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    Sudesh 3.30

    Uploaded by

    Prateek Wadhwani
    The document appears to be a table containing details of customer service requests (SRs) such as the SR number, date, type of issue, and customer information. It includes over 60 entries showing various data points for each SR like the repeating date, alternate contact, SR date, SR subject, case type, and customer identification number. The table provides high-level data on technical support cases and customers.

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    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd

    Sudesh 3.30

    Uploaded by

    Prateek Wadhwani
    53 views8 pages
    The document appears to be a table containing details of customer service requests (SRs) such as the SR number, date, type of issue, and customer information. It includes over 60 entries showing various data points for each SR like the repeating date, alternate contact, SR date, SR subject, case type, and customer identification number. The table provides high-level data on technical support cases and customers.

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    sudesh 3.30

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    The document appears to be a table containing details of customer service requests (SRs) such as the SR number, date, type of issue, and customer information. It includes over 60 entries showing various data points for each SR like the repeating date, alternate contact, SR date, SR subject, case type, and customer identification number. The table provides high-level data on technical support cases and customers.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    53 views8 pages

    Sudesh 3.30

    Uploaded by

    Prateek Wadhwani
    The document appears to be a table containing details of customer service requests (SRs) such as the SR number, date, type of issue, and customer information. It includes over 60 entries showing various data points for each SR like the repeating date, alternate contact, SR date, SR subject, case type, and customer identification number. The table provides high-level data on technical support cases and customers.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    of 8

