TL-VP1T-UIM

Edition 1
October 2021

QX Connect Series

User Manual E

Save These Instructions

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Intended Use:
This manual provides instruction for programming the parameters of QX Connect Series handheld tools.
How to Program
• Program via ICS Software: A Windows-based tool that can be installed on a computer, with supplied USB cable.
• Program via Back Cap Tool Display: The information contained in this document is a guide for how to program the
handheld tool.

Back Cap Identification

Yellow Green Red

Display Screen

Status Led
Escape Enter
Left Up
Down Right

Reverse
(Angle Tools Only)

Table (Status LEDs - Blink rate 1/4 seconds per box except paired indication
Symbol Function
once per 12 seconds)

Escape / Exit O Paired with INSIGHTqcx or Multi-Tool Controller (MTC)

Enter / Edit B Paired with INSIGHT Connect App

O P P P Paired with MTC or INSIGHTqcx and ETS Mode
UP B P P P Paired with INSIGHT Connect App and ETS Mode

DOWN P Ergonomic Tightening System (ETS) Mode

O B O B O B Preventive Maintenance (PM) Alarms
RIGHT
O Firmware Uploading
LEFT B Firmware Upgrading (Do not power off)

Status LEDs
The tool contains 4 Status LED’s on the display module. Three located above and one below the screen.

Orange (O) -- See Table.

Blue (B) -- See Table.
Purple (P) -- See Table.
Green -- The last tightening cycle ended between the high and low limits.
Yellow -- The last tightening cycle ended below the low limit.
Red -- The last tightening cycle ended above the high limit.
Note: Red and Yellow functionality may be swapped using Invert LEDs setting in INSIGHT Connect App, INSIGHTqcx and
ICS.

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1. Overview of Menu Screens

FIRST USE SCREEN BASIC MODE SCREENS

Power up QX Connect Series tool Power up QX Connect Series tool

Change Selected Editable Target Screen

First Use Screen
Item

Press "DOWN" or "ENTER"

Run Screen

Go to INSIGHT Connect App Pairing SCREEN

Go to MTC Pairing SCREEN
Go to PSet Normal Mode Fault Screen
Go to Basic Mode

Mode Selection Screen

Direct/ETS Select
Torque or Angle
Selection Screen

Unit of Torque

Direction: Clockwise or
Counter-clockwise

NORMAL MODE SCREENS

Strategy: Angle or Torque
Power up QX Connect Series tool

Target Angle (Angle Strategy) or Password PSet or Job Selection

Target Torque (Torque Strategy) Screen Screen

Torque Target or Torque

Torque High Range Screen

Angle Target or Angle

Torque Low Range Screen

Angle High Run Result Screen

Cycle Count Screen

Angle Low

Go to Debug Password
Fault Screen
Torque Threshold Screens Screen

Wireless
Password
Selection Wireless Status Screen
Free Speed Screen
Screen

Mode Selection Screen

Shiftdown Torque

Shiftdown Speed

Gang Count

Save/Cancel Changes

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2. Getting Started
2.1 Initial Screen
Note: Displayed at the time of initial setup or after a factory reset.
Select how to interface with the tool. The options are the INSIGHT Connect App via Bluetooth, INSIGHTqcx controller via
wireless, PCM or Standalone (normal mode), or Standalone (basic mode). Press the and arrow buttons to make the
selection and then the button.

2.1.1 INSIGHT Connect App

Enable Bluetooth pairing on the INSIGHT Connect App to connect to the tool and follow the directions on the App.
When the 6 digit code appears, confirm it matches with code displayed on the mobile device and press button.

2.1.2 INSIGHTqcx
Set the INSIGHTqcx controller into pairing mode to pair with the tool.

2.1.3 PCM/Standalone
Normal Mode - Full Menu Access
• Use ICS to configure the tool wireless settings while communicating with a PCM.
• Use ICS or the tool navigation to setup the fastening settings while using as a standalone tool.

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2.1.4 Standalone
Basic Mode - Limited menu for quick setting of torque or angle targets. To enable advance settings, switch to normal
mode.

2.2 Switching between Basic and Normal Modes

To switch between Basic and Normal Mode, press button to edit. Enter the password (default password is 0000). Press
arrow button to get to edit screen and then or arrow button. Press button to select mode.

