RAISE Ventures - TrendReport2022
RAISE Ventures - TrendReport2022
RAISE Ventures - TrendReport2022
2022
1
DISCLAIMER
🤔
“In the midst of
every crisis, lies great
A look back at 2021 ? Do we really want to do that? 🤔 In this report we have decided to highlight and deep dive into 5 opportunity.”
booming megatrends:
This second year of global pandemic is an outstanding example 1. Sustainability has become a no brainer as businesses thrive Albert Einstein
of how turbulent times can foster great ideas and innovations. for lasting growth and consumers request more accountability;
With €11.5bn raised by French Tech startups and scaleups this 2. Web3 is reshaping the edge of the internet and creating new
year, opportunities are there to be seized and many have already hypes around NFTs, Defi or the metaverse;
perceived it. 3. Companies culture is shiftinng as businesses are forced to
adapt their culture and get more involved with their employees;
In our never-ending quest as VCs to find great startups, we have 4. Embedded finance, seamless payment, and frictionless vertical
We also want to thank all the contributors for their key insights and RAISE Team for their support.
The RAISE Ventures Team
WEB3 FOR 4
DUMMIES :
1 3
A QUICK LOOK
AT THE NEXT
GENERATION
OF THE WEB
POWER
FAST, GROW
SUSTAINABLE
2 CONSUMER
RESHAPING
COMPANY
CULTURE
4 6
SHOPPING
EXPERIENCE
REVAMPED
HOW TO
SPEND IT?
FRICTIONLESS
PAYMENT
AND CASH
ALTERNATIVES
5 2022
LOADING…
1
5
POWER FAST,
GROW SUSTAINABLE
1. To you, what are the measures that corporates 2. How can companies deal with the difficulty of
INTERVIEW : should implement to successfully achieve their
ecological transition ?
harmonizing complex data while adapting to a changing
regulatory framework?
RACHEL DELACOUR, Data is the first problem companies should address to build a Data granularity and transparency are key. That’s how we help our
credible climate aganda. Large companies know they have to corporate customers deal with regulatory changes. What’s important
CEO & CO-FOUNDER AT SWEEP
deal with their emissions, but it means getting carbon data from is having transparent access to data so you can track and compare
all corners of their organisation. This is where the issue of tooling your carbon trajectory over time. That way, you’ll be able to highlight
comes in. Until now, large companies used to work with consulting a different set of information if new reporting requirements come out.
firms and address the issue once a year – with results that did
not necessarily call for action. Today, these large companies Carbon accounting platforms have a mission that goes beyond
require tools to measure and track their emissions and make their just processing carbon data. They must adapt to the needs of large
reduction journey actionable. They need a Business Intelligence tool companies which expect regularity, granularity and accuracy. From day
that applies data to carbon science. one, we did everything we could at Sweep to obtain certifications such
as SOC 2 compliance to show our ability to work with large companies
Getting your entire network on board is also key to tackling your and meet their security requirements.
entire footprint. It’s not enough to address scope 1: it only includes
your company’s emissions but doesn’t account for the emissions 3. Between players addressing a specific issue vs.
coming from your suppliers or portfolio companies. Businesses generalist players, how does Sweep stand out from the
need a distributed tool that covers their entire value chain: from crowd?
onboarding and coordinating to measuring and tracking all When I look at the market, I see two types of carbon accounting
stakeholders’ emissions all-in-one platform. This is what Sweep platforms. On one side, you have the techy platforms that want to save
offers. the world but skip the business expertise required to handle the climate
journeys of CAC40 companies. On the other side, you have business
Whatever the specific needs of companies, carbon labelling has become a business must-
have. So finally, several startups we're asked to showcase their carbon labelling work at the The real question is how this
COP 26 summit in the "Tech For Our Planet" event. booming market will evolve ?
Consolidation of pure-players or
acquisition of niche expertise ?
