Mba Project
Mba Project
Submitted by
R.SUBIN
A Project Report
Submitted to the
Of
ANNA UNIVERSITY
JULY-2021
UDAYA SCHOOL OF ENGINEERING UDAYA NAGAR,
BONAFIDE CERTIFICATE
This is to certify that this project titled, “A study on Employee Motivation and Job
knowledge, the project report here does not form any part of other project report on
the basis of which a degree or award was conferred on an earlier occasion of this by
Forwarded By
kanchipuram, Tamil Nadu, India” submitted for the partial fulfillment for the
600 025 is a record of independent work carried out by me and the best of my
knowledge. I assure you that a similar work has not been submitted earlier to Anna
University or other Institutions. The content of the report are based on the collected
It has been such a pleasure, working and bringing out this project thanks and praises to
THE LORD who not only guides my directions but over rules my mistakes.
I take privilege to express my hearty thanks to my parents for their valuable support and
effort to complete this project.
I am thankful to our Principal in-charge Dr.S.JOTHI BASU, M.E, PhD for providing me
all the facilities and encouragement.
My sincere thanks to Dr.S.T.ANAND, M.B.A., M.Phil, PhD Associate Prof & Head
department of management studies. His valuable suggestions, constructive criticism
and words of encouragement during the compilation of the project keep me motivated
towards the task.
Last but not least, I thank my friends and everyone who encourage me to complete this
study in a successful manner.
ABSTRACT
In the current scenario employee motivation and job satisfaction plays a vital role
in the success of any organization. Many researchers have done research work to find out
the effect of job satisfaction and motivation of employees to improve the productivity of
the company .The researcher of this thesis is very interested in this subject and wanted to
enhance knowledge in this topic. This study is focused on Employee Motivation and job
Satisfaction, from the perspective of employees. The company chosen for the study is
Valeo Friction Private Limited, kanchipuram, Tamil Nadu, India, were more than 300
employees working in this organization. The project titled for the study is “A study on
Employee Motivation and Job satisfaction”.
The core objective of the study is to identify the factors that motivate the
employees and employee’s job satisfaction level. The primary data is collected through
questionnaire. The secondary data was collected from research papers, website and
magazines through Google. The research design used was descriptive. The tools used for
this study are Percentage Analysis, ANNOVA and Correlation Co-efficient. The major
limitation of the study is that some of the respondents were not answer for the questions
completely due to their busy schedule.
The data was collected through well-structured questionnaire from the employees
and simple random sampling technique is used to select the samples for the study. The
sample size was 133. The study outcome revealed that Employees Motivation factors and
Job Satisfaction level is good in the organization. If they adopt the latest strategies of
employee motivation factors continuously they can give better productivity which results
in the growth of the organization and increases the job satisfaction level of the
employees.
TABLE OF CONTENTS
CHAPTER PAGE
DESCRIPTION
NO NO
INTRODUCTION
1.1 INTRODUCTION 1
1.2 INDUSTRY PROFILE 2
I 1.3 COMPANY PROFILE 6
II REVIEW OF LITERATURE 10
RESEARCH METHODOLOGY
3.1 TOPIC OF THE STUDY 16
3.2 OBJECTIVES OF THE STUDY 16
3.3 SCOPE OF THE STUDY 16
3.4 POPULATION OF THE STUDY 16
3.5 RESEARCH DESIGN 16
3.6 SAMPLING TECHNIQUE 17
3.7 SAMPLE COLLECTION 17
3.8 SAMPLE UNIT 17
III
3.9 DATA COLLECTION 17
3.10 TOOLS USED FOR ANALYSIS 17
3.11 PERIOD OF STUDY 18
3.12 LIMITATION OF STUDY 18
DATA ANALYSIS AND INTERPRETATION
4.1 PERCENTAGE ANALYSIS 19
IV 4.2 ANOVA TABLE 37
4.3 CORRELATION 38
FINDINGS, SUGGESTION SAND
CONCLUSION
5.1 FINDINGS 40
5.2 SUGGESTIONS 41
V
5.3 CONCLUSION 42
BIBLIOGRAPHY 43
QUESTIONNAIRE 45
LIST OF TABLE
EDUCATIONALQUALIFICATION OF THE
4.1.3 21
RESPONDENT
EDUCATIONAL QUALIFICATION OF
4.1.3 21
THE RESPONDENT
Employee Motivation is the attitude employees have towards their work. It is the
desire and energy to do a job. It is what pushes them to perform in their job and achieve their
task level which helps to attain individual and as well as organizational goals.
Job satisfaction refers to a person’s feeling of satisfaction on the job, which acts as a
motivation to work. It is not the self-satisfaction, happiness or self-contentment but the
satisfaction on the job.Job satisfaction relates to the total relationship between an individual
and the employer for which he is paid.Satisfaction means the simple feeling of attainment of
any goal or objective. Job dissatisfaction brings an absence of motivation at work.
