Installation and Setup Guide

EMC DATA DOMAIN DD880g GATEWAY SYSTEM

Installation and Setup Steps

The steps for a complete installation and configuration are:
1.
1 Install Hardware 5.
4 Configure the system for data access
2.
2 Define the Data Domain system information for your site 6.
5 Configure optional software
4.
3 Perform initial system configuration 7.
6 Perform optional additional system configuration

1 Install Hardware
1. Unpack the Data Domain system. A system consists of a DD880g 6. Connect an administrative console. Attach a serial console to the
controller that communicates with an external FC storage array. Up to controller’s serial port, or use KVM connections to connect monitor (VGA
35.3 TB of external storage is supported by default. With the purchase port), keyboard and mouse. See Figure 1.
of a Gateway Expanded Storage Level 2 license, 71 TB of usable storage 7. Enable data transfer connectivity. Repeat for each connection.
is supported. The optional Gateway Expanded Storage Level 3 license,
4 Ethernet connection: To use 1 Gb copper Ethernet, attach a Cat
introduced with DD OS 4.8, supports 143 TB of usable space.
5e or Cat 6 copper Ethernet cable to an RJ45 Ethernet network port
A Data Domain gateway system needs to be 1) installed, 2) connected to (start with eth0 and go up) on the controller. Attach the other end
the external storage, and 3) configured to use this storage. to an Ethernet switch or to an Ethernet port on your server. For 1 Gb
4 Open the packing boxes for the system. Remove the accessories and fiber Ethernet, use multimode fiber cables with LC connectors. For 10
rack mount kits for all system components. Gb copper Ethernet with a CX4 connector, use an IEEE draft standard
2. Install the appropriate rack mounting hardware for the system 802.3ak / D5.3 compliant cable or a Data Domain CX4 cable. Not all
into a 19-inch, four-post rack. Ensure that the rack is anchored to prevent CX4 cables qualify. For 10 Gb copper Ethernet with SFP+ connectors,
tipping. Load the rack or cabinet beginning at the bottom to prevent the use a qualified SFP+ copper cable. For 10 Gb fiber Ethernet, use MMF-
rack from becoming top-heavy. Be sure to plan appropriate vertical space 850nm cables with LC duplex connectors. See Figure 1.
to accommodate the 4U system. 4 Fibre Channel connection: Attach a Fibre Channel fiber optical cable
See the instructions included with the rack mounting kit. (LC connector) to a VTL HBA port on the system and attach the other
3. Install the controller in the rack in a horizontal position. end (LC connector) to a Fibre Channel switch or to a Fibre Channel
port on your server. See Figure 1 for PCI slot locations for VTL cards.
4 Remove the system and bezel from the shipping boxes.
8. Provide redundant power to the system. Connect power cables
4 Install the Data Domain system on the corresponding slide rails and
to both receptacles and set the power cable tie wraps. See Figure 1.
slide in the rack. Be sure one person is at each side of the system to
9. Power on. Press the Power button. See Figure 2. Attach the bezel.
guide it into the rail ends.
Note: Third-party SAN storage attached to the DD880g must be zoned if using
4 Secure the system in the rack with the thumb screws. a Fibre Channel SAN before you power on the Data Domain system.
4. Install the third-party external storage, following the instruc-
10. Collect the information needed for installation. Enter the
tions that accompanied the product.
information in section 2, Define the Data Domain System Information for
5. Connect and configure storage. There are two connectivity Your Site, found on the other side.
options: Fibre Channel direct-attached and Fibre Channel SAN-attached.
See the External Storage Configuration section.

