Risk Management Policy Morocco Highlights
Risk Management Policy Morocco Highlights
Risk Management Policy Morocco Highlights
Morocco
Key Findings
This work is published on the responsibility of the Secretary-General of the OECD. The opinions
expressed and arguments employed herein do not necessarily reflect the official views of the
Organisation or of the governments of its member countries.
This document and any map included herein are without prejudice to the status of or sovereignty
over any territory, to the delimitation of international frontiers and boundaries and to the name of
any territory, city or area.
This document summarises the analysis and recommendations in the OECD review on risk
management policies in Morocco, carried out by the OECD Secretariat between December 2014 and
May 2016 via the Peer Review process. It was undertaken in cooperation with three peers –
international experts in risk management in OECD countries – and benefitted from the support of the
Moroccan Ministry of General Affairs and Governance and the Moroccan Ministry of the Interior. In
addition, it was partly financed by the Global Initiative on Disaster Risk Management (GIDRM),
managed by the German international development agency, GIZ.
The analysis presented here takes a national and regional approach, and looks at the way in which
policies have been implemented locally. It focuses on four risks that are regarded as high-priority,
namely flooding, drought, earthquakes and tsunamis. It takes into account the entire risk management
cycle (assessment, prevention and mitigation, response and management, and rehabilitation and
reconstruction). The report details Morocco’s exposure to critical risks, especially natural risks, and
presents, in tandem with principal stakeholders, an assessment of risk-related policies, placing a
particular emphasis on the issues of governance and inclusion.
The study emerged from a wide-ranging and inclusive dialogue (See inset). The results were
made available to delegates at the OECD High Level Risk Forum and discussed during a final
presentation to Moroccan authorities in May 2016.
1
ASSESSMENT AND RECOMMENDATIONS
This study focuses on Morocco’s most significant risks in terms of potential human and economic
impact. These are flooding, drought, earthquakes and tsunami, all of which affect numerous areas
across the country.
Different types of flooding can cause high numbers of human casualties (47
deaths in December 2014 in Guelmim Region, around 100 deaths during the
Ourika floods of 1995), significant economic damage in the country’s large
urban centres (Tangiers, Casablanca, Agadir), a disruption of economic activity
and damage to infrastructure (1bn Moroccan Dirhams’ worth of damage during
the Gharb floods of 2009, according to the Ministry of Agriculture).
Drought regularly affects the country, causing major losses of agricultural
GDP, which contributes up to 15% of national GDP, and severely affecting
rural populations – who often have no other choice but to leave for outlying
districts of large cities.
The risk of earthquakes, although rare, affects two specific areas of the country:
the north, which is currently experiencing strong economic growth, and Agadir
Region, one of Morocco’s main touristic centres. In 2004, the last major
earthquake in the north claimed 600 victims and destroyed 12,000 homes in Al
Hoceima Region.
The risk of tsunami has a much lower probability. Nevertheless, such disaster
could have dramatic consequences for a large, densely populated and
economically important area on the Moroccan coast.
Other risks (e.g. industrial, technological, or locust outbreaks) must also be considered in a national
multi-hazard approach that would benefit from the sharing and pooling of methods and resources to
tackle the different risks, and thus increase the effectiveness of public policies.
A high growth rate has been propelled, by increased domestic demand and public investment
(nearly 5% increase was recorded during the 2000-2009 period). On the one hand, this growth has
contributed to better Moroccans’ well-being, especially through improved access to basic
infrastructure (water, roads and electricity). On the other hand, the current international economic
2
backdrop has increased pressures on Morocco’s economic model. Indeed, its exposure to a series of
shocks from 2008 onwards has contributed to increase the country’s deficit and public debt.
25,000.00 800
Billions of dirhams
700
20,000.00
600
Dirhams
15,000.00 500
400
10,000.00 300
200
5,000.00
100
0.00 0
Agriculture et
pêcheries
17%
36% Secteur industriel
(dont secteur
28% minier)
Commerce
2% 10%
4%
3%
Source: FMI (2015)
A greater exposure to critical risks and budgetary constraints will probably force the country to
take decisions in favour of a more structured risk management policy that is also more preventive and
inclusive.
According to the World Bank (2013), Morocco has a 90% chance of experiencing a disaster event
causing losses of 10bn Dirhams within the next 30 years. This figure represents 1% of the country’s
GDP in any given year. Such a shock would potentially have a negative impact on Morocco’s growth
path and public finances, which have been weakened by the current economic situation. Failing to
correctly anticipate such risk or to introduce measures to prevent it from occurring, could result in
destabilising effects. The challenge for a successful risk management policy is, thus, to create the
necessary conditions for increased resilience and to facilitate the smoothing of the economic and
financial consequences of a major shock over time.
… which has become a key issue for public policy and governance
3
While questions of inclusion, transparency and accountability have been at the heart of societal
demands in Morocco in recent years, risk management constitutes a decisive issue.
The significant progress made by Morocco in economic, social, environmental and cultural fields
represents an opportunity to address questions of critical risk in a more assertive manner. Human
capital, financial and material resources are more readily available. However, the country is
undergoing rapid transformations that are characteristic of fast-developing and emerging economies,
such as urbanisation and littoralisation, and the increased geographical concentration of added
economic value. If dominant trends, especially demographic ones, continue vulnerability to critical
risks and the impact of adverse events will increase substantially. The issue of critical risks should
therefore become a strategic priority in planning and governance efforts.