THEY MAKE IT
POSSIBLE : 🇱🇷 PATCH (2020) 🇫🇷 SWEEP (2020) 🇩🇪 PLAN A (2017) 🇬🇧 EMITWISE (2019)
REDUCE AND
OFFSET YOUR
FOOTPRINTS
🇫🇷 TRACE (2020) 🇫🇷 SAMI (2020) 🇫🇷 GREENLY (2020) 🇫🇷 AKTIO (2020) 🇸🇪 NORMATIVE (2014)
€3m raised $12m raised
🇫🇷 FRUGGR (2020)
Numeric footprint
🇬🇧 PLEDGE (2021)
Product-life cycle
🇫🇷 CARBO (2019)
B2B & B2C carbonfootprint
€5m raised €6m raised
to understand not only for themselves but also on the people around
them and the environment.
and optimize their
Many green apps have emerged in 2021 providing insights
performance in on consequences of consumption choices but they go
physical activity, further with coaching and rewarding people for positive
actions. This is leading to concrete action goals and a more
daily spendings holistic view of “better” which goes beyond physical and
or home energy mental metrics to incorporate moral actions too.
usage…
BE THE MAIN
CHARACTER
AND TAKE
🇩🇪 KLIMA (2019)
Nextgen climate app that
🇱🇷 JORO (2018)
Monitors consumer spending
🇩🇪 PLAN3T (2020)
Self-tracking app that gives
empowers everyone to take to offer tips on how to offset effective advice and rewards
ACTIONS effective climate actions and reduce a user’s carbon
footprint
for sustainable actions
NATIONAL PLAYERS
Covid has intensified the necessity for companies to take care of their employees’ wellbeing.
Employees and especially the new generation have higher expectations toward their
employers.
Today, most companies realize that an attractive job description and competitive salary
are necessary conditions for talent retention, but they are far from sufficient. They have to
94%
not only adapt to the new ways of working but show their love to employees by translating
their values into concrete actions; one suche measure is by ensuring the wellbeing of their
workforce.
of employees in tech
companies would leave
Companies have no choice but to get involved in their employees personal development and their company if they were
emotional wellbeing by providing professional coaching platforms, mental health solutions, not aligned with their values
engagement**
and applications to create social link while sharing positive actions at the workplace.
Happier employees result into higher productivity, lower turnover and stronger engagement.
This looks like a win-win for all!
LEVEL:
IT’S A WIN- 🇩🇰 PEAKON (2014)
acquired by Workday in 2021
🇱🇷 LATTICE (2015)
$154m raised
🇦🇺 CULTURE AMP (2010)
$257m raised
WIN GAME $700m valuation $1Bn valuation in 2021 $1.5Bn valuation in 2021
🇫🇷 ELEVO (2017)
€7m raised in 2021
🇫🇷 SUPERMOOD (2015)
€7.5m raised in 2020
🇬🇧 SQUADPAL (2020)
£500k raised in 2021
By 1st January 2023, fast-food By 1st January 2022, the disposal of By at last 1st january 2023: The
New rules, new game! restaurants will have to use reusable unsold non-food goods will be prohibited systematic printing of cash register
It was not a priority for the tableware for meals on site. to encourage donations to associations. receipts, credit card receipts and all other
receipts will be forbidden.
industry, but the French
government made it mandatory. Meaning what ? McDonald's could Meaning what ? The law will It’s already happening ! Carrefour
pay a fine up to 800M€ per day if it require producers, importers and Système U stores stopped
keep using disposable tableware. and distributors to donate, reuse automatic receipt printing and send
or recycle their unsold goods in it directly to their clients' cards.
critical industries such as luxury.
With 130 mandatory articles in the AGEC law* that aim
fashion, furniture
to accelerate the change from a linear waste economic
+15K 12,5 Bn
model (production, consumption, disposal) to a circular
180K €650m receipts printed every
2,5M
tons of textile
economy. tons of packaging
new unsold non-food
products destroyed
year in France and trees cut-down to print
receipts every year
goods destroyed more than 90%
produced each year per year in France
This redulatory revolution is already creating value as in France by the
every year in France
representing more than (weight of 2
are not recycled
fast-food sector 5x the amount of items Eiffel Towers)
several start-ups jumped at the chance with innovative 15 donated
solutions to disrupt industries such as retail, textile or even retailers co-signed an
agreement to reduce
electronics. packaging by 75%
before end 🇫🇷 FAUME (2019) 🇫🇷 KILLBILLS (2021)
👀Suddenly
second-hand offer
Marketplace for
🇫🇷 BILLIV (2021) :
TL;DR :
dematerialization of cash register
Raised €2M in 2021 refurbished
🇫🇷 PYXO (2021) electronics.
tickets with fidelity program
it's trendy, when it's legally replace disposable packaging Raised €54M
🇬🇧 FLUX (2016)
required! of food through a network of 🇫🇷 MURFY (2017) in 2021
provides customers with digital
reusable containers.
