SR Number BIN Aging Actual Re Before logiProduct Alternate ContaRSU DSL Tag Engineer DSLBackend

62361186 VOICE 0 0 #N/A #N/A 9643405952 NFH #N/A Ajeet Dhananjay

62331350 DSL 0 0 #N/A #N/A 9810302395 NFH A10117 Ajeet Dhananjay
62318430 VOICE 0 0 #N/A #N/A 9711188712 N58 U11205 Balbeer Dhananjay
62364018 DSL 0 0 #N/A #N/A 9871085285 N25 E30504 Deepak+PrinAmit
62363640 DSL 0 1 24-Nov VOICE 9810215648 N26 U10314 Deepak+PrinAmit
62366130 DSL 0 0 #N/A #N/A 9899438806 N25 E32107 Deepak+PrinAmit
62365474 DSL 0 0 #N/A #N/A 8147145756 N26 #N/A Deepak+PrinAmit
62366938 DSL 0 0 #N/A #N/A 9910129295 N27 #N/A Deepak+PrinAmit
62368238 DSL 0 0 #N/A #N/A 9810329702 N59 F11007 Kamlesh Dhananjay
62367564 DSL 0 0 #N/A #N/A 9810148495 N14 U11102 KG Dixit Amit
62367842 DSL 0 0 #N/A #N/A 9811100511 NSC U11110 KG Dixit Amit
62363914 DSL 0 0 #N/A #N/A 8285384398 N14 E10902 KG Dixit Amit
62326462 DSL 0 1 29-Nov DSL 9650529903 NSC A10246 KG Dixit Amit
62366528 VOICE 0 0 #N/A #N/A 9268347899 N11 E20201 Lalit Dhananjay
62365192 VOICE 0 1 17-Nov VOICE 9811466102 N11 U21216 Lalit Dhananjay
62362870 DSL 0 1 15-Nov DSL 9910506283 N56 U40112 Nikku Dhananjay
62367198 DSL 0 1 18-Nov DSL 9958400139 N55 A20130 Nikku Dhananjay
62158370 DSL 6 0 #N/A #N/A 9910495166 NTD E12110 Ompal Dhananjay
62363812 VOICE 0 0 #N/A #N/A 9953138148 N19 U41411 OP+Sujeet Amit
62279186 DSL 2 0 #N/A #N/A 8800892802 N08 U10903 Pramod+SatiAmit
62233954 DSL 4 1 20-Nov DSL 9811846048 N08 U30409 Pramod+SatiAmit
62367320 DSL 0 0 #N/A #N/A 9958161428 NTC E11906 Rajeev Dhananjay
62366586 VOICE 0 0 #N/A #N/A 7838197084 NTB #N/A Rajeev Dhananjay
62307908 DSL 1 0 #N/A #N/A 9811076500 N19 E12209 Rakesh Amit
62364964 DSL 0 0 #N/A #N/A 9810570614 N19 U20624 Rakesh Amit
62164894 VOICE 6 0 #N/A #N/A 9818641939 N25 E20307 Ram Kumar Amit
62364958 VOICE 0 0 #N/A #N/A 9871549225 N26 U21113 Ram Kumar Amit
62331614 VOICE 0 0 #N/A #N/A 9811237964 N62 #N/A Rampal+VijayDhananjay
62325094 DSL 0 0 #N/A #N/A 9818410425 N62 E41110 Rampal+VijayDhananjay
62366646 DSL 0 0 #N/A #N/A 9818956121 N62 E21112 Rampal+VijayDhananjay
62364952 DSL 0 0 #N/A #N/A 9530777753 NS2 A10330 Sachin K Amit
62364506 DSL 0 0 #N/A #N/A 9899000605 NS2 A20625 Sachin K Amit
62367238 DSL 0 0 #N/A #N/A 9910031287 NS2 A20703 Sachin K Amit
62367514 DSL 0 0 #N/A #N/A 8586847672 N12 #N/A Satish Dhananjay
62366694 VOICE 0 0 #N/A #N/A 7042080400 N12 #N/A Satish Dhananjay
62366904 DSL 0 0 #N/A #N/A 9891880793 N12 U20523 Satish Dhananjay
62274494 VOICE 2 0 #N/A #N/A 9871206010 N15 B10833 Saurav Amit
62273344 DSL 2 0 #N/A #N/A 9810447033 N14 U10902 Saurav Amit
62292288 VOICE 1 0 #N/A #N/A 8130075872 N22 U11201 Sheesh Ram+Dhananjay
62363208 VOICE 0 0 #N/A #N/A 9810000373 N22 U11101 Sheesh Ram+Dhananjay
62367662 DSL 0 0 #N/A #N/A 9911326330 N22 B10411 Sheesh Ram+Dhananjay
62363646 DSL 0 0 #N/A #N/A 9871388266 NTT U20301 Sheesh Ram+Dhananjay
