MCQ
MCQ
MCQ
3. According to the concept of moral intensity, a worker is most likely to behave ethically and legally when
5. According to concept of moral laxity, workers will often behave unethically because
A. They have planned to be unethical.
B. They come from dysfunctional families.
C. Other issues seem more important at the time.
D. Management pressures them into unethical behavior.
ANSWER: C
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A. Pressure from higher management to achieve goals.
B. An organizational atmosphere that condones such behavior.
C. Both a & b
D. A system of checks and balances.
ANSWER: C
9. The stakeholder view of social responsibility states that organizations must respond to the needs of
11. A socially responsible mutual fund will only purchase stocks in companies that
A. Have a no-smoking policy in place.
B. Have a culturally diverse management team.
C. Hire some job candidates who are HIV positive.
D. Have good social performance.
ANSWER: D
13. Which one of the following approaches to creating an ethical and socially responsible workplace is
likely to be the most powerful?
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A. Passing out buttons with the statement "Just Say No to Bad Ethics"
B. Placing posters about ethics throughout the organization
C. Top management acting as models of the right behavior
D. Including a statement about ethics and social responsibility in the employee handbook
ANSWER: C
15. Circumstances that stymie or confuse the counselor because there are conflicting or competing ethical
standards; there is a conflict between what is ethical and what is moral; the situation is such that
complexities make the application of ethical standards unclear; or some circumstance prevents clear
application of standards are considered to be
A. Ethical standards
B. Ethical dilemmas
C. Morality
D. Virtue ethics
ANSWER: B
16. The application of ethical principles rather than actual specified actions would refer to
A. Ethical standards
B. Ethical dilemmas
C. Morality
D. Virtue ethics
ANSWER: C
17. In the United States professionals such as counselors or psychologists are directed and bound by ethical
standards by
A. The clients they serve
B. Conscience
C. Conscience
D. Professional organizations to which they belong
ANSWER: D
18. The most basic level of ethical functioning is guided by . This focus is on compliance with the law
and dictates professional codes that apply to practice.
A. Mandatory ethics
B. Accreditation
C. Licensure
D. Portability
ANSWER: A
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ANSWER: B
21. 2. Why, according to stakeholder theory, is it in companies' best interests to pay attention to their
stakeholders?
A. If firms only act in their own self-interest employees may feel exploited.
B. If firms only act in their own self-interest government might put more regulation on them.
C. If firms only act in their own self-interest customers might not like the image that the company
portray.
D. If firms only act in their own self-interest and inflict harm on stakeholders then society might
withdraw its support.
ANSWER: D
25. Ethical issues in business typically arise because of conflicts between an individuals personal moral
philosophies and values and
A. The values and attitudes of the organization in which he or she works.
B. The values and attitudes of the society in which he or she lives.
C. The values and attitudes of the organization in which he or she works and the society in which he or
she lives.
D. The laws and regulations of the country in which he or she lives.
ANSWER: A
26. An employee for Acme, Inc., has been asked to carry out an assignment that she believes is wrong. This
situation can be classified as
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A. Ethical.
B. Unethical.
C. An ethical issue.
D. A dilemma.
ANSWER: D
27. A person uncomfortable with his employers hiring only white men is experiencing
A. A conflict of interest.
B. An ethical issue.
C. A feeling of guilt.
D. Intraorganizational conflict.
ANSWER: C
30. Taking someone else work and presenting it as ones own without providing adequate credit or
compensation to the source is an ethical issue in
A. The game of business.
B. Conflict of interest.
C. Fairness and honesty.
D. Communications.
ANSWER: D
31. Relationships that involve the behaviour of organization members toward customers, suppliers,
subordinates, superiors, peers, and others are defined as
A. Industrial relationships.
B. Business relationships.
C. Organizational relationships.
D. Ethical relationships.
ANSWER: B
32. It is most likely, during a takeover attempt, for a firms managers to face an ethical issue because
A. Their duties to the firms owners may conflict with their personal interests.
B. The takeover might not be in the shareholders best interests.
C. Their duties to the firms owners may conflict with the best interests of society.
D. Their duties to the firms owners may be illegal.
ANSWER: A
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33. An activity is probably ethical if
A. It is approved of by most individuals in the organization and is customary in the industry.
B. It is approved of by most individuals in the organization.
C. It is customary in the industry.
D. It is legal.
ANSWER: D
34. Kathy was being interviewed by CNN about the factors she considered to be the strongest say that
is/are the strongest influence on me relative to my work.
