CHAPTER 1: 6.

Human resources:  Scheduling, Booking & Ticket

Processing 
Business Computer  Internal HR processes and payroll
 Educational purposes or Skill
systems are managed using software
Development 
 Computers have revolutionized the way and online services.
businesses operate in their respective Application Name  Use Cases
CHAPTER 2:
industries.
BUSINESS COMPUTER APPLICATIONS Microsoft Excel Employee or Salary
BUSINESS COMPUTER FUNCTIONS or Google Sheet  Sheet, Basic Calculation
 Computer applications relating to
1. Communications: business are standard software programs Microsoft Word For Document Creation
 Companies use computers for both found in the workplace. or Google Doc 
internal and external
communications via email, messenger  They are used in every aspect of
a company’s operations, including Microsoft For Presentation
systems, conferencing and word PowerPoint or Making
processing product creation, marketing, accounting
and administration. Numbers (Mac) 
2. Research: 
 Businesses can use computers to QuickBooks  Accounting
research industry trends, patents,
trademarks, potential clients and USES OF BUSINESS COMPUTER APPLICATIONS Wave  Invoicing
competitors via search engines and  Accounting (billing, invoicing,
proprietary databases. salary sheet making, income- Skype/Slack/Zoo Team Collaboration &
expense calculations) m  Online Meeting
3. Media Production:   Document creation (single
 Computers are now used to produce paper or a book or anything that Asana/Trello/Ba Project Management &
different types of media, including requires typing) seCamp/Evernot Meeting Notes taking
graphics, video and audio  Research & Marketing e 
productions. (Digital) & KPI Evaluation) 
 Designing & Prototyping  Dropbox or File & Document
 Proposals Creation, Workflow Google Drive  Storage
4. Data Tracking and Storage:
 Although paper files containing hard Distribution (and follow-up) &
Business Plan Making PayPal, Square, Payments & Invoicing
copy documents are still in use, Stripe 
organizations also store and manage  Team communication &
their data using software and the collaboration (leads to efficient
Rescue Time  Time Tracking
cloud. time management and 
productivity) and serving Salesforce/Zoho/ Customer Relationship
5. Product Development: customers  Bitrix24 Management
 Developers use computers to create  Storage (of all the data at every
possible form and access to data no IMPORTANCE OF BUSINESS COMPUTER
new products and services. APPLICATIONS
matter where  the executives are
living)  1. Self- sufficiency 
  With application of computers,  Computer software applications can  1986- 1990, New Age of Information:
business entities have made staff help  researchers develop and Many businesses began to realize
and companies more self-sufficient. produce new products  and computers could increase productivity
 It is because the computers allow services  and eliminate tedious manual tasks
them to perform tasks that 5. Sales instead of looking at the personal
previously had to be outsourced.  It can be helpful in generate computer as  "burden" in the workplace. 
 For example, a company can now higher sales and profits for
use office software to prepare businesses using a company  1990- 1998, Windows Operating
materials for training of their website.  System: Windows Operating Systems
employees.  Many businesses now took to featured plug and play  technology, work
2. Cost- effective  online media and operate group management technology (to  share
 Because with application of around the clock. files between users working on the same
computers, people can perform work  This gives customers project)  with the ability to operate on 32
faster and more efficiently. an opportunity from around to 64 bit technology.
 It is possible for a company to hire the world to shop for their
fewer staff and save expenses. products and services.  1998- to present, Internet Technology 
 In addition, with networked Businesses included the use of the
HISTORY OF BUSINESS COMPUTER
and relatively inexpensive computers, Internet into their strategic plan in
companies can store data more easily,  Computers have been used in the areas of customer support, e
saving on the cost of outside file workforce since the 1930s. The United commerce and Internet marketing.
storage. States Government used computers to Fear was that the Internet would
3. Speed  conduct census counts and eliminate jobs from the workforce,
 It helps accelerate other business create strategies for defense systems.   but it accomplished the opposite. 
operations.  In 1975, the microcomputer was
 The speed can be introduced to introduced into the small business
receiving consumer feedback, sector. These machines, called
ordering of raw materials, and PCs (personal computers). During this
inspection of products. era, microcomputers  where the first
 As a result, speed is made quicker  to use standard workbooks and
through the use of computers and business  software such as word
other  applications processing and database 
management 
 1980- 1986, Personal Computer
Technology Personal computer was
classified as an "intelligent  terminal"
4. Cheaper research and with a hard drive, memory and storage
development capacity  with the ability to use other
 Researchers now can carry out applications instead of being  restricted
research using the Internet. to one application. 