62367152 DSL 0 0 #N/A #N/A 9958898811 N23 U20601 Sheesh Ram+Dhananjay
62366578 VOICE 0 0 #N/A #N/A 8010777120 NTT U11309 Sheesh Ram+Dhananjay
62245594 VOICE 3 1 22-Nov DSL 9958679689 N22 #N/A Sheesh Ram+Dhananjay
62366346 DSL 0 2 6-Nov VOICE 9911204975 NTT E11311 Sheesh Ram+Dhananjay
62362854 VOICE 0 1 29-Nov DSL 9910504448 N55 A10804 Udey Dhananjay
62362340 DSL 0 0 #N/A #N/A 9873718954 N17 #N/A Vijay+Raghv Amit
62368162 DSL 0 0 #N/A #N/A 9717463482 N18 E22006 Vijay+Raghv Amit
62365670 DSL 0 2 4-Nov DSL 9911698532 N17 B10315 Vijay+Raghv Amit
62365970 DSL 0 0 #N/A #N/A 9910300257 N18 U21219 Vijay+Raghv Amit
62332896 DSL 0 0 #N/A #N/A 9910813626 N17 B10303 Vijay+Raghv Amit
TL SR Date SR Sub TypeCase Type SI Number Account NumbProduct Product Activ
Pankaj 12/8/2015 18:20 Disruption iComplaint 1204554439 7024252879 Voice 21-Nov-15
Pankaj 12/8/2015 17:26 No BrowsingRequest 01206501348_ds16340902 Digital Subs13-Mar-13
Sanjeev 12/8/2015 13:15 Disruption iComplaint 1204575108 14798786 Voice 29-Apr-09
Sachin 12/8/2015 20:03 CPE or HardRequest 10120101561 11295909 IPTV 9-Jul-09
Sachin 12/8/2015 19:44 Frequent diComplaint 01206473798_ds7006099490 Digital Subs8-Feb-13
Sachin 12/8/2015 21:38 Connection Complaint 1204355403 11596173 Digital Subs17-Jan-06
Sachin 12/8/2015 21:03 Frequent diComplaint 012027864440_d7023344496 Digital Subs1-Oct-15
Sachin 12/9/2015 0:11 Connection Complaint 012028980719_d7024494865 Digital Subs28-Nov-15
Sanjeev 12/9/2015 8:52 Slow BrowsiRequest 01206048328_ds7005233485 Digital Subs24-Aug-11
Sanjeev 12/9/2015 7:54 Slow BrowsiRequest 01206357207_ds7005862925 Digital Subs12-Sep-12
Sanjeev 12/9/2015 8:23 No BrowsingRequest 01204284353_ds14059837 Digital Subs19-Nov-08
Sanjeev 12/8/2015 19:58 Connection Complaint 012016532426_d7014126642 Digital Subs23-Jul-14
Sanjeev 12/8/2015 15:48 Slow BrowsiRequest 012012928454_d7010698829 Digital Subs23-Jan-14
Sanjeev 12/8/2015 22:16 Disruption iComplaint 1204332447 7020559193 Voice 29-May-15
Sanjeev 12/8/2015 21:01 Disruption iComplaint 1204224443 13110740 Voice 20-Aug-07
Sanjeev 12/8/2015 19:12 Frequent diComplaint 01206558618_ds11688403 Digital Subs17-May-13
Sanjeev 12/9/2015 2:05 No power inRequest 01204212041_ds16543872 Digital Subs17-May-11
Pankaj 12/2/2015 18:05 Slow BrowsiRequest 01204573675_ds16152463 Digital Subs25-Nov-10
Sachin 12/8/2015 19:52 Connection Complaint 1204560816 7016104776 Voice 11-Oct-14
Sanjay 12/7/2015 10:37 Fault Repai Request 1205335912 11006509 Digital Subs19-Feb-05
Sanjay 12/5/2015 11:19 Connection Complaint 1204313570 11313327 Digital Subs9-Jun-06
Pankaj 12/9/2015 6:49 No BrowsingRequest 012017889371_d7007600079 Digital Subs9-Sep-14
Pankaj 12/8/2015 22:24 Disruption iComplaint 1204227968 15121788 Voice 23-Aug-09
Sachin 12/7/2015 21:31 Fault RepairRequest 1204323597 11203467 Digital Subs28-Jun-06
Sachin 12/8/2015 20:52 Fault RepairRequest 1205316739 11366466 Digital Subs29-Sep-05