    SR Number RepeRepeat Dat

    Aeging
    Alternate ContaSR Date SR Sub SubCase Type SI Number
    61781832 0 #N/A 3 9911078950 11/21/2015 16:15 Browsing RRequest 012020348085_dsl
    61848252 1 19-Oct 1 9958711322 11/23/2015 20:21 Frequent DComplaint 012016160463_dsl
    61911204 0 #N/A 1 8860078182 11/25/2015 15:16 Browsing RRequest 1204262184
    61906176 1 14-Oct 1 9711209333 11/25/2015 13:33 Modem Rec Request 01206231744_dsl
    61910684 1 2-Nov 1 9818326587 11/25/2015 15:04 PC-Wi Fi coRequest 01204214588_dsl
    61911868 0 #N/A 1 7838593642 11/25/2015 15:29 DSL login Request 01206498294_dsl
    61847390 1 4-Nov 1 9811988587 11/23/2015 19:45 Modem- No Complaint 01206260862_dsl
    61907860 1 13-Oct 1 8860091521 11/25/2015 14:06 Proactive- Request 1204326934
    61909470 0 #N/A 1 9891087944 11/25/2015 14:39 Disturbance Complaint 1204307724
    61911028 0 #N/A 1 9990630938 11/25/2015 15:11 Line or Lin Complaint 1204137028
    61911566 0 #N/A 1 9971344456 11/25/2015 15:24 Frequent DComplaint 012028493040_dsl
    61888468 2 16-Oct 0 9871068433 11/24/2015 22:03 Browsing RRequest 012022630871_dsl
    61883212 3 29-Oct 0 9871258895 11/24/2015 18:24 Frequent DComplaint 01206495679_dsl
    61889542 1 13-Oct 0 9810310617 11/24/2015 23:33 Modem- No Complaint 01204243279_dsl
    61891000 0 #N/A 0 9990165094 11/25/2015 8:47 Modem- No Complaint 01206556427_dsl
    61884618 0 #N/A 0 9311357673 11/24/2015 19:11 Proactive- Request 1204121746
    61906786 0 #N/A 1 9811802095 11/25/2015 13:44 Modem- No Complaint 01206438813_dsl
    61818782 0 #N/A 2 9811031978 11/23/2015 10:55 Modem- No Complaint 012028830264_dsl
    61839194 1 24-Oct 1 9910012644 11/23/2015 16:14 Frequent DComplaint 01206334956_dsl
    61910724 0 #N/A 1 9953642637 11/25/2015 15:05 Other issueRequest 012026250258_dsl
    61911956 1 17-Oct 1 9711918256 11/25/2015 15:31 Modem Reins Request 01206165571_dsl
    61906808 1 21-Oct 1 9654361244 11/25/2015 13:44 Line or Lin Complaint 1204223981
    61911696 0 #N/A 1 9873606694 11/25/2015 15:26 Disturbance Complaint 1204545830
    61903732 1 13-Oct 1 9968280744 11/25/2015 12:52 Line or Lin Complaint 10120105721
    61911624 0 #N/A 1 9654741111 11/25/2015 15:25 Remote-IPTRequest 10120113195
    61905566 0 #N/A 1 9958782888 11/25/2015 13:23 Line or Lin Complaint 1204111102
    61908916 0 #N/A 1 9953452237 11/25/2015 14:27 Line or Lin Complaint 1204266798
    61911132 0 #N/A 1 9873408700 11/25/2015 15:14 Disturbance Complaint 1204258801
    61871688 0 #N/A 0 9278500500 11/24/2015 14:28 Disturbance Complaint 1204284927
    61836980 1 17-Oct 1 9910405688 11/23/2015 15:31 Frequent DComplaint 01204222872_dsl
    61911656 0 #N/A 1 9810294595 11/25/2015 15:25 Modem- No Complaint 012013836459_dsl
    61911686 2 4-Nov 1 9716761644 11/25/2015 15:26 Modem- No Complaint 01206229039_dsl
    61889550 0 #N/A 0 7503020504 11/24/2015 23:34 Frequent DComplaint 012022504928_dsl
    61827928 1 17-Oct 1 8285604690 11/23/2015 12:54 No OutgoinComplaint 1204281019
