Thomas v. Live Nation
Thomas v. Live Nation
Thomas v. Live Nation
(SBN 314930)
1 David F. Merabi, Esq. (SBN 300410)
Michael Domingo. Esq. (SBN321851)
2 Culver City Legal, LLP,
5670 Wilshire Blvd. Suite 1370
3 Los Angeles CA 90036
Telephone: (310) 600-7881
4 Facsimile: (424) 336-1529
info@culverlegal.com
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SUPERIOR COURT OF THE STATE OF CALIFORNIA
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FOR THE COUNTY OF LOS ANGELES
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CARLA THOMAS, an individual; Case No.: --------
13 JAMES THOMAS, an individual;
AALIYAH AGUILAR, an
14 individual, COMPLAINT FOR DAMAGES:
Plaintiff,
15 1. NEGLIGENCE
V. 2. PREMISES LIABILITY
16 3. BREACH OF CONTRACT
LIVE NATION ENTERTAINMENT, 4. NEGLIGENT HIRING, TRAINING,
17 INC., a corporation; NPB COMPANIES, RETENTION AND SUPERVISION
INC., a corporation; CROWDRX, INC., a 5. RESPONDEAT SUPERIOR
18 corporation; PHIL RUFFIN, an individual;
FRONT GATE TICKETING
19 SOLUTIONS, LLC, a corporation; and Location: Los Angeles County Superior Court
DOES 1 to 100, inclusive, Santa Monica Courthouse
20 1725 Main Street
Defendants Santa Monica, CA 90401
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24 AGUILAR, by and through their attorneys, CULVER CITY LEGAL, L.L.P., in their claim for
26 INC.; CROWDRX, INC.; PHIL RUFFIN; FRONT GATE TICKETING SOLUTIONS, LLC; and
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COMPLAINT FOR PERSONAL INJURIES AND DAMAGES
1 county of San Bernardino.
2 7. Plaintiff AALIYAH AGUILAR (Plaintiff"AALIYAH") is an individual residing in
3 Tempe, Arizona. Plaintiff AALIYAH was a minor at the time of the incident subject of this action
4 (DOB: 10/06/2004). She is now of majority age.
5 B. Defendants
6 8. Plaintiffs are informed and believe and thereon allege that Defendant LIVE
7 NATION ENTERTAINMENT, INC. (Defendant "LIVE NATION"), is a corporation duly
8 organized and existing under the laws of the State of Delaware with principal place of business
9 located at 9348 Civic Center Drive, Beverly Hills, CA 90210. Defendant LIVE NATION's
10 registered agent, upon whom process may be served, is CORPORATE CREATIONS NETWORK,
11 INC. located at 5901 W. Century Blvd., #750, Los Angeles, CA 90045. On information and belief,
12 Defendant LIVE NATION leased the PREMISES where the INCIDENT took place. Defendant
13 LIVE NATION was responsible for organizing, promoting, selecting, and hiring the artists, security
14 personnel, ticketing or booking agents, and medical emergency personnel for the FESTIVAL.
15 Defendant LIVE NATION had a duty to implement and execute a security plan to keep everyone
16 attending, visiting and/or doing business at the PREMISES safe. Defendant LIVE NATION had a
17 duty to safeguard the PREMISES and provide adequate security to prevent violent incidents from
18 taking place at the PREMISES and/or during the FESTIVAL. Defendant LIVE NATION had a
19 further duty to properly and adequately hire, train and supervise its employees and agents so as to
20 be able to detect and thus prevent violent incidents during the FESTIVAL.