Marketplace for repairing receipts and instant cashback
Raised €7M and purchasing
second-hand electronics $9.1m raised automation
*AGEC Law is the Anti-waste for a circular economy law voted in February
2020 in France. Raised €10M so far
2
TREND REPORT — WEB 3 FOR DUMMIES 14
Even if the ultimate vision taken up by a few enthusiasts may still be a bit
idealistic, there is no denying that the next version of the Web will revisit how
users, creators and developers should create and share value. And the first
Until recently, Provoked by the resilience of Bitcoin and the rise of new $10Tn
regulations, we are at that tipping point where most for gold
institutionals companies, funds but also states have accepted that
cryptos are here to stay. Facing this reality, corporates
wanted nothing giants are seriously entering the crypto industry :
to do with the Mastercard, recently rolled out crypto-linked payment
cards throughout the Asia-Pacific region and PayPal
“Wild West” of could start to accept Bitcoin for merchant payment.
cryptocurrencies. On the other side, there has been an explosion in
until they realized access to the digital asset market, and in France
Coinhouse has launched a dedicated practice.
how such a radical
financial innovation
has started to be a
👀 TL;DR :
Insitutional players have finally entered the crypto dance.
(*) Coingecko, Dec 2021
TREND REPORT — WEB3 FOR DUMMIES 17
PICKS AND
SHOVELS WILL
ALWAYS BE
THE WINNER
🇺🇸 ALCHEMY (2017) 🇼🇫 LEGDER 🇨🇦 BLOCKSTREAM
The security suite for Regulated cryptocurrency Cloud Computing for DeFi. Crytocurrency market data
crypto custody financial multi-services provider for institurionnal
infrastructureinfrastructure investor and companies
$179Tn
Instead, these products use cryptocurrencies and are
Decentralized built on decentralized blockchain networks - such as
Total Value Locked in
DeFi projects, Dec 2021*
and offers financial protocol and DApps (decentralized apps) are now
covering every area of the financial ecosystem. All those
instruments like new services are setting the financial standards of
tomorrow built around : transparency, interoperability,
loans, derivatives and equality of access.
and interest, but
without relying on If Ethereum (ETH) used to be the king in the DeFi realm,
2021 has shattered its position : in 12 months, Ethereum
banks or traditional
👀 TL;DR :
Forget FinTech, we’re talking DeFi now
(*) Coingecko, Dec 2021
TREND REPORT — WEB3 FOR DUMMIES 19
To copy traditionnal
finance and accelerate
the adoption of cryptos, 🇼🇫 TETHER (EURT)
Based on ETH (mainly)
An initiative by Tether, also in
$194M
(Juillet 2021) of market capitalization
engineered to remain
“stable”.
NFTs are also starting to be linked to physical objects as a way to represent property
rights and fight against counterfeits. The french startup Arianee is a good example of
how to put NFTs at the disposal of fashion and luxury houses to enable them to issue
unique digital passports certifying product origination. Because NFTs are a way to bridge
the gap between the physical and digital worlds, retail buyers are lured into these new
👀 TL;DR :
NFTs are more than just PNGs with outrageous prices.
TREND REPORT — WEB3 FOR DUMMIES 21
AN ENTIRE
ECOSYSTEM IS
EMERGING AROUND
NFTS
🇿🇦 NFTi (2017)
AWS for blockchain
🇱🇷 COLLABLAND (2020)
Tools for communities and
🇫🇷 SOLID NFT (2021)
Turn NFTs into physical art.
creators
$5.9m raised
🇰🇷 MIRROR (2021)
Community-owned publishing
PARTY BIRD (2021)
Team up with friends to
🇱🇷 FRACTIONAL.ART (2021)
Buy, sell and mint fractional
🇫🇷 ARTRADE.APP (2021)
Simplified NFT marketplace for
collectively bid on NFTs. NFTs novices
$8.4 m raised $2 m raised through ICO
THE METAVERSE IS
ALREADY MAINSTREAM.
YET, IT DOES NOT EXIST.
One term that has Meta (Facebook), brought the idea of a metaverse to
mainstream consciousness this year by rebranding,
exploded beyond investing US$50 million and announcing plans to
others in 2021 is create 10,000 new jobs across Europe to help bring
the metaverse to life. Other tech giants are massively
Metaverse. The entering the race this year : Niantic (Pokemon go) just
$2,5Tn
in December.
augmented and
virtual reality in Even if the technology required to build the metaverse
remains clunky, brands are already lured by the new
Metaverse Market Size
by 2030,*
a shared online marketing opportunity. The merger of virtual and physical
worlds will offer a brand-new approach to advertising and
space.
