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    NPQSD CSF-Ver2

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    Eduardo Cases
    This document is a customer satisfaction survey from the Bureau of Plant Industry in the Philippines. It collects information about customers such as name, gender, type of goods/services received. It then asks customers to rate their satisfaction with several criteria on a scale of 1 to 5, including quality of goods/services, courtesy of personnel, responsiveness, and overall experience. It thanks customers for their feedback and says the information will be used to improve goods and services.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    NPQSD CSF-Ver2

    Uploaded by

    Eduardo Cases
    25 views1 page
    This document is a customer satisfaction survey from the Bureau of Plant Industry in the Philippines. It collects information about customers such as name, gender, type of goods/services received. It then asks customers to rate their satisfaction with several criteria on a scale of 1 to 5, including quality of goods/services, courtesy of personnel, responsiveness, and overall experience. It thanks customers for their feedback and says the information will be used to improve goods and services.

    Original Description:

    plant quaratine requirement

    Original Title

    1630461041595_NPQSD CSF-Ver2 (1)

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    © © All Rights Reserved

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    This document is a customer satisfaction survey from the Bureau of Plant Industry in the Philippines. It collects information about customers such as name, gender, type of goods/services received. It then asks customers to rate their satisfaction with several criteria on a scale of 1 to 5, including quality of goods/services, courtesy of personnel, responsiveness, and overall experience. It thanks customers for their feedback and says the information will be used to improve goods and services.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    25 views1 page

    NPQSD CSF-Ver2

    Uploaded by

    Eduardo Cases
    This document is a customer satisfaction survey from the Bureau of Plant Industry in the Philippines. It collects information about customers such as name, gender, type of goods/services received. It then asks customers to rate their satisfaction with several criteria on a scale of 1 to 5, including quality of goods/services, courtesy of personnel, responsiveness, and overall experience. It thanks customers for their feedback and says the information will be used to improve goods and services.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 1

    Control No.

    : CSF - NPQSD -------------------------------------


    Code - Year – Month - Serial No.
    Department of Agriculture (To be filled up by the Assigned BPI Staff each Operating Unit)

    BUREAU OF PLANT INDUSTRY


    NATIONAL PLANT QUARANTINE SERVICES
    DIVISION CUSTOMER SATISFACTION FORM
    We value your privacy and will keep your personal information confidential. In signing hereof, you authorize the Bureau of Plant Industry to use your information for the continuous improvement of our goods/services and our Quality Management System.
    (Pinapahalagahan po namin ang inyong pagkapribado at aming pag-iingatan ang inyong mga personal na impormasyon. Sa inyong paglagda sa form na ito, inyo pong pinahihintulutan ang Bureau of Plant Industry na gamitin ang inyong impormasyon)

    Time/Oras: ___________
    Please check (√)/Lagyan ng tsek Female Male
    (√):
    Date/Petsa (Month/Day/Year): Internal Customer External Customer
    Name/Pangalan: (BPI employee)

    Birthdate/Araw ng kapanganakan (Month/Day/Year): Individual/ Indibidwal Group/ Grupo


    If GROUP, Name of Agency or Association/Pangalan ng Ahensya o asosasyon Private/ Pribado Government/ Gobyerno

     TYPE AND QUANTITY OF GOODS OR SERVICES RECEIVED/URI AT DAMI NG MGA BAGAY O SERBISYO NA NATANGGAP:

    _______________________________________________________________________________________________________________________________________________________________________________________
    Instructions: Please check (√) the appropriate column from 1-5, with 1 being the lowest and 5 as the highest.
    Panuto: Lagyan ng tsek (√) ang napiling “kolum” mula 1-5, 1 bilang pinakamababa at 5 bilang pinakamataas.
    RATING/MARKA
    (1) VERY DISSATISFIED
    (2) DISSATISFIED (4) SATISFIED (5) VERY SATISFIED
    LUBOS NA HINDI (3) NEUTRAL
    CRITERIA NASIYAHAN
    HINDI NASIYAHAN NASIYAHAN LUBOS NA NASIYAHAN
    KRAYTERYA

