FAZLA K KHAN

Primary Phone: 718-738-8079

Account Number: 151-595-109-0001-96
Bill Date: March 31, 2020

You're enrolled in auto pay:

$150.43
Auto pay date Apr 11

• Discounts ended on your account this month. Find expiration dates in Your Discounts on page 2.

Fios Internet, TV & Phone Bundle $89.99

Services, Equipment & Discounts $24.00
Fees & Other Charges $36.44

Total Due by April 25 $150.43

Account Number: 151-595-109-0001-96

Pay online at verizon.com/PayOnline Auto Pay Amount: $150.43
Auto Pay Scheduled - Do Not Send Payment

FAZLA K KHAN
10115 78TH ST
OZONE PARK NY 11416-1908
 FAZLA K KHAN
Primary Phone: 718-738-8079
Account Number: 151-595-109-0001-96 Enroll in Auto Pay
Bill Date: March 31, 2020 When you sign up for automatic
payments, you won't have to worry about
missing a bill. Enroll online at
myverizon.com

Your Discounts
Your Amount
Price Discounts You Pay

Bundle Discounts Discount Details

Fios Internet 50/50 55.00 -30.00 25.00 $30 discount:
$25 expires 4/28/20.
$5 has no current expiration.
Custom TV Sports & News 54.99 -20.00 34.99 $20 discount expires 4/28/20.
Fios Digital Voice Unlimited 30.00 30.00
Bundle Price $139.99 -$50.00 $89.99
Services & Equipment Discounts Discount Details
Fios 100/100 Internet Speed .00 Complimentary.
O2144

Upgrade
Discounts This Month -$50.00
Discounts have been applied to the Total Due shown on page 1.

Save time
Go online to manage your services. Go to
My Verizon to pay bills, check your voice
mail, view call history, add services and get
account support at
verizon.com/myverizon.

Why does my bill fluctuate? What is the balance that I currently

Your bill amount fluctuates when you: owe?
• Request a change to your service You can review your most current balance
• Purchase or rent movies
information by using the My Fios app
(works for non-Fios customers too) or
• Use directory assistance online at verizon.com/BillView.
• Make calls outside of your calling plan
• Receive a promotional credit
• Lose a promotional credit
• Receive a price change

How can I request a duplicate bill?

Duplicate bills can be downloaded and printed at verizon.com/billview.

Page 2 of 6
 FAZLA K KHAN
Primary Phone: 718-738-8079
Account Number: 151-595-109-0001-96
Bill Date: March 31, 2020

Details of Payments
Payments Payment activity since last bill date.

Previous Balance 150.76

Payment Received - Thank You -150.76 3/11
Balance Forward $.00

Details of Charges
Includes discounts shown on page 2.
Fios Internet, TV & Phone Bundle Your monthly price after the discounts
shown on page 2 were applied.
Your bundle includes Fios Internet 50/50, Custom TV Sports & News and
Fios Digital Voice Unlimited
Bundle Price $89.99 4/1 - 4/30
Services, Equipment & Discounts Equipment and additional services to
personalize your Fios service.
Equipment
Rent: Fios Quantum Gateway Router 12.00 Q

Rent: HD Set-Top Box 12.00 N

Discounts
Fios 100/100 Internet Speed Upgrade .00 O

Subtotal $24.00 4/1 - 4/30

Fees & Other Charges Includes both Verizon fees and

governmental taxes and fees. For details,
Taxes, Governmental Fees & Surcharges visit verizon.com/taxesandfees.
NY State and Local Sales Tax 5.05
911 Surcharge 1.00
Verizon Surcharges & Fees
NY State and Local Tax Surcharges 3.95
Video Franchise Fee 3.23
Federal Universal Service Fee 3.94
Regulatory Recovery Fee - Federal .06
PEG Grant Fee 1.25
Franchise Related Costs .10
Regional Sports Network Fee 7.89 Q0349

