start>
a.Click on programs
start> c.Click > All
Programs> start > Run programs
All b.Hit ctrl + then type >
programs> R then type PowerPoint Microsoft
1.To start Microsoft Microsoft ppoint.ex. then press power
PowerPoint application. PowerPoint and enter enter point
_______ is common
complaint of many Comment Receiving Track back E- mail Receiving
internet users. spam spam spam spam spam
. To go to a specific
location in a document Table
we use content Hyper text Bookmark Macro Bookmark
Internet Internet Internet Internet
IP stands for___________. password protocol policy protocol
2. Which view is used to a) Note b) Slide c) Slide c) Slide
rearrange slides page master sorter d) Normal sorter
Online
The Email is also known as E post Post Telegram messaging E post

If you have a power point

show you created and
want to send using email attachme
to another Inclusion attachment reply Forward nt

3. An Amendment to
.............................. has
introduced the term 1.IT Act in 2.IT Act in 3.IT Act in 4.IT Act in IT Act in
electronic signature. 2010 2005 2008 2007 2008
2)How many algorithms
digital signature consists
of? 2 3 4 5 3
Indian information
technology act
__________. 2000 1999 2001 1998 2000
2.Verification of a login
name and password is a.Configurat b.Accessibi c.Authenti d.Logging Authentic
known as: ion lity cation in ation
The options Portrait and Page
Landscape comes under Page Page orientatio
________ Paper size orientation Page layout rotation n
_______ are used to
authenticate the sources Handwritten Digital Certificatio Digital
of messages. signature signature n signature
A ________ is a
predefined combination
of colors , fonts and
effects. Slide Design File Theme Theme
What is not a type of Machine System System
computer language language language COBOL FORTTRAN language

1.The _____________lets
you access common
commands no matter Quick Quick
which tab is selected on Application Access Search Bookmarks Access
Ribbon . Toolbar Toolbar Toolbar Toolbar Toolbar
B.
3)A _________ produces A. Key Signature D.
a signature for the generation verifying C. Signing Authenticat c) Signing
document. algorithm algorithm algorithm ion algorithm

1.Important 2.Internet 3.Internet 4.Important Internet

4. IP stands for.... Part Protocol Password Protocol Protocol
3.When was google
drive launched a.2000 b.2014 c.2012 c.2012 2012
Investment Internet Internet Investment Internet
2) IP stands for_____ protocol protocol process process protocol
Power point files are Presentatio Presentati
called_____ Application n New files Notes on
4)Which shortcut key
insert a new slide in
current presentation? Ctrl+N Ctrl+M Ctrl+S Ctrl+F Ctrl+M
2. _________ tab allows
you to insert pictures,
charts , tables, shapes,
and videos on screen . Insert Home Layout Review Insert
what is the amount of
free storage space offered
to all users by google
drive? 20gb 15gb 10gb 5gb 15gb
5.Every Command can be 1.Formatting 2.Drawing 3.Standard
found on the ........... Toolbar Toolbar Toolbar 4.Menu bar Menu bar

b) it
enables the
computer
users to a) An
a) An send, store Electronic
Electronic & retrieve mail
mail message by establishe
established computer d person
person to at and time to person
person from any c) Both a & d) either a connectivi
3. What is an E-mail? connectivity. location b or b ty.
 a. Reply
4.Your manager just sent to the email
you a detailed list of and then
deliverables that she create a new b. Click c. Click d.
wants you to review and appointment the Reply the Reply Right-click Click the
then discuss in person. and copy in with with the mail Reply
What is the most efficient the Meeting Meeting and click with IM
way to do this? deliverables button button Follow Up button

The CEO of your company

just sent mail to all
10,000 of your fellow
employees. You want to
reply to her and say,
"Thanks!". Which button Reply with
should you click? Reply Reply alk meeting Forward Reply
When multitasking is
required by split screen Smart Smart
for Gadgets ? Tablet PC Phone Laptop Phone
__________ is a great
way to make your
presentation more
engaging for your Inserting Inserting Inserting Inserting Inserting
audience. videos symbols pictures files videos
5)Which view helps to
rearrange the slides easily b)Slide c)Slide Slide
and quickly? a)Notes page master sorter d)Normal sorter
Voice
Voice over Voice over Voice over Voice over over
3) VOIP stands investment internet internet investment internet
for__________ protocol protocol process process protocol

The_____ refers to the

transmission of messages
over communication
networks. MMS SMS E-mail Letters E-mail
Actions buttons can
many of the same things
as-------------. Dialog box Hyperlink Web page Drop down Hyperlink
Stroke Clip arts,
3.Animations tab allows eraser, Pen Text box , Clip arts, Margins, shapes
you to animate text and and link and shapes and Orientation and
objects such as ________. Highlighter comments pictures and Size pictures
5.The CEO of your
company just sent mail to
all 10,000 of your fellow
employees. You want to
reply to her and say, c.
“Thanks!― . Which b. Reply with d.
button should you click? a. Reply Reply All Meeting Forward Reply
Which of the following
pane is not available in Slide
task pane? Slide design Master Slide layout transition Master

