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Making Appointment: Want To Consul Something

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33 views3 pages

Making Appointment: Want To Consul Something

Uploaded by

Alika Putri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Making Appointment

Secretary: Good morning. I’m calling from ABC Company. May I speak to John Parker,
please?

Job seeker: This is John himself.

Secretary: Hello, John. I’m Kim the secretary of a hiring manager of ABC Company. I’m
calling to inform you that we’ve reviewed your resume and we’re impressed.

Job seeker: Thank you.

Secretary: We’d like to invite you for an interview at our office on Thursday or Friday after
two pm. What time slot would be best for you?

Job seeker: Friday at three o’clock would be good for me.

Secretary: Great. We look forward to meeting with you.

Job seeker: I look forward to meeting with you too.

Want to consul something

Lisa: Hey, Sasa. You look very exhausted. What did you just do?
Sasa: Yeah, Lisa. I was running the store to your house.
Lisa: But why are you running?
Sasa: It was raining when I left the store, so I ran to your house. But turns out it's not raining
here.
Lisa: Yes, it's very sunny and hot here.
Sasa: May I have some water, Lisa? I'm so thirsty.
Lisa: Sure ,Sasa. Wait a moment.
Sasa: Thank you, Lisa.

Dealing with bad connection

Customer support: Good afternoon, this is Sarah with SpeedNet. How can I help you today?
Customer: Hi, I would like to make a complaint regarding my internet service.
Customer service: I’m really sorry to hear that. What has been the problem?
Customer: My internet connection hasn’t worked properly. It’s been repeatedly dropping-
out. Once it’s connected, the speeds are really slow.
Customer service: Please allow me to check to see if there’s any issue with the network in
your area. May I know your client ID?
Customer: Yes, it’s 8976112.
Customer service: Thank you. Our system shows that there’s a network issue in your area,
and we’ve been currently fixing it. The approximate repair time would be 12 to 24 hours.
Customer: Are you kidding me? Why does it take that long?
Customer service: I’m sorry, I understand how frustrating that would be. The issue appears
to be a big one, so it needs a longer time to fix it.
Customer: What do I do then?
Customer service: I’m afraid the best you could do is to wait. We’re trying our best to make it
back to normal. We would notify you via email once the issue is resolved.
Customer: All right, then.
Customer service: Is there anything else I can help you with?
Customer: No, thanks.
Customer service: My apologies once again for the inconvenience. Thank you for your call.
Answering the Phone

Ana: Hello, this is XY Company. May I help you?


Mr. Ari: Hello, this is Ari Saputra. Could I talk to Mr. Budi?
Ana: Alright, Sir. Please wait a moment.
(after a minute)
Ana: I’m sorry, Sir. He’s in the middle of presentation.
Mr. Ari: Oh, I see.
Ana: Do you want to leave a message, Sir? I will pass your message to him.
Mr. Ari: Alright. Please tell him that I already sent an email to him about the plan of the next
event and I need the reply to make a progress. Thank you.
Ana: Alright, Sir. I’ve written it down. Have a good day.

Getting the Name

Andi: Good morning, how can I help you?


John: Hi, I want to meet Mr. Smith. He called and asked me to see him in his office.
Andi: May I have your name?
Jhon: It’s John Dew.
Andi: Okay, Sir, let me take you to Mr. Smith’s office.
Jhon: Sure, thank you.

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