Recommendations
The OECD Recommendation on the Governance of Critical Risks recognises that critical risks can
manifest themselves quickly and unexpectedly; citizens, meanwhile, have high expectations when it comes to
governments’ level of preparedness. In fact, the effective management of critical risks is a prerequisite to ensure
the population’s well-being and the country’s competitiveness.
A more holistic approach to risk in Morocco would benefit from a favourable context at this unique
moment in Moroccan history. The strong political will, the pursuit of economic growth, the development of
major infrastructures, the ongoing decentralisation process and regulatory reforms, the strengthening of sector-
based plans, as well as the organisation of the COP 22 meeting in 2016 provide unprecedented opportunities to
pursue efforts to incorporate the “risk” dimension into decisions made by public authorities, the private sector
and citizens.
4
GOVERNANCE OF CRITICAL RISKS: TOWARDS A NATIONAL STRATEGY THAT
WILL UNIFY DIFFERENT EFFORTS
Over the past 20 years, Morocco has made considerable progress in understanding critical risks
Progress in institutional terms includes a legislative and regulatory body, the implementation of
specific financial mechanisms, and the allocation of responsibilities to various bodies, and sector-
based economic development plans that incorporate risk. This has gone hand-in-hand with numerous
pilot projects that were spearheaded by the private sector, civil society and decentralised public
authorities. During the OECD Peer Review in Morocco, nearly 45 examples of best practices were
identified.
This move towards modern risk management has benefitted from an increased inclusion of
Morocco in global value chains and from financial support and external skills. However, it stemmed
mainly from the country’s need to respond to a series of major adverse events. The response element,
which manifests itself through the importance of emergency management, has consequently become
the driving force behind this increased focus on risk management.
…but these efforts have not yet led to the adoption of an integrated response
Striking deficiencies in governance still remain, such as policies that are too sector-based,
focused on a single risk, not sufficiently inclusive, using a top-down approach, or that favour an
emergency response and structural approaches to risk prevention. The danger is not just general
ineffectiveness and a scattered distribution of resources, but also that efforts made will not be able to
properly bear fruit. An inappropriately executed or poorly understood allocation of responsibilities and
resources to stakeholders prevents the emergence of a common strategy.
A gap analysis can identify vulnerabilities in the present management system with respect to the
challenges involved in putting together a comprehensive risk management approach in the short,
medium and long term, such as:
Various stakeholders have struggled to agree on the general goals of risk management.
Consequently, the co-ordination and alignment of different initiatives with a common strategy remain
insufficient. Despite the involvement of a large number of key stakeholders, criteria for evaluating the
performance and consistency of their respective contributions have not been defined. This
performance evaluation deficiency increases the difficulty of allocating risk management-related
responsibilities and resources in an optimal manner to the various initiatives. There has been, however,
a continuous improvement in the consultation process and the consistency of the legislative framework
at the national level.
5
A significant legislative and regulatory body
Topic
Year Legislation
management
coordination
Rebuilding /
Assessment
Emergency
Prevention
Recovery
Strategic
1955 Dahir (King’s decree) of 30 April1955 on civil protection
Decree n° 2-97-176 of 15 December 1997 on the remit and organisation of the Ministry of the
1997
Interior
2003 Law n° 11-03 on the protection and improvement of the environment
Since Morocco has now reached a relatively high level of critical mass in the field of risk
management policies, it is now an opportune moment to capitalise on the current situation and prepare
for the governance of the future. Because many risk-related public policy issues have a long-term
dimension (urbanisation, water infrastructure, transport, energy, demographics, education and risk
culture), the timeframe for risk assessments must go beyond the ones of usual sector-based plans, up to
50 or even 100 years. The impact of climate change or the occurrence of tsunami can in fact only be
assessed over a much longer timeframe.
Aligning risk governance with current challenges and long timeframes requires the full
mobilisation of available capacities. Stakeholders consulted in Morocco and OECD expert groups and
peer reviewers strongly expressed that Morocco is now ready to deliver on high ambition levels and
consequently build a governance framework at the service of an integrated risk management strategy
combined with a long-term vision
6
Recommendations
According to the OECD Recommendation on the Governance of Critical Risks, a national strategy for the
governance of critical risks would identify and designate society’s core capabilities for preserving public safety,
sustainable economic growth, market integrity and the environment in the face of the detrimental effects of
critical risks. It should also clarify roles for the management of the complete array of critical risks to which the
country is exposed and pinpoint who is responsible for taking action to protect citizens and assets.
A long-term vision consistent with major sector-based strategies by 2030 will set down some grand
principles for risk management in Morocco.
This will require the definition of the acceptable level of national risk, the role of the State and regional
authorities, and multi-stakeholder forums for dialogue. Based on a shared risk assessment, it will set and rank the
principal objectives with their follow-up and assessment indicators combined with a roadmap of actions. The
definition of a level of protection for floods (a 100-year flood, for example), the “zero deaths” objective for
earthquakes and tsunamis, and the economy’s susceptibility to the risk of drought will likely constitute the main
objectives of such a strategy.
Impart the status of national priority to risk policy via the assignation of a place in the institutional
organisation chart that is representative, and give it a certain leadership.
To confer enough credibility on an integrated critical risk management strategy, the strategy needs to be
identifiable high up – at least symbolically – in the country’s institutional organisation chart. Depending on the
country, this formalisation can be carried out via an Inter-ministerial Directorate, a High Commission, a dedicated
ministry or even an inter-ministerial committee chairmanship.