CHAPTER 3: Data that was otherwise Importance of Management Information
EVOLUTION OF BUSINESS APPLICATIONS locked in monolithic systems System and Website Creation
was liberated to a great
extent and along with  Management information system is a
1. 1950s to 1980s: Main Frame Era 
emerging web technologies, system, which is designed to provide
The very first business
gave rise to rich internet information to various organizational
applications were based on the
applications. levels, to assist them in decision
terminal server architecture
  making. 
during the heydays of mainframes
4. 2010s: Mobile Era   This is certainly not a new system.
and microcomputers.
The advent of social, mobile and Many firms have customer information
At that time, all application logic
cloud, along with consumerization of system, accounting information
and data resided on the server.
IT, is placing greater demands on system; marketing information
There was no clear separation of
business applications. System. 
logic and data on the server side.
Proliferation of smart mobile devices  Management information system is a
The user had a terminal with low
and Internet of Things. system of people, equipment,
computing power.
Organizations are using modern procedures, documents and
The user interface was limited to
platforms to create business communications, that collects,
character display terminals and
applications that are available on any validates, operates, transformers,
input was limited to a keyboard
device, anywhere, any time. stores, retrieves, and presents data for
2. 1980s to 1990s: Client-Server Era  use in planning, budgeting, accounting,
ELEMENTS OF BUSINESS APPLICATION controlling and other management
As microcomputers decreased in
price and increased in power from process. 
the 1980s to the late 1990s, many 1. User Interface: The means by  Making an effective
organizations transitioned which the user interacts with the decision
computation from centralized application.  management information
servers, to fat clients. 2. Business Logic: The set of rules system makes it possible
For the first time, business that represent the business for all decision-makers. 
applications had a rich user process and govern the  MIS systems can be used inside and
interface that was installed on functioning of the application.  outside the organization and
these microcomputers (desktops). 3. Data: Information on which the employees inside the organization are
Also, there was a very limited business logic is based. It is able to easily access the required
separation among the elements on generally presented to or input by information in their everyday
the server side.  the user. operations. 
 SMS and Email in the organization
3. 2000s: Web Era  make it possible to communicate
During the 2000s, web with customers from the MIS
applications matured enough systems. 
to rival application software  Record Management, all the
developed for a business transactions of an organization
specific microarchitecture. CHAPTER 4: are recorded by management
 information systems and provide a outside sources like economy
reference point for all transactions.  TYPES OF INFORMATION SYSTEM forces, rivalry, etc.
 Example is Sofvie:
ELEMENT OF MANAGEMENT INFORMATION 1. Transaction Processing Systems Collaborative
SYSTEM (TPS): Intelligence 
 Management  TPS is used to document the platform that gives
 Information day by day transactions of a every level of the  
 System business.  Organization a voice in safety and
 Point of Sale (POS) system is a risk management. It enhances
FEATURES OF MANAGEMENT INFORMATION good example of a Transaction communication and redefines
SYSTEM Processing System. A hazard and risk management in
 People — people who use the POS system can be utilized to the workplace by intelligently
information system  data — the data that record everyday earnings.  analyzing data gathered from the
the information system records  Examples of transaction front-line.
 Business Procedures — procedures put processing systems include
in place on  how to record, store and payroll, order processing, MANAGEMENT INFORMATION SYSTEM
analyze data  reservations, employee records, (Advantages and disadvantages)
 Hardware — these include servers, accounts payable and accounts ADVANTAGES
workstations, networking equipment, receivable. These systems collect 1. Helps to achieve a higher level of
printers, etc.  and store data about transactions, efficiency:
 Software — these are programs that which are activities that change  The managers who manage their
handle data.  Programs such as stored data. team or the whole organization
spreadsheet programs, 2. Management Information Systems they usually have to
database software, etc. are included.  (MIS): identify organizations’ strengths
 Management Information Systems and weaknesses.
LEVEL OF INFORMATION SYSTEM have been utilized to direct 2. Improves the quality of decisions:
1. Decision Structure managers to make semi-  Managers could make more
 Strategic Management structured decisions. MIS rational decisions based on raw
- unstructured system uses the output of the and reliable information based on
 Tactical Management programs as input. Example is the data they have.
 semi-structured Microsoft Dynamics.  3. Promotes better communications
 Operational Management 3. Decision Support System: (DSS)  between  departments in an
 structured  Decision support systems are organization: 
2. Information System traditionally utilized by leading  When everyone in the company
 Strategic Management managers to make semi- shares the same  information, then
- Decision support system structured selections. the scope is they have better 
 Tactical Management  Decision Support System communication between them due
 Management information system techniques additionally secure to which they  can identify
 Operational Management info input signals from problem areas and they can sort it
 Transaction processing system out.
