Data Domain DD2500 Installation and Setup Guide
Data Domain DD2500 Installation and Setup Guide
February, 2015
This document provides installation for the rack bracket and the DD2500 system and initial
configuration instructions.
l Related documentation..............................................................................................2
l Tools and supplies needed........................................................................................ 3
l Safety information..................................................................................................... 3
l Description of the system...........................................................................................4
l Unpack the system.................................................................................................. 12
l Install the rack brackets........................................................................................... 12
l Install the system in the rack....................................................................................16
l Install the cable management arm (CMA)................................................................. 17
l Install the bezel....................................................................................................... 19
l Connect data cables................................................................................................ 19
l Powering on the controller....................................................................................... 19
l Enable administrative communication..................................................................... 20
l End User License Agreement (EULA) ........................................................................ 20
l Run the configuration wizard....................................................................................21
Installation and Setup Guide
Related documentation
EMC provides a variety of document types to support our products. End-user documents
include user guides, hardware installation guides, administrator guides, software guides,
part replacement guides, release notes, and others. Integration documents describe how
to integrate Data Domain systems with third party backup applications, and compatibility
matrices show which components are compatible with each other.
This document refers to other EMC documents by title. To locate a referenced document,
go to the EMC Support website at https://support.emc.com, enter the document title in
the search box, and click the search button.
Note
Hard copies of a document may be out of date. Always check for the current version of a
document before you start an upgrade or begin a significant configuration change.
How to manage the Data Domain operating EMC Data Domain Operating System
system Administration Guide for your software release
Safety information
CAUTION
l If the system is used in a manner not specified by the manufacturer, the protection
provided by the equipment may be impaired.
l The RJ-45 sockets on the motherboard, PCI cards, or I/O modules are for Ethernet
connection only and must not be connected to a telecommunications network.
l Load the rack beginning at the bottom to prevent the rack from becoming top-heavy.
l For ESD protection, EMC Data Domain recommends that you wear a suitable antistatic
wrist or ankle strap. Observe all conventional ESD precautions when handling plug-in
modules and components.
l Do not extend components on slide rails until you have loaded at least three or more
similarly weighted items in the rack, or unless the rack is bolted to the floor or
overhead structure to prevent tipping.
Site requirements
The site requirements are:
l The system requires 2U of vertical space in a standard 19”, four-post rack. Do not use
a two-post rack.
l Use air conditioning that can cope with the maximum BTU/hour thermal rating.
l Temperature control required with a gradient (change) not to exceed 30° C in an hour.
l In a closed or multi-unit rack, ensure that the unit has adequate airflow through the
front bezel and back panel and that ambient temperature requirements are met.
l Ensure that the front bezel and back panel clearances are met.
l Ensure that cables at rear of unit do not obstruct exhaust airflow.
l If installing in a closed cabinet, ensure that the front and rear doors have at least
65% open area to ensure adequate airflow for cooling.
l Front bezel requires 1.56 inches (4.0 cm) of unobstructed clearance.
l Back panel requires 5 inches (12.7 cm) of unobstructed clearance.
l AC power outlets must be provided with an earth ground conductor (safety ground). A
safe electrical earth connection must be provided to each power cord.
l Required voltage: 100-120 V~ or 200-240 V~. Frequency: 50 to 60 Hz.
System specifications
Model Watts BTU/ Power (VA) Size (U) Power Weight Width Depth Height
hour (120V/230V) connectors
DD2500 394 1345 406 (3.38A/ 2 2 x grounded, 65 lb. / 19 in. / 29.5 in. / 3.5 in. /
with 7 1.76A) 120 VAC, NEMA 29.5 kg. 48.3 cm. 74.9 cm 8.9 cm.
drives 15P/R
DD2500 487 1662 502 (4.18A/ 2 2 x grounded, 73 lb. / 19 in. / 29.5 in. / 3.5 in. /
with 12 2.18A) 120 VAC, NEMA 33.1 kg. 48.3 cm. 74.9 cm. 8.9 cm.
drives 15P/R
l Operating temperature: 50° to 95° F (10° to 35° C), derate 1.1° C per 1000 feet,
above 7500 feet up to 10,000 feet.
l Operating humidity: 20% to 80%, non-condensing.