The importance of employee motivation and job satisfaction is growing all the time in
the companies. Motivation is a set of energetic forces that originate both inside and outside
the individual to initiate work behavior, and to determine the form, direction, intensity and
duration of behavior. It is vital for both employees and employers. As work is a particular
central area of human activity and people spend most of their adult life in employment,
motivation remains inevitable for employees. Motivation is also important for employers as it
is the deciding factor of job satisfaction and job performance of the employees.
1
1.2 INDUSTRY PROFILE
The automotive industry in India is one of the largest in the world with an annual
production of 23.96 million vehicles in F 2015-16 following a growth of 2.5%over the last
year. The automobile industry accounts for 7.1% of the country gross domestic product
(GDP). The 2 wheelers segment with 81% market share is the leader of the Indian
automobile market owing to a growing middle class and a young population. Moreover the
growing interest ofcompanies in exploring the rural markets further aided the growth of the
sector. The overall passenger vehicle segment has 13% market share.
India is also a prominent auto exporter and has strong export growth expectations for
the near future. In FY 2014-2015 automobile auto exporter grew by 15% over the last year
.In addition several initiatives by the government of India and the major automobile players
in the Indian market are expected to make India a leader in the 2 wheeler and 4 wheeler
market in the world by 2020.
The sales of PVs grew by 8.51%in April-October 2015 over the same period in the
previous year. The overall CVs segment registered a growth of 8, 02%in April-October 2015
as compared to same period last year. Medium & Heavy commercial vehicles (M&HCVs)
registered very strong growth of 32.3%while sales of light commercial vehicles (LCVs0
declined by 5.24% during April-October 2015 year to year.
2
1.2.2 History:
In 1897 the first car ran on an Indian road. Through the 1930s cars were imports only
and in small numbers.
1.2.3 1947-1970:
In 1952 the government appointment the first Tariff commission one of whose
purposes was to come out with a feasibility plan for the indigenization of the Indian
automobile industry. In 1953 the commission submitted their report which recommended
categorizing existing Indian car companies according to their manufacturing infrastructure
with licensed capacity to manufacture a certain number of vehicles with capacity increases
allowable as per demands in the future. The Tariff commission recommendations were
implemented with new polices that would eventually exclude companies that only imported
parts for assembly as well those with no Indian partner.
3
1.2.5 Utility and Light Commercial Vehicles:
Vehicle factory Jabalpur –started manufacturing Jonga Utility Vehicles and Vegan
1Ton (Nissan 4W73)in India under license from Nissan of Japan .They were the main troop
carriers of the Indian armed forces and much powerful than any other vehicles of their class.
Heavy vehicles factory was established in 1965 in Avadi near Chennai to produce
tanks in India. Since its inception HVF has produced all the tanks of India including
vijayanta, Arjun, Ajeya, Bhishma and their variants for the Indian army .HVF is the only
tank manufacturing facility of India.
Known as Bajaj Chetek by Bajaj became the largest sold scooter in the world .Many
of the two wheelers manufacture were granted licenses in early 60’s well after the tariff
commission was enabled. Royal Enfield Madras technical collaboration with Royal Enfield
UK to manufacture the Enfield Bullet range of motorcycles.Bajaj Auto Poona technical
collaboration with piaggio Italy to manufacture their best sellingvespa range of scooter and
three wheelers with commercial option as well.
4
1.2.8 Two wheelers:
TVS Motor
Royal Enfield
India Yamaha Motor
Passenger vehicles:
BMW India
Ford India Private Limited
Hyundai Motor India Limited
Mitsubishi
Renault Nissan Automotive India private limited
Nissan motor India private limited
Renault India private limited
5
1.3 COMPANY PROFILE
Valeo Friction Materials India was set up in 1997 as a joint venture between the valeo
group and Anand, India to manufacture a new range of environment friendly clutch facings.
These products use water based process free from asbestos lead organic solvents aramid
fiber& ceramic fiber and are manufactured in compliance with July 2003 European
Regulations. With our fiber glass based technology valeo G5 clutch facings offer a longer
lifespan as well.As a leaders in dry friction products we use G5 (Generation 5) clean
technology for clutch facings. Our G5 clutch facings the first range of green clutch facings
enable our customers to considerably reduce atmos.1pheric emissions and improve working
condition. We develop generic products with each facing grade corresponding to the same
formula all over the world.
Valeo clutch facings provide enhanced driving comfort while offering a longer lifetime. The
company is a supplier to major original equipment manufacturers for passenger cars utility
vehicles, Trucks, Tractors and the three wheeler segment in India through leading clutch
makers.
We constantly endeavor to sustain our technological edge in the industry ensuring the
highest levels of quality and performance. Our R&D simulation testing measurement and
analysis use highly advanced information technology tools with to fully satisfy constantly
changing market requirements while offering cost competitive solution to our customers.
In India valeo is headquartered in Chennai with 5 production sites in Chennai and pune and a
state of the art research centre in Chennai. It employs over 3000 people and supplies
products
6
to car makers that include ford, Nissan, Marathi, Hyundai, GM, Fiat, and Volkswagen&
Toyota.
