BUSINESS NAME Susan
BUSINESS NAME Susan
EMAIL tundajuice@gmail.com
INDEX NUMBER:7121010085
Declaration…………………………………………………………………………………………………………………….i
Dedication………………………………………………………………………………………………………………………ii
Acknowledgement………………………………………………………………………………………………………..iii
1.0 Chapter 1
1.1Business Description
1.4 Industry
1.5 Justification
2.0 Chapter 2
2.3Competition
2.4 Pricing
3.0 Chapter 3
3.5 Renumeration
3.6 Incentives
3.7Legal requirements
5.0 Chapter 5
Appendixes
Declaration
I Susan Chebet declare that this is my original work which has never been presented anywhere for any
professional qualification for the award of craft, diploma or any other professional qualification in any
institutional of learning.
Dedication
I dedicate this work to the Almighty God for His continual care and protection. Secondly I dedicate it to
my nuclear family who have continually supported my studies and given me the moral support. Thirdly I
dedicate this plan to the Fransiscan Sister of St Anna family for their spiritual care which they accord me
on daily business.
Acknowledgement
I acknowledge this business plan to the Almighty God for His care, protection and knowledge towards
me. Secondly I acknowledge the work to my supervisor Mr Castro Okumu for his continous
encouragement so that the work may come to a complete. Thirdly I acknowledge this work to the
beloved sisters the Fransiscan sisters of St Anna Nyangoma community for their support and giving me a
conducive environment to carry out this work.
EXECUTIVE SUMMARY
Tunda Assorted juice parlor shall be a sole proprietorship form of business dealing with fresh
natural juice of all kinds. It shall be located at the Kisumu stage along the highway, opposite
Kisumu Boys high school next to Total filling station. I decided to locate in this place due to
good infrastructure and easy accessibility.
Tunda assorted juice parlor’s products shall be found at the premise and with the hawkers who
also sell them in other parts of the stage. The business shall majorly target travelers, the students
and staff of Kisumu Boys, doctors and patients of Agha Khan Hospital. My business shall
promote its products through giving discounts to frequent customers to boost the relation and
through a robot and posters. The business being a sole proprietorship, I shall own it assisted by
other personnel that is the General manager, Human resource manager, Accountant,
Receptionist, Production manager, storekeeper, marketer, waiter, cleaner and security officer.
The working days and hours of the business shall be from Monday to Saturday from 8:00am to
5:00pm.
My business shall deal with fresh juices of all kinds and fruit salads. I shall ensure that the
products are well blended and balanced in order to obtain good flavors to customers thus retain
them since the products are natural products. We will ensure that we educate our esteem
customers on the importance of natural products. I shall promote high standard of hygiene and
quality service to our customers.
Tunda assorted juice parlor shall need ksh700000 to start the business of which Ksh350000 shall
be from family members and friends while ksh350000 shall be a loan from welfare group.
1.0 CHAPTERONE
The owner of the business shall be Susan Chebet currently a student at St Joseph Technical Training
Institute for the deaf Nyang’oma, pursuing certificate in food and beverage. Susan has skills in
production and services, purchasing of raw materials and attraction of customers. She has got good
working experience of three years. Being a single lady, I ventured into this business so that I may create
job opportunities for young men and women in the society, make profit and help promote good health
by teaching my customers on the importance of consuming natural products.
My business shall be a sole proprietorship and so I shall have the following advantages:
-I shall enjoy the profit alone
-Decision making shall be easier
-It shall require limited liabilities
Tunda Assorted juice parlour shall be located at Kisumu stage along the Kisumu –Kakamega highway
opposite Kisumu Boys high school.
KISUMU
Telephone: +254737654676
Email: tundajuice@gmail.com
The Tunda Assorted juice parlour shall be a sole proprietorship form of business whereby Susan Chebet
shall be the director and shall be assisted by ten other employees. It requires few legal formalities to
begin, small capital, I shall enjoy all the profit gained alone, It will be easy to supervise my employees
and there shall be a direct contact to my customers. The profit gained shall be used to start an annex the
business which shall be opened in a different place of the Kisumu town.