Fios TV Broadcast Fee 6.49 Q6443

FDV Administrative Charge .99 J5162

NY Municipal Construction Surcharge 2.49 P4922

Subtotal $36.44

Total Due $150.43

Page 3 of 6
 FAZLA K KHAN
Primary Phone: 718-738-8079
Account Number: 151-595-109-0001-96
Bill Date: March 31, 2020

available for persons with some residual hearing. Also available

is IP Captioned Telephone Service (IP CTS) which combines
elements of captioned telephone service and IP Relay.
Information on IP CTS is available at
It's Easy to Pay Your Verizon Bill with Your Fios TV
fcc.gov/consumers/guides/internet-protocol-ip-captioned-te
Remote Control lephone-service.
You just need to be registered on myverizon.com and have a
saved payment method Channel Update NYCTV
Follow these easy steps: As of February 17, 2020 programming content for the New
Set up a Parental/Purchase Control PIN by pressing Menu, York City Government - NYCTV OTB channel (ch. 27) has
Settings, System and Parental/Purchase Control been removed by the provider. As a result, this channel has
• Press Menu, Customer Support then My Account. been removed from the Fios TV channel lineup.
• Select Billing and Payment then View Account or Make A
Payment and enter your Parental Control Pin Surcharges include:
• Select Continue to view Account Summary • a Federal Subscriber Line and Access Recovery Charge
• Select Continue from Account Summary, then OK again to applicable to state-to-state and international services that
Pay Your Bill helps pay for the costs of providing and maintaining the
• Select Payment Account, from your Payment Account, then local phone network;
press OK to submit • a Federal Universal Service Charge applicable to
• A confirmation of your payment will display once the state-to-state and international services to recover fees
transaction is complete imposed on us by the government to support universal
service;
FUSF Fee Changes April 1, 2020 • a Carrier Cost Recovery Charge applicable to long distance
Your Federal Universal Service Fund (FUSF) fee may change customers that helps defray our costs for terminating calls
on April 1, 2020. Authorized and reviewed quarterly by the on other networks, fees paid to support government
FCC, the FUSF funds programs to keep local telephone rates programs such as Telecommunications Relay Service and
affordable for all customers and provides discounts to schools, local number portability, and other Federal
libraries, rural health care providers, and low-income families. Communications Commission-assessed charges;
• a Long Distance Administrative Charge applicable to long
Important Information Regarding distance customers to help defray account servicing costs
Telecommunications Relay Service (TRS) for state-to-state and international calling;
TRS provides an operator to telephone users who use text • a Federal Regulatory Fee applicable to recover the annual
telephones (TTY) or web capable devices (WCD) because per video subscriber fee payment made to the FCC; and,
they are deaf, hard of hearing, or speech disabled. From • a FDV Administrative Charge applicable per Fios Digital
payphones, TRS local calls are free; toll calls must be billed to Voice line to help defray account-servicing costs
calling cards, prepaid cards (PPC), collect or third-party billing. associated with providing voice services.
PPC information is available online at
fcc.gov/consumers/guides/prepaid-phone-cards-what-cons Please note that the surcharges are charges, not taxes. These
umers-should-know. charges, and what is included in these charges, are subject to
change from time to time. For additional information regarding
TRS is provided 24 hours a day, 365 days per year with no time the charges on your Verizon bill, please visit verizon.com or call
limits. For further information call your state TRS Provider, visit the number listed on your bill.
the FCC's TRS web site at
fcc.gov/consumers/guides/telecommunications-relay-servic Be Prepared for a Power Outage
e-trs, or read the explanation available in telephone books. It pays to use a corded phone. Did you know that during a
Available TRS methods are explained below. power outage, a corded telephone can continue to provide
phone service where a cordless phone might not? (A corded
To call a TTY user, dial TRS at 711. A Communications phone has a handset that is directly wired to the base.) That's
Assistant (CA) will place your call and type your spoken words because a corded phone doesn't usually need to be plugged
for the TTY user. The CA will read to you the messages the into an electrical outlet in order to work. Depending on the
TTY user sends you. Calls are private, confidential and service you subscribe to, your corded phones may get power
uncensored. While there is no charge to TRS users for TTY, directly through Verizon telephone lines. If you are a Verizon
regular phone charges do apply. Fios (fiber optic service) customer or a Verizon Voice Link
(utilizes wireless technology) customer and have an
Speech-to-Speech Service (STS) is another form of TRS on-premise battery back-up unit, your unit will provide power
available by calling 711. The CA can assume an active or for a period of time in the event of a power outage.
passive role in repeating the conversation and follows the
same guidelines as with TTY calls. It's a smart idea to keep at least one corded phone in your
home and business. That way, if electrical power is lost, you
IP Relay Service is a form of TRS which relays calls from a may still be able to make and receive phone calls. A corded
WCD. A CA follows the TTY call guidelines. Information on IP phone is also the better choice to protect your privacy when
Relay is available at providing credit card information or other sensitive data over
fcc.gov/consumers/guides/ip-relay-service. the telephone. It's technically possible to intercept
conversations or information entered on a cordless phone by
Video Relay Service (VRS) relays calls for those using sign using anything from a sophisticated eaves-dropping device to
language. VRS information is available at a simple baby monitor. Using a corded phone can help protect
fcc.gov/consumers/guides/video-relay-services. your financial information and reduce the risk of identity fraud.