Valeo friction materials Indian limited is a joint venture between valeo group, France
and Anand India .The company was set up in 1997 to manufacturing a range of 100%
environmental friendly clutch facings specially geared to improve driving comfort while
offering a longer lifetime.
Valeo is made up of our business group and an aftermarket activity valeoservice. The
comfort and driving assistance system business group develops interface system between the
drivers the vehicle and the environment which help to improve comfort and safety. The
power train system business group develops innovative power train solutions aimed at
reducing fuel consumption and CO2 emission. The visibility system business group design
and produces innovative systems which offer the driver perfect visibility thereby improving
the safety of both driver and passenger.Valeo service supplies original equipment spares to
automakers and replacement parts to the independent aftermarket. It offers a wide range of
products and services for all aftermarket activities worldwide.
Commitment
Valeo commitment to sustainable development concerns all of its employees as well as its
customers and suppliers. This support from all parties is essential because we can only
perform well with everyone commitment.
To satisfy our customer by fulfilling their needs in terms of quality, cost & delivery.
To do this the group applies A ‘’5AXES’’ methodology that is rigorously implemented by all
of its employees.
7
1.3.3 THE 5 AXES:
At valeo total quality is a state of mind .It concerns everyone at every level and at every
movement.
Involvement of Personnel:
Because everyone whatever their position plays a part in quality basic valeo puts
employees at the heart of its operational excellence strategy .This involves recognizing their
skills enhancing them through training nag giving people the resources they need to carry out
their responsible. Employees are particularly encouraged to make suggestion for
improvement and to participate actively in the functioning of their autonomous team.
The quality of a product is closely linked to the organization at its production site. To
improve productivity and product quality valeo has developed its own production system
based on pull-flow organization, flexible production resources the elimination of all non-
productivity operations and stopping production at the first non-quality incident.
Constant Innovation:
Supplier Integration:
Thanks to valeo partnership with its suppliers the group benefits from their ability to
innovate and works with them to develop productivity plans and improve quality .Valeo
works particularly closely with a limited number of suppliers chosen from among the best in
the world with which it maintains mutually beneficial long term relations.
8
Total Quality:
In order to meet customer in terms of products and service quality total quality is
required thought the group and form its suppliers.
The principal technological development that our R&D teams are working on aim to
reduce vehicle fuel consumption. This is achieved by increasing internal combustion engine
performance using electric propulsion systems reducing the energy consumption of the
various system and reducing the weight of parts.Valeo is developing intuitive driving to
facilitate the interaction between the vehicles the driver and the surrounding
environment;Freeing up time for drivers to handle other tasks and improving vehicle safety;
these are the aims of delegated driving which calls on laser scanners –key enables for highly
automated driving due to their extended detection range wide field of view and accuracy –as
well as sensors and cameras. Vehicles that are connected to the surrounding environment
receive and transmit data in real time. This enables them to constantly adapt to driving
condition and allows controlling application and accessing certain vehicle data remotely via
Smartphone thank to the valeoInBlue system drivers can use their Smartphone or smart
watch to unlock, lock and start vehicle.
9
CHAPTER II
2. REVIEW OF LITERATURE:
A literature is a body of text that aims to review the critical points of current
knowledge on a particular topic, the literature review usually precedes a research proposal
methodology and results section. Its ultimate goal is to bring the reader up to date with
current literature on a topic and forms the basis for other goals, such as future research that
may be needed in the area.
Motivating employees and keeping them satisfied are some of the ways that managers
and organizations retain employees and provide excellent service. Employees have attitudes
about different aspects of their job, their careers, and their organization. They are composed
of emotion, thought and behaviors. Employee’s turnover starts with an intension. Turnover
intention is caused by occupational stress. Highly level of turn over intension could be
attributed to occupational stresses. The need to enhance working condition to improve job
performance and convince employees not to leave their job.
According to Miles burke their article “Benefits for increased job satisfactionIOSR-
Journal of Business Management-Vol. 6Issue 2 Nov-Dec2012)
10
According to Miriam T Abbah in their article “Employee motivation” ISOR Journal
Of Business Management (IOSR-JBM)-VOL 16, Issue 4ver, I, Apirl2014,pp 01-o8
This paper conclude that employee motivation is an intricate and sophisticicated subject
however contemporary managers must face and deal with it to obtain organizational success
According to Dina Maria Lute in their article “job motivation “The impact of Rewards
on employee job satisfaction in Bank International journal of BusinessManagementvol
6,issue 2,nov-dec 2012 ,pp 09-15
Job satisfaction and work performance in Romanian trade enterprise. The result showed that
motivation was too often associated with high salaryand too little with non financial rewards
in Romanian enterprise. The hypothesis of the study indicated the employee’s motivation
level connected to employee’s job performance and employee’s satisfaction level. Besides
employees satisfaction level connected with employee’s job performance and different facts
of the employee’s satisfaction influence the overall satisfaction level of employees. There
was no direct and divergent link between employee job satisfaction and the performance of
the organization in which they worked.
Library personal must acknowledge that mental health is better anchored in intrinsic
motivational factors within one’s control. The need to assume responsibility for one’s career,
especially in a depressed economy, cannot be over emphasized.