Implement an institutional framework adapted to national governance with clear lines of responsibility,
and covering the entire risk management cycle.
This will involve building on the existing situation by bolstering the two pillars of risk management in Morocco
– the CVC for crisis management and the FLCN for the strategic allocation of preventative resources. The addition of
a lasting and independent structure charged with risk assessment would fill an important gap. A body dedicated to
assessing the implementation of the national strategy should also be designated, which will also guarantee proper
accountability.
Modernise the regulatory framework in order to adapt it to current and future challenges.
The ongoing review of the legislative body and new laws must take risk management into account, such as the
law on a compensation mechanism, the law on the coastline, the legislation relating to the Law on the charter for
sustainable development, the revisions on the Law on water, legislation relating to critical infrastructure and the
provision relating to town planning. In particular, a serious effort must be made to give a legal status to the planning
prescriptions in zones that are susceptible to flooding or earthquakes, or exposed to the risk of tsunamis.
Establish and run a forum on which the broad lines of action as regards risk management can be debated
and discussed, fostering engagement among citizens and civil society.
A neutral site will facilitate regular wide-ranging exchanges about lines of action between national organisations,
elected representatives, communities, leading private-sector players and civil society. Such a forum could also be used
to justify actions as regards the implementation of the strategy for the governance of critical risks. To this end,
organising regular national debates and conferences focusing on risk would be an option worth exploring.
7
RISK ASSESSMENT: THE FOUNDATION OF A SHARED RISK MANAGEMENT POLICY
Risk assessment has developed significantly since the start of the 2000s…
Morocco has implemented single-risk assessment approaches, such as the Ministry of Water’s
efforts to assess flooding in 2003 and the seismic database launched by the Rabat Scientific Institute.
These methods gradually developed into multi-risk approaches. The Ministry for the Environment
published the first national risk atlas in 2008. This initiative was accompanied by the creation of a
Geographic Information System gathering all of the data previously collected.
A large amount of scientific and technical expertise exists, but it remains fragmented. Tools (such
as the risk atlas) and expert bodies (universities, institutes and research centres) need to be
professionalised. This would involve ensuring that their funding can be sustained, their methodologies
are standardised wherever possible, their gradation/scale and number of indicators become more
detailed, and their databases are correctly archived and regularly updated.
One of the 40 VSAT stations set up by ING as part of the national seismic telemetry network
Source: ING (2015), Principal Missions, presentation delivered as part of an OECD study on risk management in Morocco.
Finally, a more advanced modelling attempt was recently carried out by the Moroccan Ministry
for General Affairs and Governance with the support of the World Bank, and more recently the Swiss
Cooperation. It enabled the creation of an integrated geographical risk assessment and modelling tool
known as MnhPRA. However, its influence on practices appeared to be limited due to insufficient
appropriation, communication, and training.
…But it does not allow for a comparison of different risk profiles or an arbitration of the allocation
of resources…
The issues of methodology and time-horizon are crucial because various natural and associated
risks have very different profiles (probability, localisations, and impacts). It appears that local levels of
government (regions, provinces, and municipalities) have a heterogeneous understanding of their risks,
lack analysis of potential disaster damages and have limited risk maps. As a consequence, the national
risk atlas is not sufficiently consistent across the country, and it does not include damage analysis.
…and access to risk-related information should be the subject of an explicit data policy
The observed lack of coordination and data-sharing among data producers goes hand-in-hand with
data-access difficulties for users. A large part of the risk information is either of scientific nature -with
a research perspective - or of operational nature, in a dedicated tool owned by a public agency. This
causes all or part of the risk information databases to be inaccessible to public decision-makers (such
as urban planning agencies) or to private decision-makers (citizens and investors).
8
Therefore, Morocco’s risk management needs to be formalised
The risk assessment process seems incomplete because numerous key players lack accurate risk
information to make informed decisions, despite the development of efficient but under-used tools,
especially at local level. It appears, therefore, that efforts made have not been replicated elsewhere,
that the tools put in place have not been regularly updated, and that the appropriation of developed risk
assessment tools has remained low. This points to a certain number of deficiencies in the risk
assessment process in Morocco that need to be resolved; for example, the Ministry for the
Environment’s risk atlas does not cover vulnerabilities and potential damage.
In particular, deficiencies in risk assessment and risk mapping manifest themselves at local level,
as they fail to inform policies relating to town/local planning, the development of risk scenarios for
planning emergency resources, and the development of corresponding emergency response plans.
Generally speaking, a risk assessment process should make all existing measures consistent and ensure
that all risk information needs are met..
Often absent from prevention policies in Morocco, tsunamis are nevertheless a very real threat to the
country’s major coastal cities, where the majority of the population and economic activity are concentrated. As
part of its activities, the Royal Centre for Remote Sensing (CRTS) analysed various tsunami scenarios in Rabat,
with the help of digital models generated by TIDAL software. Using that study as a starting point, the CRTS
launched a pilot project on the risk of tsunami in Rabat, presenting hazard maps modelled on scenarios such as
the Great Lisbon Earthquake of 1755 and a possible future land slippage in La Palma (Canary Islands). These
maps incorporate the maximum height of potential waves at each point along the coast, as well as potential flood
zones. Other indexes were produced as part of the study, such as the flood zone building vulnerability index, as
were maps illustrating the damage levels for each flooded building. Damage levels are calculated by taking into
account the height of the modelled wave and the category of building under consideration, following a
methodology developed by the SCHEMA Project (www.schemaproject.org, financed by the European
Commission).