👀 TL;DR :
Meet Me in the Metaverse. One day !
(*) Roudhill Investments
TREND REPORT — WEB3 FOR DUMMIES 23
THE NUMBER OF
PROJECTS AROUND
THE METAVERSE IS 🇫🇷 THE SANDBOX (2012
remasterised in 2021)
🇻🇳 AXIE INFINITY (2018)
DOGAMI (2021)
MARCUS BLÄSCHE, The Sandbox is a virtual world that empowers creators to build
game. This is the key difference between web 2 and web 3.
When it comes to mass adoption, I think the whole blockchain
and own an asset, distribute and sell it and earn money without
MARKETING DIRECTOR is still in its infancy so when you mention it in the mass market
any centralized organisation. The Sandbox is made up of
AT THE SANDBOX | you get a lot of backlash. It is still a proof of work not a proof of
166 000 lands that people can buy and own. All these items
CEO & CO-FOUNDER stake. NFTs have yet to prove the value they can provide beyond
and lands are non-fungible tokens, meaning that they cannot
AT RUMBLE LEAGUE STUDIOS creating artificial scarcity. In my opinion the tipping point will
be copied, substituted or subdivided.
be play-to-earn games. The moment the general audience will
realize that it is possible to have fun and to earn money through
The Sandbox is built on the ethereum blockchain and is working
it, this will change the game. 2022 will see a long building and
with its own cryptocurrency called SAND. Any transaction in the
exploring phase but in the next years I see the play-to-earn as
virtual world is being done with SAND, rewarding the original
the replacement of free-to-play business model.
creator directly and giving him 95% of the value of his item.
We do not consider ourselves as a game but more as a
3. To what extent do you think NFTs will
complete virtual world where people come to play experiences,
reshape the customer experience in the retail
to attend a concert, to hang out with friends, meet new ones or
industry ?
play role games.
3m
“We can try to control The internet is people: everyone in the society is online Posts are reviewed
social hate, but now, and so all of society’s issues are expressed, on average evert day*
perhaps a certain level magnified, and directed in new ways. The health crisis
of bad behavior might has increased the use of social networks by 13% and with
THE STARTUPS
TRYING TO CLEAN
UP THE INTERNET 🇨🇦 TWO HATS (2012) 🇱🇷 SENTROPY (2018)
leveraging AI to clean Acquired by Microsoft in Oct 2021 Acquired by Discord in July 2021
🇫🇷 BODYGUARD (2018)
RESHAPING
COMPANY CULTURE
by RAISE Ventures
The ‘future of work’ is happening NOW.
As the Covid-19 chapter has accelerated the shift toward a
new working culture, companies had to learn fast, innovate
Ventures
and adapt to the constantly changing work constraints.
RAISEReport
Startups took up the many challenges: recruiting in terms
of talent shortage, connecting remote teams, workflow
Trend
automation, transparency schemes, incentives and value.
RESHAPING COMPANY CULTURE
TREND REPORT — RESHAPING COMPANY’S CULTURE 28
JEAN-CHARLES SAMUELIAN,
and how do you make it work? team.
Each Alaner publishes their goals every week, whether they have
Our recruitment method aims to have a panel of interviewers that
CEO OF ALAN achieved them or not and everyone has access to them. Finally,
is as diverse and representative of the company as possible and
we strive to develop good decision-making muscles everywhere
to have a maximum amount of unbiased signal.
in our company by giving context and becoming a high-content
company. By systematically sharing documents internally, we
To make it work, a five-stage recruitment process has been
reduce the threshold to contribution, make collaboration easier
created for each role. The process starts with an initial interview
and empower Alaners to make the right decisions.
to understand motivation. This is followed by a set of written
questions to test the clarity of the candidate. We also conduct at
3. Since its creation, Alan has focused on
least one technical interview to assess the level of expertise and a
creating the ideal approach to feeling good in
behavioral interview focusing on the candidate’s past experiences
JEAN-CHARLES mind and body. What part will the company of
to determine behavioral traits and cultural fit. The final stage
SAMUELIAN-WERVE tomorrow have in the well-being of its employees?
