Perseus C. Mendoza: Shangri-La Hotel Abu Dhabi
Perseus C. Mendoza: Shangri-La Hotel Abu Dhabi
Perseus C. Mendoza: Shangri-La Hotel Abu Dhabi
MENDOZA
Mobile No: 0939 723 8767
Email address: pcmendoza_1@yahoo.com.ph
WORKING EXPERIENCE:
A. Company Pedritos
Lucao District, Dagupan City,
Philippines
Designation: Banquet Manager
Reports to: General Manager
Duration: November 8, 2018 - Present
Job Purpose:
1 To provide exceptional customer service at all times in any location, ensure food served
to customers is at the correct temperature and is presented in an appetizing and
professional way.
2 To supervise the commis waiters and waitress in his location and ensure they carry out
their duties to the best of their ability.
Major Activities:
Meets and greets customers when they enter the restaurant in a friendly and courteous
manner.
Ensures all customer needs are meet and actively looks for ways to exceed customer
expectations.
Ensures the constant supply of clean crockery and cutleries.
Ensures service area is kept clean and tidy and spills are cleaned immediately.
Report any breakdown of equipment to supervisor immediately.
Ensures tables and chairs are kept clean and tidy.
Supervises his staff to ensure they provide excellent customer service.
Handles complaints appropriately and refers to his supervisor as necessary.
Attends and participates in training session as required.
Any other duties as assigned by his/her supervisor.
Job Description:
Reports directly to the Room Manager or Assistant in Charge.
Works together with all personnel to keep the room attractive at all times.
Dusting and General Tidiness of the room.
Sees to it that tables are properly set.
Checks bus stations for stock neatness and cleanliness, which include the placemats,
napkins, silverwares, cups, saucers glasses, creamers, pitchers, butter, condiments, ice,
water and etc.
Familiarity with the menu and ability to answer all questions about how the food was
prepared, served and portion size.
Job Description:
Reports directly to the Room Service Manager or Assistant in Charge.
Keeps in mind that the key to proper room service is forethought, accuracy and to do
things properly from the beginning.
Receives and delivers orders of guests.
Making sure that all plates are garnished properly in a neat and attractive manner to be
certain that the table or tray is complete before leaving the room service area.
PERSONAL DATA
Date of Birth : January 23, 1978
Height : 5'9 inches
Weight : 65 kg.
Civil Status : Married
Citizenship : Filipino
CHARACTER REFERENCES
Larry Cortez
F & B Manager
Le Chef, The Manor Hotel
Camp John Hay, Baguio City, Philippines
Franco Francisco
Room Service Supervisor
Le Chef, The Manor Hotel
Camp John Hay, Baguio City, Philippines
__________________________
Perseus M. Mendoza