    1. Quality of goods/services provided


    Kalidad ng produkto/serbisyong natanggap
    Services rendered by the personnel/staff:
    2. Courteousness/ Pagiging magalang
    3. Responsiveness/ Mabilis na pagtugon
    4. Over-all customer goods/services provided
    Kabuoang serbisyong natanggap
    TOTAL: (for designated BPI staff only)

    5. Other comments/suggestions on how we can further improve our goods/services? Iba pang komento o mungkahi upang lalong mapaganda
    ang aming produkto at serbisyo?
    Thank you so much for answering this form. We look forward on serving you again!
    Maraming salamat sa pagsagot sa form na ito. Inaasahan namin ang paglingkod sa iyo muli!

    EFFECTIVITY DATE: November 4, 2020


    DOCUMENT NO.: BPI-QMS-KMT-19CSF-F8
    REVISION NO.: 2 Signature of Customer/ Lagda ng Customer

    Control No.: CSF - NPQSD -------------------------------------


    Code - Year – Month - Serial No.
    Department of Agriculture (To be filled up by the Assigned BPI Staff each Operating Unit)

    BUREAU OF PLANT INDUSTRY


    NATIONAL PLANT QUARANTINE SERVICES DIVISION
    CUSTOMER SATISFACTION FORM
    We value your privacy and will keep your personal information confidential. In signing hereof, you authorize the Bureau of Plant Industry to use your information for the continuous improvement of our goods/services and our Quality Management System.
    (Pinapahalagahan po namin ang inyong pagkapribado at aming pag-iingatan ang inyong mga personal na impormasyon. Sa inyong paglagda sa form na ito, inyo pong pinahihintulutan ang Bureau of Plant Industry na gamitin ang inyong impormasyon)

    Time/Oras: ___________ Please check (√)/Lagyan ng tsek Female Male


    (√):
    Date/Petsa (Month/Day/Year): Internal Customer External Customer
    Name/Pangalan: (BPI employee)

    Birthdate/Araw ng kapanganakan (Month/Day/Year): Individual/ Indibidwal Group/ Grupo


    If GROUP, Name of Agency or Association/Pangalan ng Ahensya o asosasyon Private/ Pribado Government/ Gobyerno

     TYPE AND QUANTITY OF GOODS OR SERVICES RECEIVED/URI AT DAMI NG MGA BAGAY O SERBISYO NA NATANGGAP:

    _______________________________________________________________________________________________________________________________________________________________________________________
    Instructions: Please check (√) the appropriate column from 1-5, with 1 being the lowest and 5 as the highest.
    Panuto: Lagyan ng tsek (√) ang napiling “kolum” mula 1-5, 1 bilang pinakamababa at 5 bilang pinakamataas.
    RATING/MARKA
    (1) VERY DISSATISFIED
    (2) DISSATISFIED (4) SATISFIED (5) VERY SATISFIED
    LUBOS NA HINDI (3) NEUTRAL
    CRITERIA NASIYAHAN
    HINDI NASIYAHAN NASIYAHAN LUBOS NA NASIYAHAN
    KRAYTERYA

    1. Quality of goods/services provided


    Kalidad ng produkto/serbisyong natanggap
    Services rendered by the personnel/staff:
    2. Courteousness/ Pagiging magalang
    3. Responsiveness/ Mabilis na pagtugon
    4. Over-all customer goods/services provided
    Kabuoang serbisyong natanggap
    TOTAL: (for designated BPI staff only)

    5. Other comments/suggestions on how we can further improve our goods/services? Iba pang komento o mungkahi upang lalong mapaganda
    ang aming produkto at serbisyo?
    Thank you so much for answering this form. We look forward on serving you again!
    Maraming salamat sa pagsagot sa form na ito. Inaasahan namin ang paglingkod sa iyo muli!

    EFFECTIVITY DATE: November 4, 2020


    DOCUMENT NO.: BPI-QMS-KMT-19CSF-F8
    REVISION NO.: 2
    Signature of Customer/ Lagda ng Customer

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