21 9. Plaintiffs are informed and believe and thereon allege that Defendant NPB
22 COMPANIES, INC. (Defendant "NPB"), is a corporation duly organized and existing under the
23 laws of the State of Kansas located at 77 S. 7th Street, Kansas City, KS 66101. Defendant NPB's
24 registered agent, upon whom process may be served, is NATIONAL REGISTERED AGENTS,
25 INC. located at 112 SW 7th Street, Ste 3C, Topeka, KS 66603. On information and belief, defendant
26 NPB is an event and personal security provider, and was responsible for providing security at the
27 PREMISES during the FESTIVAL. Defendant NPB had a duty to implement and execute a security
28 plan to keep everyone attending, visiting and/or doing business at the PREMISES safe. Defendant
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COMPLAINT FOR PERSONAL INJURIES AND DAMAGES
1 NPB had a duty to safeguard the PREMISES and provide adequate security to prevent violent
2 incidents from taking place at the PREMISES and/or during the FESTIVAL. Defendant NPB had
3 a further duty to properly and adequately hire, train and supervise its employees and agents so as
4 to be able to detect and thus prevent violent incidents during the FESTIVAL.
5 10. Plaintiffs are informed and believe and thereon alleges that Defendant CROWDRX,
6 INC. (Defendant "CROWDRX"), is a corporation duly organized and existing under the laws of the
7 State of New York located at 115 E 34 th Street, Ste 1181, New York NY 10156. Defendant
8 CROWDRX may be served process through its Chief Executive Officer, Andrew Bazos, located at
9 115 E. 34th Street, Ste 1181 , New York, NY 10156. On information and belief, Defendant
10 CROWD RX is an on-site medical service and planning provider, and was responsible for providing
11 on-site medical services at the PREMISES during the FESTIVAL. Defendant CROWDRX had a
12 duty to attend to and provide urgent medical care to attendees who are hurt or injured while
13 attending THE FESTIVAL in the PREMISES. Defendant CROWDRX had a further duty to
14 properly and adequately hire, train and supervise its employees and agents so as to be able to
15 provide urgent medical care to attendees who are hurt or injured while attending THE FESTIVAL.
16 11. Plaintiffs are informed and believe and thereon alleges that Defendant PHIL
17 RUFFIN is an individual residing in Las Vegas, Nevada. On information and belief, Defendant
18 PHIL RUFFIN owned and operated the PREMISES, the Las Vegas Festival Grounds, at the time
19 of the INCIDENT.
20 12. Plaintiffs are informed and believe and thereon alleges that Defendant FRONT
22 organized and existing under the laws of the State of Texas located at 115 E 34 th Street, Ste 1181 ,
23 Austin, TX 10156. Defendant FRONT GATE may be served process through its Chief Executive
24 Officer, Andrew Bazos, located at 115 E. 34th Street, Ste 1181, New York, NY 10156. On
25 information and belief, Defendant FRONT GATE is a ticket sales and distribution company and
26 was an entity responsible for the sale and distribution of tickets to the FESTIVAL occurring at the
27 time of the INCIDENT. Defendant FRONT GATE had a further duty to properly and adequately
28 hire, train and supervise its employees and agents at the FESTIVAL.
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COMPLAINT FOR PERSONAL INJURIES AND DAMAGES
1 C. Other Defendants
2 13. The true names and/or capacities of DOES 1 to 100, inclusive, whether individual,
3 corporate, associate, pubic, or otherwise, are presently unknown to Plaintiffs, who therefore sues
5 14. Plaintiffs are informed and believe and thereon allege that DOES 1 to 100, inclusive,
6 are residents of, or businesses, or public entities operating within the State of Las Vegas and/or
7 California.
8 15. Plaintiffs are informed and believe and thereon allege that each of DOES 1 to 100,
9 inclusive, were in some manner responsible for the events and happenings referred to herein, and
11 16. Plaintiffs are informed and believe and thereon allege that the Defendants, and each
12 of them, were the agents and employees of each of the other Defendants, and that at all times
13 mentioned herein, were acting within the scope, purpose, and/or authority of that agency and/or
14 employment with the full knowledge, permission, consent, and/ or authorization of each of the other
17 named Defendant refers to each of the DOE defendants sued under fictitious names.
18 18. The allegations in this complaint stated on information and belief are likely to have
19 evidentiary support after a reasonable opportunity for further investigation and discovery.
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21 IV. FACTS
22 19. On May 14, 2022, at approximately 10:00 pm, Plaintiffs were at the PREMISES for
23 the FESTIVAL, with tickets that they purchased through Defendant FRONT GATE.
