Capstone of Meesho

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Capstone of meesho

Meesho is a popular social commerce platform in India that allows


individuals to start their own online businesses. It provides a platform
for reselling products through social media channels like WhatsApp and
Facebook. People can browse through a wide range of products
available on the platform and share them with their network. They can
earn a commission on each sale made through their referrals. It's a
great way for individuals to earn extra income and have the flexibility of
working from home.
Industry analysis
Meesho operates in the social commerce industry, which is a
combination of e-commerce and social media. It has gained significant
traction in India due to its unique business model. Meesho leverages
the power of social networks, allowing individuals to start their own
businesses by reselling products to their network of friends and family.
This model capitalizes on the trust and personal connections people
have with their social circles, making it easier to sell products. Meesho
has tapped into the growing trend of online shopping and the
increasing use of social media platforms for business purposes. It has
created a platform that empowers individuals to become entrepreneurs
and earn income through their social networks. The social commerce
industry is experiencing rapid growth, and Meesho has positioned itself
as a key player in this space.

Meesho's business model and operations;


Meesho operates as a social commerce platform that enables
individuals to become resellers and start their own businesses. Here's
how it works:
1. Product Sourcing: Meesho partners with suppliers and
manufacturers to source a wide range of products, including fashion,
beauty, home decor, and more.
2. Reseller Registration: Individuals can sign up on Meesho as resellers
and create their own online store.
3. Product Catalog: Resellers can browse through Meesho's product
catalog and select the items they want to sell.
4. Promotion and Selling: Resellers can share product listings with their
network through social media platforms like WhatsApp and Facebook.
They can set their own selling price and earn a commission on each sale
made through their referrals.
5. Order Fulfillment: Once a customer places an order, Meesho takes
care of the order fulfillment process, including packaging and delivery.
6. Payment and Commission: Meesho handles the payment collection
from customers and provides commissions to resellers based on their
sales.
7. Support and Training: Meesho offers support and training to resellers
to help them succeed in their businesses. They provide resources, tips,
and guidance on marketing, customer service, and more.
Overall, Meesho's business model empowers individuals to start their
own online businesses with minimal investment and provides them with
the necessary tools and support to succeed. It's a win-win situation for
both resellers and customers.
Challenges faced by meesho
Meesho faces a few challenges in its operations. One of the main
challenges is intense competition in the social commerce space. There
are other platforms and reselling models that are vying for the
attention of resellers and customers. Meesho needs to continuously
innovate and provide value-added services to stay ahead.Another
challenge is ensuring the quality and reliability of products. Since
Meesho relies on suppliers and manufacturers for sourcing products,
maintaining consistent quality can be a challenge. Meesho has to
carefully vet and select reliable suppliers to ensure customer
satisfaction. Logistics and delivery can also be a challenge. Meesho
needs to ensure timely and efficient delivery of products to customers
across different locations. This involves managing a complex logistics
network and coordinating with multiple delivery partners.
Lastly, Meesho needs to keep up with changing consumer trends and
preferences. The platform needs to constantly update its product
catalog and offer a wide variety of products that align with customer
demands. Despite these challenges, Meesho has been successful in
building a strong presence in the social commerce industry and
continues to grow and adapt to meet the needs of its resellers
and customers.
Operational challenges faced:
1.Market Competition:Intensified
competition in the social commerce
space could lead to challenges in maintaining market share and
acquiring new users amidst competitors' aggressive strategies.

2. Supply Chain Disruptions: Ongoing global supply chain issues,


including logistics constraints, shipping delays, and fluctuations in
product availability, might impact Meesho's inventory management
and timely order fulfillment.

3. Regulatory Changes: Changes in e-commerce regulations, tax


policies, or data privacy laws could necessitate adjustments in
operations and compliance measures, potentially impacting Meesho's
business processes.

4. Technology Adaptation: Keeping pace with technological


advancements, ensuring a seamless user experience, and adopting
innovative features while handling scalability issues might pose
operational challenges.

5. Customer Expectations: Meeting evolving customer expectations


regarding product variety, quality, shipping speed, and personalized
experiences could require operational adjustments and enhancements.
6. Seller Engagement and Support: Maintaining seller satisfaction,
facilitating their growth on the platform, and managing a diverse
network of sellers might continue to be operational challenges for
Meesho.

To get the most accurate and updated information about Meesho's


current operational challenges in 2023, I recommend referring to
recent industry news, company announcements, or official statements
from Meesho itself.
Suggestion:
1. Enhancing the Reseller Experience: Meesho can focus on improving
the user interface and experience for resellers, making it easier for
them to navigate the platform, manage their stores, and access
resources and support. This could involve streamlining processes,
providing more intuitive tools, and offering personalized guidance.
2. Strengthening Supplier Partnerships: Meesho can work closely with
its suppliers and manufacturers to ensure consistent product quality
and reliability. This could involve conducting regular quality checks,
providing training and support to suppliers, and fostering long-term
partnerships based on trust and mutual growth.
3. Expanding Delivery Network: Meesho can explore partnerships with
additional logistics providers to enhance its delivery capabilities. This
would help in improving the speed and efficiency of product delivery,
ensuring customer satisfaction.
4. Continuous Innovation: Meesho should stay updated with the latest
market trends and consumer preferences. By regularly updating its
product catalog, introducing new categories, and incorporating
innovative features, Meesho can attract and retain more resellers and
customers.
5. Competitive Analysis: Meesho can closely monitor its competitors,
analyzing their strategies and offerings. This would help in identifying
areas for improvement and staying ahead in the rapidly evolving social
commerce landscape.

By implementing these solutions, Meesho can overcome its


challenges and continue to thrive in the social commerce industry. It's
all about adapting, improving, and providing the best experience for
resellers and customers.

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