Product

Support
Guide
Pro 8300s / 8310s / 8320s /
8310p / 8320p
D0BX / D0BY / D0BZ / M0CL /
M0CM

V4.1

Introduction Date: Apr 2019

Replaces Predecessor Models:
Pro 8200ex/s, 8210s, 8220s,
8210p, and 8220p
 Standard Configuration
Product Information

Model Launch Product EDP Serial Number Speed

Date Code Code Prefix
Pro 8300s May 10, 2019 D0BX-17 409236 367yamxxxxx 96cpm
Pro 8310s May 10, 2019 D0BY-17 409237 368yamxxxxx 111cpm
Pro 8320s May 10, 2019 D0BZ-17 409238 369yamxxxxx 136cpm
Pro 8310p May 10, 2019 M0CL-17 409239 546yamxxxxx 111cpm
Pro 8320p May 10, 2019 M0CM-17 409240 547yamxxxxx 136cpm

Version 1.0 Subject to Change 2

 Product Concept
Pro 8300 to meet various demands across various market segments.
The predecessor (Pro 8200) has been sold across various market
segments, ranging from general offices to schools, commercial printers
and plants, PFP.
The concept of the Pro 8300 series is to further meet demands unique
and common to each segment through implementation of the following
enhancements:
Office and schools
Improved user friendliness, smaller footprint, better reliability, enhanced
copy functions, and shorter wait time.
Commercial Printers, CRD and PFP
Higher performance and reliability
More stable performance in the long run
Auto-recovery from paper jams
Easier jam removal
Faster tray switching for mixed media
Robust design
Enhanced optional peripheral specs to meet professional needs
3

Larger sized op-panel for better usability

New Features / Options

Large Operational Panel

4
New Options Continue

Large Operational Panel

5
New Option continued

6
New option continued

Cover Interposer CI 5040

Enhanced media support :
Plain paper 52gsm~350gsm
Coated paper 105 gsm~350 gsm
Paper size A5/HLT~ 13”x 19.2”

Air Assist feeding

Rib less guides too prevent scratching
Other :
Can stand on it’s own
Double feed detect kit available
Feed changed to FRR system to support
the enhanced media

7
New option continued

Finisher/Booklet finisher SR5090/SR5100

Available for Pro8300s only (96cpm).
Proof tray 52.3 ~ 216 gsm
Shift tray 52.3 ~ 300 gsm
Regular staple 2 ~ 60 sheets of same size
Booklet staple (saddle stitch)
up to 20 sheets

8
New option continued

Finisher / Booklet Finisher SR5110/SR5120

Supports media 52.3 ~ 350 gsm
2 Finisher shift trays
Top tray holds 1000 sheets
Bottom tray holds 3500 sheets
Regular stapling: 2 ~ 100 sheets

Booklet / saddle stitch up to 30 sheets

9
 New option continued
Available options not shown

Trimmer TR5050 - Updated to handle 30 sheet booklet .

Media Identification Unit MIU added as an option on Pro 8300 series.
Shift sorter SH5000 - For Pro8300s only holds 1000 sheets.
GBC ultra
GBS E-wire / stream wire.
Ricoh RPIP
Plockmatic PBM350x/500
Plockmatic MSP stacker

10
 Configurations

Version 1.0 Subject to Change 11

 Configurations

Office Model

Version 1.0 Subject to Change 12

 Configurations

Version 1.0 Subject to Change 13

 Configurations

Additional options that can be added to make an

office model to a production model

Version 1.0 Subject to Change 14

 Configuration
Production model

Version 1.0 Subject to Change 15

 Configuration

Version 1.0 Subject to Change 16

 Controller Configuration

Version 1.0 Subject to Change 18

 Options

Description Product EDP Common Notes

Code Code / Unique
Multi Bypass Banner D3EV-02 409099 U
Sheet Tray Type S9
ADF Double Detection Kit D3DS-17 409000 C
Type S7
Decurl Unit DU5070 D3DR-18 409337 U
Plockmatic HCI3500 N/A 409053 C
Booklet Finisher SR5120 D3G8-17 409250 U
Finisher SR5110 D3G9-17 409249 U
Finisher SR5090 D3GD-17 409235 U Pro8300 office
Booklet Finisher SR5100 D3GC-17 409234 U Pro8300 office
Output Jogger Unit type D3CJ01 417630 U SR5090/SR5100
M25
Shift short tray SH5000 D3GE-17 409253 U Pro 8300 Office