2.3 Password
The default password set at the factory is 0000. To enable the password, connect to the INSIGHT Connect App,
INSIGHTqcx, or ICS to change password.
To enter password from Back Cap, press button to edit and use arrow buttons to change the values. Press button to
accept.

2.4 Setting the Clock

The tool has a clock that will retain the date/time during battery swaps. For initial setup, connect to the INSIGHT
Connect App, INSIGHTqcx, or ICS. The date/time will be set automatically on connection.

3. Basic Mode
3.1 Setting the Target
Press button to enter Edit mode. Move left or right to underline the digit. Press or arrow button to change the
value. Press button to save the changes.

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3.2 Torque or Angle Mode

Press button to enter Edit mode. Move or arrow button to move the arrow. Press button to save the changes.

4. Normal Mode
4.1 PSet
Press button to enter Edit mode. Press or arrow button to change the PSet selection and press button to save
the change. 32 unique programmable PSets are available.

To edit the selected PSet, press arrow button to access the password screen. Enter the password and press arrow
button or just press arrow button if the password is not set.

4.1.1 Target
To edit the Target, press button to enter Edit mode and use the arrow buttons to change the values. Press button to
accept.

4.1.2 Torque High Limit

To edit the Torque High Limit, press button to enter Edit mode and use the arrow buttons to change the values. Press
button to accept.

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4.1.3 Torque Low Limit

To edit the Torque Low Limit press button to enter Edit mode and use the arrow buttons to change the values. Press
button to accept.

4.1.4 Angle High Limit

To edit the Angle High Limit, press button to enter Edit mode and use the arrow buttons to change the values. Press
button to accept.

4.1.5 Angle Low Limit

To edit the Angle Low Limit press button to enter Edit mode and use the arrow buttons to change the values. Press
button to accept.

4.1.6 Torque Threshold for Counting Angle

To edit the Torque Threshold for Counting Angle, press button to enter Edit mode and use the arrow buttons to
change the values. Press button to accept.

4.1.7 Free Speed

Programmed Speed is a percentage of the tool's maximum speed. To edit Free Speed, press button to enter Edit
mode and use the arrow buttons to change the values. Press button to accept.

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4.1.8 Shift Down Torque

To edit Shift Down Torque, press button to enter Edit mode and use the arrow buttons to change the values. Press
button to accept.

4.1.9 Shift Down Speed

Programmed Speed is a percentage of the tool's maximum speed. To edit Shift Down Speed, press button to enter
Edit mode and use the arrow buttons to change the values. Press button to accept.

4.1.10 Batch Count

Batch count is the number of items to be fastened per group, gang, or set. To edit the Batch Count, press button to
enter Edit mode and use the arrow buttons to change the values. Press button to accept.

4.1.11 Save
Press button to save or button to abort.
Shortcut: Press button from any setup menu page to jump to the save page then press button to save or button
to abort changes.

OR

4.1.12 Drive Mode

Tool supports direct drive and 3 ETS tightening modes (ETS optional). ETS enable QX Connect Series handheld tools are
equipped with a feature to reduce reaction during fastening cycles. The energy required for a specific fastening cycle is
analyzed and transferred into a series of pulses. Refer to General Settings in ICS, INSIGHTqcx, or INSIGHT Connect App to
ENABLE/DISABLE ETS functionality.
1. Ergonomic Mode: The softest and slowest mode with the most number of pulses. Ideal for hard joints or when arm,
wrist and/or tool angles are most difficult.
2. Performance Mode: Best all-purpose setting, provides an average number of pulses. Start in Performance Mode
and adjust accordingly.
3. Productivity Mode: The fastest mode with the least number of pulses. Ideal for soft joints or high production rates.

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To change between direct drive and the ETS modes, press button to enter Edit mode and use and arrow buttons.
To change ETS mode, move pointer to ETS position and use and arrow buttons to change the ETS Mode. Press
button to accept.

4.1.13 Torque Units

To edit the torque units, press button to enter Edit mode and use the and arrow buttons to change the value.
Press button to accept.

4.1.14 Fastening Direction

To change between clockwise and counterclockwise, press button to enter Edit mode and use the and arrow
buttons to change the value. Press button to accept.

4.1.15 Control method – Torque / Angle

To change between torque control and angle control, press button to enter Edit mode and use the and arrow
buttons to change the value. Press button to accept.

4.2 Target
The top section is the target value.
The lower left section is the primary low limit.
The lower right section is the primary high limit.
The target and limits will be torque values when using torque control or angle values when using angle control.