Source: Interviews carried out by the OECD as part of a study on risk management in Morocco (May 2015)
Three approaches developed in OECD countries could inspire Morocco to move towards the
establishment of a critical risk observatory.
- The creation of a loose partnership between the various scientific and technical
institutions, based on the Natural Hazards Partnership model in the United Kingdom.
- The establishment of a dedicated technical institution within the Ministry for the
Environment, the Ministry of General Affairs and Governance or the Ministry of the
Interior that would provide risk assessment expertise and information, based on the
CENAPRED model in Mexico.
Regardless of the selected institutional plan, the objective would be for the newly created body to
be responsible for the risk assessment process in the country, collect risk-related data and information
and make them available, develop methodologies and guidelines to ensure that risk assessments are
carried out at different levels, and support the creation of an open and transparent national dialogue
about risk, acceptable levels of risk, and the development of related standards..
9
Recommendations
This requirement is based on an OECD Recommendation on the Governance of Risks, which was strengthened by
encouragement from the G20 during their meeting of 29 June 2012. The idea is to create a frame of reference in Morocco for
all resulting decisions and policies (prevention, emergency management resources, rebuilding, financing, risk culture, and
citizens’ support).
As this recommendation is, at the same time, highly demanding, time must be given for it to be applied. The
establishment of a risk observatory and the mobilisation of resources and methods would be among the top priorities.
A neutral hub should be put in place in an as yet undetermined form (observatory, national centre or institutionalised
partnership), in order to provide the foundation for national and local risk assessment in a coordinated and prospective
manner. As far as possible, this observatory would not just limit itself to natural risks but would also include industrial,
technological and even anthropomorphic risks. This structure would steer methodological efforts, gather together the various
elements, archive them and keep them up-to-date, and ensure a smoother flow of information between different stakeholders.
Combine university and technical expertise, and rally experts in the Moroccan scientific community to assess risks
through a public research programme.
This programme would involve, in particular, the development of an exhaustive database of losses and damages caused
by disasters, the mapping of areas in spate in Morocco for different return periods, the seismic micro-zoning of areas that are
most at risk from earthquakes, the mapping of tsunami risks along the entire Moroccan coast, and the observation of trend
changes or the prospects of locust infestations, as well as industrial risks and listed buildings across the country.
The implementation of the principals (integration, territoriality, prevention) and the mechanisms of Article 8 of the
Framework Law on environment N°99-12, for example, will entail hazard, risk and impact studies being harmonised at
national and then territorial level. Consequently, the issues of methodology and standards cannot be ignored.
Develop risk mapping at territorial level, with up-to-date records and capacity building programmes in tandem with
regional authorities.
This involves developing an incentive framework for risk assessment at local and regional level, as well as
corresponding methodologies and guidelines. A capacity building programme should also be established for this purpose, for
regulatory aspects and assessment methods as well as hazard/risk knowledge.
Once that the expertise and tools have been solidified, access to risk-related information should be subject to an
explicit data policy.
In fact, the observed lack of discussion and coordination among data producers goes hand-in-hand with user access
problems. A data policy would enable indicators (and their definitions), primary collectible data, and archiving and
formatting conditions to be determined. It would also clarify who has access to which data, under which conditions and for
what usage.
10
RISK PREVENTION: ADDITIONAL EFFORTS
For many years, investments in structural prevention measures have been primarily concentrated on
water infrastructure. An examination of Morocco’s risk prevention expenditures across various
programmes shows that the vast majority tends to finance water-related infrastructure (approximately
90% of expenditures). A large dam policy, adopted in the 1960s, was aimed at developing irrigation,
as well as other water uses. Since then, several large dams have also been built following significant
flooding.
The Hassan II dam (left), built in 2000 for irrigation, drinking water and flood control, protects the Oued
Za valley. The El Wahda dam (right) was built in 1997 for energy, irrigation and flood control. It is part of the
protection system for the Gharb Valley and provides irrigation water for close to 100,000 hectares of agricultural
land.
This policy continues to this day; the construction of seven new dams has recently been launched,
while the National Water Plan’s investment plan runs until 2030. The policy is also consistent with the
significant investment planned for the 450 km north-south water transfer, which would feed the river
basins under water stress for the Rabat, Casablanca and Marrakesh regions.
Flooding was an issue of serious concern in the 2002 National Flood Prevention Plan, which had
identified 391 at-risk areas, including 50 priority locations. This programme had a significant
investment plan for structural measures for both containment and embankment protection.
Today, questions are arising about the limits and the marginal returns of the dam building policy.
Building dams tends to be increasingly costly as are their maintenance costs, the potential effects of
climate change brings deep uncertainties regarding water resource availability in the future, and the
efficiency of dam building for flood management can also at times be questioned.
Morocco’s risk culture has long been based on the memory of past events such as the Agadir
earthquake in 1960, which is enshrined in the collective memory of populations living in the area.
However, this collective memory remains weak in sites that have not suffered recurrent disasters and
in rapidly urbanising cities. Awareness, information and communication about risk have been
neglected, despite a number of pilot programmes; opening the civil protection barracks on March, 1st
11
every year, distributing brochures in schools, running a seasonal forest fire campaign, raising
awareness among elected officials. There is still no regulatory framework that requires local
governments to inform local populations about their potential risk exposure.