Safety
All plug-in modules and blank plates are part of the the unit is powered by multiple sources, discon- 4 Do not extend components on slide rails until
fire enclosure and must be removed only when a nect all supplied power for complete isolation. you have loaded at least three or more similarly
replacement can be added immediately. The system 4 The power connections must always be weighted items in the rack, or unless the rack
must not be run without all parts in place. disconnected prior to removal or replacement is bolted to the floor or overhead structure to
4 A system must be operated only from a power of a power supply module from any of the prevent tipping.
supply input voltage range of 200–240 VAC, components in the system. Standby power can
Warning: When the system is in normal use, the
50–60 Hz. remain for several seconds, wait until all LEDs system controller top cover must be secured with the
4 A Data Domain system is intended to operate are dark before proceeding. two Phillips captive screws provided at the front of the
with two working power supplies installed. 4 A faulty power supply module must be replaced system to prevent users or operators from accessing
4 Provide a suitable power source with electrical within 24 hours. the service areas.
overload protection. 4 Do not lift system components by yourself. A Caution: If the system is used in a manner not
4 A safe electrical earth connection must be pro- system weighs 90 lbs (41 kg). specified by the manufacturer, the protection provided
vided to the power cord. Check the grounding by the equipment may be impaired.
4 To comply with applicable safety, emission,
of the power sources before applying power. and thermal requirements, covers must not Caution: The RJ45 sockets on the motherboard/PCI
4 The plug on each power supply cord is used cards are for Ethernet connection only and must not be
be removed and all bays must be fitted with
connected to a telecommunications network.
as the main disconnect device. Ensure that the plug-in modules.
socket outlets are located near the equipment
and are easily accessible.
4 Load the payload into the rack beginning at ESD PRECAUTIONS
the bottom to prevent the rack from becoming Data Domain recommends that you fit and check a
4 Permanently unplug the unit if you think it is top-heavy. suitable anti-static wrist or ankle strap and observe
damaged in any way and before moving it. If all conventional ESD precautions when handling
plug-in modules and components.
Data Domain DD880g Gateway Storage System
FIGURE 1: REAR PANEL AND INPUT/OUTPUT CONNECTIVITY

Slot 7 Slot 6 Slot 5 Slot 4 Slot 3 Slot 2 Slot 1

PCI-e (x8) PCI-e (x8) PCI-e (x8) PCI-e (x8) PCI-e (x4) PCI-e (x4) PCI-e (x4)
NVRAM 2 NVRAM 1 Ethernet 1 VTL 1 or Empty Gateway Gateway
or VTL 2 Ethernet 2 FC HBA 1 FC HBA 2
or empty or empty

FIGURE 2: FRONT PANEL AND DISK LOCATIONS Front Operator Panel Buttons
Blue circles illustrate the locations of the four hot-swap disks. Push Button Definition
All the other disk slots are filled with drive filler blanks to ensure proper System Reset Resets hardware and firmware.
air flow through the chassis. Use ballpoint pen to activate.
Power Press to start boot (power on).
Hot-swap disks: Physical location: 1 2 3 4
Never shut down the system by pressing the
Logical numbering: 1.1 1.2 1.3 1.4 power button.
Drive filler blanks: 5 6 7 8 System ID Lights blue LED front and rear to ID chassis in a
stack. Mutes audible alarm, if active.

Front Operator Panel LEDs

LED Status
Hard Drive Blinking green: Drive active
Activity Amber: Drive fault
LANs 1 and 2 Blinking green: Active
Status Steady green: Good
Blinking green or amber: Warning
Solid amber: Critical error
Power Steady green: power on
System ID Solid blue: ID button has been pressed
External Storage Configuration
ABOUT EXTERNAL STORAGE CONTROLLERS AND PORTS the figures). If the system is SAN-attached, install the additional optical cables
4 The storage array can have single or multiple controllers. Each controller from the FC switch to the appropriate ports on the external storage.
can have multiple ports. For availability of multipath failover functionality, consult with the Data
4 One storage controller port is required for each connection to the Domain Gateway Compatibility Matrix on the Data Domain Support web site.
gateway system.
4 A SAN-attached storage controller port used for gateway connectivity
cannot be shared by other SAN-attached hosts that access the storage array.
4 Optional redundant connectivity is supported. If you do not use redundant   
connectivity, use the external array management interface to disable port
and controller failover.