consists of spending a whole day in our offices. Throughout the
CO-FOUNDER & CEO OF ALAN
entire process, we use Lever to write detailed notes of everything
The covid crisis has exacerbated the idea that employee well-
mentioned by the candidate, give feedback and grade the overall
being is strongly linked to value creation and to the overall
performance.
company's performance. At Alan, we firmly believe that
companies must guarantee the well-being of its employees for
2. All your employees are given a great deal of
three reasons. First, it limits staff turnover by building a culture
autonomy in the way they work (no manager, no
that meets the needs of the people who work there. Then, it
meeting, flexible hours, unlimited vacation…). What
attracts the best talents, by creating a quality "employer brand".
RECRUITING IS NOW
AN OLYMPIC SPORT
Recruiting has become a team sport involving a hiring
No matter how big manager, an interview panel and the rest of the existing
your company is, workforce acting as company ambassadors to help scout
talents has become To do so, new HR tools are embracing a more holistic
approach, getting inspiration from sales, growth, or dev
a real challenge. processes to attract the best talents. As a salesman
Companies need to sells his product, recruiters should constantly sell their
👀 TL;DR :
Hiring mode should always be on.
TREND REPORT — RESHAPING COMPANY CULTURE 30
MARKET WATCH
THE INTERNATIONAL CHAMPIONS
ZOOM ON ATS
& CRM 2.0
talent acquisition
teams to find, engage,
and nurture top talent
problem content. EUROPEANS ATHLETES
by RAISE Ventures
CRM automating each step Hiring platform combining All in one solution for Hiring platform to recruit
of the hiring workflow growth expertise with recruitment. in a smarter, simpler and
sourcing excellency unbiased way.
€16m raised
€6m raised
Ventures
RAISEReport
Trend
TREND REPORT — RESHAPING COMPANY CULTURE 31
SALES TEAMS
ON STEROÏDS
79%
average success rate in
achieving established goals
The pre-sales And yet, to improve productivity one major factor remains
untapped: sales compensations process. Most companies
for companies using incentive
scheme when the correct
performance manage their compensation plan in-house, mainly on reward was offered.*
SALESTOOLS
ARE THE SECRET
WEAPON TO A 🇱🇷
CaptivateIQ (2017)
🇱🇷
SPIFF (2017)
🇱🇷 🇨🇦
SALES BATTLEPLAN PERFORMIO (2006) FORMA.IA (2016)
Making hybrid model work has been a major opportunity for new remote tech solutions.
Some startups address the topic vertically, like Semana that optimizes work planning to
flatten office occupancy or Cosmos, a Virtual HQ that helps remote teams work together
and hang out in a shared place. Other players are specifically targeting hybrid model issues.
Café is one of them as its space management platform encourages teams to connect and
schedule interactions in and out of the office.
Companies need to find new ways to promote team building and sustain their DNA while
their teams work remotely. Atium, for example, offers a library of games and activities to
motivate remote teams to build connection.
This trend will continue to expand into many different usages, such as collaboration and
productivity tools, moving towards a more distributed and digital enterprise to better serve
remote workers, and synchronizing work done onsite and remotely.
MARKET WATCH The next step is for sure to explore the virtual office to offset remote
work side effects.
WORKPLACE 3.0
K
an office.
MOTE WOR
D RE
AN
TU
AL
OF
FICE
TREND REPORT — RESHAPING COMPANY CULTURE 35
DECENTRALIZATION
OF VERTICAL EXPERTISE
65 %
of applications will be developed
Powerful technology capabilities such as Natural Language Processing (NLP), low- in low-code by 2024*
code platforms, and Robotic Process Automation (RPA), to name a few, empower
people without highly specialized skills by providing them with technology-driven
solutions.
Now, resellers can automate repetitive manual tasks like sending a receipt, notifying
a supplier or sending promo codes and automate basic tasks between major
Shopify integrations. Customer success teams can automatically sync customer
data to their business tools and design a path to guide clients through their processes.
This does not take IT out of the picture. Rather, it relieves IT of many constraints that
stymie large projects, such as failing to capture all the users' demands or having to
tailor solution for each user and use case
LOW-CODE
TOOLS ARE
SPREADING 🇩🇪 Y42 (2020)
low code full-stack data
🇬🇧 TORQ (2020)
No-code automation platform
🇮🇪 TINES (2018)
No-code automation platform
INSIDE THE platform that allows users
to integrate, transform and
visualize their data
for security and ops teams.