Version 1.0 Subject to Change 19

 Options-Cont’d
Description Product EDP Common Notes
Code Code / Unique
High Capacity Stacker D3DK-17 409093 U
SK5040
Roll Away Cart Type 5010 D456-17 404218 C

Punch unit PU3090 NA D3FP-00 409268 U SR5090/SR5100

Attention light type C2 342299 U Pro8300
Bridge Unit BU5020 D3GN-17 409339 U
Media ID Unit type S3 404882 U
A3/11x17 Tray Unit type B331-17 409338 U
TK5020
IPDS Unit Type S11 D0C3-11 409332 U
NFC Card Reader Type S6 409047 U
VM Card Type P18 418065 U
Punch Unit PU5030 D3GJ17 409268 U SR5110/SR5120
Version 1.0 Subject to Change 20
 Options-Cont’d

Description Produc EDP Common Notes

t Code / Unique
Code
Cover Interposer Tray D736-02 404545 C
for Perfect Binder Type
S1
Transit Pass Unit for 404544 C
Perfect Binder Type S1
Plockmatic PBM 350e 409358 U
Plockmatic RCTe 12205110 U
Plockmatic PBM500 404716 C
upgrade kit
Plockmatic Rail Unit 404723 C
Plockmatic PBM Trim Unit 404718 C

Plockmatic PBM Book 404719 C

Fold Unit

Version 1.0 Subject to Change 21

 Options-Cont’d

Description Produ EDP Code Common Notes

ct / Unique
Code
Plockmatic Cover 404720 C
Feeder
Waste Transport belt 409055 c
Plockmatic BTS4000-1 404722 C
Belt Stacker Unit
Plockmatic Waste 409055 C
Transport Belt
XG-PCS20820D 007138MIU C
RIC AMP SURGE
PROTECTOR
Optional Counter 417111 C
Interface Type M12
IEEE802.11 a/b/g/n 417493 U

Version 1.0 Subject to Change 22

 Options – Cont’d
Description Product EDP Code Common / Notes
Code Unique
Ring Binder RB5030 D3GH-17 409260 U
Trimmer Unit SR5050 D3GG-17 409254 U
Multi Fold Unit D740-27 404541 C
FD5020
Multi Bypass Tray D3EV-17 409090 U
BY5020
Vacuum Feed LCIT D3EV-17 409082 U
RT5120
Bridge Unit BU5010 D778-17 404652 C
LCIT RT5110 D3ET-17 409117 U A3/DLT
LCIT RT5130 D3GB-17 409256 U A4
Cover Interposer Tray D3GA-17 409258 U
CI5040
Post Script 3 Unit D0C3-04 409326 U
Type 11 (MFP)
Version 1.0 Subject to Change 23
 Options – Cont’d

Description Product EDP Code Common / Notes

Code Unique
Post Script 3 Unit Type D0C3-07 409329 U
S12(Printer only)
Fiery Controller EB35 D3GK-01 409264 U
Fiery image viewer
B/W
Fiery Compose 409279 U
Fiery Impose 409280 U
FACI Enable 404828 C
EFI Spectrometer ES- 404523 C
2000
NX Station One
External Secure HDD
Kit
Version 1.0 Subject to Change 24
 Supplies & Yields
Description EDP Code Yield
Toner Cartridge Type 8300 * 828553 82k per bottle
Staple Type X 409343 5k (1 cartridge)
Refill Staple Type X 409344 25k (5 rolls)
Staple Type U (Saddle Stitch) 404235
Refill Staple Type T (Saddle stitch) 415010
Glue Type A (Perfect Binder) 404103
Ring Opener Type A 404114
Ring Cartridge LT Type RB5000 404115
Ring Supply LT White 100 Type S4 404813
Ring Supply LT Black 100 Type S4 404814
Ring Supply LT White 50 Type S4 404815
Ring Supply LT Black 50 Type S4 404816