Gmail is _______ 's free Android Any mobile

email service. phone HTTP Google company Google

6) ____ displays smaller

versions of all of the Reading Slide
slides in the presentation. Normal view. Slide sorter. view. Slide show. sorter.
Intranet Internet Internet Internet Internet
IP stands for_____. protocol protocol protector provider protocol

4) ________is compatible
with most presentation
software and word Google
processor application. Google Docs Gmail YouTube Picassa Docs

4. E-mail address separate

the user name from the
ISP using the ____ symbol. a) & b) @ c) % d) ; b) @

Which of these is not a Hybrid Mini Super Language Language

type of computer Computer Computer Computer Computer Computer

In slide layout panel how

many layout are available
for text layout by default 4 7 12 10 4

4. _________refers to the
transmission of messages
over communication
networks. Telegram Email Hyperlink Twitter Email
Internet Information Identificatio Internet
IP stands for _____. protocol Internet PIN process n PIN protocol
7) The ____ tab allows
you to insert pictures
,charts , tables ,shapes ,
and videos. Home. Design. Transitions. Insert. Insert.
PowerPoint as allows you
to insert a video onto a
slide and play it during Master Presentatio Presentati
your ---------------. Customize View Master tab ns ons

The _____ refers to the

transmission of message
over communication
network . E-mail G-mail SMS Messages E-mail
The Indian Information
Technology Act 2000
came into effect from January 5 , June 20 December October 17 October
_______. 2000 ,2000 27 , 2000 ,2000 17 ,2000

8) The office of Controller

of Certifying Authority
(CCA) was set up in ____. 2002 1999 2000 1998 2000

____ disaplays
powerpoint in full screen
mode and completely Autohide Autohide
hides the ribbon. LCD Display display LED Display display
Which short cut key insert
a new slide in current
presentation Ctrl+h Ctrl+s Ctrl+d Ctrl+n Ctrl+h

IP making _____ way

communication possible . 2 way 3 way 4 way 1 way 2 way
5) A digital signature is an Handwritten Electronic Digital Wet
___________ signature signature signature signature 2
Yahoo offers ____ online
storage. 10 GB Unlimited Limited 5GB Unlimited

5. __________ is an
extremely cost-effective
way to store documents,
presentations, music,
pictures, videos or any
other files that you b) Google c) Search d) Google d) Google
can’t afford to lose. Google Docs document Drive drive drive
Which of the following
section does not exists in Animation
a slide layout Titles Lists Charts Animations s
Quick
Locate and select the save Quick access Backstage Copied Top left access
command on the -----------. toolbar view version corner toolbar
1)_______ is supported
by microsoft technology
& features 5 GB of online
storage space. Yahoo! G-mail E-mail Hotmail Hotmail
Google drive system Email Google
including _______ SMS Google Docs etiquettes Email Docs
10) E-mail address
separate the user name
from the ISP using the
____ symbol. & # ; @ @

The ____ refers to

transmission of messages MSN
over communication window
networks Email Gmail Yahoo mail Hotmail Email

Current Certificate Credit Consume Certificate

CA stand for _______ authority authority authority authority authority

___ Controls all the main

slide control tasks for Control Animation
your presentation Task pane Task bar pane pane Task pane

E-mail is a main method

of ______worldwide due Business Informal Formal Office Business
to it's flexibility and communicati communicat communica communica communic
reliability. on ion tion tion ation

2) Receiving __________
is a common complent of Wireless
many internet users. Problem connection Complent Spam Spam

The _____ refers to

transmission of messages MSN
over communication window
networks Email Gmail Yahoo mail mail Email
If your saving the file for
the first time the save as
pane will appear in --------- Backstage Backstage
-------. Microsoft view Command Reliability view

19 Themes in Power point

are in _____ menu. Transition. Animation. Design. Home. Design.
Google drive is your Insurance Investment Internet Insurance
_________ policy policy policy Life policy policy

3)The portion to the right Domain Type of Domain

of @ identifies ________. Username name name Sub domain name
20 Power point templates
are saved as _____. .pptx .ppsx .potx D .pptx

E-mail address separate

the user name from the
ISP using the ____ symbol. & $ @ # @

In the document or
worksheet place your
pointer where you want Signing Signature Microsoft Signature
to create ---------------. certificate Signature line office line

4) ________ is a
freemium cloud storage
service that is integrated
with the companies other Google Google
service & system. Google doc Android G-mail drive drive
________is a free web
based application in
which documents and
spreadsheet can be
created, edited and Google Google Google
stored online. Google docs drive video Google + docs
5) Yahoo offers _______
online storge. Limited 10 gb Unlimited 15 gb Unlimited
_____ is a free web based
application on which
documents and
spreedsheet can be
created , edited and Google Google Google
stored online Google Docs drive video Google+ Docs