4. Improves employee productivity: through a variety of folder created during the
 Employees save their productivity time indicators, encompassing visuals, text, program installation. 
as they  don’t have to gather the data and interactions.  That means every
asked by management element of your site needs to work
towards a defined goal.  RIBBON MENU SYSTEM
5. Strengthens a company’s  The ribbon menus differ from the previous
competitive advantage: Web Design Process  style menus in that the number of possible
 By removing all weaknesses and non- selections is far smaller, and the menus are
performing  areas boosts the company’s ▰ Goal identification: 
not dropdown menus. Rather, the menus
competitiveness over  its rivals.  ▰ Scope definition:  are selectable menus that do not disappear
6. Reveals more data about customers: once you move your mouse to another part
 The more the data about the ▰ Sitemap and wireframe creation: 
of the screen
requirements about the customers, ▰ Content creation:   The “File” menu is the only remaining
management is better able dropdown menu among the primary
to improve customer service and can ▰ Visual elements:  menus.
think more effective marketing and ▰ Testing:   The menu tabs will allow you to navigate
promotional campaigns. Microsoft Word features, and perform
DISADVANTAGES ▰ Launch:  various functions.
CHAPTER 5:
1. Highly sensitive data or 1. File Menu
REVIEW THE SLIDES
information requires constant  This menu will give you access to
monitoring.  general options related to the Word
2. Budgeting of MIS extremely file itself. 
difficult. CHAPTER 6: 2. Home
3. Quality of outputs governed by the MS OFFICE  The “Home” menu contains general
quality of inputs.  options such as font sizes,
4. Lack of flexibility to update it.   Microsoft Word 2010 is a word alignment, and copy/paste. 
5. Effectiveness decreases if there processor created by Microsoft, and is  The font size and style controls are
are any frequent changes in top included in the Microsoft Office 2010 located within this ribbon, as shown
management. software suite.  below. You may adjust these settings
 You may start Microsoft Word by by using the relevant
locating the Microsoft Office shortcut dropdown menus. 
folder, and selecting the  Microsoft Word 3. Insert
shortcut.   This menu allows you to insert a
 ▰ Note: The location of this variety of non-text objects into your
WEB DESIGN PROCESS
shortcut will vary depending document. You can use it to add tables,
 Well-designed websites offer much upon your chosen configuration pictures, links, headers and footers, 
more than just aesthetics. They attract and installation settings. among other things. 
visitors and help people understand However, it will most commonly 4. Page Layout
the product, company, and branding be located in a “Microsoft Office”
  The “Page Layout” menu is where 1. Creating a New Document   To save a document for the first
you will do the majority of your  Alternatively, a new document may be time, select the “File” dropdown
document formatting. You can  use it created by selecting the “File” menu, and select “Save as”
to set margins, page orientation, dropdown menu located at the top of 5. Saving a Document 
size, the number of text columns, the main Word window, and selecting  To simply save a document
borders, indentation and  spacing.  “New”. You must then select the type without renaming
5. References of new document you would like to or relocating it, locate and
 Allows you to easily cite and reference create.  select the “File” menu.
sources that you may use  Alternatively, the keyboard shortcut  Select the “Save” option. 
while creating a document.  CTRL + “N” may be used.  Alternatively, the
6. Mailings 2. Opening an Existing Document  keyboard shortcut
 The “Mailings” ribbon menu contains a  To open an existing document, CTRL + S may be
number of features related to first locate and select the “File” used.  
documents that will be created for the menu and select “Open”. 6. Working With Text
purpose of being sent in the mail.  Alternatively, the keyboard  In addition to simply
 You can use these tools to print shortcut CTRL + “O” may be used. typing words into a
envelopes and labels, as well as 3. Opening Multiple Documents  document, you
personalizing individual letters in a  First, locate and select the “File” can highlight, select,
large mailing to the  specific recipient menu and select “Open” copy, cut, and paste
using address and contact  In the dialog box that items using either
information.  appears, browse to the standard Windows
location of your files. shortcut methods, or
7. Review  The keyboard shortcut buttons in Word.
 The “Review” menu allows you to CTRL + “O” may be used  To cut the selected content,
review your document for spelling and to access the “Open” locate and select the “cut”
grammatical errors, insert comments, dialog box.  button in the “Clipboard”
track (and accept) changes  made to  To select multiple files, hold the portion of the “Home” ribbon
your document during reviewing, and  “CTRL” key and click on each of menu. This will remove the
compare or combine two documents.  the files you want to open. selected content from its
8. View  Alternatively, you can hold current location and allow you
 The “View” menu allows you to the “Shift” key and then use to use it elsewhere. (keyboard 
change how the document is the arrow keys to select shortcut: “CTRL” + “X”) 
viewed within Word.  multiple consecutive
 The “Zoom” and the “Document Views” documents in a row. 