According toNirav Dave in their article “job satisfaction of the Teacher of Higher
Education Institution” 2010
This article includes discussion on different perspectives regarding job satisfaction of teacher
oh higher education institutes. It has been found that job satisfaction of faculty members is
very critical aspects for all higher educational institutes and it affects performance of
employees and quality of education in all higher education institutes
11
According to Nadia Ayub in their article “Employee motivation and Work
Performance. A Comparatively Study of Mining Companies In Ghana –Journal of
Industrial Engineering and Management vol 3, no, 3
The was undertaken with 9 sub scales namely pay ,promotion , supervision, fringe benefits,
contingency rewards, operating conditions, co- workers , nature of work and communication.
The study showed that there was positive relationship between work motivation and job
satisfaction. The result highlighted that managers felt motivated by good work environment
with colleagues, interesting assignments feedback as well as compensation as money .The
result also indicated that there was a significant gender difference on variables of work
motivation.
Eisenberger, Roades, &Caneron (1999) conducted three studies that examined the
relationships for high performance with perceived self-determination and intrinsic
motivation. Study 1 found that pay for meeting a performance criterion had positive effects
in students’ perceived self determination and competence, expressed task enjoyment, and
free time spent performing the task (Eisenberger et al., 1999). Study 2 established that
perceived self-determination mediated positive relationships between employees’
performance reward expectancies and perceived organizational support, mood at work, and
job performance(Eisenberger et al., 1999). Study 3 demonstrated that performance reward
expectancy was positively related to employees’ expressions of interest in their ongoing
work activities (Eisenberger et al., 1999). The above studies conclude that people
understand the use of reward in everyday life, which involves the reward giver’s control
over the recipient, the person, group, or institution providing the reward (Eisenberger et
al.,1999).
12
Laschinger, Finegan, and Shamian (2001) conducted a study to test
empowerment. They used a random sample of 412 staff nurses. The study was based off of
Kanter’s theory of organizational empowerment that argues that work environments that
provide access to information, support, resources, and opportunity to learn and develop,
empowers, and influences employee work attitudes, productivity, and organizational
effectiveness. Kanter suggests that as a result, employees are more satisfied with their work
and sense that management can trust that they can do whatever is necessary to ensure high
quality outcomes (Laschiner et al., 2001). ResultsfromLaschinger et al. (2001) study agree
with Kanter’s study and suggest that fostering work environments that enhance perceptions
of empowerment willenable positive effect on organizational members.
Results of Drake et al (2007) study agree with Spreitzers’ model that the two key
aspects of a firm’s control system are performance feedback and reward systems. These two
aspects have a significant aspect on perceived employee empowerment, task motivation and
performance. The Drake, Wong, and Salter study found that, “financial feedback has a
significant and positive effect on perceived impact, while performance based rewards have
significant and negative effects on self-determination and perceived competence” (p. 85).
Organizations should carefully consider the techniques that they use to increase feelings of
empowerment amongemployees.
In order for individuals to perform at a high level there needs to be some way to
measure the performance, and a way to give feedback that is empowering. “There is a
strong case that situational empowerment by itself is unlikely to promote performance
unless supported by appropriate feedback”(Leach, Jackson, & Wall, 2001, p. 873). When
individual performance does not have the appropriate feedback and rewards, employees will
not feel empowered to perform at a high level and meet the other objectives and goals of
theorganization.
13
Bandura (as cited in Walumbwa et al., 2008) suggests that self-efficacy plays an
important role in task related performance. He believes that self-efficacy beliefs influence
an individual’s choice of goals and goal directed activities, emotional reactions, and
persistence in the face of challenge and obstacles (2008). Results of the Walumba et al.
study found, “transformational leadership relates to follower identification with work unit
and self-efficacy, which interacts with means efficacy to predict individual performance”
(p.12).
Vecchio, Justin, & Pearce found that, “both transactional and transformation
leadership had a negative interactive relationship for predicting the outcome of job
performance. The vision of the leader and intellectual stimulation were more positively
correlated with employee performance when the leaders were using low contingent
rewards” (2008, p. 71). Transformational leadership is a relatively new leadership style that
may positively relate to attitudes, behavior, and performance of employees. Vecchio et al.
study implies that the vision of the leader and intellectual stimulation is a more important
fact for increasing performance versus using a high amount of external rewards to predict
the outcome of job performance.
The Wegge et al. (2006) study used employees that worked at a call center where
task variety is repetitive. Results from the study found that there was a correlation between
motivating potential and job satisfaction, motivating potential and organizational
citizenship behavior, and motivating potential and turnover (Wegge et al., 2006). The
experiments from the Wegge et al study also found that motivating potential and
organizational identification correlated moderately (r=.36). “For customer service
representatives who were highly identified with their organization, a good task design
ensured better well being” (Wegge et al., 2006, p. 76). In both of the experiments in the
study, there was replicated strong relationships that exist between organizational
identification and several identification indicators of work motivation and well being in the
call center setting (Wegge et al., 2006). “A high organizational identification corresponded
with high work motivation (high job satisfaction, OCB, personal accomplishment, and low
turnover), and better employee well being, which consisted of lower health complaints,
lower emotional exhaustion, and depersonalization” (p. 78).