* Toner yield based on A4/LT LEF Ricoh test chart 6% coverage

Version 1.0 Subject to Change 25
 Supplies & Yields
Description EDP Code Yield
Punch Unit 1000K punched pages
Staple Unit D3G8425 500K stapled jobs
Toner Pro8300 828553 82k per bottle
Drum D1799510 2400K
Developer D1799640 860K

* Toner yield based on A4/LT LEF Ricoh test chart 6% coverage

Version 1.0 Subject to Change 26
 Supplies & Yields
Description EDP Code Yield
Staple Type V SR5090/SR5100 416709 5000 Cartridge
Staple Type W SR5100 saddle Stich 416710 2000 Cartridge
Staple Type V refill SR5090/SR5100 416711 5000 refills x3
Staple Type W refill SR5100 saddle 416712 2000 refills x4
Staple Type X SR5120/SR5110 409343 5000 Cartridge
Staple Type X refill SR5120/SR5110 409344 5000 refill x5
Staple Type U SR5120 saddle stich 404235 5000 cartridge
Staple Type T refill SR5120 saddle 415010 5000 refills x2

* Toner yield based on A4/LT LEF Ricoh test chart 6% coverage

Version 1.0 Subject to Change 27
 Target Reliability

Model PM Cycle Max MV

Pro 8300ex/s 600k 1,000k
Pro 8310s/p 600k 1,000k
Pro 8320s/p 600k 1,000k

Notes:
The figures above are calculated based on the following:
▪ PM is regularly performed.
▪ Recommended paper types are used.
▪ The machine is installed under operable environmental conditions
▪ A4 (LT) Long-edge feed

Version 1.0 Subject to Change 28

 PM Parts - Mainframe
Part Number Description Expected Unique Or
Yield (Pages) Common
D1809640 Developer Black 800K C
D1793581 Blade:Cleaning 600K C
D1793635 Coating Bar: Assy 600K C
D1793653 Blade:Apply:Assy 600K C
D1793641 Brush Roller: Apply: Ass’y 600K C
D0742459 Joint: Cleaning Unit 600K C
D1793535 Gear Set Cleaning Unit Service 1800K C
Parts
D1799510 OPC Drum 2400K C
D0BX2500 Grid: Charge Corona 800K U
D1792224 Corona Wire: Charge Corona 1000K C
G1782502 Cushion: Corona Wire 1000K C
G1782507 Cleaner: Grid Ass’y
Subject to Change 1000K C 23

G1782510
Version 1.0 Cleaner: Corona Wire: Ass’y 1000K C
 PM Parts - Mainframe
Part Number Description Expected Yield Unique Or
(Pages) Common
ITB
D1796050 Flat: Belt-Transfer 2400K C
D0BX6051 Roller:Intermediate:Roller 1200K U
D0BX6078 Bias: Roller 1200K U
PTR Unit

D0BX6250 Transfer Roller 800K U

D1796310 Separation Corona Ass’y 600K C
D0746265 Blade: Transfer roller 600K C*
Ass’y
G1786767 Coating Bar: Transfer 600K C*
Roller
D0746257 Brush Roller: Apply: 600K C
Ass’y
AB011125 Gear: Idler:Brush Roller 1800K C
AB011126 Gear: Brush roller: Z20 1800K C
D0746312 Gear: Idler: Transfer 1800K C
Roller
D1796311 Gear: Transfer Roller 1800K C

24

* Must be replace as a set.