    61908204 2 11-Oct 1 9910052518 11/25/2015 14:14 Line or Lin Complaint 1204154404
    61908052 0 #N/A 1 9868174397 11/25/2015 14:10 Modem- No Complaint 01204241260_dsl
    61895586 0 #N/A 0 9716000474 11/25/2015 10:48 Modem- No Complaint 012028776021_dsl
    61910382 0 #N/A 1 9811385347 11/25/2015 14:58 Other issueRequest 012025431794_dsl
    61911938 0 #N/A 1 9818783211 11/25/2015 15:30 Disturbance Complaint 1204242768
    61829996 0 #N/A 1 9555332151 11/23/2015 13:23 Line or Lin Complaint 1204272093
    61893486 0 #N/A 0 9873420244 11/25/2015 10:10 Line or Lin Complaint 1204322528
    61898328 0 #N/A 0 9871645849 11/25/2015 11:28 Line or Lin Complaint 1204212492
    61907958 0 #N/A 1 9810105021 11/25/2015 14:09 Line or Lin Complaint 1204287360
    61905326 0 #N/A 1 9717095679 11/25/2015 13:19 Other issueRequest 012020092836_dsl
    61878898 0 #N/A 0 9891612357 11/24/2015 16:43 Browsing RRequest 01204355080_dsl
    61901486 0 #N/A 1 9310135685 11/25/2015 12:18 Modem- No Complaint 01204332965_dsl
    61885320 0 #N/A 0 9650556822 11/24/2015 19:35 Modem Reins Request 012011522126_dsl
    61894586 0 #N/A 0 9212760744 11/25/2015 10:32 Browsing RRequest 01204280744_dsl
    61906232 0 #N/A 1 9717132568 11/25/2015 13:34 Line or Lin Complaint 1204293177
    61907510 0 #N/A 1 9555571193 11/25/2015 13:59 Modem- No Complaint 012024129322_dsl
    61890852 0 #N/A 0 9810669907 11/25/2015 8:37 Disturbance Complaint 1204211864
    61904860 1 5-Nov 1 9899979131 11/25/2015 13:11 Frequent DComplaint 012013123509_dsl
    61909732 1 2-Nov 1 9811650063 11/25/2015 14:44 Frequent DComplaint 01204259632_dsl
    Account NumbeRsu Tag Engg TL Backend Product Customer Name Customer
    7017270915 NFH A10603 Ajeet+RahuNirankar DhananjayDigital SubKAJAL GARG Home
    7014047894 NSI A10308 Ajeet+RahuNirankar DhananjayDigital SubLOGICLADDER TECHNOLOGIESCommerci
    11956089 NFH U20706 Ajeet+RahuNirankar DhananjayDigital SubInternational Trade Expo CentMicro
    7005607108 N57 U10823 Amit Dixit Sanjeev DhananjayDigital SubMRIDUL INTERNATIONAL PRIVMedium E
    14956560 N60 U10706 Amit Dixit Sanjeev DhananjayDigital SubGaurav Associates Commerci
    7006149213 N59 F11203 Amit Dixit Sanjeev DhananjayDigital SubM V SHOE CARE PVT LTD Small Ent
    7005665370 N60 U10602 Amit Dixit Sanjeev DhananjayDigital SubA2 INFOSYSTEM PVT LTD Commerci
    7022092249 NTD E12203 Ankit+ZeesNirankar DhananjayVoice KAPIL KUMAR Commerci
    7006088247 N64 E10912 Ankit+ZeesNirankar DhananjayVoice AQUSAG TECHNOLOGIES INDISmall Ent
    7006608056 NTD #N/A Ankit+ZeesNirankar DhananjayVoice RNCOS E SERVICES PVT LTD Small Ent
    7023900091 N64 #N/A Ankit+ZeesNirankar DhananjayDigital SubNET FOR CHOICE Commerci
    7018969108 NTB B11331 Ankit+ZeesNirankar DhananjayDigital SubIRON SYSTEMS INDIA PVT LTDMicro
    7006143740 N26 E11904 Deepak+PrSachin Amit Digital SubMADHAV SARAN AGGARWAL Home
    12598529 N26 U10217 Deepak+PrSachin Amit Digital SubAjit Kumar Banerji Home