$50m in 2021
that helps companies with
their mission-critical security
workflows.
ENTERPRISE $34m raised $26M raised in 2021
2021 was a record In these challenging times, companies are increasingly startups receive stock options (in
the US) *
aware that motivating employees goes beyond salary
year in terms of requirements. Setting up ESOPs has proven to be key in
capital invested in Yet once the pool size has been decided, the vesting
(ex: In Series D in need to have a clear visibility on what this x% of the cap
table represents and the level of ease with which they
Europe, ESOP have could cash out, if needed.
doubled in less than Lately, European startups have taken on this challenge, by
5 years).
👀 TL;DR :
Cash out on demand thanks to secondary market
(*) Forbes, Statistics Employers Need To Know About The Remote
TREND REPORT — RESHAPING COMPANY CULTURE 38
SAY GOODBYE
TO YOUR WEALTH MANAGER!
(*) McKinsey & Company, The Virtual Financial Advisor: Delivering Personalized Advice in the Digital Age
interest rates, it puts an increasing pressure on savers to
have mainly innovated With fintechs and robo-advisors disrupting the wealth
to show that there is R&D investment products to their users through a digital
journey ; now, we see a new generation of tools that
and a team behind our offer a more personalized experience - Ramify is one of
product.» them.
👀 TL;DR :
It is better to be alone (with your virtual advisors) than in bad
company !
TREND REPORT — HOW TO SPEND IT? 42
FROM
STANDARDIZED
STRATEGIES 🇨🇦
WEALTHSIMPLE (2014)
🇱🇷
BETTERMENT (2010)
POWERED BY Online investment management service focused on Online investment company that offers investing and
ROBO-ADVISORS millennials retirement solutions
WEALTH
MANAGEMENT
NATIONAL EMERGING PLAYERS
🇫🇷 🇫🇷 🇫🇷
Online investment platform Online wealth and savings Online easy-to-use investment
specialized in financial investment management platform platform focused on democratizing
advisory and customized life investment among individuals
insurance
€5m raised €17m raised
TREND REPORT — HOW TO SPEND IT? 43
From a merchant perspective, BNPL has proven its utility in driving average order values,
conversion rates, and acquiring new customers. If BNPL is so praised by younger
generations (Gen Z and Millenials), which are moving away from credit cards to BNPL, it is
because it’s not only a payment option: it influences consumers’ likelihood to buy.
Yet, there are downsides of BNPL, as it encourages consumers to take on debt they might
not be able to afford. Thus the importance of regulation, which has definitely been a topic
of discussions in Europe lately.
👀 TL;DR :
The BNPL movement is just starting.
TREND REPORT — HOW TO SPEND IT? 44
MARKET WATCH
€61.5m raised $3.7B raised $1.5B raised $448m raised $203m raised
$46B valuation listed on NASDAQ Acquired by Square for $700m valuation
since January 2021 $29B in August 2021
Market cap $32b
who have few assets it is not suited to all type of entrepreneurs. Yet, there are
some alternatives, non dilutive, funding models - Revenue
and are therefore poorly Based Financing (RBF) being one of them.
served by the banking Behind that, there is the idea of providing financing to a
system. And they are growing business in return for a small percentage of the
not all meant to raise generated gross revenue every month. The best thing is
that the returns to the lender only continues until the initial
funds either" capital amount plus a multiple is repaid.
EUROPEAN PLAYERS
🇮🇪
WAYFLYER (2019)
🇫🇷
RITMO (2019)
🇬🇧
UNCAPPED (2019)
Platform allowing founders to get Growth platform allowing Revenue-based finance provider for
flexible funding for inventory or ecommerce websites to get flexible online businesses
marketing spend funds
$250m raised
$186m raised €16.8m raised valuation $2B
NATIONAL CHALLENGERS
Non-dilutive capital provider Investment platform for Non-dilutive financing Revenue based Revenue based
for founders thanks to future companies based on their solution for subscription financing solution for financing solution in 72h
revenues prediction future revenues companies to get growth SaaS & subscription-
capital upfront based companies
TREND REPORT — HOW TO SPEND IT? 47
the bill with a QR code the pandemic and are now here to stay.
saves customers time, Following this trend, 2021 saw many Paytech startups
allows servers to focus launch their products. With the aim of facilitating
transactions from a technological perspective, these
on what they love to do, players want to offer a smoother experience for users.
