CV - Marko Markovic
CV - Marko Markovic
CV - Marko Markovic
EDUCATION SKILLS
Analytical Thinking
Team player
EXPERIENCE Experienced with online
communities
Ability to explain
mechanics/processes
Utopia Tech Corp - VoIP Patience
Paying attention to details
July 2022 to present Will to improve and progress
in a professional matter
The requirements of this job include daily communication with clients
regarding telecommunications via live chat and ticketing system,
troubleshooting the system for errors, understanding the needs of clients,
and creating tasks for developers to develop new features as well as entry- LANGUAGES
level manual testing and creating reports.
Serbian – Native
English – Near-native
Marigold Communications - Dispatcher
February 2022 to July 2022
INTERESTS
Attended inquiries from taxi drivers. Managed, allocated, and prioritized
taxi bookings to ensure all jobs are dispatched promptly. Kept accurate Gaming
records of all driver or customer safety incidents. Monitored call queues Music
and assisted in answering incoming calls. Obtained and confirmed the History
necessary information from the customer regarding their booking, Psychology
recorded all data accurately, and dispatched the job to the fleet. Provide
customers with fare estimates.
Mobis Electronic Servisni centar d.o.o. – Logistics
Agent