    7006279304 N26 E11911 Deepak+PrSachin Amit Digital SubRAHUL BABBAR Home
    7005258397 N18 E11011 Dilip+KrishSachin Amit Voice ARVIND LIFESTYLE BRANDS LTCorporat
    7006025007 N07 A10226 Faiz Sanjay Amit Digital SubSACHIN MALHOTRA Commerci
    11083553 N06 #N/A Faiz Sanjay Amit Digital SubPawan Malhotra Commerci
    7005818822 N16 U10206 KG Dixit +LaSanjeev Amit Digital SubVMG AND COMPANY Commerci
    7021793161 N15 B11407 KG Dixit +LaSanjeev Amit Digital SubAMAR RAO TAILONG Home
    14961214 NSC A10546 KG Dixit +LaSanjeev Amit Digital SubNikita Sharma Home
    7022092232 N11 U20415 Narender Sanjeev DhananjayVoice AJAY JAIN Commerci
    14210259 N11 U20514 Narender Sanjeev DhananjayVoice Dhinrendra Kumar Jauhari Home
    15685085 N11 E10712 Narender Sanjeev DhananjayIPTV Chander Kant Vohra Home
    16551606 N55 A10830 Nikku Sanjeev DhananjayIPTV Lalit Manral Home
    7024225418 N08 #N/A Pramod+SaSanjay Amit Voice SEEMA GUPTA Home
    7022522760 N08 A10551 Pramod+SaSanjay Amit Voice ROSHNI POWER PROJECTS Commerci
    7021426396 N08 U10908 Pramod+SaSanjay Amit Voice AERO PRODUCTS INDIA Commerci
    7005642214 NSD E10710 Rajeev+DavNirankar DhananjayVoice VIHAAN DEVELOPERS PVT LTDCommerci
    13075772 NTF A20516 Rajeev+DavNirankar DhananjayDigital SubGreen Leaf It Consulting Pvt L Commerci
    7011404693 NTC A10417 Rajeev+DavNirankar DhananjayDigital SubAKRITI TRENDY OUTFITS PVT Commerci
    7005602053 NTF A20220 Rajeev+DavNirankar DhananjayDigital SubSP DYANAMIC SERVICES PVT Commerci
    7018838632 NTC A10727 Rajeev+DavNirankar DhananjayDigital SubPPC DOSE INDIA Commerci
    7006198561 NTF A20303 Rajeev+DavNirankar DhananjayVoice GNA EXPORTS Commerci
    7017932467 N62 E12409 Rampal Nirankar DhananjayVoice CHANDRA SHANKER GUPTA Home
    14874829 N62 E21501 Rampal Nirankar DhananjayDigital SubKshitij Ashta Home
    7024124461 N62 #N/A Rampal Nirankar DhananjayDigital SubFOURBRICK TECHNOLOGY OPCCommerci
    7011033554 NS2 A10713 Sachin Sanjay Amit Digital SubJAY PEE ELECTRONICS Commerci
    12611766 NS2 A20706 Sandeep Sanjay Amit Voice Sanjay Nagi Home
    16147817 N06 U10806 Sanjeev Sanjay Amit Voice Chahat Exports Commerci
    15476768 N12 A10353 Satish+ImrSanjeev DhananjayVoice Prem Lata Sharma Home
    15130433 N12 H-N12-H1/Satish+ImrSanjeev DhananjayVoice Neha Kashyap Home
    14077041 N12 A10605 Satish+ImrSanjeev DhananjayVoice Shalini Agarwal Home
    7017011139 N12 H-N12-H1/Satish+ImrSanjeev DhananjayDigital SubMAYANK MATHUR Airtel Em
    15179745 N12 H-N12-H1/Satish+ImrSanjeev DhananjayDigital SubIndrajit Sen Home
    11550337 N12 H-N12-H1/Satish+ImrSanjeev DhananjayDigital SubBrijveer Singh Home
    7009671519 N12 U21009 Satish+ImrSanjeev DhananjayDigital SubSAURABH SARASWAT Home
    13955659 N12 U20406 Satish+ImrSanjeev DhananjayDigital SubBrijesh Srivastava Home
    7020275379 N15 U10524 Saurabh Sanjeev Amit Voice SRIKANTH VASANTADA Home
    7019938215 N22 U11505 Sheesh Ra Sanjay Amit Digital SubSUSHEEL KUMAR Corporat
