Report
Report
REPUBLIQUE DU CAMEROUN
Paix-Travail-Patrie REPUBLIC OF CAMEROON
***********
MINISTERE DE
Peace-Work-Fatherland
L’ENSEIGNEMENT SUPERIEUR
************
***********
MINISTRY OF HIGHER
INSTITUT UNIVERSITAIRE DES
EDUCATION
GRANDES ECOLES DES ************
TROPIQUES THE UNIVERSITY INSTITUTE
*********** OF THE TROPICS
************
By
TOGUO TALLA LOIC
MATRICULE:
Submitted by:
CERTIFICATION
I, Mr. TOGUO TALLA LOIC, hereby declare that I am the sole author of this report. I
understand the nature of Plagiarism, and I am aware of the institution’s policy on this. I
declare that this report is an original work by me and contains neither materials
previously published by another person nor materials that have been accepted for the
award of a certificate in any other Institution, except where due acknowledgement have
been made.
Date: …………………………
Signature: ………………………….
DEDICATION
ACKNOWLEDGEMENT
I am very happy to have honor of acknowledging the effect of the following personalities be it
financially, morally or practically to see to it that this piece of work is a success to me which I needed to
bring this piece of work to completion. I sincerely give a thank to;
o Mr. NJUEPI JOSEPH, proprietor of the University Institute of the
Tropics(IUGET) for accepting me as part of his student and part
of his institute.
o Mr. DESMOND NDUMU, my academic supervisor for accepting
to oversee my work done. I express my whole hearted thanks to
him for his kindness, regular advice and encouragements.
o I thank ASCI computing for the opportunity they gave me.
I am very thankful to my beloved family especially to my parent for their unconditional love toward me
and their persistent moral advice. I encounter without forgetting my grandmother, uncle, brothers and
sisters for always standing by my side. Their love has been the major spiritual support in my life.
As a whole I would also like to thank my friends and my classmates who have been a source of great
support and help to achieve my goal and complete my dissertation work successfully. Above all I would
like to thank the ALMIGHTY GOD who has provide me the strength, his wisdom and inspiration for this
work to be accomplish.
ABSTRACT
Online bus reservation system is a project which provides a portal for bus ticket reservation. This
application allows users to book bus tickets from anywhere and anytime. The user can easily
book their tickets and cancel tickets. The user can view all the details of the website, bus, and
drive. The user can also view the details of the journey and the details of the journey timings.
Online Bus Ticket Reservation System is a Web based application that works within a centralized
network. This project presents a review on the software program "Online Bus Ticket Reservation
System" as should be used in a bus transportation system, a facility which is used to reserve seats,
cancellation of reservation and different types of route enquiries used on securing quick
reservations. OBTRS is built for managing and computerizing the traditional database, ticket
booking and tracking bus and travel made. It maintains all customer details, bus details,
reservation details. In order to achieve the design, Imo Transport Company (ITC) was chosen as
a case study because of its strategic importance to Imo State. Structured Systems Analysis and
Design Methodology (SSADM) was adopted. In addition, PHP Hypertext Preprocessor (PHP)
language was used for the front-end of the software while the back end was designed using
MySQL. The software achieved is capable of improving the customer hand and relationship
management in ITC operations. It is recommended that despite the present functionality of the
designed software, an additional functionality such as the use of E-mail to send tickets and
notifications to the customer and an online payment using credit cards/debit cards should be
implemented into the system. Furthermore, other operations carried by ITC such as the courier
services should also be integrated in order to enhance the system.
RESUME
PREFACE
The training offer has grown considerably in Cameroon over the past two decades. This
change has affected practically all fields, all sectors and all specialties. At the higher
education level, the government, by encouraging the creation of Private Higher
Education Institutes (IPES), has enabled students to benefit from vocational training in
the ten regions of Cameroon.
With the aim of ensuring its development and supplying its industry with supervisors and
qualified executives in different specialties, the State of Cameroon, by ministerial decree
N ° 90 / E / 58 / MINEDUC / DUET of December 24, 1971, created a cycle of Brevet de
Technicien Supérieur (BTS) and Higher National Diploma (HND). It is with this in mind
that many IPES have emerged. This is the case of ISTTI (now IUGET) which has chosen
to bet on quality by focusing on professionalism and ethics.
Indeed, the Higher Institute of Tertiary and Industrial Techniques in abbreviation ISTTI,
created by authorization N ° 08/0095 / MINESUP of May 05, 2008 and opened by
authorization N ° 14/0402 / MINESUP / SG / DDES of 04 July 2014, was raised to the
status of University Institute of Grandes Ecoles des Tropiques (IUGET) by decree N °
18/03976 / L / MINSUP / SG / DDES / ESUP / SDA / AOSB of 15 May 2018 with its
three schools (ISTTI, SOUTH POLYTECH and the School of Health Sciences (SHS)).
