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Compiled Tasks ICTICT606

This document outlines the assessment tasks for ICTICT606. It includes 3 tasks: [1] a knowledge test with 8 written questions, [2] selecting, researching, installing and configuring a collaborative tool like Slack, WebEx, or GoToMeeting and answering questions about it, and [3] developing a Community of Practice within a workplace by mapping areas for CoPs, enabling methodologies, fostering participation, and facilitating its development through shared storage, group mailing, document management, and online meeting platforms. Participants must be invited and at least 2 group meetings held. A final report is to be created outlining the CoP's development, technology used, and benefits.

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Ankit Arora
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41 views

Compiled Tasks ICTICT606

This document outlines the assessment tasks for ICTICT606. It includes 3 tasks: [1] a knowledge test with 8 written questions, [2] selecting, researching, installing and configuring a collaborative tool like Slack, WebEx, or GoToMeeting and answering questions about it, and [3] developing a Community of Practice within a workplace by mapping areas for CoPs, enabling methodologies, fostering participation, and facilitating its development through shared storage, group mailing, document management, and online meeting platforms. Participants must be invited and at least 2 group meetings held. A final report is to be created outlining the CoP's development, technology used, and benefits.

Uploaded by

Ankit Arora
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SUPPORT GUIDELINES FOR ICTICT606

- By Dr Sheikh Asadullah

Total Tasks: 03. Submission due date 12 December 2021 (Sunday)

Assessment Task 1 (Knowledge Test/ Written Questions)

Total 8 Questions to be answered. Power Point Slides and student bool/learner guide available in the MOODLE
can be useful for the answers. Students may refer to other resources.

1. Wenger argues that there are three crucial characteristics of a community of practice.
What are they?

2. What benefits do communities of practice provide?

3. What is the role of a COP member?

4. Define knowledge mapping.

5. Discuss the application of Communities of Practice in an organisational context?

6. Research and outline how you would create a group or distribution list using Microsoft
Outlook.

7. Research and create a full set of instructions to create and enable a Skype Chat Room
(Skype for Business).

8. Discuss some of the considerations an organisation would take into account in selection
of collaboration software to facilitate communities of practice.

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Assessment Task 2 (Collaborative Tools and Communities of Practice)

Select, research, install and configure any one of the following applications:

1. SLACK
Slack is a popular and well-crafted platform offering instant messaging, file transfers and powerful
message search. It has many features and dozens of integrations with other tools like Trello and
Intercom.

2. WEBEX
Cisco’s WebEx provides personalized video meeting rooms where users can to host and join
meetings. People can use WebEx for team collaboration, webinars, training and customer support.

3. GOTOMEETING
GoToMeeting is an online video conferencing software that allows users to schedule meetings and
share screens. It’s one of the most popular video tools with millions of users.

4. FLOWDOCK
Flowdock is a group and private chat platform. Its most interesting feature is its team inbox which
aggregates notifications from other channels, like Twitter, Asana and customer support tools.

Answer the following once you have installed the application. For example, you have selected
WEBEX, then you have to answer all the following questions in terms of WEBEX.

• Application

• What is the purpose of the application?

• How are groups organized in the application?

• What is the role of the tool in communities of practice?

• What are the benefits that can be realized by using the application?

• How are people invited to participate?

• What video options are available?

• Describe the platform that the application was installed on?

• How was the installation tested?

• Join at least 2 others to the collaborative discussion. How was this done?

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Assessment Task 3 – Development of a Community of Practice

(Structure/Tips to be provided)

For a nominated workplace, either a workplace you have access to or for a simulated business,

• identify and map appropriate areas for communities of practice (CoPs) for the organisation
• identify and manage the provision of enabling methodologies
• foster and encourage participation in CoP
• facilitate the development of CoP.

As such, you are required firstly to determine the ways in which the organizational knowledge flows
and is organized and any informal communities of practice that exist within the organization. Having
an understanding of the organization, describe the benefits of utilizing communities of practice and
outline methodologies to achieve these. Develop the system which will provide:

• Public and private shared storage areas


• Group mailing capabilities
• Document management and version control
• Spontaneous coalesce and online meeting platforms

Invite a number of participants to join the community of practice (at least 5). Hold a group meeting
on at least 2 occasions.

Create a report to the organisation outlining the development, technology and benefits of the
project.

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