 PM Parts - Main Frame
Part Number Description Expected Yield Unique Or
(Pages) Common
ITB Cleaning Unit
D0746446 Brush: Apply: Belt Cleaning 600K C

D0746451 Coating Bar: Ass’y 600K C

D0746457 Blade: Apply: Ass’y 600K C

D0746424 Blade: Cleaning Belt Ass’y 600K C

Fusing Unit

D1794197 Flat Belt Fusing Dia80:Seal 1000K C

D0BX4162 Hot Roller:DIA54: Ass’y 1600K U

D0BX4401(NA) Pressure Roller: 208V: Ass’y 1200K U

AE045065 Web: Sub-Ass’y 600K U

D2704343 Roller Plate 3000K U

AE030049 Ball Bearing-20x32x7 1000K C

Version 1.0 Subject to Change 31

 PM Parts – Main Frame
Part Number Description Expected Yield Unique Or
Common
ARDF
D6842171 Paper Feed Belt 100K Originals C
D6832228 Pickup Roller 100K Originals C
D5412241 Reverse Roller: Paper 100K Originals C
Feed
Paper Feed Unit
D0BX7532 (3) Paper Feed Roller: 1000K Pages U
Pickup
D0BX7536 (3) Paper Feed Roller: Feed 1000K pages U
D0BX7538 (3) Paper Feed Roller: 1000K Pages U
Separation
Filters
D0BX6889 (2) Filter: Main: Exhaust: 600K Pages U
Right
D0BX6909 (2) Filter: Duct: Main: Rear 600K Pages U
PMD0BX600K 600K PM kit 600K Pages U
PMD0BX1000K 1 million PM Kit 1000K pages U
Version 1.0 Subject to Change 32
 TCRU Kit Type A and B
TCRU Kit Type A Parts list
Code EDP Part Description Qty Yield
Number
D91001 409355 D1793504 Drum Cleaning Unit 1 600k
D1796400 ITB Cleaning Unit 1 600k
D1796210 PTR Unit 1 600k
D2704290 Fusing Cleaning Unit 1 750k
D1792255 Charge Corona Unit 1 1,000k
D1796590 Waste Toner Bottle 1 1,200k
D1809640 Developer 1 860k
D1799510 OPC Drum 1 2,500k
D0BX7532 Paper feed roller: Pickup 2 1,000k
D0BX7536 Paper feed roller: Feed 2 1,000k

Subject to Change 33
 TCRU Cont.
Code EDP Part Description Qty Yield
Number
D0BX7538 Paper feed roller: Separation 2 1,000k
AF030080 Paper feed roller: Pickup LCT 2 1,000k
AF031088 Paper feed roller: Feed LCT 2 1,000k
AF032098 Paper feed roller: Separation 2 1,000k
D6842171 Paper feed belt: ADF 1 100k*
D5412241 Paper feed reverse roller: ADF 1 100k*
D6832228 Paper feed roller pickup: ADF 1 100k*
D8378612 Driver TCRU 1 N/A
D0747690 Blower brush 1 N/A
G1783799 Setting Powder 1 N/A
D91017 409356 D2704017 Fusing Unit NA TCRU Kit B 1 1,100k