Storage capacity
The table lists the capacities of the DD2500 system. Data Domain system internal
indexes and other product components use variable amounts of storage, depending on
the type of data and the sizes of files. If you send different data sets to otherwise
identical systems, one system may, over time, have room for more or less actual backup
data than another.
Note
Data Domain system commands compute and display amounts of disk space or data as
decimal multiples of certain powers of two (210, 220, 230, and so forth). For example, 7
GiB of disk space = 7 x 230 bytes = 7 x 1,073,741,824 bytes. EMC Data Domain refers to
this process as Base 2 calculation.
Note
For information about Data Domain expansion shelves, see the separate document, EMC
Data Domain Expansion Shelf Hardware Guide.
Storage capacity 5
Installation and Setup Guide
Front panel
Figure 1 Front panel components
Part State
System fault Normally unlit. Amber indicates fault.
Disk drive status Steady blue or blinking blue indicates normal operation. Amber
indicates fault or failure.
When the bezel is affixed, the blue system power LED can be seen through the bezel.
Disk drives
The system contains up to 12 hot-swappable 3.5" HDD SAS disk drives, located in the
front of the chassis. Left to right, drives are numbered 0-3 in the top row, 4-7 in the
middle row, and 8-11 in the bottom row.
l The base configuration contains 7 disk drives in locations 0 through 6. Drive bays
7-11 contain bay blanks.
l The expanded configuration contains 12 disk drives.
Back panel
Figure 4 Features on rear of chassis
1. Slot 0.
2. Slot 1.
3. Slot 2.
4. Slot 3.
5. Slot 4, NVRAM-BBU combination module.
6. Onboard interfaces.
7. Power supply, number 0.
8. Power supply, number 1.
Back panel 7
Installation and Setup Guide
Port layout
Figure 5 Port numbers on back panel
The onboard interfaces and LEDs are located at the far lower left side of the back of the
system. The onboard interfaces enable you to check system status and connect to the
system through a serial console or Ethernet connections. The dual-port 10GBaseT and
quad-port Gigabit Ethernet interfaces allow connectivity to the data host.
A USB port enables the system to boot from a USB flash device.
I/O module Steady green indicates normal operation. Amber indicates fault or
failure.
Power supply symbol “!” Glows solid amber for fault or attention.
3 SAS or empty
4 NVRAM-BBU
When a DD2500 system is upgraded, the newly inserted I/O module should go into the
next available slot position. The following slot loading rules apply:
l For mixed populations, populate all Ethernet I/O modules first, then populate the FC
I/O modules.
l For Ethernet I/O modules, populate the leftmost (slot 0) slot first, if empty, then slot 1
and so on.
l Slot 3 is reserved for SAS I/O modules only.
Cooling fans
A system processor module contains seven cooling fans. The fans provide cooling for the
processor, DIMMs, and I/O modules. A system can run with one fan module faulted.
Figure 9 Top view of SP module with air ducts removed
DIMM modules
DD2500 systems can contain either 4 x 8 GB or 8 x 8 GB memory DIMMs.
Bracket hardware
The rack-mounting kit is compatible with racks that have front-to-rear post spacing
between 18 inches and 36 inches. The kit will fit the following types of mounting holes:
l 7.1 mm round holes
l .375 inch / 9.2 mm square holes
l M5, M6, 12-24, and 10-32 threaded holes
The kit includes the following items:
l Two bracket assemblies, one marked for the left (L) side and one marked for the right
(R) side of the rack.
Figure 10 Bracket assembly
1. Front.
2. Back.
1. Adapter screws.
2. “L” for left side.
l Gap filler (2)
Figure 12 Gap filler
l Assorted screws.
l One multipurpose screwdriver.