A. Customer opinions
B. The companys values
C. The companys code of ethics
D. Personal religious beliefs
ANSWER: B
35. In general when people discover unethical behaviour in their own company they usually
A. Try to right the ethical wrong.
B. Report it to the authorities outside the company.
C. Mind their own business.
D. Report it to authorities in the company.
ANSWER: C
36. Individuals personal ethics play a major role in the evaluation of business decisions only when their
preferences or values
A. Differ from those of their employer.
B. Influence their performance in the workplace.
C. Are unethical.
D. Are ethical.
ANSWER: B
37. Businesses seem most concerned with ethical issues that could
A. Offend their union employees.
B. Eliminate competition.
C. Affect employees.
D. Damage the firm.
ANSWER: D
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40. The ability of a business organization to achieve its business goals is affected by whether its behaviour
is judged to be right or wrong by
A. Society.
B. Its union members.
C. Its employees.
D. Parliament.
ANSWER: A
42. A person who is punished (or not rewarded) for unethical behaviour
A. Will be a model employee.
B. Will quit the firm.
C. Will be angry.
D. Is less likely to repeat the behaviour.
ANSWER: D
44. Which of the following is an example of an area of business where use of questionable ethics is
considered a necessity?
A. Attracting and sustaining new customers.
B. Aggressive accounting practices that stretch the intent of accounting standards.
C. Suppressing information that may negatively affect a firms reputation.
D. None of the statements above is correct.
ANSWER: D
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ANSWER: D
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54. Time frames are
A. Crucial part of ethics
B. Irrelevant to ethics
C. Of marginal interest to ethics
D. An explanation of spatiality
ANSWER: A
57. Bankruptcy is
A. Where the organisation is insolvent
B. Where the organisation is corrupt
C. Where the organisation is delisted on the stock exchange
D. Where the organisation has a cash flow problem
ANSWER: A
60. Tipping is
A. A form of tithing
B. An Arbitrary custom
C. A means of Profiteering by business
D. Something to be fostered for goodwill
ANSWER: B
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B. The donation of time to worthy causes
C. Some other donation to worthy causes
D. All of the above
ANSWER: D
64. Stakeholders
A. Are the same as shareholders
B. May be the same as shareholders
C. Are not employees
D. Are members of the Stock exchange
ANSWER: B
68. Equity
A. Is a principle about equal relationships
B. Is the same as honesty
C. Is the same as prudence
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D. is a principle that emphasises privacy
ANSWER: A
71. Guanxi
A. Is a concept similar to the old boy network
B. A term relevant only to China
C. Must be familial only
D. Has no relevance to Indian business
ANSWER: A
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76. An example of etiquette is
A. Passing the port from left to right
B. Complying with the Law
C. Lighting a cigar in a crowded train
D. Wearing socks
ANSWER: A
77. Consequentialism
A. Is a deontological approach
B. views ethics by outcomes
C. Is the same as virtue ethics
D. is a variant of hedonism
ANSWER: B
78. Hedonism
A. Is the greatest happiness of the greatest number
B. Is the opposite of utilitarianism
C. Is the same as deontology
D. None of the above
ANSWER: A
79. Compliance
A. Is an aspect of an aspirational code
B. Gives us the option of compliance
C. Requires conformance to a formal requirement
D. Imposes no formal obligations
ANSWER: C
83. Excellence is
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A. An aspirational goals
B. unachievable
C. A Chimera
D. a fundumbulator
ANSWER: A
85. Research has shown that between of the information that passes through the grapevine is
accurate
A. 10 to 30%
B. 30 to 50%
C. 50 to 70%
D. 70 to 90%
ANSWER: D
86. understand and follow the rules and policies of the organization. They also have the
judgment to discern the difference between right and wrong.
A. Grenades
B. Loose cannons
C. Good cannons
D. Good soldiers
ANSWER: D
87. have their own agenda and lack any company or professional loyalty
A. Deserters
B. Misguided cannons
C. Grenades
D. Toxic ammo
ANSWER: C
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A. Focus on values that should guide decision making
B. Provide the same code of conduct to all departments regardless of its length.
C. Refrain from changing the code of conduct regularly
D. Fewer employees will read the code if it is short
ANSWER: A
91. The approach to formal corporate ethics initiatives is proactive and inspirational.
A. Rules
B. Compliance
C. Principles
D. Values
ANSWER: D
92. The approach to formal corporate ethics initiatives focuses on meeting required behavior
norms or obeying the letter of the law
A. Rules
B. Compliance
C. Principles
D. Values
ANSWER: B
93. Under the U. S. Sentencing Guidelines, the same crime can be subject to a wide range of penalties. In
determining the penalty, the following will be considered
A. Prior violations
B. Whether management reports itself
C. Whether management cooperates with authorities
D. All of the above
ANSWER: D
94. is a term frequently used to describe ethics initiatives that begin at the top of the
organization and work their way down, level by level.
A. Surveying
B. Globalizing
C. Auditing
D. Cascading
ANSWER: D
96. Under the 2004 sentencing guidelines, the are expected to oversee the compliance and
ethics program while is/are charged with ensuring its effectiveness within the company.
