INTERGLOBE AVIATION LTD FLT.

OMB

OPERATIONS MANUAL PART B ISSUE IV, Rev 03

NORMAL, ABNORMAL AND EMERGENCY

CHAPTER 02
PROCEDURE – A320/321

Uncontrolled copy when printed from company portal/6edocs

2.4 MARSHALLING SIGNALS

2.4.1 From a Signalman to an Airplane

These signals are designed for use by the signalman, with his hands illuminated
as necessary to facilitate observation by the Pilot, and facing the airplane in a
position forward of the left wing tip within view of the pilot.

The meaning of the relevant signals remains the same if bats, illuminated wands
or torch lights are held.

The airplane engines are numbered for the signalman facing the airplane, from
right to left (i.e. No.1 engine being the port outer engine).

Prior to using the following signals, the signalman shall ascertain that the area
within which an airplane is to be guided is clear of objects which the airplane,
might otherwise strike.
NOTE: The design of many airplanes is such that the path of the wing tips, engines and
other extremities cannot always be monitored visually from the flight deck while the airplane
is being manoeuvred on the ground.

Wing Walker/Guide

Raise right hand above head level with wand

pointing up, move left hand wand pointing down
toward the body.

Note: This signal provides an indication by a person

positioned at the aircraft wingtip, to the pilot/
marshaller/ push-back operator, that the aircraft
movement on/off a parking position would be
unobstructed.

B-2-94 Dated: 21-Sep-21

 INTERGLOBE AVIATION LTD FLT.OMB

OPERATIONS MANUAL PART B ISSUE IV, Rev 03

NORMAL, ABNORMAL AND EMERGENCY

CHAPTER 02
PROCEDURE – A320/321

Uncontrolled copy when printed from company portal/6edocs

Identify Gate

Raise fully extended arms straight above the

head with wands up.

Proceed to next signalman or as directed

by tower/ground control

Point both arms upward, move and extend

arms outward to side of body and point with
wands to direction of next signalman or taxi
area.

Straight Ahead

Bend extended arms at elbows and move

wands up and down from chest height to
head.

B-2-95 Dated: 21-Sep-21

 INTERGLOBE AVIATION LTD FLT.OMB

OPERATIONS MANUAL PART B ISSUE IV, Rev 03

NORMAL, ABNORMAL AND EMERGENCY

CHAPTER 02
PROCEDURE – A320/321

Uncontrolled copy when printed from company portal/6edocs

Turn left (from the pilots point of view)

With right arm and wand extended at a 90°

angle to the body, left hand makes the
come ahead signal. The rate of signal
motion indicates to the pilot the rate of
aircraft turn.

Turn right (from the pilots point of view)

With left arm and wand extended at a 90°

angle to the body, right hand makes the
come ahead signal. The rate of signal
motion indicates to the pilot the rate of
aircraft turn.

Normal stop

Fully extend arms and wands at a 90° angle

to the sides and slowly move to above the
head until wands cross.

B-2-96 Dated: 21-Sep-21

 INTERGLOBE AVIATION LTD FLT.OMB

OPERATIONS MANUAL PART B ISSUE IV, Rev 03

NORMAL, ABNORMAL AND EMERGENCY

CHAPTER 02
PROCEDURE – A320/321

Uncontrolled copy when printed from company portal/6edocs

Emergency stop

Abruptly extend arms and wands to top of

head, crossing wands.

Set brakes

Raise hand just above shoulder height

with open palm. Ensuring eye contact with
the flight crew, close hand into a fist. Do
not move until receipt of thumbs up
acknowledgment from the flight crew.

Release brakes

Raise hand just above shoulder height

with hand closed in a fist. Ensuring eye
contact with the flight crew, open palm. Do
not move until receipt of thumbs up
acknowledgment from the flight crew.

Chocks inserted

With arms and wands fully extended above

head, move wands inward in a “jabbing”
motion until the wands touch. Ensure an
acknowledgment is received from the flight
crew.

B-2-97 Dated: 21-Sep-21

 INTERGLOBE AVIATION LTD FLT.OMB

OPERATIONS MANUAL PART B ISSUE IV, Rev 03

NORMAL, ABNORMAL AND EMERGENCY

CHAPTER 02
PROCEDURE – A320/321

Uncontrolled copy when printed from company portal/6edocs

Chocks removed

With arms and wands fully extended

above head, move wands outward in a
“jabbing” motion. Do not remove chocks
until authorized by the flight crew.

Start engine(s)

Raise right arm to head level with wand

pointing up and start a circular motion with
hand, at the same time with the left arm
raised above head level point to engine to
be started.