ABOUT EXTERNAL ARRAY STORAGE

4 External storage disks should be dedicated to the gateway and not shared
with other hosts.
4 Disks should be configured into one or more LUNs and exported to the
gateway. Figure 3: Direct-Attached Configuration
4 A LUN should be configured using as many disks as possible.
4 All disks in the LUNs must be identical drives and have identical RAID
configurations.
4 The gateway can work with different RAID configurations, but the RAID
configurations that provide the fastest possible 256 KB sequential read
access should be used.
4 A volume on the gateway system must have the same types of LUN but
the size can vary.

ABOUT GATEWAY LUN CONFIGURATION RULES

4 A gateway system supports one volume composed of one to 112 LUNs.
LUN numbers must start at 0 (zero) but need not be contiguous.
Figure 4: SAN-Attached Configuration
4 The maximum LUN number accepted by Data Domain gateway systems
is 255.
CREATE LUNS
4 The minimum data size for each LUN that a gateway system can access 4 On the external storage array, create the LUNs for use by the Data Domain
is 400 GiB for initial install, some of which is not usable and reserved for gateway system. Instructions for creating LUNs are specific to your third-
system use. For subsequent LUNs after the initial install, 100 GiB is the party storage. See the Installation Guide on the Data Domain Support
minimum. web site under Integration Documentation.
4 Usable capacity will vary based on the storage configuration. The 4 On the external storage array, configure LUN masking so that the Data
maximum usable capacity for the gateway system is 143.48 TB, which Domain gateway system can see only those LUNs that should be available
requires the Level 3 license. to the Data Domain gateway system.
4 The maximum tested LUN size is 10 TB.
4 To use the maximum amount of space on a system, create multiple LUNs SAN ZONE CONFIGURATION
and adjust the LUN data sizes to comply with the defined rules. The “data When the storage is SAN attached, create a single initiator zone that includes
size” means the size of the LUN presented to the Data Domain gateway one port of the DD880g and the corresponding ports of the storage. Create
system by the third-party external storage. separate zones for each path of the DD880g.
4 The Data Domain spindle group feature allows LUNs to be mapped to For example:
underlying disks contained in RAID groups. In general, configure a single Zone 1
spindle group for each RAID group. For best use of this feature, use one
LUN per RAID group. There is a maximum of 16 spindle groups. For more ---------
detail, refer to the Data Domain Command Reference Guide (disk add DD880g_p1a
dev command section).
STORAGE_p0
CONNECT EXTERNAL STORAGE STORAGE_p0_p1
The Data Domain gateway system can be directly attached to the External Zone 2
Storage Array as in Figure 3, or SAN-attached using the Fibre Channel (FC)
---------
as in Figure 4. A DD880g Gateway system has two dual-port FC Host Bus
Adapters (HBAs). The first HBA card port is located in PCI-e slot 2, and the DD880g_p2a
second in PCI-e slot 1 on the rear panel. See Figure 1. STORAGE_p0_p0
Depending on your choice of connectivity, follow the appropriate connectivity STORAGE_p0_p1
defined in the corresponding figures. For all connectivity, use a fiber optical
cable of appropriate length with an LC connector to connect to one of the FC
Consult information in the SANs Integration Documentation and
HBA card ports on the back of the Data Domain system (see 1 in Figure 3 or
Compatibility Matrices on the Data Domain Support web site.
Figure 4). Connect the other end as noted in Figure 3 or Figure 4 (see 2 in

EMC DATA DOMAIN DD880g INSTALLATION AND SETUP GUIDE | SIDE 1

 2 Define the Data Domain System Information for Your Site
SYSTEM SETUP WORKSHEET
An installation requires information unique to your site. Before starting the 7. Backup servers (or * for all):
installation, provide values for the system information listed below.
1. A fully qualified host name for the system: 8. Administrator’s password:

2. The DNS domain name: 9. Host name from which to administer the system:

3. Use Table 1 (below) to enter Ethernet connectivity information.

10. Administrator’s email address (or admin group alias):
4. A routing gateway IP address (if no DHCP):
11. (Optional) Description of the system’s physical location:
5. DNS server IP addresses (if no DHCP) (fill in below):
Primary Secondary Tertiary
12. Mail server (SMTP) host name:

