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Organizational Behavior Inventory

Submitted by:Pulkit Bhardwaj 11PGDM100

Transaction Analysis

As a theory of personality, TA describes how people are structured on the bases of their psychology. It uses the ego-state (Parent-Adult-Child) model, to analyses behavior of individuals. This same model helps explain how people function and express their personality in their behavior. It offers a theory for child development by explaining how our adult patterns of life originated in childhood. This explanation is based on the idea of a "Life (or Childhood) Script": the assumption that we continue to re-play childhood strategies, even when this results in pain or defeat. Thus it claims to offer a theory of psychopathology. This theory can be used in the diagnosis and treatment of many types of psychological disorders and provides a method of therapy for improving an individuals behavior. This theory is widely used in education to help teachers remain in clear communication at an appropriate level, in counseling and consultancy, in management and communications training and by other bodies.

FIRO-B
Every person has three fundamental needs: inclusion, control and affection Inclusion, affection and control can help us predict and explain interpersonal behavior. Inclusion is concerned with whether a relation exists. Whether others accept one in a circle or a group. Control is who takes the decisions in a relationship. Affection is accompanied with an element of emotional attachment where people share their innermost feelings with each other.

Application of Motivation Theories


Human resources departments train managers to identify employees' needs, determine what needs are satisfied and provide ways for needs that are unmet to be satisfied. When the hierarchy of needs is met, employees' performances improve. Hertszberg's hygiene needs include working conditions, supervision and salary. Management resorts to meeting hygiene needs to stop unwanted behavior. Encourage employee performance according to Expectancy and Contingency motivational theories. When workers expect rewards and the rewards meet a worker's needs, the worker will perform according to set standards.

Contingency motivational theories consider workplace culture, conflict resolution and personality assessment. When these social issues are resolved, employees are motivated to excel. Use motivational theories to inspire motivational speaking. According to Alderfer ERG theory there are three groups of core needs existence, relatedness, and growth. Process theories focus on how of motivation so they are more useful for application in work context. A person may be encouraged to believe that outcome is in his/her hands which in turn will increase expectancy and thus person will be motivated. According to Vroom theory, optimum goal should be set for an individual who keeps his expectancy high. This could be used in organizations for goal setting.

Teams
In teams leadership is essentially shared. Team is motivated because of its performance. Various types of teams are there, like CFTs, SDWTs, Virtual teams. There are criterions to make team effective like team creation and performance expectation, supporting environment, size, skills, working approach etc. SDWTs solve problems at lowest possible level with little supervision. CFTs are a group of individuals with different skills working interdependently.

Leadership Theories
Leaders are not born but emerge. Leaders are more of inspirations rather than controllers. Leadership style can be determined by using least preferred co-worker test. Leadership can be task oriented or relationship oriented. According to path-goal theory leadership can be directive, supportive, participative or achievement oriented. Substitute theory reduced the importance of formal leadership by neutralizing or substituting the leaders influence on subordinates.

Conflict Management
Conflict is unavoidable. It needs management and not elimination. Conflict represents most severe test of a managers interpersonal skills. Avoiding method of conflict management is like buck-passing, sidestepping. Compromising style involves give and take policy to reach a mutually acceptable decision.

Obliging method plays down the differences and highlights commonalities in order to satisfy other party. Dominating style forces behavior in order to win. It is also called controlling or competing style. Integrating style involves open communication and a desire to face and understand the conflict.

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