A. Board of directors top management
B. Board of directors the CEO
C. The CEO general managers
D. The company ethics officer top management
ANSWER: A
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97. Employee relations, philanthropy, pricing, resource conservation, product quality and safety, and doing
business in countries that violate human rights are some obvious examples of .
A. social responsibility ethics that managers must decide on a daily basis
B. social responsibility issues that employees must confront while at work
C. areas of social responsibility that influence managers, not employees
D. decisions that managers face that have a social responsibility dimension
ANSWER: D
98. The classical view of social responsibility holds that management only social responsibility is to
.
A. maximize organizational profits for stockholders
B. maximize adherence to the laws for stockholders
C. maximize organizational profits for stakeholders
D. minimize adherence to the laws for stockholders
ANSWER: A
99. The most outspoken advocate of the classical view of social responsibility is economist and Nobel
laureate, .
A. Carnegie Milton
B. Charles Darwin
C. Milton Freeman
D. Milton Friedman
ANSWER: D
100. A leading proponent of the classical view argues that anytime managers decide on their own to spend
their organization resources for the social good, they are .
A. contributing social benefits in the name of goodwill
B. following governmental regulations
C. helping make society a better place for everyone to live
D. adding to the costs of doing business
ANSWER: D
101. Which of the following is associated with the classical view of social responsibility?
A. economist Robert Reich B.
concern for social welfare C.
stockholder financial return D.
voluntary activities
ANSWER: C
102. How many stages are in the model of an organization social responsibility progression?
A. 3
B. 4
C. 5
D. 6
ANSWER: B
103. According to the model of the expansion of an organization social responsibility, Stage 2 adds an
interest in .
A. stockholders
B. human resource concerns
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C. safe products
D. fair prices
ANSWER: B
104. According to the model of the expansion of an organization social responsibility, Stage 3 is noted by an
added interest in .
A. stockholders
B. human resource concerns
C. owners
D. customers/suppliers
ANSWER: D
105. The belief that businesses should be responsible because such actions are right for their own sake is
known as which argument for social responsibility?
A. public expectation
B. ethical obligation
C. public image
D. discouragement of further government regulation
ANSWER: B
106. The belief that businesses that help solve difficult social problems create a desirable community and
attract and keep skilled employees is known as which argument for social responsibility?
A. ethical obligation
B. public image
C. better environment
D. possession of resources
ANSWER: C
107. Which argument for social responsibility puts forth the belief that by becoming socially responsible,
businesses can expect to have less government regulation?
A. discouragement of further government regulation
B. stockholder interests
C. public expectations
D. public image
ANSWER: A
108. Which argument for social responsibility puts forth the belief that an imbalance between the large
amount of power held by firms and their responsibility is harmful to the public good?
A. public expectation
B. ethical obligation
C. public image
D. balance of responsibility and power
ANSWER: D
109. The belief that businesses have the financial, technical, and managerial resources to support needed
public and charitable projects is known as which argument?
A. public expectations .
B. possession of resources
C. public image
D. ethical obligations
ANSWER: B
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110. The belief that the costs of social activity are passed on as higher prices to consumers is known as
which argument against a firm being socially responsible?
A. violation of profit maximization
B. dilution of purpose
C. costs
D. lack of skills
ANSWER: C
111. The belief that a firm pursuit of social goals would give them too much power is known as what
argument in opposition to a firm being socially responsible?
A. costs
B. lack of skills
C. lack of broad public support
D. too much power
ANSWER: D
112. The belief that business leaders should not direct social policy because there is no direct line of social
accountability to the public is known as what argument against a firm being socially responsible?
A. dilution of purpose
B. costs
C. too much power
D. lack of accountability
ANSWER: D
116. is defined as a business firm obligation, beyond that required by law and economics,
to pursue long-term goals that are good for society
A. Social obligation
B. Social responsibility
C. Social screening
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D. Values-based management
ANSWER: B
117. When a firm advertises that it only uses recycled paper products, it is .
A. meeting its social obligation
B. being socially responsive
C. meeting social responsibilities
D. paying attention to the bottom line
ANSWER: B
119. There is to say that a company socially responsible actions significantly hurt its long-term
economic performance.
A. not any evidence
B. little evidence
C. a lot of evidence
D. mounting evidence
ANSWER: B
121. Reasoning at the level of moral development indicates that moral values reside in
maintaining the conventional order and the expectations of others.
A. preconventional
B. conventional
C. principled
D. arrival
ANSWER: B
123. is a personality attribute that measures the degree to which people believe they
control their own fate.
A. Ego strength
B. Social responsibility
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C. Locus of control
D. Social obligation
ANSWER: C
124. Which of the following organizational structural characteristics would most likely result in managerial
ethical behavior?
