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    AsHraF El-Hariri CV 2

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    ashrafhariri96
    Ashraf El-Hariri has over 6 years of experience in customer service and sales roles. He is skilled in providing excellent customer service, resolving customer issues, and developing sales plans to expand customer bases and increase retention. He is currently a retail sales specialist and customer service representative at Vodafone and seeks a challenging position to further enhance his knowledge and skills.

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    AsHraF El-Hariri CV 2

    Uploaded by

    ashrafhariri96
    21 views1 page
    Ashraf El-Hariri has over 6 years of experience in customer service and sales roles. He is skilled in providing excellent customer service, resolving customer issues, and developing sales plans to expand customer bases and increase retention. He is currently a retail sales specialist and customer service representative at Vodafone and seeks a challenging position to further enhance his knowledge and skills.

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    Ashraf El-Hariri has over 6 years of experience in customer service and sales roles. He is skilled in providing excellent customer service, resolving customer issues, and developing sales plans to expand customer bases and increase retention. He is currently a retail sales specialist and customer service representative at Vodafone and seeks a challenging position to further enhance his knowledge and skills.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    21 views1 page

    AsHraF El-Hariri CV 2

    Uploaded by

    ashrafhariri96
    Ashraf El-Hariri has over 6 years of experience in customer service and sales roles. He is skilled in providing excellent customer service, resolving customer issues, and developing sales plans to expand customer bases and increase retention. He is currently a retail sales specialist and customer service representative at Vodafone and seeks a challenging position to further enhance his knowledge and skills.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    AsHraF El-Hariri Profile

    Experienced and skillful in the field of sales and customer service and acquired many
    CUSTOMER SERVICE AND SALES skills that qualify me to work in call centers and banks. I want to take on a challenging
    AGENT
    position that can enhance my knowledge and skills.

    Details
    Employment History
    Damanhur
    Retail sales specialist and customer service representative, Vodafone,
    Beheira, 22511
    Egypt
    Mahmudiyah
    JUNE 2022 — PRESENT
    01010513760
    • Provide excellent customer service and achieved a high rate of client
    ashrafhariri96@gmail.com
    satisfaction and retention.
    N AT I O N A L I T Y • Work to ensure quality service and addressed and resolve all customer issues.
    Egyptian • Develop and implement sales plans to expand customer base and increase
    D AT E / P L A C E O F B I R T H customer retention.
    29/12/1998
    Account Assistant manager, TATA shops, Damanhur
    Damanhur JUNE 2022 — PRESENT

    • Provided optimal assistance to the General Manager and handled a variety of


    tasks.
    Links
    LINKEDIN Salesman, TATA shops, Damanhur
    FEBRUARY 2016 — JANUARY 2021
    Facebook
    • Settled any customer disputes in a professional and pleasant manner.
    • Worked to ensure a neat and attractive sales environment, and assisted in the
    Skills setup of visual displays.
    Leadership Skills
    • Helped to increase customer return rates by providing excellent customer
    service at all times.
    Teamwork
    Ability to Multitask
    Education
    Fast Learner
    Computer Skills
    Good, Graduated From Faculty Of Arts Department of Oriental Languages,
    specializing in Hebrew, Damanhur University, Damanhur
    Ability to Work Under Pressure
    O C T O B E R 2 0 1 6 — M AY 2 0 2 0
    Customer Service
    Communication Skills
    Courses
    International computer driving license (ICDL)., Damanhour Public Library
    Languages NOVEMBER 2019 — JANUARY 2020

    Arabic
    Hebrew language, The Institute of Armed Forces
    JUNE 2019 — DECEMBER 2019
    English

    Hebrew Extra-curricular activities


    Member of Enactus Damanhur presentation committee, Enactus,
    Damanhur
    JANUARY 2018 — JUNE 2018

    Participant at life makers association Damanhour university, Life Makers,-


    Damanhour
    JANUARY 2017 — JUNE 2017

    Football player in Damanhour Sports Club, Damanhour Sports Club,


    Damanhour
    JANUARY 2014 — JANUARY 2015

    Part of the acting team at the University Theater, the University Theater,
    Damanhur
    O C T O B E R 2 0 1 7 — M AY 2 0 1 9

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