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TECHNICAL MANUAL OF THE PRODUCT

3VFMAC-DSP 6P Frequency inverter

10.3. Description of the Errors


10.3.1. General errors

AUTOMATIC MOTOR
COD DESCRIPTION CAUSE SOLUTION
AUTORESET TYPE
Current sensor At least one of the current sensors has stopped Before every starting, the inverter checks the current sensors.
Error working properly.
When starting, if the error 01 appears, we will make the
following check:

The data viewings int r and int S while inverter is stopped


01 NO
The difference between both values might be greater than 50
and/or the absolute value of one of them greater than 100.

If this is the case, you should replace the inverter.

Anyway, if you have any questions or some questions to make,


contact MP for support.
Over-current A working situation where the motor instantly This error is always a side effect of very serious problems such
consumes a current above the maximum one as: Power cables incorrectly connected, faulty contactor,
supplied by the equipment has been detected. encoder with occasional failures, too sudden acceleration or
deceleration, machine wheels with high inertia ...

02 NO Find the failure. The repetitive occurrence of this failure may


cause the equipment’s destruction.

If you cannot solve it, please contact MACPUARSA and describe


the failure situation in detail.

High capacitors’ The maximum capacitors’ voltage allowed has 1. Check voltage applied to the equipment.
voltage been exceeded either in idle state or in
operation. EXCESSIVE VOLTAGE MAY DESTROY EQUIPMENT. IF 400 Vac
IS APPLIED TO THE 220Vac EQUIPMENT, IT WILL BE
COMPLETELY DESTROYED.

2. Check both the braking resistance connection and that it is


03 NO
in perfect condition (by measuring ohms between its
terminals).

When working in regenerative operation (as a generator),


capacitors’ voltage increases and voltage is restricted by
braking resistance. If the latter is not connected, Err 03 will be
displayed.

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

AUTOMATIC MOTOR
COD DESCRIPTION CAUSE SOLUTION
AUTORESET TYPE
Low capacitors’ The capacitors’ voltage is below the minimum In normal mode:
voltage accepted by the equipment, either in standby or
in operation. 1. Check voltage applied to the equipment. Insufficient voltage
may prevent the equipment from starting. Provisional
In rescue mode, low battery voltage. connection, heavy machinery near the installation, etc. are
possible causes for this error.

2. Like error 02, it may be due to third causes: Power cables


Minimum capacitor voltage levels: incorrectly connected, faulty contactor, encoder with occasional
failures, too sudden acceleration or deceleration, machine
400 Vac: 500 Vdc Stopped; 450 Vdc Running wheels with high inertia ...
230 Vac: 250 Vdc Stopped; 220 Vdc Running
In rescue mode with 4/5 batteries

Minimum battery voltage levels (400 / 230 Vac): 1. Make sure the batteries have been charging for at least 24
hours.
As a whole, 50 Vdc Stopped; 45 Vdc Running
2. Check overall voltage in all batteries and unit voltage of
04 YES
For each battery: 12/13 Vdc. If voltage drops each of them.
below 8 Vdc or raises above 16/17 Vdc, replace
the unit immediately. 3. Check wiring in inverter’s batteries.

4. Check that, in normal mode, batteries are charging and 60 V


CARBAT board/48 V CHARGER work normally.

In rescue mode with UPS (WITHOUT batteries)

1. Make sure the UPS have been charging for at least 24 hours.

2. Check that the continuous bus voltage (CE-, CE+), in rescue


mode is above 300 Vdc (220 rectified Vac).

3. Check the rescue system’s wiring.

4. Check that in, normal mode, UPS is ON and charging.

Motor blocked There are two main reasons:


SYNCHRONOUS Motors:
06 NO 1) The equipment has supplied maximum 1. Check that the brake activates and continues activated.
current for 6 seconds (synchronous and Please bear in mind that if the brake microswitch reading is
asynchronous). activated and the brake does not activate, error 19 will occur
before.

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

AUTOMATIC MOTOR
COD DESCRIPTION CAUSE SOLUTION
AUTORESET TYPE
2) Machine speed is under target speed or zero 2. If the car is overloaded and the lift is not correctly
(only for synchronous if TR0.03 ≠ 0). counterweighted, or if the car or counterweight locking has
occurred, the inverter cannot start the machine and this error
will be displayed.