A. few job descriptions
B. formal rules
C. mixed messages from authority figures
D. performance appraisal systems focused on outcomes
ANSWER: B
125. Which of the following is true concerning the impact of organizational culture on ethical behavior?
A. Low conflict tolerance leads to ethical behavior
B. A strong culture will support high ethical standards
C. Conflict tolerance is related to unethical behavior
D. A culture that is high in control tends to encourage unethical behavior
ANSWER: B
127. Global organizations must their ethical guidelines so that employees know what is
expected of them while working in a foreign location
A. clarify
B. provide
C. establish
D. broaden
ANSWER: A
128. is a document that outlines principles for doing business globally in the areas of
human rights, labor, the environment, and anticorruption.
A. A code of ethics
B. The Global Compact
C. The Foreign Corrupt Practices Act
D. Global Ethics
ANSWER: B
129. Freedom of association and the effective recognition of the right to collective bargaining are principles
for doing business globally in the area of .
A. anticorruption
B. human rights
C. labor
D. the environment
ANSWER: C
130. The Global Compact principle that businesses should work against corruption in all its forms, including
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extortion and bribery, is a principle for doing business globally in the area of .
A. anticorruption
B. human rights
C. labor
D. the environment
ANSWER: D
131. Which of the following is not a way for management to reduce unethical behavior?
A. select individuals with high ethical standards
B. establish codes of conduct
C. provide ethics training
D. monitor employee telephone calls
ANSWER: D
132. A is a formal statement of an organization primary values and the ethical rules it
expects its employees to follow
A. mission statement
B. statement of purpose
C. code of ethics
D. vision statement
ANSWER: C
136. Why should managers communicate to employees what they believe about ethics and values?
A. to provide ethical leadership
B. to be good whistleblowers
C. to offer social impact management
D. to provide formal mechanisms to protect employees who face ethical dilemmas
ANSWER: A
137. Why should managers assure whistleblowers that they will face no personal or career risks?
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A. Using the rewards system is often not enough
B. Many may be reluctant to raise ethical concerns
C. some may not wish to push their values on to other employees.
D. Most do not want to lead by example
ANSWER: B
139. Social impact management is an approach to managing in which managers examine the social impacts
of their .
A. decisions and actions
B. ethics and values
C. profits and earnings
D. social responsibility
ANSWER: A
140. Which of the following is not a reason why it makes sense for your university to continue to be
socially responsive?
A. positive consumer image
B. lower cost
C. more dedicated workforce
D. more motivated workforce
ANSWER: B
141. Under what approach do organizations exhibit little environmental sensitivity, obey rules and
regulations willingly without legal challenge, and even try to use these rules to their own advantage?
A. stakeholder approach
B. market approach
C. legal approach
D. activist approach
ANSWER: C
142. What approach deals with an organization responding to the environment because of the preferences
of their customers?
A. stakeholder approach
B. market approach
C. legal approach
D. activist approach
ANSWER: B
143. Under what approach does the organization work to meet the environmental demands of multiple
groups of people including employees, suppliers, or the community?
A. stakeholder approach
B. market approach
C. legal approach
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D. activist approach
ANSWER: A
144. Under what approach does the organization look for ways to respect and preserve the earth and its
natural resources?
A. stakeholder approach
B. market approach
C. legal approach
D. activist approach
ANSWER: A
145. At what level does ethical reasoning indicate that moral values reside in maintaining expected
standards and living up to the expectations of others?
A. principled level
B. preconventional level
C. conventional level
D. value level
ANSWER: C
146. At what level do individuals make a clear effort to define moral principles apart from authority of the
groups to which they belong or society in general?
A. principled level
B. preconventional level
C. conventional level
D. value level
ANSWER: A
147. Taken individually, specific instances of ethics training to reduce or eliminate unethical behaviors in an
organization will .
A. definitely have some impact
B. probably not have much impact
C. significantly improve an organization ethical climate
D. work to completely eliminate the problems
ANSWER: B
148. How might managers have identified the ethically questionable applicants even before they became
part of the workforce?
A. by giving favored treatment to friends who apply
B. by putting pressure on employees to complete more work in less time
C. through communication
D. through interviews, tests, and background checks
ANSWER: D
149. The company brings in help from outside to evaluate the situation. The routine evaluations that are
performed regularly are called .
A. ethical training sessions
B. independent social audits
C. formal protective mechanisms
D. informal behavior modification
ANSWER: B
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150. An alternative for the organization to provide formal means that protect employees who face ethical
dilemmas so that they can do what is right without fear of reprimand would be .
A. ethical training sessions .
B. informal behavior modification
C. formal protective mechanisms
D. independent social audits
ANSWER: C
Staff Name
Prema.P .
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