GOURAV 9821817961

gauravdatarta@gmail.com
Sector 1, Pataudi, Gurgaon, HR

CAREER OBJECTIVE
Dynamic leader with a successful record of managing warehouse team. Looking for a position to utilizing knowledge and
skills so as to achieve greater heights individually as well as on the organizational level. Highly motivated and experience
in operation management, document management and team leading, Recognized for keen ability to improve the operation
process, increase efficiency and add value for the organization.

PROFESSIONAL EXPERIENCE
Qualified warehouse executive with over 3 years & 9 months of experience. Monitoring warehouse workers and ensure
everyone remains effectively on task, skills to find alternative solutions to problems. Special focus on improvement of
operation procedures to make it simple and efficient, Managing end to end warehouse operations in the designated area.
Responsible for Warehouse Process improvement and Cost reduction techniques. Maintaining health, safety, hygiene and
security as per SOPs and 5S.

EXPERIENCE
Business Associate at ANS Commerce July 2022 - Present
ANS Commerce Flipkart Pvt Ltd Bilaspur-Gurgaon
 Taking care of all Logistics part of three warehouses

 Managing Logistics MIS of courier partners brand wise

 Ensuring delivery of orders to customers within TAT,

 COD orders Reconciliation from courier partners

 Maintaining Lost shipment Data and raising claims.

 RVP and RTO Arrangements with courier.

 Pickup creation and alignment from Warehouse

 Monthly Volumetric data verification from courier

 KPI and Logistics performance report creation weekly

Executive at Firstcry.com (8 Months) Nov 2021 – July 2022

Brainbees Solutions Pvt Ltd Bilaspur-Gurgaon
 Take care of all the operation process to be done according to SOP

 Online order processing on FIFO basis within TAT

  Handle B2C department from Picking to Dispatch and Shipping

 Take care of all the operation process to be done according to SOP

 Align the manpower, efficiently for different section

 Short and excess clearance with canceled orders processing

 Prepare daily Incentive and MIS report of all the manpower

 Daily basis KPI-KRA maintaining

 Resolve all CC issue in B2C if any Ticket raise and investigate the issue and resolve within TAT.

 POD maintaining daily basis

 Mail of Tech Issues and followup to concern team

Shift Supervisor (1 Year 9 Months) Jan 2020 - Oct 2021

Marks and Spencer Reliance India Pvt Ltd Farrukhnagar
 Dot In department - Online site for Marks and Spencer products (www.marksandspencer.com)

 JIT Module B2C - Daily Orders processing of Myntra and Ajio JIT.

 OR/Wholesale Module B2B - As per Batch/Lots processing of orders

 Orders from Myntra, Amazon, Flipkart, Ajio, Project Eve and Photoshoot(catalogue).

 PPMP Module B2C - Daily Orders processing of Myntra PPMP (Unicommerce software)

 Handle all task from Picking to Dispatch

 Daily target achieving to team

 POD maintaining daily basis

 Daily basis MIS maintaining

 Weekly audit of consumables

 Controlling absenteeism and overtime

 Error order checking and mail to concern team

Shift Supervisor (1 Year 1 Month) Jun 2018 – Jul 2019

DHL Flipkart Luhari-Haryana
 INBOUND - Inward of stock from vendors

 OUTBOUND - Dispatch of online orders hub wise

 Mail to concern team regarding any other issue

 Managing all inward operation Receiving, Segregation, GRN and Putaway within TAT

 Leading Outbound operations like getting order picked on time picker management, load distribution etc.
EDUCATIONAL QUALIFICATION
• MBA (Operations Management), GJUST Aug 2019 - Jul 2022

• BBA (General Course), Amity Business School Aug 2015 - Jun 2018

• 12th C.B.S.E, New Delhi June 2015

TECHNICAL SKILLS
• Good knowledge of SAP ERP (WMS)

• Good knowledge of MICROSOFT EXCEL

• Basic knowledge of MICROSOFT WORD

• Basic knowledge of MICROSOFT POWERPOINT

ACHIEVEMENTS
• Best Performer in the year 2020 in E.com Department at Marks and Spencer Reliance India Pvt. Ltd.

• Got promoted from DEO to Supervisor at DHL Flipkart (Special consideration from Shift Incharge).

PERSONAL STRENGTH
• Manpower handling

• Effective communication.

• Leadership qualities.

• Quick learner

LANGUAGES
• ENGLISH (Proficient in speaking and writing)

• HINDI (Native speaker)