A critical issue in risk prevention relates to urban planning and land development: existing urban
planning documents do not include the question of risk beyond basic information. The Urban
Development Master Plans are long-term references for urban planning at the local level, which were
developed in absence of risk mapping in many cases. Although the Hydraulic Basin Agencies and the
Urban Agencies provide mandatory notices to local government, the lack of precise and legally valid
risk mapping remains a key obstacle to the implementation of non-structural preventive measures.
The current process of regional reform and decentralisation offers new opportunities for an
improved integration of risk management into urban planning documents..
…as is increased awareness and clearly articulated responsibilities for individuals and businesses
Strengthening the risk culture by raising awareness, running campaigns targeting populations,
businesses and local agencies, is a key way to foster a locally-owned risk prevention approach. These
programmes could be developed within a national campaign to train public officials and to ensure that
risk policies are well understood nationwide. Further training opportunities within the education
system, the media and existing associations should also be part of an ambitious awareness policy.
Business resilience does not only involve large systems and infrastructures. The location of
industrial districts within high-risk areas in Casablanca resulted in losses for almost 200 industrial
companies of all sizes in 2009. Since relocation is a very costly proposition, a prevention policy would
be more effective, most importantly for small and medium enterprises. Some initiatives led by
professional organisations, such as conferences on risk management organised by the General
Confederation of Businesses in Morocco, should be strengthened. However, economic development
initiatives led by public authorities (e.g. the promotion of industrial districts in the Industrial
Development Plan) have largely ignored the question of risk.
In November 2014, almost all the cities of Sidi Ifni province became disconnected from the
national road network following floods. This complicated significantly rescue efforts and forced
authorities to organise supply through the sea. The risk of drought can also have consequences on the
water supply. This was the case during the 1995 drought, when the city of Tangiers had to be supplied
by tanker ships. Despite considerable efforts by the Ministry of Public Works, Transportation and
Logistics, an increase in the levels of prevention and infrastructure network coordination is still
needed to strengthen resilience and prepare for critical risks.
Beyond critical infrastructure, a specific policy should be dedicated to the resilience for registered
industrial installations, where accidents could lead to large disasters. The regulatory framework for
these installations is determined by a practically unchanged 1914 Dahir regulating unhealthy,
impractical or dangerous establishments (Official Bulletin n°97 of 7 September 1914). This is causing
12
Morocco’s risk studies, certification procedures, and inspections and monitoring of installations to be
highly inadequate. Examples of policies supporting critical infrastructure resilience in Finland, France,
the United States and the United Kingdom could serve as models for Morocco on this subject.*
A tsunami could have significant consequences for Morocco and cause long-term negative effects
on its economy and society. Tsunamis are rare, but previous tsunami had major impacts on Portugal,
Spain, and Morocco (1755). Today, given the importance of coastal activity, a tsunami would be the
worst-case scenario for Morocco. Smaller-scale events, such as strong sea swells, should also not be
overlooked, as their consequences could be significant for ports and marinas. A discussion on this risk
raises the question of the ocean’s role in Morocco’s future developments. At what point and under
which conditions should the country’s economic development being based on the ocean economy?
And what is an acceptable level of risk?
In the medium and long term, prevention financing remains vulnerable until it is made
permanent
The total amount of prevention expenditure in Morocco is difficult to estimate because financing
sources are diverse: sector-based plans, infrastructure, and funds specific to ministries all provide
prevention funding. A short-term extension of resources will be made possible by a loan from the
World Bank for 2016-2021. At the same time, strengthening non-structural prevention measures also
depends on decisions that are weighed against structural measures. In the longer term, balancing
resources with prevention needs could prove difficult, and more permanent financing should be
sought, specifically for the Fund to Combat the Effects of Natural Disasters (FLCN).
13
Estimates of primary means of financing for risk prevention in Morocco
PNPI Minister for Water Floods Flood protection 25 billion Dirhams 7.6 billion
projects Dirhams
Fund to Combat Ministry of the All Flood protection 200 million NC
the Effects of Interior projects in 6 Dirhams annually
Natural high-risk
Disasters provinces,
Western
Casablanca
Super-Collector
Project (SCO)
Liquid Ministry of the Floods Improvement of 714 billion NC
Sanitation and Interior overall Dirhams (2016)
Wastewater coordination,
Treatment development of
Funds water removal
systems
Housing and Ministry of Earthquakes, Removal of 2 billion Dirhams 146 165
Urban Housing and Floods unsanitary (2016) Dirhams
Development Urban Policy housing, at-risk
Funds housing,
preventive
housing activities
City Without Ministry of All Eradication of 32 billion Dirhams NC
Shantytowns Housing and shantytowns
Program Urban Policy
Special funds for Ministry of the All Prevention 200 million 75 558
the promotion Interior programmes Dirhams annually Dirhams
and support of
civil defence
Rural Ministry of Urban Earthquake, Preparing urban 1.3 billion NC
Development Affairs and Floods planning Dirhams annually
Funds Planning documents and
structural plans
Prevention
programmes 200 million
National HCEFLCD Management of Dirhams annually
Forestry Funds catchment basins, NC
(FNF) anti-
desertification
activities
Source: OECD
14
Recommendations
OECD’s recommendation on the management of critical risks insists on the need to make all parties
involved aware of critical risks, giving them incentives to invest in risk prevention and mitigation. To do that, a
societal approach to communicating risk must be encouraged, including a dialogue between the public sector and
interested parties to manage targeted communications, incentives and tools to help those involved work better
together.