Cut engines

Extend arm with wand forward of body at

shoulder level, move hand and wand to top
of left shoulder and draw wand to top of
right shoulder in a slicing motion across
throat.

Slow down Move

Extended arms downwards in a “patting

gesture”, moving wands up and down from
waist to knees.

B-2-98 Dated: 21-Sep-21

 INTERGLOBE AVIATION LTD FLT.OMB

OPERATIONS MANUAL PART B ISSUE IV, Rev 03

NORMAL, ABNORMAL AND EMERGENCY

CHAPTER 02
PROCEDURE – A320/321

Uncontrolled copy when printed from company portal/6edocs

Slow down engine(s) on indicated side.

With arms down and wands toward ground,

wave either right or left wand up and down
indicating engine(s) on left or right side
respectively should be slowed down.

Move back with the arms in front of the

body at waist height

Rotate the arms in a forward motion. To

stop the rearward movement.

Turns while backing - For tail to

starboard

Point left arm with wand down and bring

right arm from overhead vertical position to
horizontal forward position, repeating right-
arm movement.

Turns while backing - For tail to port

Point right arm with wand down and bring

left arm from overhead vertical position to
horizontal forward position, repeating left-
arm movement.

B-2-99 Dated: 21-Sep-21

 INTERGLOBE AVIATION LTD FLT.OMB

OPERATIONS MANUAL PART B ISSUE IV, Rev 03

NORMAL, ABNORMAL AND EMERGENCY

CHAPTER 02
PROCEDURE – A320/321

Uncontrolled copy when printed from company portal/6edocs

Affirmative/ all clear

Raise right arm to head level with wand

pointing up or display hand with thumbs
up, left arm remains at side by knee.
Note: This signal is also used as a
technical/ servicing communication
signal.

Hold position/ stand-by

Fully extend arms and wands downwards

at a 45° angle to the sides. Hold the
position until the aircraft is clear for the
next maneuver.

Dispatch aircraft

Perform a standard salute with right hand

and/or wand to dispatch the aircraft.
Maintain eye contact with the flight crew
until the aircraft has begun to taxi.

Do not touch controls

(Technical/ servicing communication

signal)

Extend right arm fully above the head and

close fist or hold and in the horizontal
position; left arm remains at side by knee.

B-2-100 Dated: 21-Sep-21

 INTERGLOBE AVIATION LTD FLT.OMB

OPERATIONS MANUAL PART B ISSUE IV, Rev 03

NORMAL, ABNORMAL AND EMERGENCY

CHAPTER 02
PROCEDURE – A320/321

Uncontrolled copy when printed from company portal/6edocs

Connect ground power

(Technical/ servicing communication

signal)

Hold arms fully extended above head, open

left hand horizontally and move finger tips of
right hand into and touch the open palm of
left hand (forming a “T”). At night,
illuminated wands can also be used to form
the “T” above the head.

Disconnect power

(Technical/ servicing communication

signal)

Hold arms fully extended above head with

finger tips of right hand touching the open
horizontal palm of the left hand (forming a
“T”), then move right hand away from the
left. Do not disconnect power until
authorized by the flight crew. At night,
illuminated wands can also be used to open
the “T” above the head.

Negative

(Technical/ servicing communication

signal)

Hold right arm straight out at 90° from

shoulder and point wand down to ground or
display hand with thumbs down, left hand
remains at side by knee.

B-2-101 Dated: 21-Sep-21

 INTERGLOBE AVIATION LTD FLT.OMB

OPERATIONS MANUAL PART B ISSUE IV, Rev 03

NORMAL, ABNORMAL AND EMERGENCY

CHAPTER 02
PROCEDURE – A320/321

Uncontrolled copy when printed from company portal/6edocs

Establish communication via interphone
(Technical/ servicing communication
signal)

Extend both arms at 90° from body and

move hands to cup both ears.

Open/close stairs

(Technical/ servicing communication

signal)

With right arm at side and left arm raised

above head at a 45° angle, move right arm
in sweeping motion towards top of left
shoulder.

Note: This signal is intended mainly for

aircraft with the set of integral stairs at the
front.

Recommend Evacuation

Evacuation recommended based on aircraft

rescue and firefighting and Incident PIC’s
assessment of external situation. Arm extended
from body, and held horizontal with hand
upraised at eye level. Execute beckoning arm
motion angled backward. Non-beckoning arm
held against body.

Night – same with wands

B-2-102 Dated: 21-Sep-21

 INTERGLOBE AVIATION LTD FLT.OMB

OPERATIONS MANUAL PART B ISSUE IV, Rev 03

NORMAL, ABNORMAL AND EMERGENCY

CHAPTER 02
PROCEDURE – A320/321

Uncontrolled copy when printed from company portal/6edocs

Recommended Stop

Recommended evacuation in progress be

halted. Stop Aircraft movement or other activity
in progress.