sections of this document are where  Once you have selected the
you will spend the majority of the time desired documents, press the 7. FORMATTING
in this menu. “Open” button. 7.1. Formatting - Margins 
4. Saving a Document for the First Time  To set margins, locate and select
PRIMARY TASKS OF MICROSOFT WORD  the “Page Layout” menu.
 Select the “Margins” button. 
  A number of preset margin  In the dropdown menus that  Locate and press the
settings will drop down in a menu. appears, select the location  in “Picture” button in the
You can select one of those, or which you want to place your “Illustrations”
select “Custom Margins” at the page numbers. section. 
bottom of this menu to specify 8. NON-TEXT ITEMS  In the Dialog box that
your own.  8.1. Non-Text Items - Bullets  appears, browse to
 A dialog box will appear. The basic  To use bulleted lists, find and select the photo you wish to
margin settings are located at the the “Home” menu.   insert and press the
top of this box.   Select the bullet button located the “Insert” button.
 Also note the “Orientation” portion “paragraph” section of this menu to 8.4. Non-Text Items - Hyperlinks 
of this menu start the list.   To insert a hyperlink into your
7.2. Formatting – Headers and Footers  To create the next bullet in the list, document, select the “Insert” menu. 
 Options for headers and footers will press “enter”  Locate and select the “Links” button. 
be located in the “Insert” ribbon 8.2. Non-Text Items – Tables  In the dropdown menu that appears,
menu in the “Header & Footer”  To insert spreadsheet-like select the “Hyperlink” button. 
section. tables, first select the “Insert”  You can either browse to a location using
 To add a header, or footer, press the menu.  the “Look  in:” section of this window, or
“Header”, or “footer” button.   Find and select the “Table” you can type an  address manually in the
 A dialog box will appear which will button located in the “Tables” “Address:” bar at the  bottom
allow you to specify the type of section of this menu.   The name of the link as it appears in
header that you would like to add.   In the menu that appears, use your document will be determined
 To just add a simple header, select the table graphic to select the by what is entered in the “Text to
the “Blank” header. size of the desired table by display” field located at the top of 
7.3. Formatting – Page Numbers clicking on the graphic in the the dialog box. 
 Page numbers appropriate location.   When you are done,
are a very  Once you place a table and are press the “Ok”
commonly used ready to format it, select the table button  located at
header element and right click on the icon in the bottom of the
 To add page the upper left corner of the table. screen 
numbers to your A contextual menu will appear. 
header or  The most notable
footer, first selections in this menu
create and select are “Table Properties”,
a header or “Insert”, and “Delete
footer.  Cells”. 
 After you have created a header 8.3. Non-Text Items – Images 9. Proofing Tools –
or footer, locate and select the  To insert an image Spellcheck
“Page Number” button located in into your document,  To check your document for spelling
the “header and footer” portion first select the “Insert” errors, use the spell and grammar check
of the “insert” ribbon menu.  menu.   feature. Select the “Review” menu.  
  Select the “Spelling & Grammar” button in  Workbooks  Computer program used to enter,
the “Proofing” section of the menu.  - Excel stores spreadsheets in files. store, analyze,  and present
 Alternatively, press F7 to initiate the  Name box quantitative data 
check. - Displays the cell reference of the active  Creates electronic versions of
 In the “Spelling and Grammar” check cell spreadsheets
dialog box, you can enter corrections  Select all button  Collection of text and numbers
manually in the top text field.  - Used to select all of the cells in the laid out in a grid
 Alternatively, you can select active worksheet  Displays values calculated from
from a list of “suggestions”  Formula bar data 
located in the lower half of - Displays the value or formula entered  Allows what-if analysis 
the dialog box. Make your in the active cell  Ability to change values in a spreadsheet
desired selection and press  Row headings and  assess the effect they have on
the “Change” button.  - The numbers along the left side of the calculated values
10. Print Options  worksheet window that identify the
MICROSOFT EXCEL WORKSHEET
  You will find the options related to different rows in the worksheet.