👀
your top expectation regarding
TL;DR : payment?”*.
CONSUMER SHOPPING
EXPERIENCE REVAMPED
" Live shopping, which comes Today DNVBs are setting the trends and inspiring the big
from social networks, will soon players. I think the strength of these young brands lies in their
be replicated on all brand founders. They are digital natives who master the codes of social
websites. " platforms and this gives them an intrinsic advantage..
TREND REPORT — CONSUMER SHOPPING EXPERIENCE REVAMPED 50
SOCIAL LIVESTREAMING
E-COMMERCE FINALLY
LANDS IN EUROPE
The past current Years ago, China opened a door to Livestreaming
e-commerce. The principle is simple: : opinion leaders selling
Covid situation products and services via online live video streaming. In
2020, Alibaba’s Taobao Live hit US$7.5 billion in first 30
has reshaped minutes of presales for Singles’ Day.
E-commerce.
Video content consumption keeps going up, Gen Z and
Competition has millenials spend over one hour per day watching video on
intensified and social media apps.That is when Livestreaming brings it to
an other level as it offer a more social, authentic and direct
brands need experience.
to double their
efforts to add up Although the US and Europe are still lagging behind,
we’ve observed a massive adoption for Livestreaming in
volumes or attract e-commerce in 2021 in this geographical zone. Several
new customers, in
10x
opportunities emerge in order to boost sales and maximise
👀
conventional e-commerce*
TL;DR :
Follow the (key opinion) leaders !
(*) McKinsey, “ It’s showtime! How live commerce is transforming the shopping experience”
TREND REPORT — CONSUMER SHOPPING EXPERIENCE REVAMPED 51
AFTER CHINA,
A LIVESTREAMING
🇫🇷 JOIN (2021) 🇫🇷 SPOCKEE (2019) 🇫🇸🇷🇪 BAM BUSER (2007)
$122m raised in total
🇫🇷 REETAGS (2018)
CHERISH YOUR
EXISTING CUSTOMERS
80%
of customers will go to a
Research To the question : how to retain existing customers ? Let’s start with
marketing and sales teams that will probably need to leave room
competitor after just one bad
experience*
shows that a to the customer support team. This function had become closer to
the business revenue generation lately.
25% increase
in customer To level up the customer support experience, each part of the
funnel needs to be as fast and convenient as possible : from
retention rates automation systems (chatbots, callbots, or AI interfaces) that
can boost respond promptly to recurring complaints to agents that take over
👀 TL;DR :
Looking for profit?
(*) Zendesk
Try boosting your retention metrics!
TREND REPORT — CONSUMER SHOPPING EXPERIENCE REVAMPED 53
FROM SAILING A
BOAT TO SAILING
A FLEET NALISED
SW ER COMPLA E R SO SU
A N I NT P PP
To provide the best O S O
T
customer support
RT
N
🇼🇫 Reecall (2019) 🇼🇫 OnePilot (2021)
T IO
journey , it’s
important to create a
AUTOMA
frictionless experience
and a data set that 🇼🇫 Zaion (2017)
CLIENT
helps your team RETENTION 🇩🇪 Amazd (2020)
outperform their 🇬🇧 PolyAI (2017)
tasks.
🇺🇸 Replicant (2019) 🇺🇸 Simplr (2017)
“I want it delivered The “convenience” megatrend has accelerated instant grocery business since the
begining of the Covid-19
grocery delivery and it won’t die down. In the US and pandemic.*
in less than 20min… Europe, the wave of consolidatation has already started
the shortest delivery However, one can not resist but ask: where is this wave
times. going with economics that are still very challenging ?
Fulfillment costs eat into already paper-thin margins...
🇩🇪 🇩🇪 🇬🇧 🇫🇷
Quick delivery of fresh grocery Quick grocery delivery service Instant delivery of drinks, Instant delivery of grocery
essentials snacks and grocery products
essentials
€1.1B raised $1.3B raised $42m raised
$2.5B valuation $6B valuation $100m raised
TREND REPORT — CONSUMER SHOPPING EXPERIENCE REVAMPED 56
BRAND DISCOVERY:
PROTECT ME FROM WHAT I WANT
For customers, knowing what they want is not a prerequisite anymore. Seeking inspiration
and hoping to discover trends on their mobile devices, scrolling through feeds and images
has become a much bigger part of the customer journey
Etsy showed the path a few years ago allowing customers to reach out directly to creators.
