Should You Try & Improve Your Sales Forecast

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Keur Knowledge Centre Article # 2019/03

www.keur.in

Should you try & improve Sales Forecast ?

Many companies put in lot of efforts to try & find 4) Keep an eye on current “market
ways of improving their sales forecasts – mainly information” to get early warning signals of
through data collection & software to analyse past extraordinary increase or decrease in
sales patterns & make future projections. demand. For normal fluctuations in demand
However, forecast accuracy doesn’t reach desirable (say + or – 25%) don’t use any forecast, but
levels. use a replenishment system that reacts very
fast to changes in demand.
Negative impact of forecast not matching actual
demand is quite well known: Companies that use strategy 3) fare better than
those using 1) or 2). To that extent, demand
• Inventory mismatch (excess inventory of
forecasting software that can analyse past data &
some SKUs & stock out of some others)
give some probable projections for future, helps.
• Getting stuck with slow or non-moving
inventory (low inventory turns). Cash &
However, companies that use strategy 4) fare
space blocked.
considerably better than all others.
• Risk of obsolescence, damage, theft & write
Agile supply chains can be built by having different
off
strategies for SKUs with different sales patterns.
• Lost sales opportunities due to stockouts
• Cross shipments & chaotic working
• Constant conflicts between sales, How should you proceed?
production, procurement & logistics 1. Make a list of all your FG SKUs.
departments 2. Classify them into different demand patterns
such as – regular sales (fast moving),
Companies usually use following strategies to try & container shipments, fixed monthly quantity
align procurement , production & distribution with flexible delivery dates, fixed quantity on
planning to sales- fixed delivery dates, spike sales, new product
1) Use a sales forecast derived only from introductions.
current “market information” without using 3. For each of these types, there is an optimum
past data & patterns. solution & it requires a custom software to
2) Use a sales forecast derived only from past plan & schedule, production & material
data & patterns without using current procurement.
“market information”
3) Use a sales forecast derived from current Word of caution:
“market information” + past data & patterns a) It is a myth that those who are “in the field”,
“in touch with customer” or “in the market”
can give accurate demand forecasts. Any
forecast number has a probability of coming
true. It is never a 100% guarantee. Hence,
aligning production & procurement to a
specific forecast number is always going to
create problems for the company.
b) Irrespective of demand patterns, there are
always opportunities for sudden bulk sales. A
company needs to set some rules of how to
deal with these. Saying “yes” to every sales
However, there is another strategy opportunity can be much more damaging
possible, which is: than saying “no” to few cases, if required.

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