14
Bandura (as cited in Walumbwa et al., 2008) suggests that self-efficacy plays an
important role in task related performance. He believes that self-efficacy beliefs influence
an individual’s choice of goals and goal directed activities, emotional reactions, and
persistence in the face of challenge and obstacles (2008). Results of the Walumba et al.
study found, “transformational leadership relates to follower identification with work unit
and self-efficacy, which interacts with means efficacy to predict individual performance”
(p.12)
15
CHAPTER III
3. RESEARCH METHODOLOGY
The title of the project is “A study on Employee Motivation and Job satisfactionat Valeo
Friction private limited kanchipuram Tamil Nadu, India”.
The research design for the study is descriptive. Descriptive research studies are these
which are concerned with describing the characteristic of a particular individual.
16
3.6 SAMPLING TECHNIQUE:
As far as the present study is concerned, the researcher has collected the data required
from the sample population by Simple Random Sampling Technique under Probability
Sampling method.
The study was conducted at valeo friction private limited Kanchipuram, Tamilnadu.
Direct interview
Direct observation
On the other hand, are those which have already been collected by someone else and which
have already being passed through the statistical process. The methods of collecting primary
and secondary data differ since; primary data are to be originally collected, while in the case
of secondary data, the nature of data collection work is merely that of compilation.
17
3.11 PERIOD OF STUDY:
The main source of data for the study was primary data with the help of self
administered questionnaires. So there are chances of biased information provided by
the respondents.
Difficult to get exact information because some of the employees are reluctant to
share the information.
Most of the employees were busy with their tight work and they don’t be disturbed.
18
CHAPTER IV
4. DATA ANALYSIS AND INTERPRETATIONS
Female 21 15.8
Gender
120
100
80
60
Frequen
40
20
0
Inference:
The above table shows that the gender variation of the respondents. Here 84.2% of the
respondents belong to male category and 15.8% of the respondents belong to female
category. Which means in the concern male population is high.
19
4.1.2 This table shows the age wise classification of the respondents:
20-25 35 26.3
25-30 43 32.3
30-35 44 33.1
35-40 8 6
40 above 3 2.3
4.1.2 This chart shows the age wise classification of the respondents
Age
50
40
30
Frequen
20
10
0
Disagree Strongly disagree
Age
Inference:
The above table gives the 33% of respondent belongs to the age group 30-35 and 2. %of the
respondent belongs to the age group of above 40.Here the majority of respondent belong to
the age group of above 30-35.
20
4.1.3 This table shows the education wise classification of the
respondents:
SSLC 2 1.5
HSC 14 10.5
Diploma 72 54
UG 38 29
PG 7 5.3
4.1.3 This chart shows the education wise classification of the respondents
E.Q
80
60
Frequen
40
20
0
Disagree Strongly disagree
E.Q
Inference:
The above table shows that the education qualification 54.1% of the respondent are diploma
&post graduation and others are none of them study majority of respondent are diploma
qualification.
21
4.1.4 This table shows the marital status wise classification of
the respondents:
Single 56 42
Married 77 58
This chart shows the marital status wise classifications of the respondents
M.S
80
60
Frequen
40
20
0
Disagree Strongly disagree
M.S
Inference:
The above table shows that the marital status variation of the respondents. Here 77% of the
respondents belong to married category and 56% of the respondents belong to single
category. Which means in the concern married population is high.
22
4.1.5 This table shows the Reward/ Recognitions are impartial in
my company.
Strongly Agree 53 40
Agree 48 36
Neutral 19 14
Disagree 10 8
Strongly disagree 3 2
4.1.5 This chart shows the reward / Recognitions are impartial in my company
.
45
40
35
30
25
20
15
10
0
Strongly Agree Agree Neutral Disagree Strongly disagree
23
Inference:
The above table and chart shows that the rewards/ recognitions are impartial in my
companyby the respondents. It is clear that the majority that is 40% of the respondents
strongly agree that the rewards and recognitions are impartial in my company, 36% of the
respondents agree, 14% of the respondents are neutral,8% of the respondents disagree and
2% of the respondents strongly disagree that the rewards/recognitions are impartial in my
company. Hence the table proves by the respondents that the rewards/recognitions are
impartial in my company.
24
4.1.6 This table shows the promotion is fair and impartial in my company.
Strongly Agree 48 36
Agree 53 40
Neutral 10 8
Disagree 19 14
Strongly disagree 3 2
4.1.6 This chart shows the promotion is fair and impartial in my company.
45
40
35
30
25
20
15
10
5
0
Strongly Agree Agree Neutral Disagree Strongly disagree
Inference:
The above table and chart shows that the promotion is fair and impartial in my
companyby the respondents. 40% of the majority respondents only agree that the promotion
is fair and impartial in my company, 36% of the respondents strongly agree, 8% of the
respondents are neutral, 14 % of the respondents disagree and 2% of the respondents strongly
disagree that the promotion is fair and impartial in my company. Hence the table proves by
the respondents that the majority of the respondents only agree to it.
