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    Quick StartGuideBasic

    Uploaded by

    MOHAMAD FAIZUDIN BIN ABDUL LATIF KPM-Guru
    This document provides instructions for first time users to activate their RHB Reflex user ID and set up their password and secret word for login access. It outlines entering the corporate ID, user ID, and one-time password sent via SMS to login initially and set a new password and secret word. Contact information is provided for any support needed with the RHB Reflex registration and login process.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Quick StartGuideBasic

    Uploaded by

    MOHAMAD FAIZUDIN BIN ABDUL LATIF KPM-Guru
    48 views4 pages
    This document provides instructions for first time users to activate their RHB Reflex user ID and set up their password and secret word for login access. It outlines entering the corporate ID, user ID, and one-time password sent via SMS to login initially and set a new password and secret word. Contact information is provided for any support needed with the RHB Reflex registration and login process.

    Original Description:

    Krjrunganku

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    This document provides instructions for first time users to activate their RHB Reflex user ID and set up their password and secret word for login access. It outlines entering the corporate ID, user ID, and one-time password sent via SMS to login initially and set a new password and secret word. Contact information is provided for any support needed with the RHB Reflex registration and login process.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    48 views4 pages

    Quick StartGuideBasic

    Uploaded by

    MOHAMAD FAIZUDIN BIN ABDUL LATIF KPM-Guru
    This document provides instructions for first time users to activate their RHB Reflex user ID and set up their password and secret word for login access. It outlines entering the corporate ID, user ID, and one-time password sent via SMS to login initially and set a new password and secret word. Contact information is provided for any support needed with the RHB Reflex registration and login process.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

    Quick Start-up Guide Book (Basic)

    Version 1.0
    GETTING STARTED FOR RHB REFLEX BASIC USERS
    Upon successful user registration in RHB Reflex,
    you will receive an email contains information
    for your Reflex login:
    i) Corporate ID
    ii) User ID

    Follow the steps below to activate your user


    id:
    A) Activation
    1. Type the URL http://www.rhbgroup.com at
    the web browser.
    2. Click on “Login”.
    3. Click on “RHB Reflex”.

    4. Reflex login page will now appear, click


    on “I am a first-time user” under the
    Login button.

    5. Input the following information on the


    “FIRST TIME Login” page:
    i) Reflex Corporate ID (refers to the
    “Corporate ID:“ in the email).
    ii) User ID (refers to the “User ID:” in
    email)
    iii) Click “Next”

    6. Enter your Identification Number (E.g.


    New I/C or Passport Number) as
    provided during user registration and
    click “Submit”.
    7. Upon successful validation of information
    provided, a pop-up message screen will
    appear to inform that the One-Time
    Password (OTP)* has been sent via the
    short messaging system (SMS) to your
    mobile number.

    * The One-Time Password (OTP) allows you to


    login to RHB Reflex and you are required to
    change your password.

    8. You may proceed to login to Reflex upon


    receiving the OTP via SMS.

    B) Access to RHB Reflex Using


    Password
    Please get ready your:
    i. Reflex Corporate ID (refers to
    the “Corporate ID:” in the
    email)
    ii. User ID (refers to the “User ID:”
    in the email)
    iii. One-Time Password

    Follow the steps below to access RHB


    Reflex:
    1. Type the URL
    http://www.rhbgroup.com at the
    web browser.
    2. Click on “Login”
    3. Click on “RHB Reflex”.

    4. At the Reflex Login screen:


    i. Enter your corporate id at the
    “Corporate ID” field
    ii. Enter your user id at “User ID”
    field
    iii. Enter your One-Time-Password
    at “OTP” field
    5. Click “Login”
    For first time user, you are required to
    set the following:
    i) “Password” and,
    ii) “Secret Word” for your access into
    RHB Reflex. “Secret Word” to identify
    you are the genuine user during
    login.

    6. Please enter a new password at the


    “New Password” field and re-confirm
    the password at “Confirm New
    Password” field.

    7. Please enter a word or phrase at the


    “Secret Word” field and re-confirm
    the word or phrase at “Confirm
    Secret Word” field.

    8. Upon successful validation, you will


    be able to login into RHB Reflex.

    IMPORTANT
    For any queries or assistance, please call our
    Customer Care Centre at 03-9206 8118
    (Peninsular Malaysia) or
    082-276 118 (East Malaysia), or e-mail us at
    reflex.support@rhbgroup.com

    RHB Customer Care Centre operating hours:


    7:00 a.m. – 11:00 p.m. (daily)

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