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4.3 Secondary Limits

The lower left section is the secondary low limit.
The lower right section is the secondary high limit.
The secondary limits will be torque values when using angle control or angle values when using torque control.

4.4 Run Screen

The top section is the result of the last fastening. The value will be either a torque or an angle.
The lower left section provides the Batch Count information in the format CURRENT COUNT/TOTAL BATCH.
The lower right section is current selected PSet.

4.5 Cycle Count

Displays the cycle count since the last reset.

4.6 Fault / Diagnostics

Displays the last fault logged.

4.7 Communications

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To edit communications, press arrow button, enter password, make selection by pressing or arrow button to
select using INSIGHT Connect App via Bluetooth, INSIGHTqcx controller via wireless, PCM, or Standalone then press
button. For wireless modes, the tool will enter pairing mode. Standalone will unpair from connected device. Unpairing
from INSIGHTqcx will automatically reset to the default settings and PSET. Programming to your application will be
required.

4.8 Basic / Normal Mode

To switch between Basic and Normal Mode, press button to edit. Enter the password (default password is 0000). Press
arrow button to get to edit screen and then or arrow button. Press button to select mode.

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Tool Fault Codes/Troubleshooting

Tool fault codes can be found in tool display or event log.
Fault
Category Notes Actions/Solutions
Code

Insert battery and pull trigger to power-up

the Motor Controller.
Motor Controller Display did not communicate with the
A-10 If alarm does not go away then there is a
Timeout Motor Controller in the last 10 seconds.
possibility of damaged electronics. Contact
nearest Ingersoll Rand Service Center.

Tool locked due to full communication Check the communication between the tool
B-06 Communication
buffer. and controller.
Tool failed to communicate with the Disable Wireless interface if PCM is not
B-80 RF Network Error
PCM in the last 20 seconds. present.
B-D0 Communication Wireless stack problem. Reload Wireless stack.
Variables out of range in QXM 2 speed
C-1A Configuration Edit PSet.
tool.
C-20 Configuration Unprogrammed PSet selected. Select a programmed PSet or go to edit PSet.
C-99 Configuration No valid Factory Data. Put the tool on AW to reprogram the tool.
Faulty HALL cable. Contact nearest Ingersoll
Rand Service Center.
Motor Controller Check wireless settings using ICS to ensure
E-01 Invalid Hall State.
Fault that tool’s RF settings match with PCM. Also
confirm that the tool’s ID is in the PCM’s list.

Too much current being drawn over an

extended amount of time. Add a 10 second
Motor Controller delay between cycles to try and remedy. If it
E-02 I2T Fault.
Fault is a very soft joint, try raising the shift down
point so that the majority of the cycle is run at
high speed.
Motor Controller Possible damaged electronics hardware.
E-03 Motor Stall.
Fault Contact nearest Ingersoll Rand Service Center.
Motor Controller Possible damaged electronics hardware.
E-04 Motor Current.
Fault Contact nearest Ingersoll Rand Service Center.
Motor Controller Add a delay between cycles to allow time for
E-05 Over Temperature.
Fault the tool to cool.
Motor Controller Possible damaged electronics hardware.
E-06 Current Offset.
Fault Contact nearest Ingersoll Rand Service Center.
Motor Controller Faulty transducer or transducer wire. Contact
E-07 Shunt Calibration.
Fault nearest Ingersoll Rand Service Center.
Motor Controller Faulty transducer or transducer wire. Contact
E-08 Torque Offset Fault.
Fault nearest Ingersoll Rand Service Center.
Motor Controller Faulty transducer or transducer wire. Contact
E-09 Transducer Fault.
Fault nearest Ingersoll Rand Service Center.
Check the joint for stripped threads. If the
Motor Controller joint is a soft joint, extend the step timeout
E-0A Step Execution Timeout.
Fault parameter for the fastening configuration
being run.

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Fault Code Category Notes Actions/Solutions

Motor Controller Communication message

E-0B, E-15 Try pulling the trigger again.
Fault timeouts.

