c3 Fundamentals in Lodging Operation
c3 Fundamentals in Lodging Operation
c3 Fundamentals in Lodging Operation
Apartel – Any building or office containing several independent and furnished or semi furnished
apartments, regularly leased to tourist and travelers for dwelling on a more or less long-term
basis and offering basic services to its tenants, similar to hotels.
Bed & Breakfast (B&B) – A private home in which accommodated at night in private bedrooms
(which may or may not have private bathrooms). The owner or manager lives in the house or on
the property. The public areas of the house, such as kitchen and lounge have either limited
access for guests, or are shared with the host family to some degree. Breakfast is included in
the price (generally either continental or full- English). Other meals may be available by
arrangement.
Boutique Hotel – An establishment providing all features and facilities of a normal hotel in a
unique and exclusive style. These properties are generally small, feature top class service and
are marketed to the affluent.
Budget Hotel – This is ideal for business travelers and those who don’t require frills and want to
save money. There is a variety to choose from across the country and all offer affordable rooms.
Campus Accommodation – The accommodation provided by colleges and universities for their
students is often made available – with meals – to individuals or groups at certain time of year,
typically the summer, Easter and Christmas holiday periods.
Guest House – generally a private home which has been converted for the dedicated and
exclusive use of guest accommodation. The public areas of the establishment are for the
exclusive use of the guests. The owner or manager lives off-site, or in an entirely separate area
within the property. Guesthouse offers a wider range of services than a B&B, and usually cater
for all meals.
Holiday Park – A park that offers holiday homes and most likely, touring camping pitches.
Hotel – Generally the largest of all accommodation types. There is typically a common
reception area, and rooms generally open directly onto a hallway. The on-site restaurant offer
facilities are more accessible to the public than the other accommodation types. A wide range of
guest services in available, such as room service. Hotel are often mentors or larger hotel
groups, and a similar accommodation experience maybe available in different establishments
within the group. This is a building or establishment which provides living accommodations for
transfer visitors and sometimes long-term residents, and which often offers other facilities such
meeting rooms, restaurant, entertainment, and skips, available to its guests and to the general
public.
Hostel – A lodging supervised by adults, planned for the use of young hikers or bicyclist, also
youth hostel. A student residence or dormitory.
Inn – This is a traditional type of accommodation within the pub. The bar and restaurant is open
to non- residents, and provides food at lunchtime and in the evening. The lodging establishment
caters to transients which does not meet the minimum requirements of an economy hotel.
International Resort Hotel - A hotel with a 5- star quality award that has a range of leisure and
sporting facilities. These includes an 18- hole golf course, swimming pool and leisure center,
and country pursuits.
Lodge – An accommodation facility which is located and designed to optimize the feeling of
being closely in touch with nature. The building style should feature natural materials and
coloring such as wood, stone, and thatch. An outdoor experience should be offered at the lodge.
Motel – You might be confused or sometimes you might mix the meaning of hotel and motel.
Motel is also a place where you can lodge, they will serve you food and other services but motel
is different from hotel. A motel or midnight hotel is a hotel for short stay especially for tourism on
long travel. Some motels especially in the Philippines, they offer a per hour stay. Some offers a
3- hour’s package more or less.
Pension Home – a private or family operated tourist boarding house, tourist guest house or
tourist lodging house employing non- professional domestic helpers regularly catering to tourists
and travelers, containing several independent let table rooms, providing common facilities such
as toilets, bath rooms/ shower, living and dining rooms and/ or kitchen and where a combination
of board and lodging may be provided.
Private Home - This type of accommodation is not dedicated for full time occupation of guests,
but is a private house or apartment which is temporarily available for rental, often during peak
tourism reasons.
Transient House – A house for rent where people having a vacation can rent for a short term.
This is where they can use all the houses facilities.
Resort – Any place or places with pleasant environment and atmosphere conducive to comfort,
healthful relaxation and rest, offering food, sleeping accommodation and recreational facilities to
the public for a fee or remuneration.
Restaurant with Rooms – The restaurant is the most significant part of the business, and is
usually open to non- residents as well as those staying there. Breakfast is usually provided.
Self – catering – A house, cottage, apartment, chalet or similar accommodation, with self-
catering facilities, which Id let normally on a weekly basis to individuals, although shorter breaks
may be available.
Service Apartment – Essentially self- catering apartments where services such as cleaning are
available. Meals and drinks may be also available, either to each department or in a restaurant
and/ or bar on site.
Touring Park – A park that offers touring pitches, and may offer camping pitches as well.
(In addition to what provided at One, Two, Three and Four Star)
• A spacious, luxurious establishment offering you the highest
international quality of accommodation, facilities, services
and cuisine.
Five Star • It will have striking accommodation throughout, with a range
of extra facilities.