If brand discovery is so praised by younger generations, it is because those catalogs of
curated products gained newgrounds: DIY kits focus on products, decoration, inspirations
of all kinds… Even for pros, curated lists of creators for stores are booming.
And yet, there is a downside for businesses focusing on discovery rather than search. A
curated list is time-consuming and hardly scalable. So, would you rather have a short-
curated list only arousing interest or one that draws people to browse products they don't
always need?
👀 TL;DR :
“All curation grows until it requires search. All search grows
until it requires curation.” - Benedict Evans
TREND REPORT — CONSUMER SHOPPING EXPERIENCE REVAMPED 57
MANY FRENCH
STARTUPS HAVE
🇫🇷 🇫🇷 🇫🇷 🇫🇷
CHOOSE (2015) MYVITRINE (2021) MARQUERIE (2020) BITS (2021)
ENTERED THE B2C marketplace for new brands and Marketplace offering a selection of Platform to connect professional Create entertaining
DISCOVERY DNVB updated daily the best impact brands, every week buyers and independent brands mobile shopping experience
by reinventing the way people
buy through video
MARKET LATELY
🇫🇷
IMAKE (2019)
🇫🇷
ANKORSTORE (2019)
🇫🇷
SINGULART (2017)
Marketplace specialized in do-it- Marketplace that connects brands Online art gallery that brings
yourself supplies and designers to stores across contemporary art to everyone
Europe
€73m raised
€1.5m raised €115m raised
OLYMPIC CHAMPIONS
Online art gallery that brings contemporary Google discovery allows consumers to explore infinite
art to everyone brands based on their own preferences.
$1.1Bn raised And with Discovery ads, marketers can now reach these
audiences as they scroll through their favorite feeds on
YouTube, Discover, and Gmail. Letal shopping arm!
6
TREND REPORT — 2022 : LOADING… 58
2022 : Loading…
3 6
CYBERSECURITY x INSURETECH = CyberInsureTech GREENTECH x SUPPLY CHAIN = Green Ops
THE CREW
Curious about those
trends ? Have a chat with
us: ventures@raise.co
ABOUT
RAISE GROUP RAISE VENTURES
Founded in 2013 by Clara Gaymard and Gonzague de Blignières, and with With €160m in AUM, RAISE Ventures is a Ventures Capital firm that
€1.5b under management, RAISE Group is a pioneer in committed finance. aims to back innovative startups and help them scale both operationally
With a unique model of sharing success at the service of entrepreneurs, and internationally.
RAISE is organized around three business areas :
1. INVESTING : RAISE Investissement (MidCap) ; RAISE Reim (Real RAISE Ventures invests in scalable tech businesses from seed to Series
Estate); RAISE Impact (Impact Investing SMEs) ; RAISE Ventures (Early B, ticket size up to €5m.
stage Tech VC)
2. PHILANTHROPIC SUPPORT : RAISE Sherpas Foundation (Endowment At RAISE Ventures we are convinced that the way we invest shapes
Fund) the world we live in. Therefore we are looking to back ambitious
3. OPEN INNOVATION : RaiseLab (Corporate/Startup collaboration) entrepreneurs with great ideas, to build and a sustainable future
together.
RAISE Group is based on a unique funding model that combines
profitability with philanthropy (investment teams pass on 50% of their If you think you can be the next global tech leader we are looking for,
carried interest to the Endowment Fund) we'd love to hear from you! : ventures@raise.co
TREND REPORT — ABOUT RAISE GROUP 62
SOURCES
1 2 3
Power Fast, Web 3 Reshaping
Grow for company
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SOURCES
4 5
How to Consumer
spend it ? shopping
exprience
revamped
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experience”, 2021
McKinsey, “The value of personal advice: Wealth management through the
pandemic”, 2021 Snapchat, 2020: the year that changed video consumption, 2020
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McKinsey’s Model”, 2021
Capgemini, “World Wealth Report 2021”, 2021
Harvard Business Review, the value keeping the right customers
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Digital Age”, 2015 TechCrunch, “Flink, the Berlin-based instant grocery startup, is now valued at $2.85B
after raising $750M in a round led by DoorDash”, 2021
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fonds”, 2021 TechCrunch, “Cajoo raises $40 million for its instant grocery delivery service”, 2021
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