25
4.1.7 Table of Job security
Strongly Agree 35 26
Agree 42 32
Neutral 22 17
Disagree 18 14
Strongly disagree 16 11
50
45
40
35
30
25
20
15
10
5
0
Strongly Agree Agree Neutral Disagree Strongly
disagree
Inference:
The above table and chart shows the job security for the employees in the companyof
the respondents. It is clear that the majority that is 32% of the respondents only agree that
there is job security in the company, 26% of the respondents strongly agree, 17% of the
respondents are neutral, 14 % of the respondents disagree and 11% of the respondents
strongly disagree that there is no job security in the company. Hence the table proves there is
only 32% job security in the company.
26
4.1.8 This table shows the Reward/ Recognition
Strongly Agree 45 34
Agree 65 49
Neutral 12 9
Disagree 5 4
Strongly disagree 6 4
50
40
30
20
10
0
Inference:
The above table and chart shows that rewards/ recognitions are given to the
employees by the company for their contribution and achievementof the respondents. It is
clear that the majority that is 49% of the respondents only agree that the rewards and
recognitions are given by the company for achievement and contribution, 34% of the
respondents strongly agree, 9% of the respondents are neutral, 4% of the respondents
disagree and 4% of the respondents strongly disagree that the rewards/recognitions are not
given by the company. Hence the table proves by the respondents that 49% of the
respondents only agree to the rewards/recognitions given by the company for their
achievement.
27
4.1.9 This table shows the welfare facilities
Strongly Agree 75 56
Agree 35 26
Neutral 11 8
Disagree 7 5
Strongly disagree 7 5
50
40
30
20
10
0
Inference:
The above table and chart shows the welfare facilities provided by the companyof the
respondents. It is clear that the majority that is 56% of the respondents strongly agree that
there if good welfare facilities in my company, 26% of the respondents agree, 8% of the
respondents are neutral, only 5% of the respondents disagree and only 5% of the respondents
strongly disagree that there is no welfare facilities in the company. Hence the table proves
by the respondents that the company welfare facilities are excellent.
28
4.1.10 This table shows the relationship with employer and co-worker
Strongly Agree 18 13
Agree 48 36
Neutral 35 26
Disagree 25 19
Strongly disagree 7 5
4.1.10 This chart shows the relationship with employer and co-worker.
50
40
30
20
10
0
Inference:
The above table and chart shows the relationship between the employer and employee
in the companyof the respondents. It is clear that the majority that is 36% of the respondents
only agree that there is good relationship between the employees and employer in the
company, 13% of the respondents only strongly agree, 26% of the respondents are neutral,
19% of the respondents disagree and only7% of the respondents strongly disagree that there
is no good relationship between the employer and employees in the company. Hence the
table proves by the respondents that there is only 36% of the respondents agree there is good
relationship between the employees and employer.
29
4.1.11 This table shows the Co-workers share their knowledge and ability.
Strongly Agree 53 39
Agree 54 41
Neutral 16 12
Disagree 6 5
Strongly disagree 4 3
4.1.11 This chart shows the co-worker share their knowledge and ability.
50
40
30
20
10
0
Inference:
The above table and chart shows the support given by the employees to their co-
workers in the companyof the respondents. It is clear that the majority that is 41% of the
respondents only agree that employees help to their co-workers in the company, 39% of the
respondents strongly agree, 12% of the respondents are neutral, 5% of the respondents
disagree and only 3% of the respondents strongly disagree that the employees won’t help
each other in their work. Hence the table proves by the respondents that the 41% only agree
to it.
30
4.1.12 This table shows the relationship between employees
Strongly Agree 56 42
Agree 64 47
Neutral 6 5
Disagree 5 4
Strongly disagree 2 2
50
40
30
20
10
0
Inference:
The above table and chart shows the relationship between the employees in the
companyof the respondents. It is clear that the majority that is 47% of the respondents agree
that there is healthy relationship between the employees in the company, 42% of the
respondents strongly agree, 5% of the respondents are neutral, 4% of the respondents
disagree and 2% of the respondents strongly disagree that there in bad relationship between
the employees in the company. Hence the table proves by the respondents that the there is
good relationship between employees in the company.
31
4.1.13 This table shows the employer behavior with employees is satisfied
Strongly Agree 25 18
Agree 36 28
Neutral 48 36
Disagree 18 14
Strongly disagree 6 4
4.1.13 This chart shows the employer behavior with employees is satisfied.
50
45
40
35
30
25
20
15
10
5
0
Strongly Agree Agree Neutral Disagree Strongly
disagree
Inference:
The above table and chart shows the employer behavior with the employees in the
companyof the respondents. It is clear that the majority that is only 28% of the respondents
agree the employer behavior with employee in the company is good, 18% of the respondents
agree, 36% of the respondents are neutral, 8% of the respondents disagree and 2% of the
respondents strongly disagree that the behavior of the employer is not good. Hence the table
proves by the respondents that the behavior of the employer is not in a standard level.
