Wa0010.
Wa0010.
Wa0010.
9573714301
naser.shakeel@gmail.com
Hyderabad, India
PROFESSIONAL SUMMARY
Focused Administration Manager with 10+ years of experience providing top-notch clerical support and
operational assistance to meet staff needs. Capable and highly organized when coordinating documents,
supplies and project resources. Clear communicator and self-motivated worker with decisive nature
necessary to manage independent work.
WORK EXPERIENCE
● Determined market values of properties, looked for properties that match the criteria set forth by
different clients, conducted negotiations and prepared offers thereby increasing client base and
profits.
● Carried offers and counter-offers between each party, along with any queries they may have.
● Gained recognition by making sure that clients are fully aware of any requirements to complete
the sale including inspections, moving and important dates such as the closing.
• Developed and maintained smooth office services by organizing office operations and
procedures, preparing payroll, reviewing and approving supply requisitions, and assigning and
monitoring clerical functions.
• Carried out digitization of important documents such as adjustment bills, payment bills and
advance bills and typing emails thereby avoiding damage to business's credibility.
• Kept operations in compliance with government regulations by developing and directing effective
internal systems.
• Established and administered annual budget with controls to prevent overages, minimize burn
rate and support sustainability objectives.
• Fully managed company-wide payroll processes thereby ensuring timely salary credit to 60
employees.
• Prepared quotes for new products and services and composed budgets.
• Installed and upgraded Operating Systems and software on all laptops and computers as and
when required, reducing time taken to resolve technical issues.
• Oversaw office inventory activities, including ordering and requisitions, stocking and shipment
receiving.
• Supervised the work of the facility management team such as Housekeeping, security and pest
control thereby enhancing space optimization and cost analysis.
• Opened and closed location and monitored shift changes to uphold successful operations
strategies and maximize business success
• Handled employee complaints professionally and effectively for the best outcome for everyone.
• Made appointments, calendar reservations, received calls and facilitated the smooth flow of
information.
• Organized noteworthy monthly Friday fun night parties and yearly office outings on a set budget.
Senior Administrative Assistant Jun 2012 - Oct 2016
Rising Global Solutions Pvt. Ltd. • Hyderabad
• Handled inbound customer service complaints and questions from a variety of customers.
• Input call data into the company database and generated records in content management
systems such as MS SharePoint, EXCEL, and others.
• Offered office-wide software support and training, troubleshooting issues and optimizing usage.
• Coached new employees on administrative procedures, company policies and performance
standards.
• Supervised the work of the facility management team - Housekeeping, security, pest control, etc.
thereby enhancing space optimization and cost analysis.
• Maintained personal schedule, professional calendar and individual appointments for senior staff
• Organized workshops and arranged transport, stay and scheduled meetings for the visitors.
• Supported efficient seminars by organizing spaces and materials, documenting discussions and
distributing meeting notes.
• Arranged travel arrangements by booking airfare, hotel and ground transportation
• Generated reports and typed letters in Word and prepared PowerPoint presentations.
• Arranged rapid office equipment repair and maintenance with vendors
• Supervised the work of the facility management team - Housekeeping, security, pest control
thereby enhancing space optimization and cost analysis.
• Coordinated bookkeeping activities including invoicing and accounts payable.
EDUCATION
SKILLS
• Vendor Management
• Facility Management
• Contract Management
• Calendar management
• Travel Arrangements
• Problem solving skills
• Attention to detail
• Office coordination
• Multi-tasking
LANGUAGES
• English
• Hindi
• Telugu