24 20. Several celebrity performers were invited to perform in the FESTIVAL. These
25 celebrity performers performed one after the other, with lulls in between. On information and belief,
26 these celebrity performers were selected, hired, and invited by Defendant LIVE NATION at the
28 21. Plaintiffs' tickets placed them in a section of the PREMISES where there are no
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COMPLAINT FOR PERSONAL INJURIES AND DAMAGES
1 seats and attendees to the FESTIVAL are required to stand for the duration of the FESTIVAL ("the
2 SECTION").
3 22. Plaintiffs noticed that the PREMISES was crowded, with very little to no security
4 or event personnel monitoring the SECTION where Plaintiffs were. On information and belief,
5 over 31,000 patrons were in attendance at the PREMISES for the FESTIVAL.
6 23. During a lull in the performances, Plaintiffs CARLA and AALIYAH sat down on
7 the concrete ground, as some others did, to relax their legs a bit.
8 24. On information and belief, a loud noise within the PREMISES led to a belief that a
9 shooting had occurred and/or that gun was drawn. A sea of people in the PREMISES then surged
10 toward Plaintiffs location, pushing Plaintiffs against the other attendees in the FESTIVAL.
11 Plaintiffs were pushed, smashed, dragged, kicked, stepped on, trampled and crushed to the ground
12 by the surging crowd. Plaintiffs felt frightened, shocked, anxious and light-headed during the entire
13 ordeal.
14 25. Plaintiffs screamed for help from the event organizers and security, but none came.
15 26. Plaintiffs screamed for emergency medical care for their injuries, but none came.
16 27. Plaintiffs fortunately were able to extricate themselves away from the rushing crowd
18 28. On information and belied, all of the Defendants were responsible for providing
19 security and crowd control services for the FESTIVAL, and worked in conjunction with each other
21 29. On information and belief, all Defendants worked in conjunction with each other to
22 design, prepare and administer emergency and on-site medical services at the PREMISES during
23 the FESTIVAL.
24 30. Defendants knew or should have known that with the large number of crowd that
25 was present in the FESTIVAL, persons present in the PREMISES would be exposed to surges from
26 the crowd at the slightest sign of panic and alarm, and that persons in the SECTION where Plaintiffs
27 were could, and would be, pushed, knocked down, stepped on, dragged, trampled, and crushed by
28 other persons in the surge. Such crowd surges in the PREMISES, including other similar premises
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COMPLAINT FOR PERSONAL INJURIES AND DAMAGES
1 and sections at other similar concert venues, are typical and occur frequently; a fact known to
2 Defendants as they are in the specific business of holding, promoting, and producing concerts for
3 the biggest names in the entertainment industry. Here, the crowd surge in the PREMISES was an
4 event that was foreseeable, as the FESTIVAL is an annual event where superstars in the
5 entertainment world are invited and is therefore attended by a record number of people. The
6 slightest alarm would trigger a dangerous and often times life-threatening tsunami of people.
7 31. Despite high foreseeability that persons in the PREMISES, such as Plaintiffs in the
8 SECTION, could and would be injured by a crowd surge in the PREMISES, Defendants failed to
9 employ adequate, properly trained, monitored, and supervised reasonable security, safety and
10 medical provision measures to prevent those persons from being knocked down, stepped on,
11 trampled, dragged on, and crushed without adequate medical service provision.
12 32. Defendants failed to take basic, reasonable steps to prevent Plaintiffs' injuries. Their
13 negligence includes, but is not limited to, insufficient security, insufficient training and supervision,
14 insufficient crowd control, insufficient medical provision, and insufficient management and
15 organization.
16 33. Defendants failed to provide a safe venue, one that provided adequate signs and
17 warnings that would have guided the crowd into a particular emergency exit route in the event of
18 an alarm or emergency.
19 34. As a result of the INCIDENT, Plaintiffs suffered serious injuries that required
20 medical care and treatment. Plaintiffs CARLA and AALIYAH specifically required emergency
21 medical care following the INCIDENT. Plaintiffs also suffered general damages arising from the
22 INCIDENT, as they experienced, among other things, fear for their safety, fear of death, anxiety,
23 and depression.