NAVIGATION
printing by selecting the  “File” menu, and  Sheet tab scrolling buttons
selecting the “Print” option - Scroll the list of sheet tabs in the Two (2) kinds of sheet
 When you are ready to print, press the worksheet
“Print” button  located in the upper  Sheet tab A. Worksheet
portion of the screen - Consists of sheets. A workbook is - Contains a grid of rows and columns
11. Closing Documents made up of individual sheet. into which users enters data.
 To close a document without exiting - Active sheet: sheet tab is white B. Chart Sheet
Word, find and select the “Close” - Inactive sheet: sheet tab is gray - Provides visual representation of
button in the “File” dropdown menu  Column Headings data
- The letters along the top of the  To navigate between
 o close the document and the Word worksheets 
worksheet window that identify the
program,  you can select the “X” in - Use sheet tabs 
different columns in the worksheet.
the upper right hand  corner of the
 Cell  To navigate within a
window, just like any other  worksheet 
- Intersection of a row and column
application in Windows. (keyboard - Use mouse, keyboard, GoTo dialog box,
- Where worksheet data is placed
shortcut:  “ALT” + “F4”) or type  cell reference in Name box
- Active cell: the cell currently select and
12. Closed Documents without saving (located upper left of  the main
it is outlines with a thick border
13. If you accidentally close the word screen) 
 Worksheets
document  without saving it or your - Keyboard shortcut is F5 or CTRL+G
- Displays the content of the
software has no “auto  saving” for GoTo
spreadsheet laid out in a grid of rows
options, just search “.asd” into your
and columns
file  explorer under your “My PC/This
PC” 
MICROSOFT EXCEL
CHAPTER 7:
MS Excel
 Column width  MICROSOFT EXCEL WORKING WITH
FORMULAS
 Expressed in terms of number of
characters or  pixels (8.43 characters - An expression that returns a value 
- Written using operators that combine
equals 64 pixels)
different  values, resulting in a single
 Note: Pixel size is based on screen displayed value
resolution
 Entering a formula
Row height 
 Click cell where you want formula
 Measured in points (1/72 of an inch) or results to appear
pixels  Type = and an expression that
 Default row height: 15 points or 20 calculates a value  using cell references
and arithmetic operators ○ Cell
pixels 
references allow you to change values
MICROSOFT EXCEL CELLS AND RANGES used  in the calculation without having
to modify the  formula itself 
 Range reference  Press Enter or Tab to complete the
- indicates location and size of a formula
MICROSOFT EXCEL COLUMNS AND ROWS cell range
Order of precedence
Adjacent (A1:G5) 
▰ To make data easier to read:   Set of predefined rules used to determine 
 Group of cell in a single
▰ Modify size of columns and rows in a rectangular block of sequence in which operators are applied
worksheet cells. in a calculation
Nonadjacent (A1:A5;F1:G5)  Viewing a formula 
▰ To modify size of columns or rows:   two or more distinct adjacent  Select cell and review expression
ranges. displayed in the  formula bar 
▰ Drag border to resize   Selecting a range   Each cell reference is color
- Work with all cells in the range as a coded in the formula  and
▰ Double-click border to auto fit  group  corresponding cell in the
 Moving and copying a range  worksheet
▰ Format the Cells group to specify 
Drag and drop 
Microsoft Excel Functions 
Cut and paste
 View buttons  Named operation that returns a value 
- Change how the worksheet content is  Simplifies a formula, reducing a
displayed (normal view, page layout long formula into a  compact
view, or page break preview) statement; for example, to add
values in the  range A1:A10:
  Fast, convenient way to enter
commonly used functions
  Includes buttons to quickly Using the spelling checker   Microsoft PowerPoint is a professional
insert/generate: presentation program that allows the
 To check spelling for any text on your
 Sum of values in column or row user to create "presentation  slides" that
worksheet, click Review > Spelling. 
(SUM)  can be displayed on the computer screen
 You can also press F7 
 Average value in column or row or  through a projector that is plugged
(AVERAGE) into the computer. 
MICROSOFT EXCEL: PRINTING A
 Total count of numeric values in  A PowerPoint presentation is a good
WORKBOOK
column or row (COUNT) way to convey  pieces of information,
 Print tab provides options for
 Minimum value in column or row usually in the form of an outline,  to a
choosing what to  print and how
(MIN)  large audience
to print 
 Maximum value in column or row (MAX)   The Microsoft Office Button or the FILE
 Printout includes only the data in
tab where you can do the following
the  worksheet 
MICROSOFT EXCEL: WORKSHEETS  with a document: share it, protect it,
 Other elements (e.g., row/column
print it,  publish it, and send it is at one
Inserting a worksheet  headings, gridlines) will not print by
place.