3. Motor not connected or wrongly connected with, at least,


one phase missing.

4. Incorrect parameterising of the inverter. The most common


parameters which may cause this error are ENC.00 (pulses per
turn) and DRI.03 (number of machine poles).

5. Encoder offset not adjusted. Either the encoder has been


replaced or, due to an incorrect encoder to rotor coupling, it
has misadjusted. The encoder coupling must be
secured/checked and then run autotuning.

ASYNCHRONOUS Motors:

1. Operating in open-loop control. It may be due to


parameter INT.01 being excessively low and, on applying
an important load to the car, the lift does not start.

2. Operating in closed-loop control. It may have been


configured as closed-loop control and the encoder is not
connected or the inverter is not detecting its pulses. The
equipment will consider speed 0 and apply maximum
current.

3. Check that the brake activates correctly.

4. If the car is overloaded and the lift is not correctly


counterweighted, if the car or counterweight locking has
occurred, the inverter cannot start the machine and this
error will be displayed.

5. Incorrect parameterising of the inverter. The most common


parameters which may cause this error are ENC.00 (pulses per
turn) and DRI.03 (number of machine poles).

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

AUTOMATIC MOTOR
COD DESCRIPTION CAUSE SOLUTION
AUTORESET TYPE
Power terminals The terminals C1 and C2 must be shorted (with Refer to chapter 5, section 5.2: to know how to make the
C1 – C2 not power cable) as long as the inverter is supplying bridge between C1 - C2 and K1 and K2 contactors. Check the
07 NO connected energy. If it disappears instantly, the error is connections.
generated.
A contactor’s power contact may also be damaged.
Short circuit A short circuit has been detected in the motor Check phases U, V, W from the inverter’s output to the
output (U, V, W) or in the braking resistance. machine’s connection.
08 NO
Check that braking resistance is in perfect condition by
measuring resistance between its terminals.
Over- Over-temperature is due to a high rate working 1. Try to reduce the approach speed section and then operate
temperature situation, with long approach speed sections and in closed-loop (consumption is lower).
high room temperature.
2. The equipment’s fans may deteriorate (although very
This error, unlike the others, remains on display unlikely); please observe if, on the inverter supplying energy
09 NO for 1 minute. This is to cool down the inverter. (lift in motion), the fans remain stopped. If this is the case,
replace the equipment.

3. Check that the brake activates correctly.

Uncontrolled During a service execution, the EMERGENCY Normally, this error occurs when a contact in the safety chain
contactor STOP signal disappeared (terminal no.12); that is unexpectedly activated during a service execution.
opening is to say, contactors K1 and K2 were
0E YES
unexpectedly deactivated. In MACPUARSA controllers, in inspection operation, the series
suddenly activate when a movement is interrupted. This causes
error 0E to be displayed after each inspection movement.
Motor not There is no charge connected to the frequency Check power wiring from inverter’s output (U – V- W) to motor
connected inverter output. terminals.
10 NO
Check that the motor is in perfect condition (by measuring
resistance between phases).

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

AUTOMATIC MOTOR
COD DESCRIPTION CAUSE SOLUTION
AUTORESET TYPE
Overspeed The motor exceeds the maximum speed It can occur in faulty motors, when there is car overload, in
allowed. machines with inertia drive ...

Asynchronous motors: If the equipment is incorrectly parameterised, this error may


also occur. The most common parameters which may cause
Maximum speed allowed is 18% of the this error are ENC.00 (pulses per turn) and DRI.03 (number of
maximum speed (TR1.00). machine poles).

Synchronous motors: Two algorithms: In synchronous motors with parameter TR0.03 ≠ 0, this error
may occur in the following situations:
a) TR0.03 = 0. The same as in synchronous
motors. Maximum speed allowed is 18% of the 1) Autotuning has been run with the machine empty.
maximum speed (TR1.00). Furthermore, the inverter has been parameterised with the
11 NO
corresponding profile. Run the machine and, after a brief
vibration/rumble, error 11 (or 14) will occur.
b) TR0.03 ≠ 0. Maximum speed allowed is
TR0.03% of the target speed at each moment. The reason is the machine is empty and the profiles have been
It also detects overspeed in reverse. created for loaded machines. Once sure that the autotuning
process has been completed, place the load and test it.

