PAGE 1 OF 4

Service for
Account Number: 07937-164344-11-8
BOJAN PEJOVIC
516 W 136 STREET APT 41
NEW YORK NY 10031-7911

Your Monthly Statement

Billing Period Due Date Amount
09/08 - 10/07 September 22, 2022 $39.38

Your account is enrolled for Auto Pay.

Your Account Summary

Includes Payments Received By 09/03/22
Any payments and other activities after this date will be on the next bill.

Previous Balance and Payments

Balance Last Statement $39.38
Payment(s) - Thank You -$39.38 cr
Previous Balance $0.00
New Bill Activity
Current Monthly Charges $38.49
(Includes credits and adjustments since last statement)
Total Taxes & Fees $0.89
Total Amount Due by September 22, 2022 $39.38

Total Savings this month = $35.00. Please see page 3 for details.

Please turn over for payment.

1111 STEWART AVENUE

BETHPAGE NY 11714-3581

CHANGE SERVICE REQUESTED

#BWNHGYM
#PGHCGAFDADDAP5#

BOJAN PEJOVIC
516 W 136ST APT 41
NEW YORK NY 10031-7911
 PAGE 2 OF 4
BOJAN PEJOVIC
Account Number: 07937-164344-11-8
Total Amount Due: $39.38

Optimum Updates

Payment of your bill confirms your acceptance of the Residential General Terms and Conditions of Service, viewable at
optimum.com/terms-of-service.
The Federal Government's Affordable Connectivity Program (ACP) operated by the FCC reduces Internet charges for qualifying
low-income households with a one per household benefit up to $30/mo or up to $75/mo for residents of Tribal Lands. The
benefit is portable from one participating provider to another but cannot be transferred to another individual or household even if
they qualify. ACP eligibility requirements, how to enroll and plans that may be free with the benefit can be found at
optimum.com/acp. Qualifying households will be subject to Optimum's undiscounted rates and general terms and conditions if
they disqualify, de-enroll, transfer their benefit to another provider without cancelling service, or if the program ends.
Get answers to common questions with helpful articles, user guides, and more at optimum.net/support.

Optimum Information

Your FCC Community ID # is NY1414.

Optimum Stores/Payment Locations

You may pay your bill at optimum.net or at any of our Optimum Stores. For store hours by location go to optimum.com/stores.
Optimum Store Near You:
Bronx Plaza 961 East 174th Street, Bronx, NY 10460
Mail your payment to: PO Box 70340, Philadelphia, PA 19176-0340
To make changes to your account or pick up new equipment, you need to be an authorized user. This means that your name
must be listed on the account, and to ensure account security, you will need to present a photo ID.
To find other locations where you can make a payment in person, contact any of the following:
Checkfree Pay 1-855-578-6415 or checkfreepay.com Western Union 1-800-354-0005, option 5 or westernunion.com

Please return this section with your payment. Be sure the address below is in the return envelope window.

*0783716414410*

Mailing Your Payment

Account Number: 07937-164344-11-8

Payment Due Date: September 22, 2022
Total Amount Due: $39.38 000-09-22-B-C

Amount Enclosed $
OPTIMUM
Make checks payable to Optimum. PO BOX 70340
PHILADELPHIA PA 19176-0340

07937 164344 11 8 0 004039

 PAGE 3 OF 4
BOJAN PEJOVIC
Account Number: 07937-164344-11-8
Total Amount Due: $39.38

Your Account Details Your Monthly Savings = $35.00

BALANCE LAST STATEMENT $ 39.38 Review "Your Account Details" for more
information on your discounted rates
PAYMENTS and credits and how long you will
08/21 Credit Card Pymt -39.38 cr receive these monthly savings.

Total Payment(s) - Thank You -$39.38 cr

INTERNET
09/08 - 10/07 20 Mbps Internet 24.99 Customer Service
Incl. $35.00 Promotional Savings
1 Modem 10.00 Be sure to first check optimum.net for
Rental Fee(s) answers to all your questions.
(At $10.00 each)
Need more help?
Smart Router 0.00
Online Products & Support
Network 3.50 Online bill pay, optimum.net/paybill
Enhancement Fee Channel lineup, optimum.com/tvlineup
Message Us, optimum.net/chatnow
Total Internet $ 38.49 Help, twitter.com/optimumhelp
Add services, optimum.net/upgrades
TAXES & FEES Optimum Stores
09/08 - 10/07 State and Local 0.89 For a store nearest you visit,
optimum.com/stores
Sales Tax
Customer Support Numbers
Total Taxes & Fees $ 0.89 1-718-617-3500

Written Correspondence
Total Amount Due $ 39.38 Altice USA
Attn: Shared Services
200 Jericho Quadrangle
Jericho, NY 11753
Moving?
Let us make it easy.
Visit optimum.com/moving
or call us for special offers for movers.
 PAGE 4 OF 4
BOJAN PEJOVIC
Account Number: 07937-164344-11-8
Total Amount Due: $39.38