Some TRS providers offer Captioned Telephone Service

(CTS) which is accessed with a captioned telephone and
Page 4 of 6
 FAZLA K KHAN
Primary Phone: 718-738-8079
Account Number: 151-595-109-0001-96
Bill Date: March 31, 2020

If you have trouble with your Verizon service, report your Customer Notices
service issue to Verizon at 1.800.Verizon (1.800.837.4966) or
visit verizon.com/support. Your Choices to Limit Use and Sharing of Information
for Marketing
Verizon Lifeline Service Discounted Telephone You have choices about Verizon's use and sharing of certain
Service for Income-Eligible Customers information for the purpose of marketing new services to you.
Lifeline is a government assistance program that is supported Verizon offers a full range of services, such as television,
by the New York Public Service Commission and the Federal telematics, high-speed internet, video, and local and long
Communications Commission. Verizon New York Inc. distance services.
("Verizon") offers the following Lifeline supported services as
an Eligible Telecommunications Carrier: Unless you notify us as explained below, we may use or share
• Message Rate Service: $1.00 per month plus regular rates your information beginning 30 days after the first time we
for each call made or optional service requested notify you of this policy. Your choice will remain valid until you
• Flat Rate Service: $2.00 per month plus monthly local notify us that you wish to change it, which you have the right to
usage charge of $7.20 do at any time. Verizon protects your information and your
• Broadband (Internet) Service: $9.25 monthly discount choices won't affect the provision of any services you
currently have with us.
In addition, Verizon does not impose the Federal Subscriber
Line Charge ($6.50) on Lifeline customers. • Customer Proprietary Network Information