2) The machine is loaded, a brief vibration/rumble is noticed


and error 11 (or 14) occurs. This is normally due to incorrect
parameterising of the speed control, filter and/or position
control. In this case, use the profile corresponding to this
machine.

Out of phase. Asynchronous only. Check power wiring from inverter’s output (U – V- W) to motor
Phase Not connected to motor. Unbalanced. Should terminals. Check that the motor is in perfect condition (by
12 NO unbalance either a wiring failure in any motor phase or measuring resistance between phases).
severe phase consumption unbalance occur, the
error will be displayed.

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

AUTOMATIC MOTOR
COD DESCRIPTION CAUSE SOLUTION
AUTORESET TYPE
Capacitor Capacitor failure or mains voltage low and/or 1. In inspection mode, if repeated and continued operations
failure. instable at the beginning of a service. are carried out, Err 13 may be displayed. Wait for 5 to 10
Instability in seconds before continuing.
capacitors’
voltage Due to contactor activation while power is flowing to the
machine, disturbance and instability in capacitor voltage occur.
Asynchronous:
2. This error, as occurs with error 02, may be due to third
NO causes: Power cables incorrectly connected, faulty contactor,
encoder with occasional failures, too sudden acceleration or
13 Synchronous: deceleration, machine wheels with high inertia ...

Inspection: 3. Check that the mains voltage is not too much low.
YES
Normal : NO 4. If the problem persists, replace the Electrolytic Capacitors.

VERY IMPORTANT: Before replacing the electrolytic capacitors,


please ENSURE that the HIGH VOLTAGE LED is totally OFF. If
not, there is a risk of electric discharge which may cause
death.

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

AUTOMATIC MOTOR
COD DESCRIPTION CAUSE SOLUTION
AUTORESET TYPE
Reverse Lift is moving on the opposite direction to the This error can occur in the following situations:
overspeed wanted one and faster than expected.
1) If the equipment parameterisation is wrong, this error can
appear. The most common parameters that may cause this
error are ENC.00 (pulses per revolution) and DRI.03 (poles
number of the machine).

2) An autotuning has been run when the machine was working


with no load hanging from the pulley. In addition, the inverter
has been parameterised with the right profile. We make the
machine work and, after a short vibration/rumbling, the
inverter issues error 11 (or 14).
14 NO
This is because the machine has no load hanging and the
profiles are designed for machines with load hanging. If we are
sure that the autotuning has finished successfully, we will hang
the load and make the test.

3) The machine has load hanging, after a short


vibration/rumbling, the error 14 (or 11) appears. Usually, this
is due to a wrong parameterisation of the speed control, the
filter and/or the position control. In this case, apply the right
profile for this machine.

Invalid The inverter has detected that contactors are If you get this error, do the following check:
contactor state closed when it is stopped.
1) Set the third digit from right of parameter CNF.02 to
1.

2) Unplug connector XC13 from the inverter.

16 NO 3) Make the lift run, either in normal mode or MES mode


or inspection mode.

If you don’t get any error, you should replace the inverter.

In any other case or if you have any question, contact MP for


support.

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

AUTOMATIC MOTOR
COD DESCRIPTION CAUSE SOLUTION
AUTORESET TYPE
Overvoltage The inverter has exceeded the voltage limit Possible causes:
(open loop only) applied to the motor and the current does not
reach the starting current (INT.01). 1) Current sensors in bad conditions.

If you have the current sensors checking disabled, you


can enable it by setting the 4th digit from right of
parameter CNF.02 to 0.

By doing so, the inverter will check the state of the


sensors at starting.

Also, while inverter is stopped, you can view the int r


and int s data. Their values must be between -50 and
+50 and the difference between them must be less
than 100.

2) Starting current too high (INT.01).

17 NO This parameter value must never exceed the rated


current indicated on the machine’s nameplate.

