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Training Procedure

This document outlines the training procedure for identifying, planning, conducting and evaluating organizational training. It defines roles and responsibilities, and describes the process for determining training needs, preparing materials, conducting sessions, maintaining records and collecting feedback. The goal is to develop employee skills and knowledge to ensure effective performance aligned with organizational objectives.

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Trivesh Sharma
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77 views

Training Procedure

This document outlines the training procedure for identifying, planning, conducting and evaluating organizational training. It defines roles and responsibilities, and describes the process for determining training needs, preparing materials, conducting sessions, maintaining records and collecting feedback. The goal is to develop employee skills and knowledge to ensure effective performance aligned with organizational objectives.

Uploaded by

Trivesh Sharma
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 6

Document Name: Training Procedure

Document Number: QMS/HR-P/07

Training
Procedure
V1.0
DOCUMENT INFORMATION

Document Name Training Procedure


Document Number QMS/HR-P/07
Version No 1.0
Abstract Procedure for Training

DOCUMENT REVIEW HISTORY

Version Date Prepared by Reviewed Changes / Reasons for Authorized


by change by
1.0 06.01.2020 EPG Team Kumar Amit Released version Ratan Sah

Training Procedure [QMS/HR-P/07] Page 2 of 6


TABLE OF CONTENTS

1 PURPOSE 5
2 REFERENCE DOCUMENTS 5
3 ABBREVIATIONS AND ACRONYMS 5
4 ROLES AND RESPONSIBILITIES 5
5 PROCESS DESCRIPTION 5
5.1 ENTRY CRITERIA 5
5.2 INPUTS 5
5.3 ACTIVITIES 5
5.3.1 Identify Training Requirement (Need) 5
5.3.2 Plan Training (Tentative time in-house or external) 6
5.3.3 Prepare for Training 6
5.3.4 Conduct Training 6
5.3.4 Maintain Training Record 6
5.3.5 Evaluate Training 6
5.4 VERIFICATION 6
5.5 OUTPUTS 6
5.6 EXIT CRITERIA 7
6 MEASUREMENTS 7
7 TEMPLATES USED 7

Training Procedure [QMS/HR-P/07] Page 3 of 6


1 Purpose

The purpose of organizational training is to develop skills and knowledge of employees so that
they can perform their roles effectively and efficiently.

2 Reference Documents

● Presentation Material or
● Any kind of training material required

3 Abbreviations and Acronyms

HRD - HR Department

4 Roles and Responsibilities

Role Responsibilities
HR ● Identify the requirements
● Conduct training
● Evaluate training

Trainer ● Preparation of training material


● Provide Training

Trainees ● To give effectiveness of training


● Provide feedback

5 Process Description

5.1 Entry Criteria


● Start of the financial year and updated as required

5.2 Inputs
● Training Requirement Submitted by PMs, SMs or Management
● Training Requirement needed by any specific project
● Training Requirement from employees of the company

Training Procedure [QMS/HR-P/07] Page 4 of 6


5.3 Activities
5.3.1 Identify Training Requirement (Need)
The purpose of training is to identify performance requirements and the knowledge,
skills, and abilities needed by organization to achieve the organization objectives. The
assessment should address resources needed to fulfill organizational mission, improve
productivity, and provide quality products and services.

In case there is new requirement proposed by Project Manager or process owners in the
middle/anytime during financial year, TRAINING PLAN or Schedule would get updated
accordingly.

5.3.2 Plan Training (Tentative time in-house or external)


The Training plan will outline type of training and who/how the training will be delivered
e.g. delivered by External [paid training], Vendor organize training or training delivered
by in-house team. We treat the training plan as a working document. It is flexible
enough to meet all our needs.

5.3.3 Selection Criteria of Trainer


The training plan has two types of training which is being conducted at Dreamline i.e.
● Internal Training – these trainings are being conducted by internal team
members; trainer would be selected on basis their capability in respective
subject which is subject certification/training or overall experience (minimum
relevant exp required 3+ years). Like, if person is not having any certificate but
relevant exp is more than 3 Years would be eligible for trainer).

● External Training – these trainings are being conducted by third party being paid
by Dreamline; vendor[s] are informed to share trainer skills/experience basis
which he/she would deliver training at Dreamline.

5.3.4 Prepare for Training


The training notification is sent in advance to all training participants with date, time &
place and request for confirmation of the same (in case of external training only).
Reminder notification is sent to all participants, if required. Reconfirmation with trainer
on availability also to be done in case of external training[s].

5.3.4 Conduct Training


For conducting training following resources are required
● Detailed Plan
● Trainee
● Trainer
● Material, if needed
● Infrastructure

Training Procedure [QMS/HR-P/07] Page 5 of 6


5.3.5 Maintain Training Record
For maintain training record we use following artifacts:
● Attendance Sheet

5.3.6 Evaluate Training


● Exam or
● Feedback

5.4 Verification
Training consists of in-house training, seminars or workshops designed to help establish
organizational excellence in every area of a business. Feedback is collected as and when
required.

5.5 Outputs
● Training Plan
● Training Attendance Sheet
● Training Feedback Form
● Training Evaluation Summary

5.6 Exit Criteria


● All training as planned has been conducted or financial year completed.

6 Measurements

● No. of trainings Planned and Conducted.


● Evaluation summary

7 Templates used

● Annual Training Schedule (QMS/HR/01)


● Training Attendance Sheet (QMS/HR/32)
● Training Feedback Form (QMS/HR/20)
● Training Evaluation (QMS/HR/33)
● Training Identification Sheet (QMS/HR/31)

--- End of Procedure ---

Training Procedure [QMS/HR-P/07] Page 6 of 6

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