Sachin 12/3/2015 6:49 Call ConnectComplaint 1204158066 7021443646 Voice 17-Jul-15
Sachin 12/8/2015 20:52 Call ConnectComplaint 1204280894 7006291729 Voice 19-May-13
Pankaj 12/8/2015 17:32 Disruption iComplaint 1204254108 12189304 Voice 26-Aug-06
Pankaj 12/8/2015 15:22 CPE or HardRequest 01204543425_ds14500385 Digital Subs21-Jan-09
Pankaj 12/8/2015 22:28 Connection Complaint 01208890081_ds7007599449 Digital Subs7-Aug-13
Sanjay 12/8/2015 20:51 Frequent diComplaint 01204204716_ds16498655 Digital Subs21-Apr-11
Sanjay 12/8/2015 20:28 Frequent diComplaint 01206399346_ds7005945045 Digital Subs1-Nov-12
Sanjay 12/9/2015 4:52 Slow BrowsiRequest 012015559373_d7008855790 Digital Subs21-Jun-14
Sanjeev 12/9/2015 7:46 Disruption iComplaint 10120356234 7024573268 IPTV 4-Dec-15
Sanjeev 12/8/2015 22:33 Disruption iComplaint 1204541454 7024306040 Voice 24-Nov-15
Sanjeev 12/9/2015 0:02 Fault Repai Request 012010304913_d7008964488 Digital Subs29-Sep-13
Sanjeev 12/6/2015 22:48 Disruption iComplaint 1204558611 7018522303 Voice 11-Feb-15
Sanjeev 12/6/2015 20:10 Additional Request 1204346555 7005556730 Voice 14-Mar-12
Sanjay 12/7/2015 14:09 Fault RepairRequest 012013419141_d7011167365 Digital Subs16-Feb-14
Sanjay 12/8/2015 19:25 Connection Complaint 1204103347 7010366070 Voice 23-Oct-15
Sanjay 12/9/2015 8:05 Fault RepairRequest 01206392878_ds7005932800 Digital Subs24-Oct-12
Sanjay 12/8/2015 19:44 Connection Complaint 012010058903_d7008865631 Digital Subs20-Sep-13
Sanjay 12/9/2015 1:16 Fault Repai Request 012022672054_d7019047506 Digital Subs4-Mar-15
Sanjay 12/8/2015 22:22 Connection Complaint 1204207756 7009281672 Voice 28-Oct-13
Sanjay 12/5/2015 15:08 Connection Complaint 1204208502 7023818801 Voice 28-Oct-15
Sanjay 12/8/2015 21:58 Connection Complaint 01204112167_ds16307379 Digital Subs13-Jan-11
Sanjeev 12/8/2015 19:11 Disruption iComplaint 1204271687 13627507 Voice 4-Dec-10
Sachin 12/8/2015 18:52 Connection Complaint 012027916761_d7023411067 Digital Subs4-Oct-15
Sachin 12/9/2015 8:45 Fault Repai Request 01204233701_ds13006620 Digital Subs10-Jul-07
Sachin 12/8/2015 21:11 Frequent diComplaint 012025868489_d7014297410 Digital Subs18-Jul-15
Sachin 12/8/2015 21:29 Fault Repai Request 012018974808_d7016072337 Digital Subs10-Oct-14
Sachin 12/8/2015 18:01 Connection Complaint 01204347056_ds15056080 Digital Subs28-Jul-09
SR Summary SR Status Customer Name Customer ClCustomer V
Disruption in S Open AKASH MISHRA Home GoldNew
ref-21307233 Open Harish Chander SharHome Platinum
Customer percep Open Shivalik Buildtech PvCommercialPlatinum
MR malik cld f Open Bhopal Singh Malik Home Platinum
Frequent discoOpen NIMISH KAPOOR Home GoldNew
Connection NoOpen Asish Sarkar Home Gold
Frequent discoOpen DHYAN SUMAN Home GoldNew
Connection NoOpen MUSKAN ARORA Home GoldNew
Slow Browsing Open ARIELLE SOURCING PCommercialPlatinum
##mr kamlesh cl