Note
l Do not hold the bracket assembly in a vertical position as the parts may separate.
l The Data Domain system is two rack units (RU) tall. Make sure the location in the rack
fits the product.
Procedure
1. If your rack contains round unthreaded or square holes, skip to the next step. If your
rack contains threaded holes, unscrew and remove the screw caps at both ends of
each bracket.
Note
The rear guide pin is shown between the two screw caps.
2. As needed, select the bracket marked right or left. Orientation assumes you are facing
the front of the rack. The rear of the bracket contains an adjustable piece.
1. Front.
2. Back.
3. From the rear of the system, hold the bracket against the inside of the rack posts.
Align the rear guide pin and slide the bracket towards the front.
CAUTION
If the bracket is mounted in holes that are not vertically aligned from front to back,
the bracket may be damaged and mounting will not be secure.
4. Pull the adjustable sliding part of the bracket towards the front until it is close to, but
not touching, the front of the rack. The bracket adjusts to fit most racks.
5. Attach the bracket to the rear of the rack using the furnished screws. There are six
holes. Add screws to the second and fifth holes.
Note
If more convenient, you may attach the second bracket while still at the rear of the
rack.
6. If your rack contains threaded holes, add a gap filler to the front end of the bracket at
the front of the system. Otherwise, skip to the next step.
7. Attach the bracket (along with the gap filler, if applicable) to the front of the rack.
There are five holes in the front. Add a screw to the fourth hole. See the photo.
Note
The optional screw is used to secure the system to the rack if it is necessary to move
the rack.
Procedure
1. With the system in the front of the rack, orient the system correctly with the rack.
Carefully lift the system to engage the rack at the required height.
2. Align the rear of the chassis with the lip of each installed rack bracket.
3. Carefully slide the chassis all the way into the rack.
4. At the front, attach the system to each installed bracket using the two captive screws
on the front of the system.
1. CMA bracket.
2. Blue plunger button.
3. Rear extension of the system rail.
2. The blue-colored plunger button should click into place, locking the CMA bracket to
the rail.
3. To adjust the CMA position up or down, pull on the orange latches and pull up or
down on the arm as needed.
Figure 20 Adjusting the position of the CMA
Note
l The photo shows the bezel attached to a live system. The blue system power LED,
located above and to the right of the logo, shows through the bezel.
l The bezel contains a lock and is shipped with a key. If desired, lock the bezel in place.
l Push on the two handhold positions to remove the bezel as needed.
l If the battery is good, but the system will not boot, or if the battery is failing to
charge, contact EMC Data Domain Technical Support.
See the DD2500 back panel on page 7 for the locations of the onboard interfaces.
1. Connect an administrative console to the serial port on the back panel of the system.
2. Launch a terminal emulation program from your computer and configure the following
communication settings:
Setting Value
Baud rate 9600
Data bits 8
Stop bits 1
Parity None
Flow control None
Emulation VT-100
Press any key then hit enter to acknowledge the receipt of EULA
information:
Note
An EMC representative should not accept the agreement. If a customer is not present to
accept the EULA, press Ctrl-C to exit from the EULA acceptance screen and continue the
installation. Later, the customer can enter the system show eula command to
redisplay the EULA and accept it.
Note
You can initiate the CLI configuration wizard manually by entering the config setup
command.
Answering yes initiates a shortened version of the CLI configuration wizard that
provides enough information to configure the system for network access. Afterward,
you can use the GUI (Data Domain System Manager) for additional configuration.
Answering no initiates a longer, more robust, version of the CLI configuration wizard.
Note
If you are an EMC internal resource or partner, do not change the password unless
specifically directed to do so by the customer.
Change the 'sysadmin' password at this time? (yes|no):
3. Enter yes to configure the system for network connectivity.
Network Configuration
Configure Network at this time (yes|no)
[no]: yes
4. Enter yes to configure DHCP to obtain network parameters (such as, the hostname,
domain name, and IP addresses) dynamically from a DHCP server. Or enter no to
configure the parameters manually.