    16206471 N56 U40219 Udey Sanjeev DhananjayVoice Mahesh Giri Home
    7010954016 N18 U20107 Vijay+RagwSachin Amit Digital SubANTONY WASTE HANDLING CECommerci
    12463840 N18 U31411 Vijay+RagwSachin Amit Digital SubMalhotra Jewels Pvt Ltd Commerci
    Address Source RepProduct ActivaSR Summar
    FLAT NO-76 GAIL APPT SEC-62,,,N062031,NOIDA Voice Call 0 26-Nov-14 NOC issue
    First Floor Tower 1 Stellar Crest Business Centre IT Park Sector 62,,, Voice Call 0 12-Jul-14 Frequent d
    Expo Drive A-11,Sector - 62,,,NOIDA Voice Call 0 9-Jun-06 Fault Repa
    C-12, 13,SECTOR 57 NOIDA,,NEAR HCL BUILDING,NOIDA Solitaire i 0 11-Apr-12 statip ip n
    B-49,Sector-60,,,NOIDA Voice Call 1 23-Jun-09 manish cld
    A 13 SECTOR 59,,,NEAR PARK SEC 89,NOIDA Voice Call 0 8-Mar-13 neeraj ort
    PLOT NO-B-30,SEC-60 NOIDA,,NEAR PARK,NOIDA Voice Call 0 16-May-12 Permises cl
    A 101 SECTOR 63,,,NR PARK,NOIDA Voice Call 0 12-Aug-15 Fault Repa
    B-108 SECOND FLOOR SECTOR-64,NOIDA,,NEAR B BLOCK PARK,NOID Voice Call 0 31-Jan-13 MRS SURBHI
    A-142,SECOND FLOOR,SECTOR-63,NEAR AURA FURNITURES,NOIDA,20Voice Call 0 21-Jun-13 Working
    B-11 SEC-64 NOIDA,,,NR PARK,NOIDA Voice Call 0 30-Oct-15 Frequent d
    A-122 SEC -63,,,NEAR PARK,NOIDA Voice Call 0 27-Feb-15 customer w
    D 88, Sector 26, Noida - 201301,,,Sector 20 Police Station,NOIDA Voice Call 0 6-Mar-13 Pahuja
    A 3,Sector 26,,,NOIDA Voice Call 0 19-Jan-07 Connection
    B- 196,SEC 26 Noida,,,Near Mother Diary,NOIDA Voice Call 0 15-May-13 No Link is
    SHOP NO-G-2,SECTOR-18 NOIDA,,NEAR POLICE CHOWKE SEC-18,NOI Voice Call 0 6-Sep-11 N18020704 s
    D 35 SECTOR 07,,,NR RED LIGHT,NOIDA Voice Call 0 24-Dec-12 mr amit cal
    D-75,Sector-6,,,NOIDA Voice Call 0 21-Nov-15 premises l
    A 44 A SECTOR 16 NOIDA,,,,NOIDA Voice Call 0 17-Aug-12 .......
    E-138 TOP FLOOR SEC-15,,,PARK,NOIDA Voice Call 0 4-Aug-15 Slow Brows
    404,Sector 15 A,,,NOIDA Voice Call 0 20-Jan-12 Fault Repa
    M-12 SECTOR -11,,,NR PARK,NOIDA Voice Call 0 8-Aug-15 drop wire f
    28 D Dhawalgiri Appt,Unnatee India,Sector-11,,NOIDA Voice Call 0 14-Oct-08 Disruption
    P-1,Sector-11,,,NOIDA Voice Call 0 2-Apr-10 iptv not wo
    F-13.Indian Oil Colony,Site Two, Sector-55 Noida Pincode-201301,,,, Voice Call 0 26-May-11 mr akshat
    C-44 FIRST FLOOR SECTOR-10 NOIDA,,,NR PARK,NOIDA Voice Call 0 20-Nov-15 Connection
    A 93 G/F SEC 10,,,NR PARK,NOIDA Voice Call 0 29-Aug-15 mr ajay cal
    C- 49 ,IST FLOOR SEC- 10,,,NR PARK,NOIDA Voice Call 0 16-Jul-15 Disruption
    H No.247/32,1st Floor, Block-D, Sector-63,,,Near KDP Office,NOIDA Voice Call 0 3-May-12 Mr. Sumit c
    E156 Sec 63 Noida,,,,NOIDA Voice Call 0 8-Aug-07 91-9910405
    C-19 GROUND FLOOR SEC-63,,,NEAR PARK,NOIDA Voice Call 0 14-Mar-14 Cx Internet
    G194 2nd Floor Sector-63 Noida 201301,,,,NOIDA Voice Call 2 7-Apr-12 cti - 01204
    D 77 FIRST FLOOR CABIN NO 3 SEC 63,,,NEAR PARK,NOIDA Voice Call 0 21-Feb-15 permises lo
    E-82 SECTOR-63,,,NR PARK,NOIDA Voice Call 0 7-Apr-13 Switch iss