Billing errors must be reported to us within 30 days, in writing, detailing the error and sent to the Customer Support address on your bill.
We'll investigate and reply within 10 days. To avoid service interruption, you should pay the undisputed portion of the bill. If you're not
satisfied with our reply, you may write to The Department of Information Technology & Telecommunications, Consumer Service
Department-Cable TV, 2 MetroTech Center, 4th Floor, Brooklyn, NY 11201; or call 212-NEW-YORK or 311; or via the internet at
NYC.GOV/complaint, or write to The NY State Department of Public Service, Three Empire State Plaza, Albany, NY 12223-1350, or call
1-800-342-3377.
You're billed each month in advance for the next month's services. Service cancellations are effective on the last day of the then-current
billing period. For more details, please visit optimum.com/terms. Rates subject to change or discontinuance at any time. At the end of
your promotion, you will be billed rate card pricing for all services and fees. Promotional credits subject to change or discontinuance w/o
notice; if expiration date shown, credit remains thru date if current service levels maintained. Visit optimum.com/pricing-packages for
current residential non-promo rates and optimum.net/pricing-packages-business for current business non-promo rates.
If any changes are made to your account during the month, partial month charges may apply. Charges for On Demand/Pay Per View
(PPV) will appear on the next billing statement following your order. On Demand/PPV purchases aren't subject to refund or credit. Use
parental control features to avoid unwanted purchases.
If your monthly account balance for On Demand/PPV selections exceeds $55 ($175 for customers in good standing after 90 days), we
reserve the right to limit additional On Demand/PPV orders.
There is an additional monthly charge for equipment, including cable boxes and remote controls. There is also a monthly fee to access
premium or digital programming on additional TV sets in your home.
Your monthly bill includes all government fees. TV Taxes and Fees includes an FCC fee and payments required under Altice's franchise
agreement to support public, educational or government channels. Taxes and Fees are subject to change.

Authorization to convert your Check to an electronic funds transfer:

By sending your check to us as payment, you authorize us either to use info from your check to make a one-time electronic funds transfer
from your account or to process the payment as a check transaction.
Payment is due by the date indicated on the front of your bill. If you're a TV customer, payments not received within 15 days of the due
date may be sent to collections and will be assessed a late fee if not paid within 30 days of that date. Additionally, you'll receive written
notice of service interruption for non-payment. If you're not a TV customer, payments not received within 2 days of the due date will be
assessed a late fee and sent to collections within 13 days of that date. You'll continue to be charged a fee of $10 on each subsequent
past due bill if payment is not received by the due date indicated.
Payments can be made at no charge through our automated phone system by calling Customer Support. Follow the phone prompts to set
up an automated payment by check or credit card. Entering your Optimum account number and zip code authorizes an ACH debit entry
to your bank account that can only be revoked by speaking with a representative.
If your service is interrupted or downgraded for non-payment, payment of the past due amount and applicable restoration charges are
required before service is restored to prior level. Service interruption or downgrade will affect TV, internet, and phone services. If your
service is disconnected for non-payment, full outstanding balance, a re-installation fee up to $79.95, and one months service in advance
will be required before a re-connection is scheduled.
You're responsible for lost, damaged or unreturned equipment and will be charged the full replacement fee for each. For list of current
replacement fees, visit optimum.com/pricing-packages Other Services & Charges.
If your bank returns your check unpaid, you'll incur a $20 fee.

If you're experiencing an issue with service:

1. Be sure all of your equipment is plugged in and powered on.
2. For TV issues:
A) Check that your TV is on the correct input for your digital cable box by pressing the SOURCE, INPUT or TV/VIDEO button on the
remote that came with your TV or the actual TV itself.
B) Reboot your cable box. Unplug the power cord from the back of the cable box, wait 5 seconds then plug it back in. When you see
"turn" and "on" alternating on the front panel, turn it back on. When a channel or time is displayed on the front panel you are ready to
watch TV.
3. For phone/internet issues:
A) Reboot your modem and router (if you have one). To do this, unplug the power from your modem and battery backup if you have one.
Then unplug the power from your router. Wait 5 seconds, then plug the modem back in. It may take a minute to fully restart. If you're
using a battery backup, reconnect it to the modem now. Plug the router back in, wait 30 seconds, then check your connection by opening
a web browser.
4. If you are still having a problem, residential customers can visit optimum.net/support and business customers can visit
business.optimum.net/support for information.
If you have a cable-related outage that lasts for more than four consecutive hours, you'll receive full credit on your bill for the time lost
provided you contact us within 30 days of the outage.
Programming subject to change, see optimum.net/contractrenewals for details.
Parental Control: Your cable box allows you to block one or more channels and On Demand/Pay Per View purchases. For information,
visit optimum.net/parentalcontrol or optimum.net.
Closed Captioning: For immediate closed captioning issues, contact us: 516-803-5131 (phone), 516-803-1682 (fax) or
CCQuestions@alticeusa.com. Mail written closed captioning complaints to: Altice USA, Attn: Ahmed Fayed, 200 Jericho Quadrangle,
Jericho, NY 11753.
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