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COMPLAINT FOR PERSONAL INJURIES AND DAMAGES
paragraphs 1 through 35, as though fully set forth herein with the same force and effect.
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2 37. Defendants had a duty to use reasonable care to secure, safeguard, and protect guests
3 attending the FESTIVAL. Defendants breached their duty of care by failing to take reasonable steps
4 to ensure the safety of Plaintiffs and prevent them from being injured while attending the
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FESTIVAL.
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38. Defendants had reason to know of dangerous conditions created by the huge number
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of FESTIVAL attendees in the PREMISES, including the SECTION where Plaintiffs were, such
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as crowd surges brought about by the slightest alarms within the PREMISES leading to attendees
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10 being pushed, shoved, knocked down, dragged, stepped on, trampled and crushed by the rushing
11 crowd. Defendants also had reason to know of the dangers created by the lack of sufficient signs
26 sufficient medical provision, sufficient management and organization, among other security and
27 safety measures.
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COMPLAINT FOR PERSONAL INJURIES AND DAMAGES
omissions, Plaintiffs suffered serious injuries that required medical care and treatment. Plaintiffs
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2 CARLA and AALIYAH specifically required emergency medical care following the INCIDENT.
3 Plaintiffs also suffered general damages arising from the INCIDENT, as they experienced, among
4 other things, fear for their safety, fear of death, anxiety, and depression.
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42. Plaintiffs' earning capacity were also diminished as a result of the INCIDENT.
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43. The total of Plaintiffs' special and general damages are not fully ascertained at this
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time, but they are in an amount greater that the jurisdictional limits of this court.
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17 the PREMISES in a safe condition and failed to provide adequate security, training and supervision,
18 medical provision and crowd control in order to keep the FESTIVAL attendees safe while at the
19 PREMISES.
20 46. Said crowd surges at the FESTIVAL, and other similar concert at similar venues,
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were of such nature and frequency so as to create a dangerous condition upon Defendants' premises.
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47. Defendants had actual and constructive notice of the said dangerous condition(s), and
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they failed to make the premises safe by providing adequate security, training and supervision,
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25 medical provision and crowd control measures, and failed to warn persons, including Plaintiffs, of
26 that dangerous condition. This actual and constructive notice is the exact reason why Defendants
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COMPLAINT FOR PERSONAL INJURJES AND DAMAGES
employed the security services of Defendant NPB and the local police, and the on-site medical
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4 omissions, Plaintiffs suffered serious injuries that required medical care and treatment. Plaintiffs
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also suffered general damages arising from the INCIDENT, as they experienced, among other
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things, fear for their safety, fear of death, anxiety, and depression.
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49. Plaintiffs' earning capacity were also diminished as a result of the INCIDENT.
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50. The total of Plaintiffs' special and general damages are not fully ascertained at this
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10 time, but they are in an amount greater that the jurisdictional limits of this court.
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3 56. Defendants further breached these duties in that they failed to provide a safe venue,
4 one that provided adequate signs and warnings that would have prevented the INCIDENT from
5 happening, and one that would have guided the rushing crowd into a particular emergency exit
7 57. As a result of the INCIDENT, Plaintiffs suffered serious injuries that required
8 medical care and treatment. Plaintiffs also suffered general damages arising from the INCIDENT,
9 as they experienced, among other things, fear for their safety, fear of death, anxiety, and depression.
10 58 . Plaintiffs ' earning capacity were also diminished as a result of the INCIDENT.
11 59. The total of Plaintiffs' special and general damages are not fully ascertained at this
12 time, but they are in an amount greater that the jurisdictional limits of this court.
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17 paragraphs 51 through 5 9, as though fully set forth herein with the same force and effect.
