ARMA Chapter Presentation PIE Twin Cities

How to bake your
P.I.E.
for professional growth and
success
Mike Francis, ITILv3,
Director, Global Records Management
Teva Pharmaceuticals
February 2019
Agenda
• Why P.I.E Matters?

• What is P.I.E.?
• Master the “P”
• Guard the “I”
• Embrace the “E”
• Closing thoughts
• Credits – A Must Read
• Questions
2
Why P.I.E Matters?
The Secret Ingredient To Your Success
3
What is P.I.E?
4
• Performance: This is the foundation of success.
This is about the day-to-day work you’re tasked
with and the quality of the results you deliver.
Without it, you can’t move up.
• Image: This is extremely important, especially if
you want to gain exposure. This is what other
people think of you. Your personal
brand. Exposure with a poor image is negative
exposure. You can choose how others will view
you. Remember, you are always presenting an
image.
• Exposure: Who you know, and more
importantly, who knows about you and what
you do? This is the critical element to your
success once performance and image has
been established.
5
Master the “P” - Performance: This is the foundation of
success. This is about the day-to-day work you’re tasked with
and the quality of the results you deliver. This is your entry
ticket and legacy builder.
1. Do you have a consistent record of performance for

every role you have played and are now playing?
2. Do you always give it your all?
3. Are you a team player?
4. Do you put others before your own personal ambitions?
6
5. Can you influence others?
6. Are you results-driven?
7. Do you consider constructive feedback and act upon it?
8. Are you actively developing the leadership potential of

others?
7
Guard the “I” - Image: This is extremely important, especially
if you want to gain exposure. This is what other people think
of you. Your personal brand.
1. What would others say about you?
2. Are you a role model?
3. Do others know your role and what you have to offer?
4. Do you lead by example?
8
5. Are you a person of high integrity?
6. Do you maintain a positive attitude?
7. Do you lead with solutions to issues, or are you the

person that solely offers roadblocks when others
suggest changes or alternatives?
8. Are you an agent of change?
9
Embrace the “E” - This is about who you know and more
importantly, who knows you. It is the critical element of
success once performance and image have been
established. Exposure is critical to network up and to
find the right mentors and sponsors.
1. Do you have a mentor?
2. Do you have a sponsor?
1. Does your boss know what you do?
2. Does his or her boss know you and what you do?
10
5. Do others inside and outside your organization
know anything about you?
6. Do you go out of your way to introduce

yourself to others and get to know them?
7. Do others respect you?
8. Do you respect others?
11
Creditworthiness is a valuation performed by lenders that
determines the possibility a borrower may default on his debt
obligations. It is the basis for your credit score.
10%
10% 35% Payment History
Amount You Owe
Length of Credit History
15% New Credit Opened
Types of Credit You Have
30%
12
What is the percentage of your success
and career potential does each slice of
the P.I.E. represent?
13
10%
60%
30%
14
Performance
Performance
10%
10%
Exposure
Exposure Image
60% 30%
60%
15
Performance
Your performance is a direct reflection on you. It is your entry
ticket into the organization.
Don’t boast too much about success. Don’t complain about the
lack of success to others. Bragging and complaining are not the
marks of a true winner.
Understand that while performance is crucial, it is just part of
the P.I.E. formula. Performance alone will not get you ahead.
Technical skills and certifications are only part of the
performance equation. Both your task and your people skills
affect your performance.
Know your boss’s expectations and priorities; and perform them.
It is no use to ignore the boss’s expectations and achieve your
own.
16
Image
Protect your image at all times. Guard it and be aware of your
surroundings. You are being judged, measured and evaluated
everyday.
Dress for the position you want, not the position you have. Look
for someone in that position as an image mentor. Always dress
for the level above you.
Watch your grooming. While tattoos, piercings or very long
fingernails may look great in your social group, they may not be
impressive at work.
Attitude is important. Have an outreach attitude to make others
feel comfortable. Keep the spin positive and stay calm in a crisis.
People will remember a calm, can-do-attitude.
Model yourself after someone you admire rather than the people
you spend time with now.
17
Exposure
Play golf.
Show up at organizational events, even if they cost money. If

your company sponsors a charity, get involved.
Stay in control, stay professional and watch how much you

drink and what you say at any business event or social-business
gathering. A work party is never just a party.
Welcome new skills and experiences. Demonstrate a willingness
to try new things. Say yes, especially to any priority, project or
initiative of the boss.
Be a lively and credible presenter. Volunteer to present team
results. Public speaking is one of the best ways to gain
exposure…inside and outside of your organization.
18
You’ll never change your life until you
change something you do daily. The secret
of your success is found in your daily
routine. The difference between who you
are and who you want to be is what you
do.
John Maxwell
19
Closing Thoughts
20
Perform your
job
exceptionally
well
Increase your
exposure, so Cultivate the
the right proper image
people will
know you.
21
Building your Your Image and
Image and Exposure Matter
Exposure the Most
10% 60%
30% 30%
60% 10%
Solidifying your Performance is

Performance Assumed
22
Credits – A Must Read
23
Empowering Yourself:
The Organizational Game Revealed
24
Watch your thoughts, for they become
words. Choose your words, for they
become actions. Understand your actions,
for they become habits. Study your habits,
for they become your character. Develop
your character, for it becomes your
destiny.
Character is everything!
25
Questions
26

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How to bake your

• Why P.I.E Matters?

1. Do you have a consistent record of performance for

2. Do you always give it your all?

3. Are you a team player?

4. Do you put others before your own personal ambitions?

6. Are you results-driven?

7. Do you consider constructive feedback and act upon it?

8. Are you actively developing the leadership potential of

1. What would others say about you?

2. Are you a role model?

3. Do others know your role and what you have to offer?

4. Do you lead by example?

6. Do you maintain a positive attitude?

7. Do you lead with solutions to issues, or are you the

8. Are you an agent of change?

1. Do you have a mentor?

2. Do you have a sponsor?

1. Does your boss know what you do?

6. Do you go out of your way to introduce

7. Do others respect you?

8. Do you respect others?

Show up at organizational events, even if they cost money. If

Stay in control, stay professional and watch how much you

Solidifying your Performance is

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