Preserve and reinforce prevention financing via the FLCN, prioritise funding and activities and emphasise
the dissemination of best practices.
Developing a dashboard that compiles all risk prevention expenditures will help ensure the best
prioritisation for funding based on risks and regions, as well as a more detailed evaluation of each agency’s
contributions and their effectiveness. The incentive approach of FLCN’s call for plans should be reinforced with
an ongoing financing mechanism and progressive integration of selection criteria based on cost-benefit analysis.
Improve the way in which priorities are balanced between structural and non-structural activities to
optimise investment and use of public funding.
Updating the Junior Minister for Water’s national flood prevention programme must highlight the
evolution of priorities for flood risk and integrate the perspective of climate change. It is important to better
combine structural approaches – which have been the priority until now – with non-structural approaches related
to specific vulnerabilities that have come to light and to catchment basins.
Improve integration of resilience into regional and urban development through transparent and
opposable zoning policies.
The creation of maps of urbanisation capacity and the inclusion of those maps into urban and regional
planning documents will highlight the issue of risk in community action plans (CAPs). Developing resilience
models will allow innovative solutions to be tested and provide examples for the entire country. Strengthening
regional communities’ prevention capacity will be a cornerstone of this strategy. Empowering and training the
construction sector in improving urban resilience should be considered.
Establishing a partnership with crucial infrastructure operators will include them in managing critical
risk.
Strengthening the resilience of crucial infrastructure when faced with critical risks will require the
development of a dedicated partnership between operators and government agencies. Public-private partnership
agreements or regulations of critical infrastructure sectors must include specific clauses for continuity of
operations in critical or vitally important industries.
15
EMERGENCY MANAGEMENT: SHIFT INTO OVERDRIVE
A system that is developed progressively and adapted to local emergency management needs
Increased attention has been given to emergency management since 2000, as disasters
demonstrated the inadequacy of funding, limited capabilities and too long time for intervention with
respect to emergency needs on the ground. Civil Protection has seen its funding and level of
professionalism strengthened. The creation of the Monitoring and Coordination Centre (CVC) in 2008
under the Ministry of the Interior strengthened the existing framework by providing a mechanism for
crisis management and decision-making in real time.
This system is based on subsidiarity and a centrally coordinated chain of command with regional
representatives. The Civil Defence Administration prepares the Master Plan for Risk Analysis and
Coverage (SDACR), which plans emergency resources and capabilities for the national and regional
levels, based on its risk analysis. Emergency response is based on a generic multi-actor Emergency
Response Plan that also includes regional specificities with specific plans for specific risks. Warning,
communication and information sharing systems are gradually improving thanks to better
coordination. The capacity to scale-up response, inter-agency coordination and cooperation is being
strengthened with high-level national centres (e.g. INSARAG certified) to support vulnerable sites on
a more regional basis.
Source: Interviews conducted by OECD for the Study on Risk Management in Morocco (May 2015); INSARAG (2012),
INSARAG External Classification/Reclassification Handbook, 2012 Edition; MAP (20114), “Disaster Management –
Morocco Becomes First African Country to Meet UN Standards,” Le Matin, October 29, 2014,
http://www.lematin.ma/express/2014/gestion-des-catastrophes_le-maroc-premier-pays-africain-a-se-mettre-aux-standards-
de-l-onu/211358.html, reviewed November 2, 2105
16
In the meantime, response resources still seem too limited for large or very large-scale crises
Civil Defence human resources (approximately 8,000 people, or 0.25 per 1,000 individuals) are
still relatively limited and it is often necessary to call on the Royal Armed Forces and other security
forces for assistance in critical risk situations. The Ministry of Public Works plans for and uses its own
means of intervention to ensure the continuity of infrastructure services for which it is responsible.
The health sector, despite contingency plans, seems largely under-prepared if a critical risk were to
occur. In this context, coordination between organisations is essential to ensure that areas that are
under-prepared do not weaken the response overall effectiveness.
Multi-Agency Crisis Management Approaches of the Ministry of Public Works, Transportation and
Logistics
The Ministry of Public Works, Transportation and Logistics (METL), tasked with government policy in the areas
of roads, ports, maritime, air and rail, implemented a dedicated crisis management structure in 2010 known as :
the “High-Risk Situation Management” Division. This agency is tasked with leading and coordinating the
response among the Ministry’s various operational agencies, as well as with the various different organisations
for which it providesunder its leadership, such as the National Railways Authority (ONCF), the National
Airports Authority (ONDA), the National Ports Authority (ANP), and the Moroccan National Highway
Corporation.
The “High-Risk Situation Management” Division provides regular follow-up on warnings related to weather,
informs central government services about the state of infrastructure on a real-time basis, and provides
communication on power cuts to various agencies. If infrastructure is impacted, iIt can become involved
efficiently in become involved in notifying and organising contingencies if infrastructure is impacted, and then
carry out temporary work to restore that infrastructure. For flood risk to the highway network, the Division uses
an early warning system called “Inforoute,” that which allows it to gather information in real time on possible
incidents, and disseminate informationshare it among within the Ministry and its related organisations so that an
intervention can take place.
The Division is also part of the larger coordination approach organised by the CVC: it is a member of this
structure, where it representings the Ministry in the CVC crisis group for emergencies.
