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    Diskusi 5 UT BAHASA INGGRIS

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    This document discusses three types of letters in English: request letters, complaint letters, and thank you letters. It provides examples of each. Request letters are formal letters written for business purposes like requesting catalogs, price lists, or product samples. Complaint letters express dissatisfaction with goods or services provided. Thank you letters express gratitude for opportunities or achievements. The document includes examples of each type of letter with explanations of their purpose and structure.

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    Diskusi 5 UT BAHASA INGGRIS

    Uploaded by

    lasoddingmakkulia
    33 views3 pages
    This document discusses three types of letters in English: request letters, complaint letters, and thank you letters. It provides examples of each. Request letters are formal letters written for business purposes like requesting catalogs, price lists, or product samples. Complaint letters express dissatisfaction with goods or services provided. Thank you letters express gratitude for opportunities or achievements. The document includes examples of each type of letter with explanations of their purpose and structure.

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    This document discusses three types of letters in English: request letters, complaint letters, and thank you letters. It provides examples of each. Request letters are formal letters written for business purposes like requesting catalogs, price lists, or product samples. Complaint letters express dissatisfaction with goods or services provided. Thank you letters express gratitude for opportunities or achievements. The document includes examples of each type of letter with explanations of their purpose and structure.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    33 views3 pages

    Diskusi 5 UT BAHASA INGGRIS

    Uploaded by

    lasoddingmakkulia
    This document discusses three types of letters in English: request letters, complaint letters, and thank you letters. It provides examples of each. Request letters are formal letters written for business purposes like requesting catalogs, price lists, or product samples. Complaint letters express dissatisfaction with goods or services provided. Thank you letters express gratitude for opportunities or achievements. The document includes examples of each type of letter with explanations of their purpose and structure.

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    © All Rights Reserved
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    BAHASA INGGRIS

    1. Request letter or request letter in business is a formal letter written for


    business purposes in terms of catalog requests, requests for price lists,
    prospectuses, requests for details about goods, requests for suppliers, requests
    for tenders, and requests for approval. Usually this letter is written by the
    prospective buyer and addressed to the seller. An example of a request for
    information and a sample of an item by a retail company to a supplier company
    (supplier) using a letter of request.

    Example:

    Since Nana Doe left the company three months ago, I have been acting as
    temporary night supervisor. I feel that I have done the job well, and am ready to
    take on these responsibilities permanently.

    I would appreciate your looking over my records, and trust that you will agree
    that I merit the promotion and associated raise in salary. Thank you for your
    consideration.

    2.A complaint letter is a letter that is submitted if the customer is not satisfied
    with the goods/services ordered, for example (Complaint Letter for Damage to
    Goods)

    Example:

    To The Manager
    Hotel Grande
    Jalan ABCD

    Dear Sirs,

    I am writing this complaint about the incompatibility of the facilities at your


    hotel. I am very disappointed with the facility.

    First, the ad writes that provided fairly large room. But in reality it provided very
    narrow room. so I am very dissatisfied.

    More Advantages, in ad mentions that the availability of special bathroom. But it


    was a bathroom that is served is a public bathroom.

    Then, the room I occupy is very dirty, so I do not feel comfortable staying at your
    hotel.
    I am really disappointed and feel cheated by your hotel. I wish the ad would be
    better if the ads are written as they are, so it does not deceive the other guests.

    Your Faithfully

    Na Jaemin

    3.A thanking letter is made to express gratitude to an agency/organization


    related to things that have been successfully achieved or done. The body of a
    thank you letter is usually more concise and clear.

    Example:

    Subject:

    Dear Mr. Jaemin,

    I would like to send my appreciation for the opportunity that had been given to
    me, and thank you for your time in the interview session yesterday. I enjoyed our
    conversation about the field marketing position and appreciated learning more
    about working with the brand marketing strategy team.

    It sounds like a rewarding role, especially given the opportunities for


    collaboration and advancement. I think my master’s degree in marketing
    combined with my marketing experience would make me an excellent candidate
    for the role.

    That’s all from me. I look forward to discussing this opportunity with you more.
    Please don’t hesitate to contact me if you need additional information about my
    references.

    Thank you,

    Nana

    Sumber:
    https://learnenglish.britishcouncil.org/skills/writing/b2-writing/letter-complaint
    https://learnenglish.britishcouncil.org/skills/writing/b1-writing/thank-you-
    message

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