Emergency Contained-

No outside evidence of dangerous conditions or

‘all clear’. Arms extended outward and down at
45-degree angle. Arms moved inwards below
waistline simultaneously until wrist crossed,
extended outward to starting position (Umpire’s
‘Safe’ signal. Night with wands.

Fire:

Move right hand in ‘fanning’ motion from

shoulder to knee, while at the same time
pointing with left hand to area of fire.

Night with wands.

2.4.2 From the pilot of an airplane to signalman

a) Brakes

i) Brakes engaged: raise arm and hand, with fingers extended,

horizontally in front of face, then clench fist.

ii) Brakes released: raise arm, with fist clenched, horizontally in front of
face, and then extend fingers.

b) Chocks

i) Insert chocks: arms extended, palms outwards, move hands inwards

to cross in front of face.

B-2-103 Dated: 21-Sep-21

 INTERGLOBE AVIATION LTD FLT.OMB

OPERATIONS MANUAL PART B ISSUE IV, Rev 03

NORMAL, ABNORMAL AND EMERGENCY

CHAPTER 02
PROCEDURE – A320/321

Uncontrolled copy when printed from company portal/6edocs

ii) Remove chocks: hands crossed in front of face, palms out wards,
move arms outwards

c) Ready to Start Engine (s)

Raise the appropriate number of fingers on one hand indicating the number
of the engine to be started.
Notes:

i) These signals are designed for use by a Pilot in his cockpit with hands
plainly visible to the signalman, and illuminated as necessary to facilitate
observation by the signalman.

ii) The airplane engines are numbered in relation to the signal man facing the
airplane, from his right to his left (i.e. No. 1 engine being the port outer
engine).

2.4.3 Distress and Urgency Signals

The signals shall be given and interpreted by an aircraft in distress in accordance

with Appendix 1 of CAR Section 9, Series C, Part 1 and Aircraft Rules 1937.

B-2-104 Dated: 21-Sep-21

 INTERGLOBE AVIATION LTD FLT.OMB

OPERATIONS MANUAL PART B ISSUE IV, Rev 03

NORMAL, ABNORMAL AND EMERGENCY

CHAPTER 02
PROCEDURE – A320/321

Uncontrolled copy when printed from company portal/6edocs

Appendix 1

Cockpit Cabin crew communication (likely normal and abnormal situations)

SITUATION / SCENARIO COMMAND FROM THE FLIGHT DECK

Normal/ routine situations. Cabin Crew to your seats

When all paperwork completed and ground

personnel have deplaned Cabin Crew CLOSE all doors

When the aerobridge/ ramp or step ladder has been

moved away to a safe distance Cabin Crew ARM all Slides (A320/ A321)

Before take-off, cabin secure

Cabin Crew to your seats for take-off,
(confirm cabin clearance – if clearance
not already received).
Top of descent
Cabin Crew to prepare for arrival.
5 minutes before landing
Cabin Crew to your seats for landing
After turning into Bay
Passengers please remain seated.
Cabin Crew DISARM ALL SLIDES (A320/
321)

In turbulence when cabin Crew are required to be Cabin Crew, return to your seats, seat
seated. Cabin Crew return to your seats, seat belts belts required
required.

Emergency situations Attention! Crew at Stations!

Decompression scenario Emergency Descent

At 10000 ft Safe to remove oxygen mask.

Post Decompression scenario After cabin inspection Lead to cockpit.

Emergency/Crew Incapacitation Situation when the Lead to cockpit

Lead or the nearest Cabin Crew is required in the
flight deck.

Press ―EMER call PB

If time is short, for NITES Briefing on intercom

Lithium Battery Fire in the Flight Deck Safety unit to Safety unit to cockpit

B-2-105 Dated: 21-Sep-21

 INTERGLOBE AVIATION LTD FLT.OMB

OPERATIONS MANUAL PART B ISSUE IV, Rev 03

NORMAL, ABNORMAL AND EMERGENCY

CHAPTER 02
PROCEDURE – A320/321

Uncontrolled copy when printed from company portal/6edocs

cockpit

Ditching/Forced/Other Emergency landing:

 Finish Preparation

 At 2000ft or 3 to 5 min before landing  Attention! Crew At Stations!

If landing/ contact expected to be uncontrolled:

 At 500ft or 1 min to contact Brace for Impact

Else If no ‘Brace' call required, then after controlled Attention! Crew At stations!
stop

Emergency Evacuation Passengers Evacuate, Evacuate, Evacuate

If Evacuation not required Passengers and Cabin Crew remain

seated.

B-2-106 Dated: 21-Sep-21