Only eligible consumers may enroll in the program. You may Customer Proprietary Network Information (CPNI) is
qualify for Lifeline service if you have: information available to us solely by virtue of our relationship
• Documentation that you participate in one of the following with you that relates to the type, quantity, destination, technical
programs: Bureau of Indian Affairs (BIA) General configuration, location, and amount of use of the
Assistance, Family Assistance, Food Distribution Program telecommunications and interconnected VoIP services you
(Tribal Land residents only), Head Start (Tribal Land purchase from us, as well as related billing information.
residents only), Home Energy Assistance Program (HEAP),
Medicaid, National School Lunch Program (free lunch We may use and share your CPNI among our affiliates and
program only), Safety Net Assistance, Section 8 - Federal agents to offer you services that are different from the
Public Housing Assistance, SNAP (Supplemental Nutrition services you currently purchase from us. If you don't want us to
Assistance Program, formerly known as Food Stamps), use or share your CPNI with our affiliates and agents for this
Supplemental Security Income (SSI), Temporary purpose, let us know by calling us any time at 1.866.483.9700.
Assistance for Needy Families, Veteran's Disability Pension
(non-service related), Veteran's Surviving Spouse Pension • Information about Your Credit
(non-service related); or
• Documentation that your annual income is at or below 135% Information about your credit includes your credit score, the
of the Federal Poverty Guideline. information found in your consumer reports and your account
history with us. We may share this information among the
Verizon also provides Lifeline Service to residents on federally Verizon family of companies for the purpose of marketing new
recognized Tribal lands who meet Native American criteria. services to you. If you don't want us to share this information
Residents on federally recognized Tribal lands who qualify for among the Verizon family of companies for the purpose of
Lifeline are eligible for up to $100 in Link-Up installation credits marketing new services to you, let us know by calling us any
to establish service. time at 1.844.366.2879.

In addition, Lifeline is limited to one discount per household on Electronic Fund Transfer (EFT)
either wireline, wireless, or broadband (internet) service. Paying by check authorizes us to process your check or use
Therefore, you are required to certify and agree that no other the check information for a one-time EFT from your bank
member of the household is receiving Lifeline service from account. Verizon may retain this information to send you
Verizon or another communications provider. electronic refunds or enable your future electronic payments
to us. If you do not want Verizon to retain your bank
Lifeline service is a non-transferable benefit. Consumers who information, call 1.888.500.5358.
willfully make false statements in order to obtain the benefit
can be punished by fine or imprisonment or may be barred Late Payment Charge
from the program. To avoid a late payment charge of $9 or 1.5% of your total due,
whichever is greater, full payment must be received before
You must meet certain eligibility requirements in New York in May 1, 2020.
order to qualify for Lifeline Service. An application for Verizon
Lifeline Service can be obtained by contacting Verizon at Service Providers
verizon.com/lifeline or by phone at 1.800.Verizon Verizon NY provides regional, local calling and related
(1.800.837.4966). features, other voice services, and Fios TV service, unless
otherwise indicated. Verizon Long Distance provides long
To find out more information, you may call the Universal distance calling and other services identified by "VLD" in the
Service Administration Company (USAC), which administers applicable billed line item. Verizon Online provides Internet
Lifeline for the FCC, by calling 1.888.641.8722 or by accessing service and Fios TV equipment. Fios is a registered mark of
their website at usac.org/lifeline. Verizon Trademark Services LLC.

All rates, terms and conditions included in this notice are

subject to change and are current at the time of printing.

Page 5 of 6
 FAZLA K KHAN
Primary Phone: 718-738-8079
Account Number: 151-595-109-0001-96
Bill Date: March 31, 2020

Local Franchise Authority - Fios TV

Your FCC Community ID is: NY1893
After contacting Verizon for Fios TV issues, you may call NYS
Public Service Commission at 1-800-342-3377 for unresolved
inquiries.

Services
Questions
• Visit verizon.com/Support
• 1.800.Verizon (1.800.837.4966)
• Customers with disabilities, call 1.800.974.6006 (voice or
tty)

Closed Captioning Questions and Concerns?

If you have a concern or complaint with closed captioning on a
program, please call Verizon at 1.800.Verizon
(1.800.837.4966). Written correspondence can be sent by
email to videoclosedcaption@verizon.com, or by mail to
Verizon, P.O. Box 16806 Newark, NJ 07101 Attn: Katie Barton,
Supv.

Bankruptcy Information
If you are or were in bankruptcy, this bill may include amounts
for pre-bankruptcy service. You should not pay
pre-bankruptcy amounts; they are for your information only.
Mail bankruptcy-related correspondence to 500 Technology
Drive, Suite 550, Weldon Spring, MO 63304.

Page 6 of 6