Article Review

FACULTY OF INFORMATION MANAGEMENT
ICM 451 INFORMATION ARCHITECTURE

PAIR ASSIGNMENT
ARTICLE SUMMARY
“THE CHALLENGE OF CONTENT MANAGEMENT AND……”
PREPARED FOR:
DR. IRNI ELIANA BINTI
PREPARED BY:
NURAERISSA BINTI FADZIL (2020813404)
NUR AIN FAEZAH BINTI AZIZ (2020818868)
SUBMISSION DATE:
7TH DECEMBER 2021
ACKNOWLEDGEMENT
Praise to Allah SWT for giving all the strength and His blessing for us to complete this
assignment. Also, we would like to express our gratitude to everyone who contributes their
ideas in this assignment.
Special appreciation goes to Dr. Irni Eliana binti for her kindness in guiding us in choosing
article and also her support towards the completion of this assignment. Without her guidance
and support this assignment will not completed successfully.
Sincere thanks to all my friends, for the kindness and moral support in helping each other in
order to complete the assignment. Last but not least, our deepest honour goes to our
beloved parents for their endless support and encouragement not only during the process of
completing this assignment but also throughout our whole studies.
Thank you.
“THE CHALLENGE OF CONTENT MANAGEMENT”
Introduction
In the modernization of era, there is a lot of literature being produced about

information architecture (IA). As is the case in many emerging disciplines, examination of the
theory and practice of IA is found in variety of fields of study. It is been tested within the
context of web usability literature and information management literature. These two aspects
were function differently in information architecture as web usability work more on interface
design while information architecture literature more focus on taxonomy creation. This article
will discuss of information architecture within a broader framework, by discovering the
importance of design and organization but concentrate on managing content.
Discussion of the article.
In this article, the author discusses about content management that include the
function of information architecture and record management in order to maintain the
information. According to Information Architecture Institute (2006), information architecture
was defined as the structural design of shared information environments, the art and science
of organizing and labelling websites, intranets, online communities, and software to support
usability and findability and an emerging community of practice focused on bringing
principles of design and architecture to the digital landscape. Records management should
be start on the term record where the Association of Record Managers and Administrators
(ARMA 1989, p.16) define a record as recorded information, regardless of medium or
characteristics, made or retrieved by an organisation that is useful in the operation that is
useful in the operation of the organisation. In the article, the author also mentioned about
metadata that helps to manage and describe documents. Definition of metadata that
provided by Velluci (1998) says that metadata is data that describe attribute of a resource,
characterise its relationships, support its discovery and effective use also exist in electronic
environment. According to Boiko (2001, p.8) describe content management is an overall
process for collecting, managing and publishing content to any outlet.
Based on the meaning given by the figures above, each of them has the function that
helps content management manage information before and after it was published. In the
article, the author explains that content management purpose is to control information
lifecycle through creation, approval, updating and weeding. The challenge of content
management system (CMS) is to maintain the information by its own as the processes need
expertise from another department. In this section, the author includes the McKeever model
of information lifecycle as content management strategy starting from the first phase that is
creation and collection of the information that come from other people who have
responsibility to collect source and existing documentation. Second phase is approval which
carried out by organization. Organization needs to scrutinize the information or content
produced by the creator is appropriate to be access by users. The third phase is deployment
or publishing content. This phase needs information architecture skills in order to have
structural design of web pages, assigning the document into a category in a taxonomy,
providing metadata to assist retrieval and the use of information. For the fourth phase, it is
the review of the content. Content or information that have been published must be
continually reviewed to asses its statues, value and currency. The metadata that assigned to
the content or information should be include the review information to ensure that the
information and content were updated in certain period as no organization present the
information that have no relevancy in their information system. The last phase, is archiving
and weeding of the information and content. The previous phase will identify the information
or content that is no longer need that should be deleted while it will be archive if the
information or content still have value to the organization as their reference in the future. The
information or content will be filed into document and it will be placed in record management
department, library or filing’s cabinet.
Conclusion
In conclusion, content management system is important for us to know the process

as it is the things that we have been access daily especially in this Covid-19 situation where
people are depending more on internet source for them to refer. In this article, it shows that
not only content management system was required in order to publish an information. It
shows that several departments such as information architecture and record management
department involve to ensure the information can be access by user and keep the relevance
of the information for users according to their needs. Other than that, the article explains
each of the topics more specific by including the academic figure research to support their
writing which gain more and broader knowledge about information management to student.
References
Batley, S. (2006, December). The challenge of content management. The I in Information
Architecture, 139-151.
Hartman, E. (2011, July 21). Master Your Content Using the Content Management Lifecycle.
Retrieved from cmswire at 5 December 20: https://www.cmswire.com/cms/web-
engagement/master-your-content-using-the-content-management-lifecycle-012056.php

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FACULTY OF INFORMATION MANAGEMENT

ICM 451 INFORMATION ARCHITECTURE

In the modernization of era, there is a lot of literature being produced about

Discussion of the article.

In conclusion, content management system is important for us to know the process

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