default
 Name of new worksheet is based on  Scaling the printout of a worksheet RIBBON
number and  names of other sheets in forces contents  to fit on a single page 
the workbook - The “ribbon” which is a device that
 Go to “Page Layout” and choose “1
presents commands  organized into
page” under  Width and Height (if you
Deleting a worksheet  a set of tabs
prefer to print the  document in one
Renaming a worksheet  page only) 
 31 characters maximum, MICROSOFT POWER POINT: TAB
including blank spaces FUCTIONS
 Width of sheet tab adjusts to
length of name   Home – formatting, editing, and
layout
Moving and copying a worksheet   Insert – shapes, more slides, tables,
text, media clip
To move: 
 Design – themes, background
 Click and drag  colors, arrange objects
To copy:   Animations – movement to slides
 Ctrl + drag and drop beside your CHAPTER 8: or object
tab sheet/active tab  MS Power Point  Slideshow – resolution, preview,
Using Find and replace  custom
 Presentation software that allows you  Review – spell check. Translate text
 Go to Home > Find & to create slides, handouts, notes, and  View – to show different views of
Select > Replace/ Find outlines. Slide shows  can include text, your slide
 Shortcut is press CTRL graphics, video, animation,  sound and  Add-Ins – show slides and record
+H much more  timings
CREATE PRESENTATION - Copy and paste the libk from the  Insert tab > Media Clips > Browse
- Select “File” then “New” website into the link box sound
- or CTRL + N INSERT TABLES INSERTING ANIMATIONS
OPEN EXISTING PRESENTATION - Go to the “Insert” ribbon then select  Animations > Select transition type
- Select “File” then “Open” “Table” > Select transition to this slide or all
- or CTRL + O INSERT CHARTS slides

SAVING PRESENTATION - Go to the “Insert” ribbon then select INSERTING SMART ART

- Select “File” then “Save as” “Charts” button.  Insert tab > smart art > choose
- or Press F12 - Choose from area, bar, line, pie, and SLIDE TRANSITIONS
several other chart options
ADD / DELETE SLIDES  Transition ribbon > Select desired
USING WORD ART transition from toolbar
- Click “New slide” icon or enter
below the slide you finished - Go to the “Insert” ribbon then REARRANGING SLIDES
- To the right of the “New slide” icon double click “WordArt tab”
- Click on design To move a slide
you can delete slide.
- CTRL + M for adding slides - Click on the side thumbnail in
MICROSOFT POWER POINT INSERTING the left column
INSERT PICTURES SOUND FILES - Drag and drop the slide at the
- Go to the “Insert” ribbon then select Three Types: desire location
“Picture”  Embedded sound file - is directly
To move consecutive slides
- Locate the image where it is saved inserted into PowerPoint
- Select “Insert” from the dialog box  Linked sound file - is when a - Click and hold Shift Key as ypu
connection is created between select the slide slides
INSERTING CLIP - Drag and drop the slides at the
the destination file and a source file.  
- Click tab > Select Clip art > choose - When your presentation contains desired location
- Insert drawings, movies, sounds or linked files, you must copy both PREVIEW A PRESENTATION
stock photography the linked files and the
- Go to the “Slide Show” ribbon
FORMAT PICTURES presentation if you plan to give
- Select the point in the slide show
the presentation on another
To resize the image that you would like to begin
computer or send it to someone in
- click on the picture to surround the viewing.
an e mail message. 
image with blue box  From beginning
 You can also record audio and
- drag corner dot away from the  From current slide
include it in the slides.
center to make it larger and toward - Or Press F5
- You will see an speaker icon
the center to make it smaller. after inserting an audio file/clip PRINT HANDOUTS
INSERT A HYPERLINKS - File > then print
- Go to the “Insert” ribbon then hover - You can also select handouts of the
INSERTING SOUND FILES
over “Links” then select “Hyperlink” slideshow
CHAPTER 9: smartphones and desktops and a choice of which data to store
The Cloud Storage let you scale up and down in which cloud.
as needed. THE CLOUD STORAGE ADVANTAGES 
  Cloud storage is a service model in -  Data is stored in the service 1. Pay as you go 
which data is  transmitted and stored provider's data centers with  Customers only pay for the
on remote storage  systems, where it storage data spread across storage they use, eliminating the
is maintained, managed,  backed up multiple regions or continents.   need for big capital expenses.
and made available to users over a  - Customers generally   While cloud storage costs are
network  pay on a per-use recurring, rather than a one-time
 Users generally pay for their cloud basis, similar to the purchase, they are often so low 
data storage on a per- utility payment that, even as an ongoing expense,
consumption, monthly rate. model. they may still  be less than the
 Cloud storage allows you to save data  Private cloud  cost of maintaining an in-house 
and files in  an off-site location that you - Private cloud storage system. 
