Rishiraj Singh Shekhawat - Resume

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rishisinghjpr@icloud.

com
8432238004
Jaipur, India 302012
https://www.linkedin.com /in/rishiraj-singh-
shekhawat-0090991a6/

Rishiraj Singh
Shekhawat
Human Resource

SUMMARY HR with expertise in talent acquisition, training and development, and employee
engagement. Demonstrated success in attracting top talent and enhancing
organizational performance through targeted training initiatives.
Adept at implementing innovative HR practices to drive organizational success.

EXPERIENCE

INK IT Solutions Pvt Ltd Jaipur


January 2023 to Present
Senior Executive
• Experienced in recruitment processes, including sourcing candidates, conducting interviews, and selecting top
talent to join the team.

• Skilled in onboarding new employees and providing comprehensive training.


• Experience in undergoing comprehensive training and development programs to enhance technical expertise
and job-specific skills.
• Demonstrated ability to effectively engage with employees.

• Proficient in handling the off-boarding process, ensuring a smooth transition.

Zentek Infosoft Pvt Ltd Jaipur


Nov 2021 – January 2023
Employee Engagement Associate

• Execute successful recruitment strategies, including sourcing and attracting top talent, conducting interviews,
and facilitating the onboarding process.

• Strong ability to assess training effectiveness and make necessary adjustments to optimize learning outcomes.

• Build and maintain strong, trusting relationships with the employees.

• Proficient in handling employee grievances, including effectively addressing concerns and resolving conflicts to
ensure a productive and harmonious workplace.

• Define targets and monitor performance, providing constructive feedback.


Teleperformance, Jaipur, India
Apr 2020 - Oct 2021
Subject Matter Expert

• Customer satisfaction with forward-thinking strategies focused on addressing customer needs and
resolving concerns.
• Designed and prepared technical reports, studies, and related documentation. Collaborated with
management to identify and prioritize new development concepts. Provided primary customer support
to internal and external customers.
• Built strong relationships with customers through positive attitude and attentive responses.

• Supported office business development and customer service.

Teleperformance, Jaipur, India


Sep 2018 - Jan 2020
Customer Support Executive

• Listen to customers' questions and concerns to provide answers or responses.


• Provided customers with updates and periodic statements on serviced developments and
changes in trends.
• Employed comprehensive benchmarks to establish and monitor customer service standards.
• Managed customer service effectiveness by monitoring performance and assessing metrics.
• Collected customer information and analyzed customer needs to recommend potential
products or services.
• Assigned and designated job territories to customer care staff according to performance and history.

PROJECTS & Recruitment Magazine


Team Lead Apr 2022
CERTIFICATE
Campus Drive to Arya College
Coordinator May 2022

Recruitment Rally
Organizer November 2022

• I am a member of the “Rajasthan Toastmasters Club”.


• Best Speaker, Evaluator, and Aux Role Player Certificates.
EDUCATION M.com
University Of Rajasthan Jun 2019 - Jun 2021

B.com
University Of Rajasthan Jun 2016 - Jun 2019
High School
Springdales School, Jaipur Jun 2014 - Jun 2016

• Elected House Captain for the cleaning fraternity in


2015.
• Elected Captain of the Cycling Team.
• Member of the organizing committee.
• Won Bronze in racing.

LANGUAGES English Hindi

SKILLS
• Training program design and development.
• Employee engagement strategy development.
• Recruitment analytics and metrics tracking.

INTERESTS

• Movies
• Cycling
• Gardening
• Cooking

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