Usually, it must be between the 50% and 75% of the


rated current, depending on the installation.

3) Motor not connected.

Check there is continuity of phases from the inverter


up to the machine.

4) Motor stator resistance too high.

Measure the resistance between the machine phases.


Normally, it should not exceed 12 Ohms in induction
machines.

Contact MP for support.

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

AUTOMATIC MOTOR
COD DESCRIPTION CAUSE SOLUTION
AUTORESET TYPE
Brake This error occurs when the value of parameter Check the proper connection of terminals 11 (common) and 19
microswitch STC.08 is 1 or 2. of connector XC2.
Reading error.
Brake should be If it is an MP controller, check that the connector XMAQ is
closed and it is properly connected to the machine. The connection of the
18 YES opened. thermoprobe, the brake power supply and the reading of brake
microswitches are in this connector.

The activation/deactivation of brake microswitches can be


monitored at LED 19 (refer to chapter 3, section 3.3.1.1).

Brake This error occurs when the value of parameter Check the proper connection of terminals 11 (common) and 19
microswitch STC.08 is 1 or 2. of connector XC2.
Brake should be
opened and it is If it is an MP controller, check that the connector XMAQ is
YES closed. properly connected to the machine. The connection of the
19
thermoprobe, the brake power supply and the reading of brake
microswitches are in this connector.

The activation/deactivation of brake microswitches can be


monitored at LED 19 (refer to chapter 3, section 3.3.1.1).
Electromagnetic Inverter has detected electromagnetic Contact MP for support.
interferences interferences that could cause some kind of
20
Equipment malfunction.
21
22 Reset
When this error is detected, the inverter will
23
register and display the error and it will reboot
itself.
A3 amendment
error. The speed governor locking device should be
Interlocking locking the governor and the inverter interprets
Error of overspeed governor interlocking. that it is not.
error.
If A3A.00=1, Check that KRL1 output is deactivated and 19 input activated.
YES
30 Machine brake(s) not closed. Check that the governor incorporates the locking coil. If it
If A3A.00=2,
does, check its power supply.
NO

The machine brake should be deactivated and the inverter is


detecting it is activated.

Check that KRL3 output is deactivated and 19 input activated.

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

AUTOMATIC MOTOR
COD DESCRIPTION CAUSE SOLUTION
AUTORESET TYPE
A3 amendment Error of overspeed governor released The overspeed governor coil should be releasing the governor,
error. Release but the inverter understands it is interlocked.
If A3A.00=1,
YES error.
Check that KRL1 output is activated and 19 input is
31
If A3A.00=2, deactivated.
NO
If there is not any problem with the output or with the input,
the lift has probably been interlocked.
If A3A.00=1, A3 amendment Noise at brake state reading.
YES error. For A3A.01 seconds, the inverter analyses and determines the
32
If A3A.00=2, quality of the brake microswitch signal.
NO

TABLE 10.1

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

10.3.2. Parameterising Errors

Regarding to this kind of errors, compared to the table previously offered, in the following one the “AUTOMATIC AUTORESET” column has been deleted, because none of
parameterising errors is resettable, neither with the AUTORESET function, nor with EXTERNAL RESET, as already mentioned in section 10.1.3 of the present chapter.

COD MOTOR TYPE DESCRIPTION CAUSE SOLUTION


General An error in the equipment’s configuration Check and correct all the parameters until the error
parameterising error. data has been detected. disappears.

This error may occur if the equipment’s software has been


0b upgraded. If this is the case, contact MP.

Another possible cause of this error is the existence of


problems related to the inverter internal memory. Contact
MP for support.
Incorrect client code. Redundant access codes do not coincide.

CNF.08 and CNF.09 values (corresponding to access


b1
codes) must be the same.

