Metrobank Assessment Form
Metrobank Assessment Form
Metrobank Assessment Form
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12. Testing to verify the load, volume and response times as defined in
the requirements
Answer: Performance Testing
“Print a reminder notice for borrowers who have not paid for 30 days.”
ANSWER:
- Borrower's Personal Info
- Loan Information such as Due date and Amount due
- Start date of the 30 day period as well as the requirements to reset the 30 day notice
count.
- Outstanding balances (if the borrower have)
- Minimum Payment
- Loan duration
a. Generate one reminder notice for each customer who has an outstanding
balance due and who has not paid within the last 30 days.
ANSWER:
- If:
the outstanding balance is greater than 0
the minimum amount due paid after last payment date is equal to 0
the current date is exactly 30 days from the last payment date
A reminder notice will be sent to the customer.
- If:
the outstanding balance is greater than 0
the minimum amount due paid after last payment date is equal to 0
the current date is more than 30 days from the last payment date
A reminder notice will be sent to the customer.
- If:
the outstanding balance is greater than 0
the minimum amount due paid after last payment date is greater than 0
the current date is less than 30 days from the last payment due
No reminder notice will be sent to the customer.
b. The 30-day period is counted from the day when the customer’s last
payment was received or from the day when the customer was last sent a
bill or a reminder notice.
ANSWER:
- If the customer hasn't paid for more than 30 days, a reminder notice and new bill with
additional interest will be sent to the customer.
- If the customer paid before the 30 day period, a billing statement will still be sent to
the customer.
- If the customer paid less than the minimum amount due before 30 day period, a
reminder notice will be sent to the customer.
Answer: T
f. If the bill was never sent to the customer and a reminder notice has
been generated, ensure that the account officer reviews and
approves it before it is sent out.
Answer: F
1. Defect analysis of why the bill was never sent.
2. Verification of the contents of the reminder notice to be sent.