Scribd Logo
Upload

Welcome to Scribd!

  • 58 views

    Script Room Service

    Uploaded by

    Jasmine Pimentel
    The document outlines the steps for room service at a hotel, including taking a guest's order, delivering the order, collecting payment, and retrieving used dishes. The room service attendant greets the guest, takes their food order, delivers the order to the guest's room at the requested time, collects payment and soiled dishes, and offers additional services before departing. The document also provides examples of different types of breakfast menus and details to include on an order slip.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Script Room Service

    Uploaded by

    Jasmine Pimentel
    58 views3 pages
    The document outlines the steps for room service at a hotel, including taking a guest's order, delivering the order, collecting payment, and retrieving used dishes. The room service attendant greets the guest, takes their food order, delivers the order to the guest's room at the requested time, collects payment and soiled dishes, and offers additional services before departing. The document also provides examples of different types of breakfast menus and details to include on an order slip.

    Original Title

    SCRIPT-ROOM-SERVICE

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document outlines the steps for room service at a hotel, including taking a guest's order, delivering the order, collecting payment, and retrieving used dishes. The room service attendant greets the guest, takes their food order, delivers the order to the guest's room at the requested time, collects payment and soiled dishes, and offers additional services before departing. The document also provides examples of different types of breakfast menus and details to include on an order slip.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    58 views3 pages

    Script Room Service

    Uploaded by

    Jasmine Pimentel
    The document outlines the steps for room service at a hotel, including taking a guest's order, delivering the order, collecting payment, and retrieving used dishes. The room service attendant greets the guest, takes their food order, delivers the order to the guest's room at the requested time, collects payment and soiled dishes, and offers additional services before departing. The document also provides examples of different types of breakfast menus and details to include on an order slip.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    FOOD & BEVERAGE SERVICE USING RUSSIAN Note: Do suggestive selling and up sell other food

    SERVICE items

    Room Boy: Let me repeat your order, you will get Is there
    ROOM SERVICE anything else you want to add?
    Room Boy: "Good Morning, thank you for calling room Guest: You got it right! And I don't have any additional order.
    service, this is how may I help you?" Room Boy: How would you like to settle your bill Ma'am/Sir? Is
    through cash or charge?"
    Guest: Hi, I would like to order my breakfast.

    Room Boy: Sure, Ma'am! May I know your name so that I Note: If cash, ask the quest how much is the amount
    can address you properly?" he/she will pay for you to prepare for the change. If
    charge, make sure to ask the quest to sign the guest
    Guest: My name is_____. cheque.

    Room Boy: Mr. or Ms. Can I have your room number


    Ma'am/Sir?"
    Room Boy: Your order shall be served at Room 202 for about 30
    Guest: I'm calling from room 202. minutes.

    Room Boy: Thank you for that information, Ma'am/Sir. May I know Guest: That's great! Thank you!
    your order / What can I get for your breakfast?
    Room Boy: If you have further request, do not hesitate to call again.
    Guest: I would love to have an American Breakfast for today. Have a great day. Good bye!

    Guest: Bye! Thank you!


    As you reach the room, Knock 3 times and utter After 30 mins
    "Room Service"
    As you reach the room, Knock 3 times and utter "Room
    Room Boy: Room Service! Service"
    Guest: (opens the door) Hi! Please Come in. Room Boy: Room Service!
    Room boy: Good morning Ma'am/Sir, Where do you want me to set Guest: (opens the door) Hi!
    down your Breakfast tray? Do you want it near your bed or near the
    window? Room Boy: Ma'am/Sir, I would like ask if I could dish out

    Guest: your plates?

    Room Boy: "Would you like me to open the window to feel the Guest: Yes! Please come in.
    fresh air?" Room boy: (Get soiled dishes)
    Guest: Foom boy: Thank you Ma'am/Sir once again. Have a great day!
    Room Boy: "Do you still have further request, Ma'am/Sir?" Guest: Thank you!
    Guest: Maybe, everything is all set. CONSIDER THE FOLLOWING
    Room Boy: "May I present your bill Ma'am/Sir?" (Let the guest sign) Continental breakfast - is usually composed of coffee and
    Guest: Okay! milk or hot chocolate, variety of sweet cakes and pastries
    alongside with jams or spread often served with juice;
    Room boy: "At what time would you like me to get your soiled sometimes with sliced cold meats, yogurt or cereals.
    dishes?"
    American breakfast is usually composed of fried eggs,
    Guest: sausage, bacon, mushroom, baked beans, hash brown, toast
    and half grilled tomato.
    Room boy: Okay Ma'am/Sir. Thank you very much!! hope you enjoy
    your meal. Filipino breakfast usually served as traditional "silog" life
    TapSiLog, LongSiLog, ToSiLog, etc. also served with
    pandesal, kesong puti, fried rice, some dried Filipino
    delicacies, and brewed coffee.
    ORDER SLIP DETAILS: Guest name, Room No, Order,
    Mode of payment, time of delivery

    You might also like

    pFad - Phonifier reborn

    Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

    Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


    Alternative Proxies:

    Alternative Proxy

    pFad Proxy

    pFad v3 Proxy

    pFad v4 Proxy