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    Resume 2022 1

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    This document is a resume for Ismalin Nicol Munguia. It lists her education including graduating from Dulles High School in 2017, earning an Associate of Arts in Teaching from Wharton County Junior College in 2020, and obtaining a Bachelor of Science in Teaching and Learning from the University of Houston in 2022. Her experience includes being a current student teacher at Palmer Elementary and working in customer service roles at H-E-B Grocery Company and Sam's Club. She has held leadership positions including as a Curbside Specialist at H-E-B and in her high school's Junior Reserve Officers' Training Corps. Her certifications include an EC-6 Generalist teaching certificate and passing the

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    Resume 2022 1

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    This document is a resume for Ismalin Nicol Munguia. It lists her education including graduating from Dulles High School in 2017, earning an Associate of Arts in Teaching from Wharton County Junior College in 2020, and obtaining a Bachelor of Science in Teaching and Learning from the University of Houston in 2022. Her experience includes being a current student teacher at Palmer Elementary and working in customer service roles at H-E-B Grocery Company and Sam's Club. She has held leadership positions including as a Curbside Specialist at H-E-B and in her high school's Junior Reserve Officers' Training Corps. Her certifications include an EC-6 Generalist teaching certificate and passing the

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    resume 2022 1

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    This document is a resume for Ismalin Nicol Munguia. It lists her education including graduating from Dulles High School in 2017, earning an Associate of Arts in Teaching from Wharton County Junior College in 2020, and obtaining a Bachelor of Science in Teaching and Learning from the University of Houston in 2022. Her experience includes being a current student teacher at Palmer Elementary and working in customer service roles at H-E-B Grocery Company and Sam's Club. She has held leadership positions including as a Curbside Specialist at H-E-B and in her high school's Junior Reserve Officers' Training Corps. Her certifications include an EC-6 Generalist teaching certificate and passing the

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    121 views1 page

    Resume 2022 1

    Uploaded by

    api-604108966
    This document is a resume for Ismalin Nicol Munguia. It lists her education including graduating from Dulles High School in 2017, earning an Associate of Arts in Teaching from Wharton County Junior College in 2020, and obtaining a Bachelor of Science in Teaching and Learning from the University of Houston in 2022. Her experience includes being a current student teacher at Palmer Elementary and working in customer service roles at H-E-B Grocery Company and Sam's Club. She has held leadership positions including as a Curbside Specialist at H-E-B and in her high school's Junior Reserve Officers' Training Corps. Her certifications include an EC-6 Generalist teaching certificate and passing the

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 1

    Ismalin Nicol Munguia

    Mobile: (713)-391-6068 | Email: IsmalinMunguia31@gmail.com | www.linkedin.com/in/Ismalin-Munguia


    EDUCATION
    Dulles High School– GPA: 3.5 Sugar Land,
    TX
    High School Diploma August 2014-May 2017

    Wharton County Junior College – GPA: 3.6 Sugar Land, TX


    Associate of Arts in Teaching May 2019-2020

    University of Houston – GPA: 4.0 Sugar Land, TX


    Bachelor of Science in Teaching and Learning May 2020-2022

    EXPERIENCE
    Palmer Elementary Missouri City, TX
    Student Teacher August 2021 – Present
    ● Some instructional responsibilities include planning and assembling a bulletin board, reading stories
    aloud, teaching groups of different sizes as well as individuals, incorporating common core
    standards (CCSS) to my lessons, use universal design for learning (UDL) for all subjects.
    ● Incorporating the practical use of technology in my lessons and classroom activities such as
    Smartboards, Internet, video animations, overhead projector, videos, laminating machines, etc.
    ● Motivating students by using different strategies like PECS picture charts and breaking
    down tasks to increase their success rate.

    H-E-B Grocery Company Missouri City, TX


    Customer Service Associate/Personal Shopper May 2018 – Present
    ● Aiding clients according to their budget, lifestyle and personal taste with an intent to create loyal customers who will
    return.
    ● Jumping into other departments throughout the company as needed.
    ● Upholding a highly organized system for maintaining customer communication, data and appointments.

    Sam's Club Stafford, TX


    Customer Service Specialist May 2017-September 2017
    ● Assisting customers with returns, purchasing, store protection plans and service plans; scheduling in-home services via
    the company’s online interface, answering phone inquiries, and helping with dispute resolution.
    ● Helping rewrite the company’s customer service manual, which is now used companywide.
    LEADERSHIP & INVOLVEMENT
    Leadership Positions at H-E-B Grocery Company Missouri City, TX
    Curbside Specialist May 2018-Present
    ● Responsible for reviewing submitted orders and contacting customers regarding order selection as needed.
    ● Made sure that our primary points of contact for customer service and order review by selecting eCommerce online
    orders and packaging them in accordance with Standard Operating Procedure (SOPs), and ensuring all Perishable and
    Non-Perishable eCommerce merchandise areas are clean and free of debris.
    Junior Reserve Officers' Training Corps
    ● Ensuring adequate controls are established for proper accounting of all corps fundraising monies collected.
    ● Ensuring establishment and proper maintenance of administrative and personnel programs and files.
    ● Ensuring the technology officer establishes and practices procedures to secure and maintain availability and efficient
    operation of cadet and unit technology equipment.
    ● Overseeing the planning, coordinating, and execution of all Wing recruiting and public affairs activities.
    CERTIFICATIONS
    ● EC-6 Generalist Sugar Land, TX
    May 2020-May2022
    ● Professional Pedagogy and Responsibilities Passed
    SKILLS & INTERESTS
    ● Languages: English (Advanced) & Spanish (Advanced)
    ● Interests: Volunteering, Road Trips, Soccer, Sudoku, Cooking, Puzzles, Reading
    ● Skills: Classroom Management, Lesson & Curriculum Planning, Effective Communication, Leadership Skills
    Compassion & Empathy.

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