JOB OFFER – VISUAL MERCHANDISER AT AO.

T0CH1

Summary.

If your passion is creating unique spots, this job is made for you. In AO.T0CH1 we show our vision of
the world through clothing and styling. To achieve this goal, we need that our clothing stores capture
the essence of the brand. If you join us, you will be part of an amazing teamwork united by the same
passion: love for fashion.

About the role.

We are currently looking for a Visual Merchandiser who will join our team based in A Coruña. This role
is responsible for creating a visual environment that encourages costumers to find their personal style.
A Visual Merchandiser needs to know very well the brand values to display firm’s personality in each
of the stores. In addition, this role will be taking managerial responsibility such as the coordination of
the store team to deliver the perfect Customer Experience. To meet the standards of AO.T0CH1 there
will be weekly meetings with the marketing and design department.

Essential Duties & Responsibilities.

• Be responsible for the maintenance of the stores, ensuring the quality and detail that
characterizes the brand. Emphasizing the importance of placing the items respecting the
established criteria (furniture, lighting, decoration, essence and sound).
• Plan the aesthetics and layout of the interior and exterior of the stores, depending on the
different seasons or campaigns; keeping the rest of the departments informed about the
changes made.
• Collaboration with the design and marketing department to develop commercial proposals in
line with new launches for the benefit of achieving a greater impact on consumers and the
market.
• Assign tasks to the store team according to the approved plan established in the previous
meetings. Maintain a good relationship with the team to improve customer service. Carry out
activities in which store staff can contribute different ideas that help to improve shopping
experience.
• Look for new ways to display products in an original and innovative way. Organize events in
which the clients are the ones who participate in the layout of the stores.

Key Requirements.

• Certifications of technical knowledge and previous experience:

o Visual Merchandiser experience of minimum of three years in a fashion store or
something similar (Jewellery).
o Bachelor’s degree or similar in Interior Design/ Architecture/ Fashion Industry
Management or Industrial Design.
o Fluent in spoken/written English (preferred), Spanish and Chinese.
 o Handling of technological programmes such as Microsoft (Excel, Power Point…),
Adobe Photoshop, AutoCAD, or other 3D software programmes.

• Availability:
o Availability to work overnights and weekends during periods of upcoming seasons or
new launches/ campaigns.
o Residence in A Coruña or being able to get there.
o Must be open and available to regular travel (more than the 65% of the working time),
to contact with other departments and for inspirational trips (these are part of labour
journeys).
• Necessary skills and behaviours:
o Be a team player and a motivational speaker.
o Having strong work ethics (same values as the brand has), be trustworthy, reliable and
committed.
o Perfect communication skills and costumer treatment.
o Meticulous attention to detail, organization, multi-task, proactive and time-
management skills.
o Be adaptable, flexible, and open to change.
o Be creative, innovative, inspired, and eye-catching person, passionate by fashion, arts
and visual effects.
o Experience working with mannequins and showcases and key abilities such as styling
and assembling.
o Ambitious and resistant, with the capacity to act as a team leader, but also to manage
with individual tasks.

Benefits of working with us.

• Employees’ discount of 25% on each of the brand lines (online and physical)
• The opportunity of growth within the company. Career Development.
• Free Annual Workshop for learning new techniques about design and visual display.
• Blowing channel to insurance the well-being of our employees and to make them feel
comfortable within the company.
• Flexible holidays: adaptable to each worker needs.
CANDIDATE EVALUATION FORM

Applicant name: Date:

Interviewed by:
Position: Visual Merchandiser

Please fill this candidate evaluation form to assess the applicant’s qualifications for the visual
merchandiser position. Check the appropriate numeric value corresponding to the candidate’s level
of qualification for each question and if necessary fill in the comments section.