32
4.1.14 This table shows the work is according to qualification and skill
Strongly Agree 43 32
Agree 59 44
Neutral 20 15
Disagree 9 7
Strongly disagree 2 2
4.1.14 This chart shows the work is according to qualification and skill.
50
40
30
20
10
Inference:
The above table and chart shows the work to the employees is only according to the
qualification and skill in the companyof the respondents. It is clear that the majority that is
44
% of the respondents only agree that work is given to the employees according to skill and
qualification in the company, 32% of the respondents strongly agree, 15% of the respondents
are neutral, 7% of the respondents disagree and 2% of the respondents onlystrongly disagree
to it. Hence the table proves by the respondents that the work given to employees is based on
their skill and qualification.
33
4.1.15 This table shows the Employees are satisfied with top management
Strongly Agree 40 30
Agree 60 45
Neutral 10 8
Disagree 8 6
Strongly disagree 15 11
4.1.15 This chart shows the employees are satisfied with top management.
50
40
30
20
10
0
Inference:
The above table and chart shows that whether the employees are satisfied with the top
management of the companyof the respondents. It is clear that the majority that is 45% of the
respondents only agree that the employees are satisfied with the top management, 45% of the
respondents agree, 8% of the respondents are neutral, 6% of the respondents disagree and
11% of the respondents strongly disagree with the satisfaction of the top management.
Hence the table proves by the respondents the employees are satisfied with the top
management.
34
4.1.16 This table shows the satisfaction with Working Environment
Strongly Agree 65 49
Agree 45 34
Neutral 6 4
Disagree 7 5
Strongly disagree 10 8
50
40
30
20
10
0
Strongly Agree Agree Neutral Disagree Strongly disagree
Inference:
The above table and chart shows the employees satisfaction with the working
environment of the companyof the respondents. It is clear that the majority that is 49% of the
respondents strongly agree that they are satisfied with the working environment,34% of the
respondents agree, 4% of the respondents are neutral, 5% of the respondents disagree and 8%
of the respondents strongly disagree with the satisfaction of the working environment. Hence
the table proves by the respondents the employees are satisfied with the working
environment.
35
4.1.17 This table shows the Freedom to decision making in work
Strongly Agree 42 44
Agree 58 31
Neutral 20 15
Disagree 8 6
Strongly disagree 5 4
50
40
30
20
10
Inference:
The above table and chart shows thatthe employees are given freedom to take
decision to complete their workof the respondents. It is clear that the majority that is 44% of
the respondents strongly agree that they are given freedom to take decision to complete their
work, 31% of the respondents agree, 15% of the respondents are neutral, 6% of the
respondents disagree and only4% of the respondents strongly disagree with the decision
making process. Hence the table proves by the respondents the employees given full freedom
to take their decision in completing their work.
36
4.2 ANNOVA TABLE
TESTING ON HYPOTHESIS
Ho= There is no significant difference between Education qualification& job
satisfaction level
Inference:
Since P value is < 0.01 then reject Ho is rejecting at 5% level of significance. Hence
concluded that there is a significant difference Education Qualification Job satisfaction.
37
4.3 CORRELATION COEFFICIENT:
Correlation is a study of the linear relationship between two variables and express in
prices manner. The changes in value of one variable will affect the value of the other variable
then both the variables are correlated.
( − ̅)( − )
=
∑( − ̅)2 ∑( − )2
x y − ) ( −
( − ) ( − ) ( − ) (
)( − )
56 18 29.4 -8.6 864.36 73.96 -256.84
̅ = ∑ = = 26.6
= ∑
= = 26.6
38
( − ̅)( − )
= ∑( − ̅)2 ∑( − )2
.
=√ . .
.
=√ .
.
= .
= 0.4621
Interpretation:
39
CHAPTER –V
5. FINDINGS, SUGGESTIONS AND CONCLUSION
5.1 FINDINGS:
Majority of the respondents belonged to the age group between 30-35 years (33%)
Majority of the respondents belonged to the gender male (84%)
Most of the respondents Qualification belong to Diploma (54%)
Majority of the respondents are married (58%)
40% of the employees strongly agree with Reward /recognitions are impartial in my
company
40% of the employees agree with the promotion is fair and impartial in the company
32% of the employees only agree with I feel secured with my job
49% of the employees agree with I am more motivated to do my job when I feel am
recognized & appreciation for my contribution to the organization
36% of the employees agree with smooth relation with your employer& co-workers
41% of the employees agree with my co-workers share their knowledge & ability
with others
31% of the employees agree with use my own judgment
41% of the employees agree with my coworkers get along with each other
36% of the employees are neutral with over all behavior of your employer
44% of the employees are neutral with qualification skills
45% of the employees agree with employees are satisfied with the top management
49% of the employees strongly agree with employees get appreciation &rewards if
the desired work/target are accomplished
56% of the employees disagree with welfare facilities provided to the employees by
the organization are satisfactory
40
5.2 SUGGESTIONS:
Job security has long been one of the most positive aspects of valeo friction private
limited. If an employee is fired from the job his whole family suffers a lot. So once
an employee in hired before firing an ample opportunity and systematic procedure
should be followed in the organization. Very specific during covid-1p no employee
should be fired.