1.3 Products and Services
Tunda assorted juice parlour shall deal with fresh natural blended juice. The parlour shall ensure that
good fruits of quality shall be bought from the farms of known farmers who produce yellow, green and
succulent fruits which will enable us produce juice of good quality and quantity. My products and
services shall be of high quality that is good high standard of hygiene shall be practiced , We shall
ensure that the freshness of the products shall be raised and they shall be well packed to avoid
contamination Good portioned size products shall be offered and after sales services shall be available.
The prices of my products shall be pocket friendly.
1.4 Industry
Tunda assorted juice parlour shall fall under the hospitality industry which is dominated by large scale
producers. Its performance shall be of high quality that is giving discount to customers once in a while,
offering after sales services and products of pocket friendly prices in order to attract and retain
customers.
1.5 Justification
Tunda Assorted juice parlour shall succeed because of the following reasons:
Being the only producer of natural juice, I shall try my level best to produce good juice of quality. My
produce shall be free from synthetic preservatives which are harmful to human health.
1.6 Business Goals and Objectives
Tunda Assorted juice parlour shall have short term, medium term and long term goals
1.6.1 Short Term Goals
-Increase of stock for better production
-Increase number of employees
-Opening an annex
1.6.2 Medium Term Goals
-Increasing salaries to employees
-Improving modes of promotions of my products
-Giving after sales services to my esteem customers
for example door to door deliveries.
1.6.3 Long Term goals
-Increasing level of technology in the business
-Obtaining my own farm to produce fruits.
-Opening new branches in Kisian and Ahero
town.
My products shall be distributed by fruit vendors who I shall higher to aid in distributing the
products from the establishment to other customers.
CHAPTER 3
3.1 ORGANIZATION AND MANAGEMENT PLAN
Tunda assorted juice parlor being a sole proprietorship, shall have its management as follows: I
shall be the director since I am the owner of the business and I shall b assisted by:
•General manager
•Human Resource manager
•Accountant
•Receptionist
•Production manager
•Storekeeper
•Marketing manager
•Waiter
•Cleaner
•Security officer
3.3.5Marketing manager
Duties and responsibilities
•Identifies the target group.
•ensures proper selling of the products.
Qualifications
*Should be a diploma holder in sales management.
*Must be an expert in the field of sales and marketing.
*Must have a certificate of good conduct.
*Must have three years working experience.
3.3.6Storekeeper
Duties and responsibilities
•Keeps good store records.
•Prepares books for accounting at the end of the year.
•Signs the delivery note.
•Ensures that there is good storage of
goods. •Maintains good levels of
stock.
Qualifications
*Must be a diploma holder in book keeping.
*Must have two year working experience
*Must be computer literate
PRODUCTION MANAGER
Duties and responsibilities
-responsible for implementing work
Providing materials and equipment for work
Ensure that the standard recipe is followed to maintain good quality produce
QUALIFICATIONS
Must be a diploma holder in food and beverage
Must have a five years of experience in food production in a recognized hotel
Must have a certificate of good conduct.
3.4.2 Training
I shall train my staff by offering them for refresher courses and for the newly employed
members,they shall train on job by working closer to the manager.
The trainee shall be assisted in the premise because they will be able to improve or broaden
their skills,help prevent accidents ,raise my business to a higher level.
3.4.3 Promotion
I shall consider the following factors for promotion in my establishment
Commitment
Accountability
Education level/qualification
Teamwork and skills
Respect
Good public relations
I shall allow my employees to work closer to the general manager/supervisor
I shall also encourage them to upgrade their level of education.
3.5 REMUNERATION
This is the payment of salaries to my e mployees for the services rendered
3.6 INCENTIVES
Tunda Assorted juice parlour shall offer the following incentives to motivate its workers to
boost productivity.
Incentives Amount
Meals 20000
Airtime 40000
Bonus 15000
75000
3.7 LEGAL REQUIREMENTS
I shall obtain a trading licence from the county government of Kisumu to allow my business
run smoothly with no interference from the government.
3.7.1 PERMITS
Tunda Assorted juice parlour shall follow the bylaws stipulated by the government by
attaining a permit to allow her business run smoothly. This permit shall be attained from the
county council headquarter.