Source: Ministry of Public Works, Transportation and Logistics (2015), Prevention and Management of Flood Risk within the
METL, presentation for the OECD Review on risk management in Morocco, June 6, 2015, Rabat; KPMG (2013) Report on Definitions,
Current State of Affairs and Diagnosis, study for improvement of the current crisis management system for the Ministry of Public Works,
Transportation and Logistics, KPMG.
Just as a longer time horizon must be sought for risk assessment, emergency planning efforts
should consider scenario of lower probabilities and higher potential damages.. It seems that there is
not yet an emergency plan for the risk of a tsunami, for a significant earthquake affecting a large
portion of northern Morocco or for two simultaneous large floods in two widely separated areas of the
country. These more extreme risks regularly occur in other countries, and Morocco cannot afford not
to plan for them.
For example, for floods, only 60% of catchment basins are equipped with a telemetry system to
measure water depths and flow rates for meteorological flood warnings. The system of tidal gauges
and buoys for surges and tsunamis is not sufficient, nor is the integration of real-time satellite images
for monitoring and warnings.
A unified information and telecommunication system for emergency response agencies with a
dedicated channel and the use of social media to inform individuals are additional ways to improve
17
crisis communication. Social media is widely used in Morocco, which creates a strong potential for
further improvements in this area.
With the assistance of the Japanese International Cooperation Agency (JICA), the Ourika Valley was
provided with a Flood Prevention and Warning System (FPWS) in 2001, consisting of 5 observation stations, 2
data transmission stations, 4 monitoring posts and a warning post located at Ighref. Since 2007, the Hydraulic
Basin Agency (ABH) in Tensift has also taken part in this project by financing the extension of the telemetry
network to 16 sites, including 3 pluviometric and 13 pluviometric and limnometric sites. The Ourika Valley
FPWS played a successful part in the detection and warning for ten floods between 2003 and 2012. During the
2014 floods, which affected Al Haouz Province, no loss of life occurred despite some property damage. In
addition to providing an efficient early warning system, this project has connected local populations with
emergency procedures. Now, when flooding occurs, many local volunteers are tasked with warning tourists,
keeping them informed and helping them evacuate.
Source: Interviews conducted by OECD for the Study on Risk Management in Morocco (May 2015); Tensift Hydraulic
Basin Agency (2015), “Management of Risks Associated with Floods – Early Warning System for Floods in Tensift Basins –
Al Haouz Area Case,” presentation during meetings conducted by the OECD Secretariat during the Peer Review,
Tahannaout, 2015
Crisis simulation exercises are driven by strategic, tactical or operational plans, particularly with
international partners. However, they are infrequent and not sufficiently inclusive. Morocco has a high
volunteer capacity for emergency services due to a strong associative culture. Mobilising this
volunteer spirit and adopting a positive attitude to emergency services would help improve the
country’s risk management culture. This capacity should be cultivated and strengthened, including
through the clarification of volunteers’ status, training and certification. International partners have
already shown their readiness to support these efforts.
On a qualitative level, vulnerable groups are likely to become more diverse in the coming years.
These groups, including the elderly, chronically ill, handicapped, tourists, and in-transit immigrants,
will require special assistance and specific responses.
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Recommendations
MOVE INTO OVERDRIVE AND RAISE THE LEVEL OF PREPARATION FOR MAJOR CRISES
In its recommendation on critical risk management, OECD states that crisis management capacity
must be developed through coordination of resources at the level of the national government and its agencies;
strategic crisis management capacity must be implemented to confront crises caused by unusual and
unpredictable risks; necessary skills and means must be mobilised to strengthen emergency response capacities;
volunteer groups must be supported on the local level.
Strengthen the Monitoring and Coordination Centre (CVC) by coordinating with warning systems and
critical infrastructure.
Activation of the CVC can increase in efficiency as warning systems become more widespread and
professional. Similarly, when critical infrastructure operators become part of a network, it will be easier to
mobilise them both as potential victims to be protected and as resource centres. To do that, CVC’s structure must
be strengthened in connection with the current programme of territorial reform.
Pursue the coordination of means and strengthen emergency response capacity in accordance with
national risk assessment.
A holistic evaluation of all available means for emergency response in Morocco must include making
them a part of national risk assessment so that high-priority gaps that need to be filled can be identified. At first,
it is possible to target priority areas such as high-density population areas or areas that become vulnerable at
certain peak tourist periods, as well as less well-covered risks.
Continue to strengthen the country’s early-warning system, specifically for floods and tsunamis.
The meteorological early-warning system must be connected to the development of more precise
warning messages for communities and wider dissemination of these messages to interested parties. The
coverage of at-risk catchment basins by automated flood warning systems could be a part of this process, as
could the completion of a tsunami warning system, associated with education about actions to take in case of a
warning.
Develop inter-agency emergency plans based on principal risk scenarios at the national and regional
levels.
To do this, the various regional emergency plans must be reviewed based on identified best practices
and regularly updated and tested using multi-agency exercises. This also requires the development of an
emergency plan for tsunamis, for a major earthquake in northern Morocco and in Agadir, and for two
simultaneous significant floods in northern and southern Morocco. The creation of a coordination manual for
crisis management specifying the roles of the various parties involved will allow a review of coordination
structures to be implemented at the local level and to define leadership roles below the Wali level.
Develop an active strategy for crisis information and communication using new technologies, particularly
social media.
The development of an information and communication system that is shared by all agencies involved
in crisis management is one of the essential non-structural measures to be taken. The use of social media by
agencies to communicate with individuals and disseminate local information will significantly strengthen
Morocco’s crisis communications.