18 61. Defendants, and each of them, either directly or by and through their agents,
19 employees, and/or servants, acting within that capacity and with the full knowledge, permission,
20 consent, and/or authorization of the employer and/or principal, promoted, organized, produced and
22 62. Defendants, and each of them, either directly or by and through their agents,
23 employees, and/or servants, acting within that capacity and with the full knowledge, permission,
24 consent, and/or authorization of the employer and/or principal, organized, promoted, selected and
25 hired artists, security and on-site medical personnel to provide security and on-site medical services
26 at the FESTIVAL.
27 63. Defendants, and each of them, either directly or by and through their agents,
28 employees, and/or servants, acting within that capacity and with the full knowledge, permission,
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COMPLAINT FOR PERSONAL INJURIES AND DAMAGES
1 consent, and/or authorization of the employer and/or principal, were hired to design, implement
2 and execute the security plan for the FESTIVAL, including crowd control and on-site emergency
3 medical provision.
4 64. Defendants, and each of them, failed to properly design, implement and execute an
5 adequate security and emergency medical plan during the FESTIVAL. An uncontrolled crowd
6 surge occurred, and Plaintiffs were physically, mentally and emotionally harmed. The crowd surge
7 occurred by reason of Defendants' failure to provide adequate security and emergency medical
8 prov1s10ns.
10 and/or execute a security and emergency medical services for the FESTIVAL. Defendants, and
11 each of them, were not properly trained and/or supervised to provide sufficient security, training
12 and supervision, crowd control, on-site medical provision, and management and organization
14 66. Defendants, and each of them, knew or should have known that they were unfit or
15 incompetent to design, implement and/or execute the security plan for the FESTIVAL, including a
17 67. It was due to Defendants unfitness and incompetence that Plaintiffs were harmed
18 and injured. Had Defendants, and each of them, been properly trained and/or supervised, Plaintiffs
20 68. Defendants' negligence, and each of them, in hiring, training and superv1s10n
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26 paragraphs 60 through 68, as though fully set forth herein with the same force and effect.
27 70. Defendants, and each of them, either directly or by and through their agents,
28 employees, and/or servants, acting within that capacity and with the full knowledge, permission,
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COMPLAINT FOR PERSONAL INJURIES AND DAMAGES
1 consent, and/or authorization of the employer and/or principal, were responsible for organizing,
2 promoting, producing and holding the FESTIVAL.
3 71. Defendants, and each of them, either directly or by and through their agents,
4 employees, and/or servants, acting within that capacity and with the full knowledge, permission,
5 consent, and/or authorization of the employer and/or principal, were hired to design, implement
6 and execute the security plan for the FESTIVAL, including crowd control and on-site emergency
7 medical provision.
8 72. Defendants failed to provide a safe venue for the FESTIVAL. As a result of the
9 INCIDENT, Plaintiffs suffered serious injuries that required medical care and treatment.
73. It was in the course and scope of Defendants employment, and each of them, that
11 Plaintiffs were injured. Defendants' employees and/or agents' acts or omissions that are the direct
12 and proximate cause of Plaintiffs' physical and emotional injuries resulting to economic and non-
13 economic damages. Defendants, and each of them, are responsible for the acts and omissions of
14 their employees and/or agents performed in accordance with their duties and for the benefit of
15 Defendants, and each of them.
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COMPLAINT FOR PERSONAL INJURIES AND DAMAGES
1 6. For costs of suit incurred herein; and
2 7. For such other and further relief as this Court may deem just and proper.
6 2. For medical and health care expenses in a sum to be ascertained at the time of trial;
7 3. For future medical and health care expenses in a sum to be ascertained at the time of trial;
11 7. For such other and further relief as this Court may deem just and proper.
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15 2. For medical and health care expenses in a sum to be ascertained at the time of trial;
16 3. For future medical and health care expenses in a sum to be ascertained at the time of trial;
20 7. For such other and further relief as this Court may deem just and proper.
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24 2. For medical and health care expenses in a sum to be ascertained at the time of trial;
25 3. For future medical and health care expenses in a sum to be ascertained at the time of trial;
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COMPLAINT FOR PERSONAL INJURIES AND DAMAGES
1 7. For such other and further relief as this Court may deem just and proper.
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COMPLAINT FOR PERSONAL INJURIES AND DAMAGES