CHAPTER FOUR.
4.0 PRODUCTION /OPERATIONAL PLAN
4.1 Tunda Assorted juice parlour shall be dealing with fresh juice of different fruits in different
seasons so that the production may continue despite some fruits that that will be out of
season.This will help Tundaparlour to maintain its customer.
4.2 Production Facilities and capacity
Table showing machines and equipment used during production and storages.
MAY
JULY
SEPTEM
NOVEM
FEBRUA
MARCH
APRIL
AUGUST
ER
Y
DECEMB
JANUAR
JUNE
BER
OCTOBE
BER
Cash Balance 700,000 709,000 751,000 818,500 965,500 1,176,500
Cash Sales 100,000 150,000 200,000 700,000 800,000 850,000
Credit Sales
CASH OUT
FLOW
Salaries 334,000 334,000 334,000
Stock 60,000 70,000 90,000 100,000 120,000 150,000
Electricity 5,000 5,000 3,000 3,000 3,000 2,500
Transport 2,500 2,500 2,000 1,000 1,000 1,000
Advertisement 5,000 4,000 3,000 500 500 500
Tax 16,000 24,000 32,000 112,000 128,000 136,000
Water 1,500 1,500 1,500 1,500 1,500 1,500
Telephone 1,000 1,000 1,000 1,000 1,000 1,000
Total Expenses 91,000 108,000 132,500 553,000 589,000 626,500
NET PROFIT 9,000 42,000 67,000 147,000 211,000 223,500
5.4.2 PROJECTED CASH FLOW YEAR TWO 2025
ITEM
AUGUST
JANUAR
OCTOBE
SEPTEM
FEBRUA
NOVEM
MARCH
APRIL
JUNE
MAY
JULY
BER
BER
RY
R
Y
Cash Balance 1,715,500 2,077,500 2,521,500 3,109,000 3,823,500 4,687,500 5,557,500 6,434,500 7,454,500 8,591,500
Cash Sales 1,100,000 1,300,000 1,500,000 1,700,000 1,900,000 2,100,000 2,300,000 2,700,000 3,800,000 4,000,000
Credit Sales 10,000 5000 15000 20000
CASH OUT FLOW
Salaries 334,000 334,000 334,000 334,000 334,000 334,000 350,000 350,000 350,000 350,000
Stock 250,000 300,000 320,000 350,000 370,000 500,000 600,000 800,000 1,000,000 1,500,000
Electricity 3,000 5,000 5,000 5,000 5,000 7,000 15,000 20,000 20,000 20,000
Transport 1,000 1,000 2,000 2,500 3,000 10,000 20,000 25,000 50,000 50,000
Advertisement 500 1,000 1,500 1,500 2,000 5,000 10,000 15,000 20,000 20,000
Tax 144,000 208,000 240,000 272,000 304,000 336,000 368,000 400,000 608,000 640,000
Water 1,500 3,000 5,000 5,000 5,000 10,000 10,000 15,000 20,000 20,000
Telephone 1,000 1,000 2,000 2,000 5,000 15,000 20,000 20,000 20,000 30,000
Maintenance 3,000 3,000 3,000 3,500 3,500 15,000 15,000 15,000 15,000 15,000
Total Expenses 738,000 856,000 912,500 985,500 1,036,500 1,232,000 1,423,000 1,680,000 2,615,000 2,645,000
NET PROFIT 362,000 444,000 587,500 714,500 863,500 870,000 877,000 1,020,000 1,137,000 1,355,000
5.4.3 PROJECTED CASH FLOW YEAR THREE
2026
ITEM
AUGUST
JANUAR
OCTOBE
SEPTEM
FEBRUA
NOVEM
MARCH
APRIL
JUNE
MAY
JULY
BER
BER
RY
R
Y
Cash Balance 13,228,500 15,378,500 17,866,500 20,673,500 23,673,500 27,081,500 34,176,500 41,091,50 48,366,500 57,661,50 80,731,500
0 0
Cash Sales 6,000,000 7,000,000 8,000,000 9,000,000 10,000,000 15,000,000 16,000,000 17,000,00 20,000,000 40,000,00 60,000,000
0 0
Credit Sales 2,000 1,000 2,000 2,000 20,000
CASH OUT FLOW