Non-sinusoidal A synchronous motor cannot be controlled


Check parameter ENC.01. The fifth digit starting from the
b2 incremental encoder. using an industrial encoder.
left of the ENC.01 parameter must be 1.
Absolute encoder not A synchronous motor cannot be controlled Check parameter ENC.01. The fourth digit starting from
b3 configured. without an industrial encoder. the left of the ENC.01 parameter must be 2.
Invalid No. of pulses The number of pulses per encoder (ENC.00) For a synchronous motor, the number of pulses allowed
b4 per turn. turn is incorrect. per encoder turn is: 512, 1024, 2048, 4096.
Open-loop mode not A synchronous motor cannot be controlled
If the motor to be controlled is synchronous, the CNF.00
b5 allowed. in open-loop mode.
parameter value must be 1 (open-loop control).
Incorrect STC.04 Speeds specified in parameter STC.04 are Check parameter STC.04. Speeds specified in digits 2 and
b6 parameter. not correct. 3, starting from the left, must be below or equal to that
entered in digits 4 and 5.
Sliding window In order to use the specified encoder at the
algorithm not specified rate, the sliding window
b7 In parameter VEL.10, set the last digit on the left to 1.
enabled. measurement must be activated.

Invalid brake When you enable A3 Amendment


microswitch reading (A3A.00=1 or 2) you have to enable the
b8 Set STC.08 = 2.
setup (STC.08). brake monitoring using the n/closed
contacts of the switches (STC.08).

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

Incompatibility A3 Amendment function uses relay KRL1 as There are two possible cases:
between A3 output for the activation of overspeed
Amendment function governor the interlocking device. 1) If installation DOES HAVE A3 amendment,
and speed limit A3A.00=1 (automatic reset) or A3A.01=2
function. On the other hand, the speed limit function (manual reset) and TR0.01=0.00 (speed limit
uses the same KRL1 relay as output. disabled).
b9
Since both functions use the same output 2) If installation DOES NOT HAVE A3 amendment,
device, both functions become mutually A3A.00=0 (A3 amendment disabled) and the
exclusive. value of TR0.01 will contain the speed limit that
will determine the activation/deactivation of
relay KRL1 according to the logic set out by
parameter TR0.02.

10.3.3. Encoder Errors

AUTOMATIC MOTOR
COD DESCRIPTION CAUSE SOLUTION
AUTORESET TYPE
Incremental If the encoder is an industrial one (2 differential
encoder error. channels with TTL pulses, asynchronous machines, ASYNCHRONOUS MOTORS:
closed-loop control) and a noise has been detected INDUSTRIAL ENCODER:
in the reception of pulses.
1. Make sure the machine’s encoder is correctly
If the encoder is a sinusoidal one (2 differential connected to the controller’s connector (XENC):
channels 1Vpp, synchronous machines) and channel A (A+, A-), channel B (B+, B-) and power
incorrect values have been detected in one or both supply (+, -).
channels.
2. Check the encoder’s power supply.

3. Check that the encoder’s cable shield is properly


connected to ground.
05 YES
4. Check the connector XC6 proper connection:

Terminal 1 : Shield
Terminal 2 : A+
Terminal 3 : A-
Terminal 4 : B+
Terminal 5 : B-

5. Make sure that the terminals in connectors XENC


and XC6 make contact especially that they do not
“bite” the plastic.

SYNCHRONOUS MOTORS: SINUSOIDAL ENCODER

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

1. Make sure the machine’s encoder is


correctly connected to the controller’s
connector.

2. Make sure the control board is plugged in.

3. Check the encoder’s power supply.

4. Check that the encoder’s power supply negative


pole is connected to ground.

5. Check that connectors XC6 and XC8 are correctly


connected in the inverter as well as the terminals in
each of them:

XC6 : Terminals 41, 42


XC8 : Terminals 1 (shield), 6 and 7

Make sure the terminal cables make contact


especially that they do not “bite” the plastic.

6. Check the encoder’s adaptor cable electrical


continuity.

Rotor sliding Inverter has detected rotor movement while brake First of all, we have to be sure that the value of
is mechanically closed. parameter ENC.00 matches the pulses per revolution
of the encoder coupled to the machine.

Supposing so, although not common, in inspection or


MES mode, the inverter can issue this error if you
make travels in rapid succession, with short or no
time between them.

50 YES However, the occurrence of this error in normal


mode indicates that there is an anomaly in the
brakes of the machine.

This anomaly can be either of electrical type (long


time it takes the brake to close) or of mechanical
type. Check both.

Contact MP for support.

