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    Customer Satisfaction Notification F19 Roll-Over Valve Vent Hoses

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    Stephen Rivett
    DaimlerChrysler is recalling some 2006 Dodge Ram 2500 and 3500 pickup trucks with Cummins diesel engines due to an issue where the roll-over valves in the fuel tank may allow water to enter the tank. Excess water in the fuel can damage the injection pump and injectors. Dealers will install hoses on the roll-over valves and remove any water from the fuel tank and install a new fuel filter at no cost to the owner. Owners are asked to contact their dealer to schedule an appointment and provide their VIN number. The repair will take about an hour and owners do not need to pay anything for the service.

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    Customer Satisfaction Notification F19 Roll-Over Valve Vent Hoses

    Uploaded by

    Stephen Rivett
    28 views1 page
    DaimlerChrysler is recalling some 2006 Dodge Ram 2500 and 3500 pickup trucks with Cummins diesel engines due to an issue where the roll-over valves in the fuel tank may allow water to enter the tank. Excess water in the fuel can damage the injection pump and injectors. Dealers will install hoses on the roll-over valves and remove any water from the fuel tank and install a new fuel filter at no cost to the owner. Owners are asked to contact their dealer to schedule an appointment and provide their VIN number. The repair will take about an hour and owners do not need to pay anything for the service.

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    F19

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    DaimlerChrysler is recalling some 2006 Dodge Ram 2500 and 3500 pickup trucks with Cummins diesel engines due to an issue where the roll-over valves in the fuel tank may allow water to enter the tank. Excess water in the fuel can damage the injection pump and injectors. Dealers will install hoses on the roll-over valves and remove any water from the fuel tank and install a new fuel filter at no cost to the owner. Owners are asked to contact their dealer to schedule an appointment and provide their VIN number. The repair will take about an hour and owners do not need to pay anything for the service.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    28 views1 page

    Customer Satisfaction Notification F19 Roll-Over Valve Vent Hoses

    Uploaded by

    Stephen Rivett
    DaimlerChrysler is recalling some 2006 Dodge Ram 2500 and 3500 pickup trucks with Cummins diesel engines due to an issue where the roll-over valves in the fuel tank may allow water to enter the tank. Excess water in the fuel can damage the injection pump and injectors. Dealers will install hoses on the roll-over valves and remove any water from the fuel tank and install a new fuel filter at no cost to the owner. Owners are asked to contact their dealer to schedule an appointment and provide their VIN number. The repair will take about an hour and owners do not need to pay anything for the service.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    2006-06-16 F19

    CUSTOMER SATISFACTION NOTIFICATION F19


    ROLL-OVER VALVE VENT HOSES

    De Dear DaimlerChrysler Canada Vehicle Owner:

    The satisfaction of our customers is very important to DaimlerChrysler. Because of this, we are requesting
    owners of some 2006 Model Year Dodge Ram 2500 and 3500 Pickup Trucks equipped with a Cummins Diesel
    Engine to have the following service performed.

    The problem is... The roll-over valves on your truck may allow water to enter into the fuel tank.
    Excessive water in the fuel can damage the injection pump and/or injectors if the
    engine is off for an extended period of time.
    What DaimlerChrysler DaimlerChrysler will repair your vehicle free of charge. To do this, your dealer will
    and your dealer install a hose on each roll-over valve and if necessary remove any water found in the
    will do… fuel and install a new fuel filter. The work will take about one hour to complete and
    you will not be charged for this service. However, additional time may be
    necessary depending on how dealer appointments are scheduled and processed.

    What you must do… Simply contact your selling dealer right away to schedule a service appointment,
    and at the same time provide your dealer with the vehicle VIN number (shown on the
    enclosed Service Authorization Card). Ask the dealer to hold the part for your vehicle
    or to order it before your appointment. On the day of your appointment, take the
    enclosed Service Authorization Card with you and give it to your dealer.

    If you need help... If you are unable to return to your selling dealer, any authorized DaimlerChrysler
    Canada dealer can perform this service.

    Should you experience any difficulty in obtaining this recall service, please contact
    DaimlerChrysler Canada Customer Service at 1-800-465-2001 (English) or 1-800-387-
    9983 (French). We will take the necessary steps to ensure prompt servicing of your
    vehicle.

    If your name and address as shown on the enclosed Service Authorization Card is incorrect in any way or if you
    no longer own this vehicle, please detach the mail-in portion of the card, fill in the correct or new information,
    sign and mail it. Postage will be paid by DaimlerChrysler Canada Inc. Your input is needed to update our
    records. Information can also be updated on our web page at http://www.daimlerchrysler.ca/owner (English) or
    http://www.daimlerchrysler.ca/proprietaires (French).

    We regret any inconvenience this action may cause you. However, we believe that this special service will help
    ensure your continuing satisfaction with our products.

    Thank you for your attention to this important matter.

    Yours very truly,

    DaimlerChrysler Canada Inc.

    National Service and Parts Manager

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