5 - Exceptional 2 - Below expectations

Rating system: 4 - Exceeds expectations 1 - Does not fit
3 - Average

RATING
1 2 3 4 5
Background: the candidate has developed the
necessary skills throughout previous experiences
1. No previous experience (or experience in another industry)
2. Very little experience or little experience in other positions (same industry)
3. 1 year of experience (or experience in other positions in the same industry)
4. 2 years of experience
5. 3 or more years of working experience as a visual merchandiser
Education: the candidate has the required
educational skills, such as knowledge of
requested languages and the necessary
educational background
1. None
2. Still studying/not finished
3. Graduated in any of the degrees required and knowledge of one or two languages.
4. Graduated in any of the degrees requested plus skills to communicate in all of the
required languages.
5. Graduated in any of the degrees requested plus a master as a visual merchandiser and
knowledge of all of the languages.
Training: the candidate has the required
technical skills, such as handling of technological
programs and the necessary educational
background
1. No previous experience working with technological programs.
2. Barely knows how to work with required technological programs.
3. Average knowledge working with technological programs.
4. Has some previous experience handling technological programs.
 5. Is a certified professional using the required technological programs.
Flexibility: the candidate has availability to fit
with the proposed schedule and the possible
variations that could be made, moreover the
needed trips
1. Not able to fit with the proposed schedule and has no possibility of traveling.
2. Can barely fit to the schedule but is not able to travel.
3. Able to adjust to the schedule but little possibility of traveling.
4. Can travel when needed but cannot work during weekends and night shifts.
5. Available all the time, for work trips and various shifts.
Communication skills: the candidate knows how
to communicate their thoughts and ideas to
others and shows confidence when talking
1. Can’t communicate their ideas clearly enough and does not speak with confidence.
2. Struggles to express their thoughts and ideas and has no confidence.
3. Can express their thoughts and ideas clearly but not with enough confidence.
4. Is confident when he/she expresses their ideas and communicates in an effective way.
5. Shows conviction when talking and expresses their own thoughts and ideas effectively.
Interpersonal/Leadership skills: the candidate
shows a respectful behavior and skills related to
people management
1. Has no previous experience with managerial positions and/or does not have a respectful
attitude.
2. Has no previous experience with managerial positions but shows a respectful attitude.
3. Has little experience with managerial positions, which they claim it was a good working
environment marked by respect and communication.
4. Has previous experience with managerial positions, having led a successful working team
with a good environment. Communicative and respectful.
5. Lots of experience in managerial positions. Can communicate effectively with
subordinates, answers questions, is respectful.
Knowledge about the firm: the candidate knows
about the company background (history, values,
aesthetics…)
1. Has never heard about the firm.
2. Has very little knowledge about the firm.
3. Has done some previous research about the firm.
4. Has previous knowledge about the firm.
5. Is aware of the history, values and aesthetics of the firm and has been following their
trajectory for some time.
Organizational/cultural fit: the candidate fits
within corporate culture, working ethics and
brand values
1. Does not share company’s culture, working ethics and values.
2. Does not know about the company’s culture, working ethics and values.
3. Barely knows about the company’s culture, working ethics and values.
4. Knows about the company’s culture, working ethics and values and shares most of them.
5. Completely shares the company’s culture, working ethics and values in their daily life.
Creativity/innovation: the candidate
demonstrates visual skills, aesthetics knowledge,
and a creative and fresh point of view
1. Does not show visual skills, aesthetics knowledge and lacks a creative point of view.
 2. Demonstrates aesthetics knowledge but lacks a creative point of view.
3. Shows a creative point of view but lacks visual skills and aesthetic knowledge.
4. Has visual skills and a creative point of view but does not know much about aesthetics.
5. Shows an exceptional aesthetics knowledge, creativity and has a very unique point of view
Enthusiasm/motivation: the candidate seems
motivated to start working in the firm
1. Does not show enthusiasm to start working in the company.
2. Barely shows motivation to start working.
3. Is interested about the job offer but shows no motivation to start working at the firm.
4. Shows enthusiasm and motivation to start working.
5. Seems very excited and motivated about the job and role within the company.
Overall impressions: final comments
1. Does not fit the requirements and skills.
2. Barely fits the requirements and skills.
3. Fits some of the requirements and necessary skills
4. Fits almost all the requirements and skills requested.
5. Totally fits the requirements and necessary skills.

INTERVIEW QUESTIONS

1. Can you tell us about previous working experiences and your educational background?

This question is asked in order to know about the training and educational skills of the
candidate, which activities did they develop in past jobs and how did they do it.

2. What strategies would you use to address miscommunication within the workplace?

This question is asked to find out the ability the candidate has to communicate with their
team and to solve issues, as problem solving and communication are essential in this
position.

3. In which environment would you feel comfortable while working?

This question is asked so as to find out if the candidate prefers to work in teams or by
themselves, if they fit into the company’s working environment and to understand how the
candidate would develop their duties within the firm.

4. Do you consider that you would fit in with the company values and culture? And why?

This question is asked with the intention of getting to know the candidate's values and
understanding their vision and way of thinking. This will indicate to the interviewer whether
the candidate fits in with the company's values and ethics and if they would help to share all
these values with their team.

5. How do you see yourself in 5 years?

 This question is asked in order to find out if the candidate would like to grow in the
company, what their ambitions and intentions for the future are. Also to know if the
candidate will want to move to another place in the future.

6. How would the company improve by hiring you?

This question is asked in order to see how sure the candidate is about their skills and how
much they value their work, as confidence is essential for this role and the company. It
would also help to get a view about how the candidate sees themselves, what are their
intentions when joining the company and to see if they mention something about their
creativity and personal point of view.