* Original count
Subject to Change 34
 Special Tools
Part Number Description Qty Unique / Common
A0069104 Scanner Positioning Pin 4 C
A0299387 Digital Multi Meter: Fluke 87 1 C
B6455040 SD Card 8gig 1 C
C4019503 20x Magnification Scope 1 C
D1793421 Knob: Drive: Development Unit: Ass’y 1 C
D1793420 Jig: Sheet: Doctor Blade 1 C
D1796193 Holder: Flat Belt-Transfer: Drive roller 1 C
D1796194 Holder: Flat Belt-Transfer: Belt Cleaning 1 C
A2579300 Grease Barrieta: S552R 1 C
52039502 Silicone Grease G-501 1 C
B1329700 Lubricant Powder 1 C
VSSG9002 FLUOTRIBO MG Grease: 100G 1 C
D0159500 G104 Yellow Toner 1 C
Version 1.0 Subject to Change 29
D0159501 Zinc Stearate 1 C
D1793402 Bottle: Developer: Ass’y 1 C
 Special Tools
Part Number Description Qty Unique / Common
54479078 Heat Resisting Grease 1 C
D0745100 SD Card Nice tool: Regi Ass’y 1 C
D0744225 Knob: Fusing 1 C
D0744391 Holder:Knob:Fusing:Dual face tape 1 C
D0BX4385 Tape:Holder:Fusing unit:Heater ass’y 1 U

Version 1.0 Subject to Change 29

 Installation Requirements
Power requirements:

Options

Version 1.0 Subject to Change 37

 Installation

Version 1.0 Subject to Change 38

 Dimensions

Version 1.0 Subject to Change 39

 Dimensions – cont’d

Version 1.0 Subject to Change 40

Specifications

Subject to Change 41
Specifications

Subject to Change 42
Specifications

Subject to Change 43
 Specifications
Copy Features

Subject to Change 44
 Specifications
Copy Features – continued

Subject to Change 45
Specifications

Subject to Change

46
 Specifications
Controller continued GWNX EB35

Subject to Change

47
Specifications

Subject to Change

48
 Paper

(*1) Can be fed, but the output quality is not guaranteed.

Changed from the Pro8200 series.
Subject to Change 49
 Paper
Continuous Copying Speed

Subject to Change 50
Paper

Subject to Change 51
Paper

Subject to Change 52
Paper

Subject to Change 53
Paper

Subject to Change 54
Paper

Subject to Change 55
 Paper

Supported Paper
Plain Recycled
Colored Letter Head
Pre-Printed Pre-Punched
Bond Card Stock
OHP Tab Stock
Transparency Labels
Back Copied** Gloss Matte
Envelopes NCR
Plain Recycled

** Can be fed, but the output is not guaranteed.

Subject to Change 56
 Installation Times

Peripheral Installation Times (minutes)

Main Frame 30 minutes
LCIT RT5070 15 minutes
LCIT RT5080 15 minutes
Cover Interposer Tray CI5030 15 minutes
Multi Fold Unit FD5020 15 minutes
Finisher SR5050 15 minutes
Booklet Finisher SR5060 15 minutes
Ring Binder 15 minutes
Perfect Binder GB5010 120 minutes
Cover Interposer Tray for Ring Binder
Type S1
Transit Pass Unit Type S1

Version 1.0 Subject to Change 57

 Installation Times

Peripherals Installation Time (minutes)

Decurl Unit DU5070 15 minutes
Multi Bypass Tray BY5020 10 minutes
Trimmer Unit TR5050 15 minutes
Punch Unit PU5030 10 minutes
Multi Bypass Banner Sheet Tray Type S9 10 minutes
ADF Double-feed Detection Kit Type S7 15 minutes
Copy Connect Type 3260 10 minutes
Cover Interposer CI5040 15 minutes
LCIT RT5110 15 minutes
LCIT RT5130 15 minutes

Version 1.0 Subject to Change 58

 Installation Times
Peripherals Installation Times(minutes)

Short Shift Tray SH5000 15 minutes

Vacuum Feed LCIT RT5120 15 minutes
Bridge Unit BU5020 15 minutes
Multi Bypass Attachment Kit for 30 minutes
Vacuum Feed LCIT Type S9

High Capacity Stacker SK5040 15 minutes

Finisher SR5110 15 minutes
Booklet Finisher SR5120 15 minutes
Finisher SR5090 15 minutes
Booklet finisher SR5100 15 minutes

Version 1.0 Subject to Change 59

 Training Information

▪ Technicians not trained on the Pro 8200 series machines will be

required to complete Tier 1 training online and attend a 5 day
instructor lead class at an RLI location.
▪ Technicians trained on the Pro 8200 series machines will be
required to take a self pace update training online.