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

Absolute Before starting up and activating contactor’s 1. Make sure the machine’s encoder is correctly
position reading output, the inverter reads absolute position. If it is connected to the controller’s connector.
error. incorrect, this error is triggered.
2. Make sure the control board is plugged in.

3. Check the encoder’s power supply.

4. Check that the encoder’s power supply negative


pole is connected to ground.

5. Check that connectors XC5 and XC7 are correctly


51 YES
connected in the inverter as well as the terminals in
each of them:

XC5 (DATA): T1, T2


XC7 (CLOCK): T3, T4

Make sure the terminal cables make contact


especially that they do not “bite” the plastic.

6. Check the encoder’s adaptor cable electrical


continuity.
Communication Any type of error in inverter / absolute encoder 1. Make sure the machine’s encoder is correctly
error with communication, other than requesting absolute connected to the controller’s connector.
absolute position triggers this error.
encoder. 2. Make sure the control board is plugged in.

3 Check the encoder’s power supply.

4. Check that the encoder’s power supply negative


pole is connected to ground.

5. Check that connectors XC5 and XC7 are correctly


52 NO connected in the inverter as well as the terminals in
each of them:

XC5 (DATA): T1, T2


XC7 (CLOCK): T3, T4

Make sure the terminal cables make contact


especially that they do not “bite” the plastic..

6. Check the encoder’s adaptor cable electrical


continuity.

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

Incorrect type of When an autotuning is carried out, the type of 1. Write down the model, communication interface
encoder or inverter is checked and a test on the encoder’s and machine’s pulses per encoder turn.
53 encoder with an good condition is made. If the inverter is not the
57 NO
internal error. correct one or does not pass the test on its good 2. Contact MP and supply the information recorded.
condition, it will display an error code between 53
and 57, both included.
The number of When an autotuning is carried out, the number of Specify the number of pulses per encoder turn and
pulses per pulses per encoder turn is checked. If the number set ENC.00 parameter to this value.
encoder turn does not coincide with that stored in the ENC.00
58 NO
does not parameter, this error will be displayed. In case of doubt, contact MP.
coincide with
ENC.00.
TABLE 10.2

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

10.3.4. Autotuning Errors

No autotuning error has the automatic AUTORESET function. Thus, the automatic reset column has been
deleted. On the other hand, the autotuning process applies to synchronous motors only, so that the SYNC and
ASYNC columns have been deleted as well.

The following table displays the errors inherent in the autotuning process. During the execution of this
process, the inverter may display both general errors and encoder errors.

COD DESCRIPTION CAUSE SOLUTION


If the operator has not cancelled the
The command RUN is deactivated before autotuning process, monitor the RUN
A0 Interruption of the autotuning process
ending the autotuning process. signal by using LED 13 in LED bank 1
(refer to section 3.3.1.1, chapter 3).
1. Make sure the machine’s encoder is
correctly connected to the controller’s
connector.

2. Make sure the control board is plugged


in.

3. Check the encoder’s power supply.

On finishing the autotuning process, the 4. Check that the encoder’s power supply
Absolute position reading error. absolute position is read a second time. negative pole is connected to earth.
A1
If there is a problem during the reading,
the inverter will display the error. 5. Check that connectors XC5 and XC7
are correctly connected in the inverter as
well as the terminals in each of them:

XC5 (DATA): T1, T2


XC7 (CLOCK): T3, T4

6. Check the encoder’s adaptor cable


electrical continuity.

1. Check that the machine is completely


without load.
Equal initial and final absolute
A2 The machine’s pulley remains motionless. 2. Check that the brake opens properly.
positions.
3. Check that the encoder is correctly
coupled.
1. Write down the model, communication
interface and machine’s pulses per
Parameterising error in absolute Absolute encoder adjustment parameters encoder turn.
A3
encoder adjustment. not valid.
2. Contact MP and supply the information
recorded.
1. Check that the machine is completely
without load.

2. Check that the brake opens correctly.

3. Check that the encoder is correctly


coupled.

4. Make sure the machine’s encoder is


correctly connected to the controller’s
Sinusoidal encoder error. Incorrect or missing reading of one of the connector.
A4
two sinusoidal encoder channels.
5. Check that the encoder’s power supply
negative pole is connected to ground.