This university institute provides students with training cycles leading to the obtaining of
diplomas at ADVANCE LEVEL + 2, ADVANCE LEVEL + 3 and ADVANCE LEVEL
+ 5 levels in the Following specialties:
During their training, students benefit from an academic internship ranging from (01 to
06) months depending on the level of study. At the end of this immersion in business,
they must write an internship report or a dissertation thesis defended before a jury. This
internship requires an individual follow-up work in logic of detection and problem
solving allowing the student-intern to formulate proposals or concrete suggestions in the
face of a situation on the ground.
LIST OF FIGURE
LIST OF TABLE
LIST OF ABBREVIATION
TABLE OF CONTENT
Certification…………………..…………………………………………………….ii
Dedication………………………….…...…….……………………………………iii
Acknowledgement………….……...……………..………………………………...iv
Abstract…………………....………………….………………….…………………v
Resume……………...……………………..……………………………………….vi
Preface……....……………………………...……………………………………...vii
List of Figure…………………..…………………………………………………viii
List of Table………………..…………….………………………………………..ix
List of Abbreviation…………….………...………………………………………..xi
Table of Content………………………….…………...…………………………...xii
CHAPTER ONE
GENERAL INTRODUCTION
Online Bus Booking System cloud based online software. This system would help
customers to book a seat for their journey, book bus. This system would
alsohelptheownertomanagethecoaches,employees,clients,servicesetc. Bus Reservation
System will increase the booking process faster, convenient, and comfortable. Customers
can book their desired seats. They can check the availability of posts on a specific date.
The customer can check availability, book ticket, or cancel ticket 24X7. The online
system is available to use anytime. User doesn’t require to visit any office. They just need
internet and device to useoursystem.Theycancheckroute,price,classetc. They can pay fare
using a credit card, debit card, internet banking, online wallet like Paytm and cash too.
Managing buses, employees, and salary wouldbeverycomfortableusingthissystem. This is
a safe and secure way to expand the business. System decreases the
humaneffortsandincreasescustomersatisfaction. since the current reservation system is still
conducted manually and separately at each branch, contact must be made by each
branch’s frontofficer to thehead office foreach customer’s enquiry inorder to get the latest
update on schedule,seat availability and other reservation-related information; as well as
to avoid duplicate bookings or over-capacity. There is also a physical limit to the
reservation availability as each branch only operates during certain hours and reservations
can only be made on-the-spot. These limitations are not the only issues the company is
currently facing. Other factors that create problems include human errors (e.g.
miscalculations in ticket price, mistakes in noting passenger data, etc.), the fluctuation of
passengers during certain periods of time that causes a bottleneck in the check-in process
because of the inability of the frontofficer to multitask and the lack of over view or report
of the on-going business;making it difficult for
the company to judge past/current performance or plan future improvements. Looking at
these problems and limitations, it is clear that both the company and the customers require
The objective of the project is to design and implement the software which helps the Bus
System employees to issue reservation tickets for various travelling and maintain the
records of various passengers and provide quick services to the passengers. It provides the
following services:
Reservation and Cancellation of tickets.
Maintains the passenger’s records.
Reports about the daily transactions of the bus travelling System.
Quick response to the passengers.
Automation and integration of bus travelling system function.
The main aim is to design ,develop ,and implement a comprehensive bus management
system to address the hallenges faced by bus operators and improve overall efficiency and
service quality.
Objectives:
Develop a user-friendly interface for bus operators to manage scheduling ,route
planning, and fleet tracking efficiently.
The Airline reservation system creates a user-friendly interface between a customer and
administration to facilitate easy communication through software.
This project on Airline Reservation System is the automation of registration process of
airline system. The system is able to give much information like passenger’s information,
list of all passengers etc.
For data storage and retrieval, we use the file-handling facility of C language. It enables
us to add any number of records in our database. But for intrinsic nature of file handling,
the retrieval process is slow when we search a particular record in the database, because
record is searched sequentially.
1.7 Structure of the work:
Network connectivity
The speed and reliability of the network connection used to transmits data
betweenvarious components of the bus management system can affect its overall
performance . slow or unreliable network connections may lead to delays in data
synchronization , communication , and response times .
Software efficiency
The efficiency of the software algorithms and codebase used in the bus
management system can impact it speed . poorly optimized algorithms or
inefficient coding practices may result in sluggish performance , especially when
processing large datasets or performing complex computation.
Hardware limitation
The processing power and capabilities of the hardware infractructure supporting
the bus management system may impose constraints on its speed . older or
underpowered hardware may struggle to handle large volumes of data or complex
calculations , leading to slower performance .
User interaction
The speed at which users interact with the bus management system , such as
inputting data , generating reports, or accessing information , can impact overall
system responsiveness . user actions that require processing or retrieval of large
amounts of data may introduce delays in system performance .
CHAPTER TWO
LITERATURE REVIEW
Aims to identify and analyse theoretical perspectives, frameworks, and models that can
inform the study’s approach to understanding and analyzing the phenomenon of bus
management systems. This review will provide theoretical grounding and guidance for the
research methodology, data analysis, and interpretation of findings.