    FLAT NO B 306 PAITHIK VIHAR SECTOR 62 NOIDA,,,,NOIDA Voice Call 1 6-Jan-15 Connection
    Flat No-53,Vinayak Appartment,C-58/1 Sector-62,,NOIDA Voice Call 0 26-May-09 mr ashta ca
    C-51 OFFICE NO-506 SEC-62,,,NR PARK,NOIDA Voice Call 0 15-Nov-15 Connection
    C 54 GRAUND FLOOR SECTOR 2,,,NEAR METRO STATION,NOIDA Voice Call 0 20-Jun-15 Customer no
    B-3, Second Floor, Sector 2, Noida.,,,,NOIDA Voice Call 0 16-May-07 Disruption
    D-64,Sector -6,,,NOIDA Solitaire i 0 24-Nov-10 Eqn faulty
    I-15,Sector-12,,,NOIDA Voice Call 0 13-Jan-10 Connection
    X-6,Ground Floor,Sector 12,,NOIDA Voice Call 0 28-Jan-10 mis kashyap
    I-34,Sector 12,,,NOIDA Voice Call 0 27-Aug-08 Ms.shalini
    X -30 SECTOR 12,NOIDA,,NR METRO HOSPITAL,NOIDA Voice Call 0 15-Nov-14 ...............
    S-10, Sector 12,,,,NOIDA Out Call 0 14-Sep-09 Browsing Re
    D-74,Sec-12,,,NOIDA Voice Call 0 27-Feb-08 ms rupal ca
    V-124 SECTOR-12,,,NEAR PARK,NOIDA Voice Call 0 12-Nov-13 Fault Repa
    A-92, , Sector-12, Noida, Uttar Pradesh, 201301, India,,,,NOIDA Voice Call 0 12-Jul-08 Fault Repa
    B 110 GROUND FLOOR SECTOR 15,,,NEAR MARKET,NOIDA Voice Call 0 15-May-15 N15031501
    SHRAMA MARKET OPP C 430 SEC 22,,,NR ESI HOSPITAL,NOIDA Voice Call 0 22-Apr-15 Connection
    A-7,Sector-6,,,NOIDA Voice Call 0 22-Nov-10 N56000306 s
    FWH-2 S/F PEARLS PLAZA BLOCK-K 24,SECTOR-18,,NEAR HDFC BANK Voice Call 1 31-Jan-14 MR CHANDA
    Sab Mall,Sector-27,Noida,,NOIDA Voice Call 0 30-Nov-06 Frequent d
    SR StatuSR SLA
    Re-Open 11/22/2015 12:13
    Re-Open 11/25/2015 15:00
    Open 11/26/2015 11:15
    Open 11/25/2015 18:33
    Open 11/25/2015 19:04
    Open 11/25/2015 20:28
    Open 11/26/2015 9:00
    Open 11/25/2015 19:06
    Open 11/25/2015 19:39
    Open 11/25/2015 20:11
    Open 11/25/2015 20:22
    Open 11/26/2015 14:00
    Re-Open 11/25/2015 10:24
    Re-Open 11/25/2015 13:30
    Open 11/25/2015 16:47
    Open 11/25/2015 11:11
    Open 11/26/2015 9:44
    Open 11/26/2015 16:00
    Re-Open 11/23/2015 20:14
    Open 11/25/2015 20:05
    Open 11/25/2015 20:29
    Open 11/25/2015 18:44
    Open 11/25/2015 20:25
    Open 11/26/2015 8:52
    Open 11/26/2015 11:24
    Open 11/25/2015 18:20
    Open 11/25/2015 19:27
    Open 11/25/2015 20:13
    Re-Open 11/24/2015 18:28
    Open 11/25/2015 20:00
    Open 11/25/2015 20:25
    Open 11/26/2015 11:26
    Open 11/26/2015 13:30
    Open 11/26/2015 20:00
    Open 11/25/2015 19:13
    Open 11/26/2015 10:10
    Open 11/26/2015 13:30
    Open 11/25/2015 19:55
    Open 11/25/2015 19:28
    Re-Open 11/23/2015 18:23
    Open 11/25/2015 15:10
    Open 11/25/2015 15:28
    Open 11/25/2015 18:08
    Open 11/25/2015 18:19
    Open 11/25/2015 20:00
    Open 11/25/2015 20:18
    Open 11/26/2015 10:00
    Open 11/26/2015 17:00
    Open 11/25/2015 18:30
    Open 11/25/2015 18:58
    Open 11/26/2015 12:30
    Open 11/25/2015 18:11
    Open 11/25/2015 18:43

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