Room Service

ROOM SERVICE
(The bell ringing)

Waiter: Room Service Department, Good Morning .May I have your name please and your room
number?
Guest: Ok. This is _______from room number ____.
Waiter: Ok. Sir/Ma’am you are ______ from room number___ Did I get your information right Ma’am?
So what can I do for you Ma’am?
Guest: I want to order breakfast.
Waiter: Before I will take your order Sir/Ma’am. May I ask some question if you don’t mind. Do you have
any high blood pressure, allergy of any dishes, how about your age, nationality and
religion?
Guest: No, I don’t have.
Waiter: Ok Sir/Ma’am. We have three kinds of breakfast .The American, continental and Filipino
breakfast. Which one do you want to have Sir/Ma’am?
Guest: I want American breakfast.
Waiter: Ok Sir/Ma’am you want American breakfast with 2 fried eggs, one serve of bacon and sausages,
a slice of bread with butter. How about your drinks Sir/Ma’am? Do you want hot or cold drinks?
Guest: I want hot drinks.
Waiter: For our hot drinks ma’am.We have black coffee, brown coffee and hot choco .Which one do you
want to have ma’am?
Guest: I want black coffee.
Waiter: How about for your fruits sir/maam?We have fresh fruits like watermelon,banana and pineapple
which one do you like sir/maam?
Guest: Ok. Give me fresh pineapple fruit
Waiter: How about our specialty in the house ma’am.We have the Skeviche De Lamb with fresh
cucumber,lettuce,celery,creamy with the taste of sweet and sour . Would you like to try it
ma’am?
Guest: No! maybe next time.
Waiter : Ok Sir/Maam.Iwill repeat all your orders.you will have one serving of American breakfast,2
fried eggs,one serve of bacon and sausages a slice of bread and butter,a cup of black
coffee,and fresh pineapple fruit.did I get all your orders right Sir/maam?
Guest: Yes
Waiter: Ok. Sir/Maam .Your food will be serve after 20 minutes.will that be okay for you maam?
Guest: Yes.
Waiter: How would you like to settle your bill sir/maam?would you like to pay in cash,credit card or just
charge it to your room?
Guest: Just charge it to my room.
Waiter: Ok Sir/Ma’am.So you want to charge it your room. Your bill is Php 800.00 Sir/Ma’am. Do you
have any guest Sir/Ma’am so that I can prepare an extra glass and plate.
(knock the door.)
Waiter: Room Service.
Guest: Come in.
Waiter: Good Morning Sir/Ma’am. I am _____, a waiter from food and beverage department. Here is
your American breakfast Sir/Ma’am. Where do you want me to place this Sir/Ma’am?
Guest: At my table. (arrange the food in the table, follow the basic table setting.)
Waiter: Excuse Sir/Ma’am, your table is now ready. (pull out the chair.).
Guest: Ok. Thank you.
Waiter: Excuse me Sir/Ma’am. This is your voucher. Your total bill is Php800.00 and you want to charge
it to your room. Can you please sign here in the receipt Sir/Ma’am.?
Guest: Ok
Waiter: Thank you Sir/Ma’am. What time do you want me to come back Sir/Ma’am yo clean you table?
Guest: I will just call the Room Service Department if I’m done.
Waiter: Ok Sir/Ma’am. Thank you and enjoy your meal.
(BELL RINGING)
Waiter: Room Service Department. Good Morning. May I have your name please and your room
number Sir/Ma’am?
Guest: Good morning too. This is _____ of room number___. Can you clear my table now?
Waiter: Ok Sir/Ma’m . Thank you.
(KNOCKING THE DOOR.)

Waiter: Room Service.
Guest: Come in.
Waiter: Good Morning Sir/Ma’am. I am here to clean your table now.
Guest: Ok, Thank you.
Waiter: Excuse me Sir/ Ma’am. I am now done my work is there anything else I can do for you
Sir/Ma’am?
Guest: None.
Waiter: By the way Sir/Ma’am. We have fast and strong WIFI connection at lobby or if you want to
relax, We have spa services at the right side of the ground of this hotel and a swimming pool at the left
side. And if you want to enjoy yourself at night we have a live band at____ which is located at the
rooftop of this hotel.
Guest: Ok Thank you for that information.
Waiter: Ok Sir/Ma’am. If you have some request. Please feel free to call us anytime. Have a nice day
Sir/Ma’am.
(bring soiled dishes to the services counter.)

Room Service

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ROOM SERVICE

(The bell ringing)

(KNOCKING THE DOOR.)

(bring soiled dishes to the services counter.)

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