Jitender Kumar Khattar

EXECUTIVE SUMMARY
Certified Scrum Master from Scrum Alliance and PRINCE2® Practitioner with
around 14 years of experience in Project Management, Application
JITENDER KUMAR Maintenance & Support. An expert in SDLC with familiarity of working on
Agile and Waterfall Methodologies. Hands-on experience in defining scope,
identifying & mitigating risks to make sure the project completes on time, on
high quality, with in the budget by effectively organizing, managing and
Delivery Management/ Project Management/ Product
utilizing all resources. Recognized for organizing and facilitating daily stand-up
Implementation with Domain Expertise in
meetings, reviews, retrospectives, sprint, release planning, demos and other
Insurance/ Banking
Scrum-related meetings.
KEY RESULT AREAS

CONTACT
Delivery Management:
Mobile: +91-9004006031  Investigating and analyzing the causes of non-conformance along with
Email: jitender.kumar2001@gmail.com identifying & implementing preventive measures to resolve the case
 Authoring business requirement documents, functional requirement
documents, test cases, technical design document, Go-Live documents
CORE COMPETENCIES and traceability matrix
 Service Delivery Management Program/ Project Management:

 Project Management  Planning project activities viz. scope definition, estimation, tracking,
 Change/ Incident Management change management, delivery management & post-implementation
 Risk Management support; implementing project plans within preset budgets and deadlines
 Scope Management  Analyzing the project requirements for further proceedings as well as
 Agile & Waterfall Methodology delivering and implementing project as per scheduled milestones
 Client Relations & Presentations  Conducting variance analysis, tracking SLA, preparing weekly/ monthly
 Cross-Functional Supervision status report and quality reviews
 Stakeholder Management
 Team Building & Mentoring Software Development:
 Creating and setting up engineering process and methods along with
creating SOPs
TECHNICAL SKILLS  Gathering and studying requirements for new requests
 Developing new functionality, debugging and providing production
 SQL, DB2, Oracle, Mainframe, COBOL, CICS support within SLA
 MPP, Clarity, Whizible, SVN, VSS, JIRA  Resolving tickets logged by end users and providing Level 1/ Level 2/
 HPALM, RTM, Use Cases, MS-Visio, QTP Level 3 Support
 Coding, Testing, Reviews and UAT Support
Product Development/ Application Maintenance:
 Conducting product fitment study, application impact analysis, business
EDUCATION plan analysis along with validating technical solutions against business
requirements
B. Tech. (Electronics and Communication
 Managing Product/ Application Support inclusive of gathering
Engineering)
requirements, devising release plans, risks and schedules along with
Kurukshetra University, Kurukshetra with 62% tracking multiple tasks and providing status updates on issues
 Implementing Agile methodology and streamlining product and tech
teams
CERTIFICATIONS/ TRAININGS UNDERGONE
Stakeholder Management:
 CSM – Certified Scrum Master from Scrum
 Eliminating 100% customer reported defects by monitoring the SLAs and
Alliance
TATs thus providing greater customer satisfaction
 Certified PRINCE2® Practitioner for Project
 Building and motivating cross functional teams to achieve the desired
Management from AXELOS
objectives
 ILSS – Integrated Lean Six Sigma and
Organizational Insurance Certified
Risk Management:
 Conducted Insurance trainings at account level
 Conducting detailed risk assessments by analyzing documents, statistics
e.g. Life, Long Term Care and Health Insurance
and reports
 Leading project risk management process and defining risk appetite
 Advising senior management on the potential risks of a project
 Classifying, evaluating, and monitoring the Project risk
 Conducting weekly project reviews of all active tasks
 Implement strategies to minimize the exposure to any risk
CAREER CONTOUR
Since Apr 2018 with Indovision, Mumbai as Project Manager (Client: SBIL Life Insurance, India)
 Coordinated with key stakeholders to define the requirements and delivery milestone of new services
 Performed requirement elicitation through workshops and meetings with product owners and client SME
 Carried out feasibility study of the new projects to ensure that the expectations from all stakeholders are met
 Conducted functionality review of the developed solution and client walkthrough of the end-to-end solution
 Ramped up production support team in short time spam of 3 months
 Actively collaborated with Product Owners on product backlog for prioritization
 Monitored and controlled project deliverables from SDLC perspective
 Effectively tracked team’s progress, including burn down, velocity and release forecasting
Feb 2011 – Feb 2018 with Capgemini, Mumbai
Feb 2014 - Feb 2018 as Project Manager (Client- Genworth Financial Inc, USA)
 Devised detailed project road maps, plans, schedules and work breakdown structures
 Managed end-to-end delivery of projects within timescale, cost and quality constraints
 Coordinated with key stakeholders to define the requirements and delivery milestone of new services
 Executed multiple projects by using scrum and waterfall methodology simultaneously
 Created and maintained RTM for entire life cycle of project for all stakeholders
 Coordinated closely with the Product Owner on backlog grooming to keep product backlog relevant and prioritized
 Provided the architectural changes for application based on IBM Mainframe, COBOL, JCL, CICS, DB2, IMS
 Facilitated the trainings required by the team members and ensued proper KT within the team
 Successfully achieved saving of approx. $109K per year by providing Value innovation
 Awarded “Certificate of Excellence” from BU for contribution towards knowledge management
 Achieved Customer’s “Certificate of Excellence” in recognition of outstanding project results
Dec 2011 - Jan 2014 as Project Lead (Client: Guardian Life Insurance, USA)
 Monitored and controlled project deliverables from SDLC perspective
 Ensured no schedule slippages by monitoring the effort and schedule variances
 Created and maintained RTM for entire life cycle of project for all stake holders
 Modified and reviewed Complex Code as per requirement in COBOL, CICS, DB2 and IMS
 Proficiently provided value Innovation thus achieving savings of approx. $80K per year
 Improved the TAT for production issues by 28% and implemented Lean six sigma for creation of test bed
Feb 2011 - Nov 2011 as Team Lead (Client: MetLife Inc, USA)
 Designed and modified the code based on requirements
 Created and executed unit & system test cases, programs and provided technical solution for fixing the issue
 Bridged the gaps between technical and functional requirements through systems analysis
 Ramped up team from scratch and motivated them to accomplish the project goal
Aug 2009 – Jan 2011 with Atos Origin, Mumbai as Team Lead (Client: Dresdner Bank, Germany)
 Carried out code changes as per specification in COBOL, CICS & DB2, executed unit and System test cases
 Prepared the test data and executed unit test cases
 Successfully executed few modules by using lean methodology
 Executed DB2 utilities and Backup of database and performed versions control of package
PREVIOUS ASSIGNMENTS
Accenture, Mumbai Senior Developer (Client: Barclays Bank, UK) Oct 2007 - Jun 2009
Syntel, Mumbai Software Engineer (Client: Humana Inc, USA) Jan 2006 - Sep 2007
 Created LLD and carried out code changes in IBM Mainframe, COBOL, CICS & DB2 along with unit testing of programs
 Carried out self and peer review of Source code developed and reported the bugs to the Project Lead
 Completed Integration testing of the software against integration test cases
 Root cause analysis for defects by statistical technique

Jitender Kumar Khattar

Uploaded by

Copyright:

Available Formats

Jitender Kumar Khattar

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Jitender Kumar Khattar

Uploaded by

Copyright:

Available Formats

EXECUTIVE SUMMARY

KEY RESULT AREAS

 Service Delivery Management Program/ Project Management:

Feb 2011 – Feb 2018 with Capgemini, Mumbai

You might also like

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.