Open KAMLESH KUMAR SIHome Platinum
.....refer notes Open Anita Kaul Home Platinum
Connection NoOpen ARCHIT ARORA Home GoldNew
customer wantsOpen RAJIV RANJAN Home GoldNew
Disruption in S Open PARVEEN KUMAR LUHome GoldNew
Disruption in S Open Gaurav Kumar Home Gold
c xcalled for f Open Kishan Goyal Home Platinum
cx called for cpOpen Deepak . Home Platinum
VTA mismatch iRe-Open D S Hosiery & WoolleSmall EnterpGold
Connection NoOpen THAKUR BIKRAM SI Home GoldNew
Engg visited a Re-Open Natco Exports Pvt LtMedium EntPlatinum
concern personOpen Anup Hitech IndustriCommercialPlatinum
Mr Das called fOpen SAI FOUNDATION CommercialGoldNew
Disruption in S Open Seco Overseas Ltd CommercialGold
cx wants wifi p Open Meenakshi Saxena Home Platinum
# mr/ nagpal caOpen Arjun Singh Nagpal Home Platinum
Refert o above Open NANTHA KUMAR P Home GoldNew
call connectivityOpen PIYUSH VERMA CommercialPlatinum
wcc: received Open Mtree Software Pvt Medium EntPlatinum
mr. yash cld in Open Yash Paul Jindal Home Platinum
cli: 9818956121Open ASHISH DANGWAL Home GoldNew
Frequent discoOpen Ila Creative Technol CommercialPlatinum
# FREQUENT D Open ROYAL SOFTECH INDISmall EnterpPlatinum
cx called for s Open SDG SOFTWARE INDIMedium EntPlatinum
Disruption in S Open GURVINDER SINGH Home GoldNew
Disruption in S Open SHIVAM CHIKARA Home GoldNew
Fault Repair-R Open AMARESH ANAND J CommercialGoldNew
customer conneRe-Open GYAN PRATAP SING Home GoldNew
ms.nishat call Open NISHAT RAZA Home Platinum
cust clld for pc R
we-Open SWATI GARG Home GoldNew
DFF- 95400003Open ASHOK KUMAR GAUCorporate GoldNew
#Mr Syed cld foOpen SYED RIYAZUL HASAN
Home Platinum
Connection NoOpen SUNIL KUMAR SHARHome GoldNew
Fault Repair-R Open ARJUN CHAUHAN Corporate GoldNew
Connection NoOpen Arvind KUMAR Home GoldNew
Customer usingOpen VIKUL KAKRAN Home GoldNew
wcc: recieved mOpen Nikhil . Home Platinum
Disruption in S Open Vishal Srivastava Home Platinum
...... Open KANISHKA PRASAD Home GoldNew
Fault Repair-R Open Bata Shoe Store Corporate Platinum
Frequent discoOpen AMIT KUMAR Home GoldNew
Fault Repair-R Open JYOTISH & RATAN Small EnterpGoldNew
permises lock, Open Puneet Bhagat CommercialPlatinum
Address Source RepeatSR SLA
C-015 TELECOM CITY PLOT NO B916 SECTOR-62,,,NR PAR Voice Call 0 12/9/2015 11:19
B-112, First Floor.Shaurya Appartment.Sector -62.UP.NO Voice Call 0 12/9/2015 13:00
Shivalik Buildtech Pvt Ltd,C-46,,Sector -58,,,,NOIDA Voice Call 0 12/9/2015 17:00
M-13,Sector-25,,,NOIDA Voice Call 0 12/9/2015 12:02
C 46 SECTOR 26,2ND FLOOR,,NEAR PARK,NOIDA Voice Call 0 12/9/2015 12:39
P-240 Jalvayuh Vihar,Sector-21,,,NOIDA Voice Call 0 12/9/2015 13:30
D 54B, Sector 26, Behind Jaipuriya Shopping Complex No Voice Call 0 12/9/2015 13:30
B 23 SECTOR 27,,,NR PARK,NOIDA Voice Call 0 12/9/2015 13:30
A 3,SECTOR 59 NOIDA,,NEAR A BLOCK PARK,NOIDA Solitaire in 0 12/9/2015 12:52