access either  through the public setups typically 2. Utility billing 
internet or a dedicated private  network replicate the cloud  Because customers only pay for the
connection.  model, but they reside capacity they  use, cloud storage costs
 Cloud storage delivers a cost- within private  network.  can decrease as usage  drops.
effective, scalable alternative to - Banks, government, IT 3. Global availability 
storing files on on-premise companies and brokerage   Cloud storage is typically
hard drives or storage networks. firms usually used this available from any system,
Cloud storage is believed to have been type of cloud  anywhere and at any time; users
invented by computer scientist Dr. Joseph Carl  Hybrid cloud do not have to worry about
Robnett Licklider in the 1960s.   - This model combines operating system (OS)  capability
elements of private and public or complex allocation processes. 
About two decades later, CompuServe began clouds, giving organizations 4. Ease of use 
to offer its customers small amounts of disk  Cloud storage is easy to access and
space in order to store some of their files.  use, so developers, software testers
and business users
TYPES OF CLOUD STORAGE 
5. Off-site security 
 Public cloud   By its very nature, public cloud
- In this model, you connect over storage offers a way to move copies of
the internet to a storage cloud data to a remote site for backup and
that’s maintained by a security purposes.
cloud provider and used by
other companies.  
- Providers typically make
services accessible from just
about any device, including
 TOP 10 CLOUD STORAGE  It can be synced with any
device. 
The Cloud Storage Disadvantages  1. DropBox  One of the best cloud storage services
 Dropbox is of the best file cloud storage for big and small  businesses
1. Security  and file synchronization services,
 The concern is that once data leaves
developed by American company 4. Microsoft One Drive
a company's premises, it no longer
has control over how the data is dropbox.   Microsoft One Drive was
handled and stored.   Ideal for any sized organization, big or specially designed for
2. Data access  small. Microsoft users, so the
 Maintaining access to data documents of Microsoft
 It does not have a data limit. 
stored in the cloud can application could be saved on the
 Data storage plans vary from 2GB to cloud storage. 
also be an issue and could unlimited storage space.   Considered one of the best cloud
significantly increase the
cost of using cloud  Supported by multiple devices such as storage services for data management,
storage.   Windows, Mac OS, Linux, Android, iOS, project and workflow, user
 A company may need to and Windows phones. management, and branding. 
upgrade its connection  to 2. iCloud   Provides mobile and desktop
applications for all the
the cloud storage service  Apple Inc. provides this cloud storage
to handle the volume  of popular operating systems such as
service and every apple user is aware of
data it expects to transmit  Android, Windows, and Apple. 
this technology.
3. Performance degradation   It is only available for Apple devices, and
 A company may run into performance in Windows 7 or later versions, there is 5. IDrive 
issues if its in-house applications need no mobile application for Android  IDrive is a cloud
to access the data it has stored in the devices.  storage service that
cloud. In those cases, it will likely  iCloud serves more than 850 million mostly focuses on the
require either moving the servers data backup feature. 
active users.
and applications into the same cloud  Highly recommended
3. Google Drive  for freelancers and
or bringing the necessary data back in-
 Google itself developed small organizations. 
house.
Google drive. With android  Storage plans vary from
4. Cost  devices, it comes with built-
 If a company requires a lot of cloud 5 GB to 1.12TB.
in integration.   Supported by Windows,
storage capacity and frequently  Only accessible cloud storage
moves its data back and  forth Mac, IOS, and Android.
service that provides 15GB of free  File size cannot exceed
between on-premises systems and space to its every user. 
the  cloud, the monthly costs can 2 GB
 Very easy to use. 
be high. 
 There are mobile and desktop 6. Mega 
apps for every operating
system.
  Mega is a cloud storage and file hosting backup, file sharing, and photo 4. MIS
service offered by an Auckland based printing.  5. Marketing
company known as Mega limited.    This cloud service is only limited 6. Organization Theory
 It is the only top cloud storage service to some countries  which include,
that provides 50Gb of free data storage.  United States, United Kingdom,
7. Box  Japan,  Germany, Spain, France,
 Box is highly recommended for Italy, India, Australia, Canada, 
enterprise solutions and for small China, and Brazil. 
teams.
 It comes with 10GB of free storage.  CHAPTER 10:
 Focus on the security and privacy of the
customers. SOCIAL MEDIA INFORMATION SYSTEM 
 Can store any file. 