Torque high limit is too low or the joint is too

Motor Controller hard for the fastening settings. For a hard
E-0C Over Torque limit.
Fault joint, try lowering the free speed to 70% and/
or lowering the shift down torque.
Check the joint for stripped threads. Angle
Motor Controller
E-0D Over Angle Limit. limit is too low or the joint is too soft for the
Fault
fastening settings.
Motor Controller
E-0E Current Plausibility High. Current Plausibility High failure.
Fault
Torque low limit is too high or the user
Motor Controller released the trigger before the cycle was
E-0F Under Torque.
Fault complete. The user should keep the trigger
engaged until the cycle is complete.
Angle low limit is too high or the user
Motor Controller released the trigger before the cycle was
E-10 Under Angle.
Fault complete. The user should keep the trigger
engaged until the cycle is complete.
Motor Controller
E-11 Current Plausibility Low. Current Plausibility Low failure.
Fault
Motor Controller The trigger was released before the cycle
E-12 Early Trigger Release.
Fault completed.
Motor Controller Motor Controller Watchdog
E-13 Motor Controller Watchdog Reset.
Fault Reset.
Motor Controller
E-14 Motor Controller Stop Timeout. Motor Controller Stop Timeout.
Fault
Multi-step configuration did not Cycle failed during one of the early stages of a
Motor Controller
E-18 complete due to early trigger prevailing torque strategy. Retry or check the
Fault
release. joint for problems.
Motor Controller Battery Cell Fault detected by
E-1B Tool did not run all the steps.
Fault Motor Controller.
The tool will still operate properly. This is a
Motor Controller
E-1C Low Battery Fault. warning that the battery voltage is almost
Fault
drained. Replace or charge the battery.
Motor Controller Critical Battery Fault detected by
E-1D Battery voltage critically low.
Fault Motor Controller.
Motor controller is going to
Motor Controller sleep due to idle timeout (Fault
E-1E Pull trigger to power-up tool.
Fault is only displayed if the tool is
connected via USB).
Motor Controller Wakeup Code received but not
E-1F Tool wakeup.
Fault expected.
The configuration ID in the
Motor Controller Motor Controller’s EOR did not Configuration data in EOR does not match
E-81
Fault match the currently selected currently selected configuration.
configuration.

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Fault Code Category Notes Actions/Solutions

User configured alarm that
PM Alarm Cycle occurs after the tool runs the
2-xx Reset alarm’s cycle count configuration.
Fault number of configured cycles,
where xx = 01 to 05.
User configured alarm that
PM Alarm Cycle
3-xx occurs after a specific time and Reset alarm’s time/date occurrence.
Fault
date, where xx = 01 to 05.
Firmware
6-F1 Invalid Firmware image size. Check if it is right firmware image.
Upgrade
Firmware
6-F2 Invalid Firmware CRC. Check the connection and retry.
Upgrade
Firmware
6-F3 Invalid Image ID. Check if it is right firmware image.
Upgrade
Put Battery on and Pull the trigger to wake up
Firmware No communications with MCE or MCE board and try to do FW upgrade again
6-01
Upgrade failed to clear backup memory. or check the connection between MCE board
and Backcap.
Firmware Fail to get Image Data from The MCE image on EEROM may be lost, and
6-02
Upgrade EEPROM. try to reload the FW Image.
Firmware Check the communication between MCE
6-03 Fail to write Image Data to MCE.
Upgrade board and Backcap.
Check the communication between MCE
Firmware
6-04 Fail to do checksum in MCE. board and Backcap or MCE flash memory
Upgrade
issue.
Check the communication between MCE
Firmware Fail to read the MCE Image
6-05 board and Backcap or MCE flash memory
Upgrade checksum from MCE board.
issue.
Check the communication between MCE
Firmware Fail to verify the MCE Image
6-06 board and Backcap or MCE flash memory
Upgrade checksum.
issue.
Check the communication between MCE
Firmware Fail to clear MCE Image
6-07 board and Backcap or MCE flash memory
Upgrade checksum.
issue.

- 01 Tool Enable Lock

- 02 PSet Lock
- 04 Job Lock Tool locked as part of enabled process control
- 08 Smart Socket Lock with controller. If tool is inadvertently locked,
- XX Tool Locked
- 10 PM Alarm Lock it can be cleared by performing a Factory Rest
- 20 Fail Cycle Lock (FAC1).
- 40 Barcode Lock

Internal and
D-XX Contact nearest Ingersoll Rand Service Center.
System

Parts and Maintenance

Tool repair and maintenance should only be carried out by an authorized Service Center.
Refer all communications to the nearest Ingersoll Rand office or distributor.

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