B - 146 SECTOR 14,,,NEAR IOC BUILDING,NOIDA Voice Call 0 12/9/2015 12:30
H No 45,Sector 15A,,,NOIDA Voice Call 0 12/9/2015 12:30
C -58 SECTOR 14,NOIDA,,NR MOTHER DAIRY,NOIDA Voice Call 0 12/9/2015 12:57
HOUSE NO-410 SECOND FLOOR SECTOR-15A,,,NEAR PARKVoice Call 1 12/9/2015 15:00
P-92 Sector-11,,,Near Metro Hospital Noida,NOIDA Voice Call 0 12/9/2015 13:30
36-C Dhawalgiri Appt,Sector-11,,,NOIDA Voice Call 1 12/9/2015 13:30
B 120 Sector 22,.,,,NOIDA Voice Call 0 12/9/2015 11:12
A-83 Sector-55 Noida (U.P) 201301,,,,NOIDA Voice Call 0 12/9/2015 12:30
B-4 /5,Sec-63,,,NOIDA Email 0 12/3/2015 11:05
B 244 Ground Floor Sec 19 Near Milk Dairy Noida,,,,NOIDVoice Call 0 12/9/2015 12:51
A-106,Sector-5,,,NOIDA Voice Call 0 12/7/2015 18:34
A-9,Sector-5,,,NOIDA Email 2 12/9/2015 16:00
E 2 BASEMENT SEC 63 NOIDA,,,NEAR PARK,NOIDA Voice Call 0 12/9/2015 13:30
B-06,Sector-63,,,NOIDA Voice Call 0 12/9/2015 13:30
A-597, Sector-19, Greater Noida, Uttar Pradesh, 201301, IVoice Call 0 12/9/2015 12:30
A-662,Sector -19,,,NOIDA Voice Call 0 12/9/2015 12:30
P -465 JALVAYU VIHAR,SECTOR 21 NOIDA,,NR PARK,NOID Voice Call 0 12/4/2015 12:00
B-135- SEC -26- SECOND FLOOR SECOND FLOOR,,,NR KAI Voice Call 0 12/9/2015 12:30
C-56/31,Sector 62,,,NOIDA Email 0 12/9/2015 10:32
Flat No 12,Harmony Apartments,C-58/16 Near Tot Mall SeVoice Call 0 12/9/2015 11:22
FLAT NO-17 NIRUPAM VATIKA, SEC-62 FORTIS HOSPITAL, NR Voice Call 0 12/9/2015 13:30
B-3,Sec-2,Noida,,NOIDA Voice Call 0 12/9/2015 12:30
Royal Softech India Pvt. Ltd.C-120, Second Floor,Sector - 2Voice Call 0 12/9/2015 13:27
A-10, SECTOR-2,,,NEAR PARK,NOIDA Voice Call 0 12/9/2015 13:30
N 92 3RD FLOOR SEC 12 NOIDA,,,PARK,NOIDA Voice Call 0 12/9/2015 13:30
V 35 3RD FLOOR SECTOR 12 NOIDA,,,NEAR PARK,NOIDA Voice Call 0 12/9/2015 13:30
2ND FLOOR X-20 SEC-12 NOIDA,,,NEAR PARK,NOIDA Voice Call 0 12/9/2015 16:30
D13 Sec 15 Near Alka Cinema Noida 201301,,,,NOIDA Voice Call 0 12/7/2015 13:30
B-103 S/F,SECTOR-14,,NEAR PARK,NOIDA Voice Call 0
C192, Ground Floor Sector 22, Noida, UP 201301,,,,NOIDAVoice Call 0 12/7/2015 19:09
A-10 SECTOR-22,,,NEAR PARK,NOIDA Retention 0 12/9/2015 12:25
A 206 SECTOR 22,,,NEAR PARK,NOIDA Voice Call 0 12/9/2015 12:30
G-306 2ND FLOOR SECTOR-22,,,NEAR PARK,NOIDA Voice Call 0 12/9/2015 12:43
B-66 SECTOR-23,,,NR PARK,NOIDA Voice Call 0 12/9/2015 13:30
E-33 GROUND FLOOR,SEC-22,,,NOIDA Voice Call 0 12/9/2015 13:30
HNO-1 GF GALI NO-9 CHAURA RAGHUNATHPUR SEC-22,,, Voice Call 1 12/9/2015 13:30
J223 , Sector-22,,,,,NOIDA Email 0 12/9/2015 16:30
B-14C Rajat Vihar,Sector -62,,,NOIDA Voice Call 0 12/9/2015 11:11
A-69 SEC-17,,,NR BAL CLY,NOIDA Voice Call 0 12/9/2015 11:52
F10-11,Sector-18,,,NOIDA Voice Call 0 12/9/2015 12:42
FLAT NO-95C TYPE-A BHEL CLY SEC-17,,,NR PARK,NOIDA Voice Call 1 12/9/2015 13:30
I-12 Ground,Floor Sector - 9,Noida 201301,NA,NOIDA Voice Call 0 12/9/2015 13:30
A-8,Sector 17,,,NOIDA Voice Call 0 12/9/2015 14:00