Encourage the development of volunteer groups for crisis management by developing the status of
volunteers.
The role of volunteer groups in crisis response must be strengthened in Morocco as an adjunct to
government agencies at the local level in the event of a major crisis. Their closer proximity and in-depth
knowledge of the area will enhance emergency response. A statute specifying their legal form, involvement and
responsibilities along with a training programme will ensure this sector’s development.
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RECOVERY AND RECONSTRUCTION: SHOULD FINANCING BE CONSOLIDATED?
Minimising individuals’ and businesses’ impacts in economic, social and psychological terms
largely depends on how quickly services can be restored. Medium and long-term traumatic
consequences for individuals, families and businesses will be minimised based on the response’s speed
and adaptation. However, speed should not be synonymous with improvisation. . Important decisions
must be made in real time and must therefore be adequately anticipated. The risk of inadequate
planning is that those affected (individuals, businesses, municipalities) rebuild in the same way and in
the same location in the midst of a flood or seismic zone. Since 1960, Morocco has demonstrated in
Agadir that it is taking this particular issue into account. It is also one of the major challenges that
prompted the promotion of the “Build Back Better” concept by the OECD and the United Nations. In
addition, this is one of the potentially “positive” aspects of destruction/reconstruction, as it can lead to
better, more sustainable and less vulnerable buildings.
Governments are often at the forefront of the reconstruction process, including rebuilding public
infrastructures. Gradually, Morocco has been able to move from a reactive response (budget
amendments, requests for international aid) to the creation of dedicated mechanisms and insurance
solutions with or without the market.
Recovery and reconstruction financing sources for the Al Hoceima earthquake in millions of Dirhams
International
donations
25%
Public
funds
46%
Domestic
donations
29%
Source: Sehimi, M. (2014), Construction Sites for a Billion, Maroc Hebdo, May 8, 2014,
http://www.maghress.com/fr/marochebdo/118431, reviewed February 19, 2016.
…By taking the first steps toward the implementation of financing mechanisms…
The establishment of the Fund to Combat the Effects of Natural Disasters (FLCN) in 2009
allowed the government to provide funding for emergency response, recovery and reconstruction. The
government contributes 200 million Dirhams annually to the fund, which is also used for prevention
efforts. The flexible rules regulating the use of this fund provide financing based on the type of
emergency, reconstruction and prevention needs.
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A more streamlined approach to available financial instruments for reconstruction or
compensation has also been established, along with the development of insurance schemes. Mostly
consisting of government subsidies for the agricultural sector, these insurance mechanisms provided
Morocco with experience in building tools that combine both principles of mutual insurance for those
who can access them, and and of aid for those who are unable to access insurance.
Concerning the financial contingencies borne by the government and its various ministries,
particularly pertaining public infrastructure damage, an integrated risk management strategy could also
include dedicated financing tools and the possible transfer of such risks. Ultimately, this would settle
the question of establishing a system dedicated to the risk of significant losses for the government’s
budgetary resources in the event of a major disaster.
Part of the answer lies in the amount of spending that the Moroccan government channelled to
finance recent disasters, and the jolts that these costs have triggered. The use of the MnhPRA model
for assessing damage to public infrastructure could allow different hypotheses to be tested to evaluate
the suitability of various mechanisms for covering damage.
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Recommendations
Based on finance mechanisms already established in Morocco for recovery and reconstruction (as well
as prevention), consolidating existing tools and fine-tuning financial strategies can adjust resources to needs over
the medium and long term.
Pool budgetary mechanisms for compensation, using clear rules established in advance concerning the use
of public funds.
The creation of FLCN in 2009 must be followed by including the necessary flexibility in emergency
priorities, with transparent prioritisation rules based on cost-benefit analysis for bid requests. FLCN has proved
its success and its worth. The more it is known and appreciated, the more its services will be requested. Beyond
the question of its means, the way in which competing projects are negotiated must be explained and justified.
Below a certain amount, it may be possible to decentralise these negotiations to the local level. That is why the
rules, specifications and evaluation methods must be coordinated and understood.
Consolidate and extend the insurance system for the agricultural sector and accelerate the implementation
of coverage mechanisms for individuals.
Given the quality and efficiency of the agricultural insurance system, proposals to extend the system’s
coverage (geographically, expanding lists of covered industries and risks) and improving its financing using a
transfer of risk, are welcome. The establishment of insurance and aid mechanisms for individuals, already
underway, must be acknowledged and pursued with determination, while avoiding the effects of moral hazards,
if possible. The low penetration rate of insurance for individuals is not favourable for quickly accomplishing
housing repairs or reconstruction. An insurance mechanism such as that outlined in Law 110-14 could help
achieve this objective while alleviating strain on public finance.
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SELECTED BEST PRACTICES
The table below presents a selection from among the 45 best practices identified in Morocco for risk
management by the team of international experts and OECD:
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The OECD review of risk management policies in Morocco
analyses policies implemented by a wide range of policymakers,
from central government, local authorities, research institutes,
representatives of the private sector and of civil society. It
particularly focuses on governance, coordination and inclusion
issues. The review takes into account the entire risk
management cycle (risk assessment, prevention and mitigation,
response and emergency management, recovery and
reconstruction), and identifies the challenges to be address to
strenghten the resilience of the Moroccan economy and society
against critical risks.
www.oecd.org/gov/risk
www.oecd.org/gov