 Integrates with G-suit, so any Google  Social media is the use of
files can be stored and shared with Box information  technology to
support the sharing of content 
8. pCloud 
among networks of users.
 pCloud is specially designed to
 Social media enables people to
store large files,  and it is often
form groups of  people related
used for personal and small  FIVE COMPONENTS OF SOCIAL
by a common interest. 
businesses.  MEDIA INFORMATION SYSTEM
 Multiple file-sharing options.   Social media information system (SMIS)-
1. Hardware 
is an  information system that supports
 Pictures and videos from any social  Social media providers 
the sharing of  content among networks
media platform can be stored in pCloud.  of users.  - Elastic, cloud-based servers 
9. Tresorit  Users and communities 
 Tresorit is a cloud storage service that 3 SMIS Roles:   - Any user computing device 
emphasizes on data security and  Social media providers (social 2. Software 
encryption, and it is an ideal cloud networks providers like  FB,  Social media providers 
storage service for individuals G+,Twitter, IG and Pinterest)  - Application, Analytics 
and businesses.   Users (individuals or organizations  Users and communities 
 Highly recommended for confidential that use social media  sites to build - Browser, iOS, Android,
data storage. social relationships)  Windows 10, and other 
 Very secure and encrypts every file  Communities (common users with applications 
before they are  uploaded to the cloud same interest) 3. Data 
 Content Data- is the data and
10. Amazon Drive  SOCIAL MEDIA INFORMATION SYSTEM responses to data that are
 Amazon Drive was formerly PILLARS contributed by users. 
known as Amazon Cloud Drive. 1. Psychology  Connection Data- is data
Amazon itself supports it for 2. Physiology about relationships.
the cloud storage service, file 3. Computer science
  Both Web sites and social HOW DO SMIS INCREASE SOCIAL CAPITAL?  2. Monetize 
networking sites  present user  Companies make money
and responder content, but 1. Capital 
from, their application, 
only  social networking  The investment of resources service, or contents 
for future profit.
applications store and  Influencer marketing 
process  connection data   Refers to investments into
4. Procedures  resources such as factories,
machines, manufacturing 3. Advertising 
 Run and maintain application    Facebook made 94% of its
 For social networking users, equipment, and the like. 
2015 first
procedures are informal, evolving, 2. Human Capital 
quarter earnings from
and socially oriented.   The investment in human
advertising ($3.5B). 
5. People  knowledge and skills for
future profit. 
 ~90% of Twitter's $436M first
 Staff of the company of the quarter earnings came from
network site  Taking a class is investing our
advertising. 
 Key users or customers or money and time to obtain
knowledge that hopefully will
 Advertising on SM can come in the
patronizers  form of paid search, display or
Social Media in Value Chain Activities  differentiate  from other
banner ads, mobile
workers
1. Social CRM  ads, classifieds, or digital video
3. Social Capital 
 The relationships between ads. 
 The investment in social relations
organizations  and customers 4. Freemium 
with the expectation of returns in
emerge in a dynamic  process as the marketplace.
  Revenue model offers users a basic
service for free and then charges a
both parties create and process  Strengthen personal relationships:
content.  premium for upgrades or  advance
help someone  get a job, set a friend
 Flies in the face of the features.  
up on date, or introduce a  friend to
structured and controlled someone famous. 
 LinkedIn- sells upgrades to its standard
processes of traditional CRM.  SaaS (Software as a Service) product.  
4. Social Capital Add Value 
2. Crowdsourcing   Spotify, Youtube, Grammarly are som
 Information 
 is the dynamic social media  Influence  examples
process of  employing users to  Social credentials  5. Ad-Blocking 
participate in product  design or  Personal reinforcement   To filter out advertising content and
product redesign.  rarely, if ever, see Internet ads. 
 eBay- often solicits customers SOCIAL MEDIA INFORMATION SYSTEM  It also reported that the use of ad-
to provide  feedback on their CHARACTERISTICS blocking software grew by 69% over the
eBay experience 1. Strength of relationship  past year. 
3. Business-to-consumer (B2C)   Will add revenues/profits 
 relationships to market  Branding 
products to end  users.   Loyalty 
4. Business-to-business (B2B) 
 leads to retailers 
 HOW DO ORGANIZATIONS DEVELOP AN
EFFECTIVE SMIS? 
1. Define Your Goals 
2. Identify Success Metrics 
- Success
metrics/ Key
performance
indicators
(KPI) 
- Metrics- Are
simply
measurement
s used to
track perform
ance. 
3. Identify Target Audience  
4. Define Your Value 
5. Make Personal Connections 
6. Gather and Analyze Data