Whenever you use the Reference Redirect

internet, you use _____. link page Hyperlink New page Hyperlink
Which view is used to Slide
rearrange slides Note page Slide master Slide sorter Normal sorter

Displays
powerpoint in full screen
mode and completely Autohide Autohide
hides the ribbon LCD Display display LED display display
Online
The mail is also knows As E -post Telegram messaging Post E-post
Just serves a place to
hold some of your money Online Virtual Money Virtual
online banking wallet cash wallet wallet wallet
2.____ is a free web-
based application in
which documents and
spreadsheet can be Google Google
created Google Form Google Docs Chrome GMail Docs
MS - MS -
3_____ is a presentation POWERPOI POWERPO
program. MS - WORD MS - EXCEL NT MS - OFFICE INT
Whenever you use the Reference Redirect
unternet you use link page Hyperlink New page Hyperlink
4.Which type of view is
not present in MS Extreme Extreme
PowerPoint? animation Slide show Slide sorter Normal animation

5. The PowerPoint view

that displays only text Notes page Outline
(title and bullets) is Outline view view Slide sorter Slide show view

Magnetic stripe cards to

enhance security and Smart
offer new service called Credit card Smart card SIM card Debit card card
The _____ allows you to
animate text and objects
such as clip art, shapes, Animation Contextual Animation
and pictures. Review tab View tab tab tab tab
An Amendment to IT Act
in _____ has introduced
the term electronic
signature. L 1987 2007 2000 2008 2008

_____ adds authenticity

to electronically received Digital Digital Digital
document. Digital Name Digital ink Signature Voucher Signature

_____ displays smaller

versions of all of the Reading Slide
slides in the presentation. Normal view Slide sorter view Slide show sorter

_____ displays
PowerPoint in full screen Show tabs
mode and completely and
hides the ribbon. Autohide Show tab commands Hide ribbon Autohide
1.how many algorithms
digital signature consists
of? 2 3 4 5 3
2.which of these is not a
medium for email Intranet Paper Extranet Internet Paper
3.goggle docs, gmail,
Android, chorme,
YouTube, picassa, goggle
video, goggle analytics Goggle Computing Goggle Goggle
and goggle+it's include in? Sky drive drive devices documents drive
4.once you create a
file,you must______it Share Hide Name Save Name
5.The default
presentation theme in Ribbon White Office Microsoft Office
Microsoft power is? theme theme theme theme theme

Which tab is not available

on left panel when you
open a presentation? Outline Slides Notes Home Notes

Click on
start>prog
Click on Click rams >All
start>progra start>Run programs
ms >All Hit ctrl+R then type >Microsof
programs then type PowerPoint t
To start Microsoft >Microsoft ppoint-exe then press Click the PowerPoi
PowerPoint application. PowerPoint and enter enter file tab nt

Saving a Profession
Check message, alism,
Professionali spelling, The subject addressing efficiency
A company needs to sm, sending line, & entering &
implement etiquette rules efficiency & your professiona your Protection
for the following three Protection message & lism & message from
reasons. from liability. spams. efficiency. text. liability.
Which is a freemium
cloud storage services
that is integrated with the
company's other services Digital Protect Google
and systems. Google Drive Google docs signature document Drive

An email address has

_____components
separated by "@" symbol four three two one Two

The view that display the

slide of a presentation as
miniature representation slide sorter notes page outline outline
of slides is called view Slide show view view view
 backup
your
Which is the benefit of backup your authenticati non- save precious
google drive precious files on repudiation message files

the root The root of the root of The root of The root
certifying certified certified certifying certifying
authority of authority of authority authority authority
RCAI stands for India India of industry of IT of India
Digital signatures are
used for which source of Non- Legal Authentic
message. Authenticate Integrity repudiation validity ate
Investment Internet Internet Investment Internet
IP stands for protocol protocol process process protocol

IP makes.
Communication possible 2 ways 3 ways 4 ways 1 ways 2 ways

Current Certificate Credit Certificate

CA stands for authority authority authority authority
Computer a internet or Email Street Gmail
identified by address address IP address address IP address
Machine
language High level
HTML is used to create program program Web page Web server Web page

Because Outlook use The ability The

word as a text editor The spelling to add The ability ability to
which of the following and smartArt to look at Set and look at
feature is not identical to grammar and people format people's
word checker wordArt schedules tables schedules
Which view is used to Slide Slide
rearrange slides Note page master Slide sorter Normal sorter
Email address separate
the user name from the
ISP using the ______
symbol @ % ; & @
Themes in PowerPoint
are in ________ menu. Transition Animation Design Font Design
Power point templates
are saved as ________
files. .pptx .ppsx .potx .ppxt .pptx
Which of the following
section does not exist in a Animation
slide layout ? Titles Lists Charts Animations s
Double
Triple click Click and Double click the
In order to edit a chart, the chart drag the click the Click the chart
you can object chart object chart object chart object object
Symbol which is written
immediately after mail to
keyword in attribute of
anchor tag Semicolon Hash Colon Comma Colon