Business Communication MCQs [set-5]

101. A synopsis of the most relevant professional experiences you have

for the particular job for which you are applying.

A. Resume

B. Curriculum vitae

C. Application letter
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D. Hand-outs
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Answer: A
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102. A summary of your educational and academic backgrounds as well as
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teaching and research experience, publications, presentations, awards,
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A. Resume

B. Curriculum vitae

C. Application letter

D. Hand-outs

Answer: B

103. . ------------ is an assigned communication for a purpose and for

specific receiver or reader.

A. Report

B. Memos

C. Letters

D. Circulars

Answer: A

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104. Business Letters that please the receiver are called

A. Good news letter

B. Praising letter

C. Routine letter

D. All the above.

Answer: B

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105. The business letter that neither please nor displease the receiver, but
are received with interest are known as .c
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A. Good news letter a
B. Praising letter
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C. Routine letter

D. All the above.

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Answer: C

106. The word “memo” is a short form for :

A. Memory

B. Memorizing

C. Memorandum

D. Members order

Answer: C

107. Memo is derived from a Latin word which means :

A. A thing which must be remembered

B. A thing which must be memorized

C. A thing which must be written

D. A thing which must be communicated

Answer: A

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108. One characteristic of a memo is :

A. Formal

B. Tool for external communication

C. Concise

D. Pretentious

Answer: A

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o letter writing, except:
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109. All the following are principles of business
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A. Consideration
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B. Correctness
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C. Conciseness
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D. Concurrency M
Answer: D

110. Which of the following is not a compulsory part of a business letter?

A. Salutation

B. Close

C. Attention line

D. Body

Answer: B

111. The quality of a report is determined mainly by:

A. The language of the report

B. The visual aspects

C. The length of the report

D. The accuracy of the data

Answer: D

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112. A resume summarizes the following:

A. Strengths and weaknesses

B. Personality

C. Education and experience

D. Hobbies

Answer: C

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113. Which of the following is characteristic ofoa chronological resume?
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A. Appropriate for experienced candidates

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B. Mentions most recent job or qualification first
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C. Appropriate when education and experience are unrelated to the job applied for

D. Both a & b M
Answer: D

114. The main purpose of a group discussion is to measure:

A. Knowledge

B. Personality

C. Group communication skills

D. Leadership skills

Answer: C

115. The primary role of a moderator is to:

A. Facilitate the smooth functioning of the GD

B. Keep track of time

C. Announce the GD topic

D. Interfere during the GD

Answer: A

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116. Arriving ahead of time for a meeting is an example of :

A. Feedback

B. body language

C. Non-verbal communication

D. Verbal communication

Answer: C

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117. The message sent is not always the sameoas the meaning attached to
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the message. This is because of the:
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A. Wrong sender

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B. Wrong medium
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C. Faulty message

D. Inaccurate decoding
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Answer: D

118. Wrong decoding means:

A. Badly worded message

B. Message sent to wrong receiver

C. Interpreted meaning is different from intended message

D. Message sent by wrong sender

Answer: C

119. Consideration in a business letter means:

A. Stressing the “me” attitude

B. Using first person pronouns

C. Stressing the “you” attitude

D. Appealing to the sender’s interest

Answer: C

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120. The resume should be written before the job application letter
because:

A. The resume is seen first

B. The resume helps to decide what to highlight in the letter

C. The resume is more important than the letter

D. Most employers do not read application letters

Answer: C

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121. A GD is highly structured because:
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A. It is coordinated by a moderator

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B. It measures group communication skills

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C. Members have to listen to the views of others

D. The topic, time and number of participants are all decided in advance

Answer: D

122. Which of the following indicates the correct sequence of the elements
of communication in the communication process?

A. Sender, Receiver, Channel, Message, Feedback

B. Receiver, Feedback, Sender, Message, Channel

C. Sender, Channel, Message, feedback, Receiver

D. Sender, Message, Channel, Receiver, Feedback

Answer: D

123. Which of the following is/are barriers of listening?

A. Sluggishness

B. Premature evaluation

C. External distractions

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 D. All of these.

Answer: D

124. ----------listening occurs when you go beyond what is being said and
try to fathom what is not being said.

A. Deep

B. Passive

C. Full

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D. Discriminative
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Answer: A
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125. Four essential elements of good listening process are:
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A. Attention, Hear, Understand, Respond

B. Attention, Hear, Understand, Remember

C. Accept, Hear, Update, Remember

D. Adopt, Hear, Understand, Respond

Answer: B

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