Use DHCP
Use DHCP for hostname, domainname, default gateway and
DNS servers? (At least one interface needs to be configured
using DHCP) (yes|no|?)
5. Enter a fully qualified domain name (FQDN) for the hostname; for example,
str01.yourcompany.com. Or accept the hostname, if the system was able to
discover it.
Enter the hostname for this system (fully-qualified domain name)[]:
6. Enter the DNS domain name; for example, yourcompany.com. Or accept the domain
name, if the system was able to discover it.
Domainname
Enter your DNS domainname []:
7. Enable and configure each Ethernet interface. Accept or decline DHCP for each
interface. If the port does not use DHCP to discover network parameters automatically,
enter the information manually.
Ethernet port eth0a
Enable Ethernet port eth0a (yes|no|?) [yes]: no
Default Gateway
Enter the default gateway IP address
: 192.168.10.1
9. Enter the IPv6 address of the default routing gateway. Or accept the IPv6 address of
the default gateway, if the system was able to discover it. If IPv6 is not in use, leave
the field empty and press Enter to continue.
IPV6 Default Gateway
Enter the ipv6 default gateway IP address
:
10.Enter up to three DNS servers to use for resolving hostnames to IP addresses. Use a
comma-separated or space-separated list. Enter a space for no DNS servers. Or accept
the IP addresses of the DNS servers, if the system was able to discover them.
DNS Servers
Enter the DNS Server list (zero, one, two or three IP addresses)
: 192.168.10.1
11.A summary of the network settings displays. You can accept the settings (Save), reject
the settings and exit to the command line (Cancel), or return to the beginning of the
current section and change the settings (Retry). Entering Retry displays your
previous response for each prompt. Press Return to accept the displayed value or
enter a new one.
Pending Network Settings
Hostname ddbeta1.dallasrdc.com
Domain name dallasrdc.com
Default Gateway 192.168.10.1
DNS Server List 192.168.10.1
Port Enabled Cable DHCP IP Address Netmask or Prefix Length
----- ------- ----- ---- -------------- ------------------------
eth0a no no n/a n/a n/a
eth0b no no n/a n/a n/a
eth0c no no n/a n/a n/a
eth0d no no n/a n/a n/a
After the CLI wizard finishes, a system reboot is recommended. Enter system reboot
to reboot the system.
Note
You can also use the EMC Data Domain (DD) System Manager GUI interface to configure
the system parameters. Open a web browser, and enter your Data Domain system’s IP
address in the browser’s address text box. Log in when the DD System Manager login
screen displays. Use the DD System Manager online help for more information.
Procedure
1. To set up the mail server, enter:
# config set mailserver mail.datadomain.com
The Mail (SMTP) server is: mail.datadomain.com
2. To set up the system location, enter:
# config set location "Dallas Regional Data Center Lab,
5000 Apple Drive Suite #130, Dallas, Tx"
The System Location is: Dallas Regional Data Center Lab,
5000 Apple Drive Suite #130, Dallas, Tx
3. To add one or more time servers, enter:
# ntp add timeserver 192.168.101.1
Remote Time Servers: 192.168.10.1
4. To enable the NTP daemon, enter:
# ntp enable
NTP enabled.
5. To change the system time zone, enter:
# config set timezone US/Central
The Timezone name is: US/Central
*** You made a change to the timezone setting. To fully effect
this change
*** (in currently running processes), you need to reboot the
machine.
6. Reboot the system for the time zone change to take effect:
# system reboot
ok, proceeding.
The system is going down for reboot.
7. After the system completes the reboot, login again as sysadmin using the serial
number as a password. Press Ctrl-C to get through the EULA, sysadmin password
prompt, and config setup wizard.
8. Generate an autosupport sent to yourself to use as ACG input
# autosupport send your.email@emc.com
OK: Message sent.
9. Generate an ACG using the produced ASUP.
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