• You will feel very well cared for by professional, attentive
staff providing flawless guest services.
• A hotels that fits the highest international standards for the
industry, with an air of luxury, exceptional comfort and
sophisticated ambience.
Resort Hotels
Resort hotels are frequented by the customer on vacation. They may feature amenities
that will permit their clientele to relax and have fun. Popular amenities may include: spas, pools,
beach or mountain location on-site, kids’ activities, restaurants, pool bars and babysitting
services. Concierges are often available to help patrons find restaurant of book sightseeing
tours. Patrons often stay a week or more. Resort hotels, because of their many amenities, often
attain high star ratings.
Airport Hotels
Airport hotels are designed to have clean rooms and are booked because of their close
proximity to the airport. Often, they offer shuttles to and from the airport. Many Airport hotels
offer business amenities and restaurants for guests? Airport hotels may have a high turnover of
guests staying for short duration of time, and are often located in cities.
Casino Hotels
Casino hotels are unique because they provide preferential service to gambles. Guest
who spends enough time and money at the casinos can receive complementary rooms and
dining. Casino hotels are often luxurious and offer full-service restaurants, indoor shopping,
pools and finest facilities. These hotels offer plenty of night life including shows, dance clubs
and comedian. Sometimes they are located in recent areas. Star ratings are based on
amenities, location and room quality.
Economy Hotel
Economy hotel provide limited amenities at reasonable rates. Sometimes, economy
hotels provide guests with a complimentary continental breakfast. Economy hotels in resort
areas may be of the beaten path, or in a slightly less desirable location. Economy hotels offer
basic room accommodation’s, and many do not have full service on-site restaurants/ more
recently, some economy hotels have adjacent chain restaurants within walking distance, often
sharing the same packing kit.
Suite Hotels
Suite hotels appeal to business people that prepare work space of families that want
one room, yet also want some room separation for children. They often feature multiple rooms,
and may have a pull- out bed in addition to the main sleeping area. Suite hotels have a broad
range of amenities, and can be classified as high as a luxury hotel, but they still focus on the
business needs of clients and companies.
Classification of Resorts
Resorts are classified and certified by the Department of Tourism. Resorts falling
hereunder have complied with its minimum standard in the operation of the establishment
concerned to ensure the safety, comfort, and convenience of tourists.
CLASS AAA
• In a suitable location free noise, atmospheric, and marine pollution
• Free parking for guests (if applicable)
• First Class Guest Zimmer
• Public Wash Zimmer
• At least four (4) sports and recreational facilities
• Conference and convention facilities
• Employee facilities
CLASS AA
• In a suitable location free of noise, atmospheric, and marine pollution
• Free parking for guest (if applicable)
• Standard Class Guest Zimmer
• Public Wash Zimmer
• At least three (3) sports and recreational facilities
• Conference and convention facilities
• Employee facilities
CLASS A
• In a suitable location free of noise, atmospheric, and marine pollution
• Free parking for guest (if applicable)
• Public Wash Zimmer
• At least two (2) sports and recreational facilities
• Employee facilities
• At least one (1) food & beverage outlet
Types of Restaurants
Various types of restaurants fall into a several industry classifications based upon menu
style, preparation methods and pricing. Additionally, how the food is served to the customer
helps to determine the classification.
Historically, restaurant referred only to places that provide tables value one sat down to
eat the meal, typically served by a waiter. Following the rise of fast food and table-cuts
restaurants, an acronym for the older “standard” restaurant was created, sit-down restaurant.
Most commonly, “sit-down restaurant” refers to a casual dining restaurant with table service,
rather than a flat food restaurant or a “diner”: where one orders food at a counter. Sit- down
restaurants are often further categorized, in North America, as “family- style” or “formal”.
In British English, the term restaurant is almost always means an eating establishment
with table service, so the “sit-down” qualification is not usually necessary. Fast food and
takeaway (take-out) outlets with counter service are not normally referred to as restaurant.
Outside of North-America, the term fast casual dining restaurants, family style, and casual
dining are note used and distinctions among different kinds of restaurants is often not that
same? In France, for example, some restaurants are called “bistros” to indicate a level of
casualness or trendiness, they attract. Others are called” brasseries” a team which indicated
hours of service. “Brasseries: may serve food round clock, whereas “restaurants” usually only
serve at set intervals during the day. In Sweden, restaurants of many kinds are called”
restauranter” but restaurants attached to bards or cafes are sometimes called “kick” literally
“kitchen”, and sometimes a bar-restaurant combination is called a “king” in English a “tavern”.
VIDEO GUIDE:
Please check the video guide below of ‘Hotel Types and Classification’
https://www.youtube.com/watch?v=BnfZWOnTMbs