Other airlines soon establish thier own system. Delta Air Lines launched the Data
Authomated Travel Account System (DATAS) in 1968. United Airlines and Trans World
Airlines followed in 1971 with the Apollo Resevation System and Programmed Airline
Reservation System (PARS), respectively, Soon, travel agents began pushing for a system
that could automate their side of the process by accessing the various ARSes directly to
make reservations. Fearful this would place too much power in the hands of agents,
American Airlines executive Robert Crandall proposed creating an industry-wide
Computer Reservation System to be a central clearinghouse for U.S. travel ; other airlines
demurred, citing fear of antitrust prosecution,
CHAPTER THREE
ASCI Computing LTD is a real estate agency and software development company that
will operate in all the regions Cameroon but will be headquartered in Douala, Cameroon.
The company intends to become specialists in owning, developing, acquiring, managing,
selling and renting / leasing disposing multifamily residential apartments, office
apartments and industrial facilities et al. and provide software solutions to small and
medium size enterprises in Cameroon.
ASCI Computing LTD group was founded in 2021 by a group of 6 experts in the field of
computing. The Coordinator of this group is Desmond NDUMU a Software and System
Engineer and Entrepreneur. He is the major financier of the company. Desmond NDUMU
is the company’s president and CEO. Desmond NDUMU has well over 10 years of
System Development and real estate management and system development.
Part of our goal as a real estate agency, is to grow to become one of the top 5 largest real
estate companies in the whole of Cameroon and to own and manage properties across the
entire country. The company equally has as goal to become the leading software solution
provider to small and medium size enterprises in Cameroon.
To be the number one real estate agency (company) that best understands and
satisfies all real estate needs of our clients in the Cameroon and Foreign Investors.
Our mission and values are to help people, businesses and property owners and
clients in Cameroon and throughout the world realize their dreams of owning
properties, selling properties, leasing properties or renting properties in the
Cameroon.
Providing the best tailored technology services to small and medium sized
businesses in Cameroon
Offer international certifications in computing.
3.1.2 Evolution :
ASCI Computing LTD is set to offer a variety of services within the scope of the real
estate industry, software development and computing training in Cameroon. Our intention
of starting a real estate agency and software company is to make profits from the industry
and we will do all that is permitted by the law in Cameroon to achieve our aim and
ambition. Our business offering are listed below;
Serving as a contact available to answer any questions about the property and
schedule showing appointments.
Ensuring that buyers are pre-screened and financially qualified to buy the property.
(Sellers should be aware that the underwriter for any real estate mortgage loan is
the final say.)
WEEK 1 DATE: Saturday 05th August 2023 Contact meeting and orientation.
TIME: 12:00PM
WEEK 2 DATE: 7th – 12th August 2023 Training Phase 1:
WEEK 5 DATE: 28th August - 2nd September Company Visit (BBI and LEA
2023 TECH)
INTERNSHIP PROGRAM
Problem Scenario
VATICAN Express Agency is launching a back to school travel campaign. They have
reduced the price of travel from Douala to Bamenda and Bamenda to Douala at 4,000
FCFA as a way to encourage their customers to use the agency for this summer travels.
TASK
Design a 3 page website for VATICAN Express agency.
1. Home Page
2. Seat Booking Page
3. Contact Page
The background of all the pages should have the image of one their VIP buses.
The booking page should have a booking form with the following fields:
Full Name
Gender
Tel
ID Number
Destination (Bamenda-Douala/Douala-Bamenda)
Seat Number
Booking Date
Travel Date
Travel Time(Morning/Night)
The contact page should have Address, Contacts, E-mail and a Contact Form with
following fields (Name, Telephone, and Message)
NB:
DO NOT USE A TEMPLATE OR FRAMEWORK. USE PLAIN HTML, CSS, and
or JAVASCRIPT
Save your project in a folder with your group Number (.e.g. GROUP 1_PR_2)
Deadline to submit project is Thursday 31/09/2023.
* I have learned how to create web applications using front end web programming
(HTML, CSS, JAVASCRITP) and back end web programming (PHP& MY SQL).
* How to link up a web page with the server and host locally.
CHAPTER FOUR
4.1 Data Presentation: Present data collected (pie chart, bar chart etc)
4.4.2 By the company (present a SWOT Analysis of the Company focusing on the
Threats and Weaknesses)
CHAPTER FIVE
User satisfaction with the reservation system increased after the user interface was
improved.
The numbers of errors in the reservation system decreased after additional features
were added.
The amount of time required to collect data decreased after the data collection
process was improved.
Customer satisfaction with the airline increased after the reservation system was
updated to reflect changes in the industry.
5.2 Recommendations :
Improving the user interface of the reservation system to make it easier to use.
Adding new features to the reservation system, such as the ability to track the
status of a reservation.
Update the system to reflect changes in the airline industry, such as new security
requirement and new payment methods.
5.3 Conclusion :
This study found that the current flight reservation management system has room
of improvement. The user interface could be streamlined to make it easier to use,
and additional features could be added to make the system more robust. The data
collection process could also be improved to make it more efficient and less prone
to errors. The findings of this study could be used to inform future research and
development in the field of flight reservation management.