To increase the productivity and communicate the message of an organization there
must be good and healthy relationship between employer and employee, employee
and co-workers then only the organization can achieve their goals and an employee
can attain his individual goal. So the relationship in the organization between the
employees and employer should be strengthen.
Hence the company needs to introduce special scheme related to reward, gratuity,
promotion &other related benefits to enhance the employee’sjob satisfaction level.
To encourage competitive culture in valeo friction limited seniority based and skill
should be considered in the promotion polices.
41
5.3 CONCLUSION:
It is the employees who determine the development of the organization .Hence retaining the
staff and high level of motivation& job satisfaction is very important fact an a organization.
Through the study the researcher found some fact and with the help of her theoretical
knowledge identified some gray area put forward some suggestions to improve upon, which
is the key success of the organization.
42
REFERENCES
BIBLIOGRAPHY:
1. Mamoria C.B, Personal Management, 5th edition, New Delhi , Tata McGraw Hill
Publishing company limited 2008
2. Mena Panday, Himalaya Publishing House, 1988
3. Kothari C.R. Research Methodology ,methods of techniques 2nd edition ,New Delhi
,new Age International (p)ltd, publishers ,2004
4. Aswathappa, K. Human Resource and Personal Management
5. Sekaranuma, “Research methods for business a skill building approach “, 4th edition
New Delhi Wiley India (P) ltd 2007
6. Russ-Eft, D., &PreskilEvaluation in organization, New York basis books 2001
7. Temple B & YOUNG “Qualitative research and translation dilemma,” New York 2nd
edition 2004
8. William G Zikmund, Barry J Babine, Jon scar,, AtanuAdhikari, Mitch Griffin, Business
Research methods, a south Asian perspective, 8th engage learning New Delhi 2012
9.Khuzaeni, MS. Idrus, Djumahir, solemn, “The influence of work culture work stress to
the job satisfaction and employees motivation in the state treasury service office in
Jakarta ,Indonesia” IOSR Journal of business management 9IOSR-JBM0 e-ISSN:2278-
487X march-Apr.20130
10. James L 1989, Integrating work environment perceptions. Explorations in to the
measurement of meaning. International journal management 9IOSR-JBM0 e-ISSN: 2278-
487X march-Apr.20130
43
JOURNALS AND ARTICLES:
1. Dr. Wendell Lather their article “Employees motivation, attitudes, and turnover”
International Journal of Human Resource Studies- 2014, vol.5, No. 2)
2. Miles burke their article “Benefits for increased job satisfaction IOSR-Journal of
Business Management-Vol. 6Issue 2 Nov-Dec2012)
3. Miriam T Abbah in their article “Employee motivation” ISOR Journal Of Business
Management (IOSR-JBM)-VOL 16,Issue 4ver,I,Apirl2014,pp 01-o8
4. Dina Maria Lute in their article “job motivation “The impact of Rewards on
employee job satisfaction in Bank International journal of Business
Management vol 6,issue 2,nov-dec 2012 ,pp 09-15
5. Dr. Wendell Lather their article “Employees motivation, attitudes, and
turnover” International Journal of Human Resource Studies- 2014, vol.5, No. 2)
6. Miles burke their article “Benefits for increased job satisfaction IOSR-Journal
of Business Management-Vol. 6Issue 2 Nov-Dec2012)
7. Miriam T Abbah in their article “Employee motivation” ISOR Journal Of
Business Management (IOSR-JBM)-VOL 16,Issue 4ver,I,Apirl2014,pp 01-o8
8. Dina Maria Lute in their article “job motivation “The impact of Rewards on
employee job satisfaction in Bank International journal of Business
Management vol 6,issue 2,nov-dec 2012 ,pp 09-15
WEBLIOGRAPHY:
1. www.deccangroup.com
2. www.ekkigroup.com
3. www.pumpbazar.com
4. www.pointpumps.com
5. www.pumpkart.com
6.www.kaevelpumps.com
7. www.indusryweek.com
8. www.wikipedia.com
9. www.study.com
10.www.materialsmanagement.inf
44
APPENDIX
QUESTIONNAIRE
Respected sir/Madam
This study is intended as a part of my MBA program, the accomplishment of which I would
like to gather some information from you all. The information collected will be kept
confidential for my academic research purpose only .I will be grateful if you spent some time
to fill it up.
PART A
PERSONAL DETAILS:
1) Name:
2) Age
A) 20-25 yrs b) 25-30 yrs c) 30-35 yrs d) 35-40 yrs e) Above 40 yrs
3) Gender
a) Male b) Female
4) Marital Status
a) Single b) Married
5) Education Qualification
a) SSLC b) +2 c) Diploma d) UG e) PG
45
PART B
FACTORS THAT MOTIVATES THE
EMPLOYEE
S.NO QUESTION SA A N DA SDA
46
JOB SATISFACTION LEVEL
47