Salaries 350,000 350,000 350,000 350,000 350,000 360,000 360,000 360,000 360,000 360,000 360,000
Stock 2,500,000 3,000,000 3,500,000 4,000,000 4,500,000 5,000,000 6,000,000 6,500,000 7,000,000 10,000,00 20,000,000
0
Electricity 25,000 25,000 30,000 30,000 30,000 30,000 30,000 30,000 30,000 35,000 35,000
Transport 50,000 5,000 15,000 15,000 20,000 25,000 25,000 25,000 25,000 30,000 35,000
Rent 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000
Tax 880,000 1,040,000 1,280,000 1,440,000 1,600,000 2,400,000 2,560,000 2,720,000 3,200,000 6,400,000 9,600,000
Water 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000
Telephone 30,000 30,000 30,000 30,000 30,000 30,000 30,000 30,000 30,000 35,000 35,000
Maintenance 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 30,000 30,000
Total Expenses 3,850,000 4,512,000 5,266,000 5,927,000 6,592,000 7,905,000 9,085,000 9,725,000 10,705,000 16,930,00 30,105,000
0
NET PROFIT 2,150,000 2,488,000 2,734,000 3,073,000 3,408,000 7,095,000 6,915,000 7,275,000 9,295,000 23,070,00 29,895,000
0
5.5 PROFORMA INCOME STATEMENT
YEARS
ITEM 2024 2025 2026
Opening Stock 700,000 1,715,500 13,228,500
Add Sales 3,800,000 31,900,000 288,000,000
Less Purchases 790,000 9,690,000 107,000,000
GROSS PROFIT 3,710,000 23,925,500 194,228,500
EXPENSES 2,338,000
Salaries 2,338,000 4,104,000 4,290,000
Electricity 21,000 155,000 365,000
Transport 11,000 264,000 290,000
Advertisement 14,000 126,500
Tax 592,000 5,008,000 45,950,000
Telephone 7,000 176,000 375,000
Water 10,000 134,500 240,000
Rent 240,000
Maintenance 270,000
Total Expenses 2,993,000 9,968,000 52,020,000
NET PROFIT
Net profit 717,000 13,957,500 142,208,500
=GP-Expenses
YEARS
ITEM 2024 2025 2026
Fixed Assets
Machines 50,000 50,000 50,000
Equipments 3,400 3,400 3,400
Current Assets
Stock 790,000 9,690,000 107,000,000
Balance C/F 798,600 107,053,400
1,642,000
LIABILITIES
L.T.L
Capital 700,000 1,715,500 13,228,500
7,075,500
Balance c/f 2,667,900
9,743,400
Current Liabilities
Tax 592,000 5,008,000 45,950,000
Loan 350,000 350,000 350,000
1,642,000 9,743,400 59.528,500
47,524,900
107,053,400
5.7 CALCULATING BREAK EVEN POINT
B.E.P= Contribution Margin%
Total Fixed Cost
Contribution margin= Sales-Variable Cost
3,800,000-658,000
C.M= 3,142,000
Variable cost =Opening stock- Expenses
700,000- 42,000
=658,000
Contribution Margin%= Contribution margin*100
Sales
3,142,000*100
3800000
=82.7%
Break Even point= Contribution margin *100 82.7 *100
Total Fixed cost 2,338,000
=0.0035%
5.8 PROFITABILITY RATION
Gross profit Ration=Gross profit*100
Sales
3,710,000*100
3,800,000
3710
38 =97.6%
Net profit Ratio= Net profit *100
Sales
717,000*100
3,800,000
717
38 =18.9%
Return on Equity= Net profit *100
Capital
717,000*100
700,000 717
7 =102,428%
5.9 PROPOSED CAPITALIZATION
SOURCE AMOUNT
Family & 350,000
Friends
700,000
APPENDICES KAKAMEGA ROAD
KISUMU
BUSINESS LOCATION BOYS
ROUND ABOUT
BUSIA ROAD
NATIONAL
FILLING
STATION
TUNDA
ASSORTED
JUICE
PARLOUR