6. Check that connectors XC6 and XC8


are correctly connected in the inverter as
well as the terminals in each of them:

XC6: Terminals 41, 42


XC8: Terminals 1 (shield), 6 y 7

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

COD DESCRIPTION CAUSE SOLUTION


Make sure the terminal cables make
contact especially that they do not “bite”
the plastic.

7. Check the encoder’s adaptor cable


electrical continuity.
1. Write down the model, communication
interface and machine’s pulses per
Parameterising error in sinusoidal Sinusoidal encoder adjustment values not encoder turn.
A5
encoder adjustment. valid.
2. Contact MP and supply the information
recorded.
1. Check that the machine is completely
without load.

2. Check that the brake opens correctly.

3. Check that the encoder is correctly


coupled.

4. Make sure the machine’s encoder is


correctly connected to the controller’s
connector.

5. Check that the encoder’s power supply


negative pole is connected to ground.
The number of poles determined by the
A6 Incorrect number of poles.
autotuning process is not correct.
6. Check that connectors XC6 and XC8
are correctly connected in the inverter as
well as the terminals in each of them:

XC6: Terminals 41, 42


XC8: Terminals 1 (shield), 6 y 7

Make sure the terminal cables make


contact especially that they do not “bite”
the plastic.

7. Check the encoder’s adaptor cable


electrical continuity.

1. Write down the model, communication


interface and machine’s pulses per
Parameterising error in direction ADJ.09 parameter adjustment value is encoder turn.
A7
adjustment. not correct.
2. Contact MP and supply the information
recorded.
1. Check power wiring from inverter’s
output (U – V- W) to motor terminals.

2. Check that the motor is in perfect


Phase-resistance value determined by
condition by measuring resistance
A8 Error in resistance calculation. the inverter is not correct or is out of
between phases.
range.
3. Check current sensors by displaying
their values, in idle state, in digital units.

A9 Reserved

V0.01 – 04/2013 90 MTELCVFDSP6P_001_EN


TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

1. Check power wiring from inverter’s


output (U – V- W) to motor terminals.

2. Check that the motor is in perfect


Autotuning process duration has condition by measuring resistance
AA Time-out error.
exceeded two minutes. between phases.

3. Check current sensors by displaying


their values, in idle state, in digital units.

Incompatibility between autotuning An attempt of performing autotuning with


Autotuning must not be made with either
62 the rescue input signal activated has
process and rescue process. batteries voltage or UPS power supply.
been made.

TABLE 10.3

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TECHNICAL MANUAL OF THE PRODUCT
3VFMAC-DSP 6P Frequency inverter

10.3.5. Sensor adjustment errors

No autotuning error has automatic AUTORESET; therefore, the automatic RESET column has been deleted.
Furthermore, the sensor adjustment process only applies to synchronous motors, therefore SYNC and
ASYNCH columns have also been eliminated.

The following table displays the errors inherent in the sensor adjustment process. During the execution of this
process, the inverter may display both general errors and encoder errors.

COD DESCRIPTION CAUSE SOLUTION


1. Check power wiring from inverter’s
output (U – V- W) to motor terminals.

2. Check that the motor is in perfect


Process duration has exceeded three condition by measuring resistance
d0 Time-out error
minutes. between phases.

3. Check current sensors by displaying


their values, in idle state, in digital units.

1. Check power wiring from inverter’s


output (U – V- W) to motor terminals.

2. Check that the motor is in perfect


condition by measuring resistance
between phases.
Maximum number of retry attempts The five retry attempts determined for
d1
exceeded adjustment have been exceeded.
3. Check current sensors by displaying
their values, in idle state, in digital units.

4. Make sure that the capacitors’ voltage


is stable.

If the operator has not cancelled the


Interruption of current sensor The command RUN is deactivated before autotuning process, monitor the RUN
d2
adjustment process completing the process. signal by using LED 13 in LED bank 1
(refer to section 3.3.1.1, chapter 3).

TABLE 10.4

V0.01 – 04/2013 92 MTELCVFDSP6P_001_EN

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