Version 1.0 Subject to Change 60

 Documentation
Title RFG Number
Service Manual rfg081163
Point to Point rfg081164
Operating Instruction Manual rfg081165
Parts Catalog (8300s/8310s/8320s) PDF rfg081167
Parts Catalog (8300s/8310s/8320s) ZIP rfg081168
Parts Catalog (8310/8320) PDF rfg081173
Parts Catalog (8310/8320) ZIP rfg081172
Parts Catalog Controller Options rfg081175
Parts Catalog Trimmer (TR5050) rfg081180
Parts Catalog Ring Binder (RB5030) rfg081181
Please note:
Once a model or series is out of production, the Field Service Manual, Technical Service
Bulletins, and Ricoh University (located on the TSRC and RFG e-source websites) should be
referenced for the most current information.
Version 1.0 Subject to Change 61
 Contact Information
Name Contact
Technical Services Call Center Parts (800) 333-3147
(Hotline) Canada (800) 922-4072
Solutions (888) 424-1573
Production Customer Support (800) 742-6477
Automated Services (866) 239-8494 myricoh@ricoh-usa.com
Printer/Scanner/Projector Support (800) 742- 6438
Dealer Printer Customers (800) 972-8796
Warranty Processing (800) 557-4264

Hytec Parts and Logistics Control (800) 883-1001 www.hytecrepair.com

Technology Solutions Resource http://www.tscweb.net/tech_home.asp?
Center
Headquarter Web Sites Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Lanier Corporation: http://www.lanier.com
Material Safety Data Sheets (800) 336-MSDS (6737) http://msds.ricoh-usa.com/msds/

Ricoh Learning Institute (866) 239-8494 email address: www.ricohlearninginstitute.com

Version 1.0 Subject to Change 62

 Media Effect Disclaimer

Version 1.0 Subject to Change 63

 Escalation Procedure
Solutions Support and Escalation Intake Guide
https://www.escalationintake.com/login/
Required Information for Hardware Issues:
▪ Symptom
▪ Possible cause
▪ Description and result of the action taken
▪ Parts replaced
▪ Model type and serial number
▪ Printer configuration sheet and maintenance report sheet
▪ Occurrence frequency
▪ Whether or not the symptom could be duplicated on a lab machine (YES/NO)
▪ Occurrence conditions
▪ When symptoms first began to appear
▪ Optional equipment information
▪ Results after installing the units/options on another machine
▪ Whether or not customized parts have been applied
▪ Log-storing data (controller, engine, and operation logs) with SP5-857
▪ SMC Report (SP5992-001)
Version 1.0 Subject to Change 64
 Escalation Procedure – cont’d

Required Information for Computer connectivity problems:

▪ Printer configuration page
▪ Any actions already taken (step-by-step)
▪ Computer specifications (manufacturer, model, type, CPU, memory, etc.)
▪ OS and applications installed (versions and service packs)
▪ Driver and utilities used (versions and service packs)
▪ Network environment (protocol, topology, address, and configuration)
▪ Network packet capture/print file
▪ Document originals (files)
▪ PIF (Problem Information Form)
– PIFs can be downloaded from the Global Knowledge Base:
– http://tscweb.custhelp.com/app/answers/detail/a_id/119457

Version 1.0 Subject to Change 65

 Revisions

▪ V2.0 Added options, launched dates changed,

added rfg numbers for the manuals .
▪ V3.0 Corrected product code and EDP number
for the trimmer TR5050.
▪ V3.1 Added product codes for options , media
disclaimer .
▪ V4.0 Removed Class Mode App from PSG
▪ V4.1 added IEEE802.11 a/b/g/n option

Version 1.0 Subject to Change 66

RICOH
imagine. change.