6. Select the CIFS authentication method:

13. Time zone name (default is US/Pacific):
Workgroup Active Directory
14. System Controller ID from the License Code document provided in
Workgroup name: Realm name:
the accessory kit. Use this ID to obtain the unique WWPN for this
WINS servers: WINS servers: controller using the WWPN tool at
Backup user Domain admin https://my.datadomain.com/us/en/wwpn.jsp
name: name:

Password: Password:

TABLE 1:
Ethernet Connectivity eth0 eth1 eth2 eth3 eth4 eth5
Enable (circle one) Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No
Use DHCP (circle one) Yes / No Yes / No Yes / No Yes / No Yes / No Yes / No
IP address (if no DHCP)

Netmask (if no DHCP)

3 Perform Initial System Configuration

NOTE: The system might not be usable for up to three hours if the NVRAM batteries CONFIGURE THE LUNS
are discharged. Refer to the NVRAM Battery Charging Instructions for more 4 Use the disk show hardware command to determine the size of
information.
each LUN.
Log into the system with the user name of sysadmin. The password is the 4 To find out which LUNs are available, use the disk show raid-info
system’s serial number. A Configuration Wizard is provided. There are six command.
sections to the configuration: Licenses, Network, File System, System, CIFS,
4 Use the disk rescan command to discover the LUNs provisioned
and NFS.
from the storage array.
Complete each of the six sections. 4 Use the disk add devdisk_id command to add a LUN to the current
volume. You can add only LUNs with a status of unknown—not already
USING THE CLI CONFIGURATION WIZARD added to the Data Domain file system.
At the first login, the configuration utility starts. The list entries in the utility For more information, see the DD OS Command Reference Guide (disk add
can be comma-separated, space-separated, or both. dev command section).
4 At each prompt, enter a value, OR 4 To assign a LUN group to the disk, use this command:
4 Enter a question mark (?) for more details, OR disk set devdisk_id spindle-group 1-16
4 Press Enter to accept the value displayed in braces. where the spindle group is identified as a number (1 through 16).
The Configuration Wizard guides you through the configuration steps, one 4 There is a maximum of 16 spindle groups. The simplest way to configure
section at a time. Follow the Configuration Wizard instructions for entering LUNs is to use the same number for both the device and the spindle
appropriate values. group. For example:
# disk add dev2 spindle-group 2
At the end of each configuration section, you can choose to:
4 Save – Save the displayed configuration.
4 Cancel – Delete all new values and go to the next section.
4 Retry – Restart the input entry at the beginning of the current section.
The value entered previously appears as the default value at each prompt.
 4 Configure the System for Data Access
The Data Domain system provides multiple protocols for data access: NFS, CIFS
CIFS, VTL, and OST (OpenStorage). You need to configure one or more The CIFS configuration section in the Perform Initial System Configuration sec-
protocols for data access, depending on your environment. You also need to tion sets up the CIFS clients to allow access to /backup on the Data Domain
configure the clients for accessing the Data Domain system with the protocol system. You also need to set up the CIFS clients to allow access to /backup
of your choice. on the Data Domain system. For additional configuration information, see the
specific Data Domain Integration Documentation at
NFS https://my.datadomain.com/US/en/integration.jsp.
The NFS configuration section in the Perform Initial System Configuration sec-
tion sets up the NFS clients to allow access to /backup on the Data Domain VTL (OPTIONAL LICENSE REQUIRED)
system. You also need to set up the NFS clients to allow access to /backup on For the VTL software option, see the Data Domain technical note Integrating
the Data Domain system. This can be done using the following steps: the Data Domain Appliance VTL with SANs. See the specific Data Domain
4 Create a mount point (directory) such as /dd/rstr01/backup, and Integration Documentation for setting up backup software from other
create an administrative mount point, such as /dd/rstr01/ddvar. vendors: https://my.datadomain.com/US/en/integration.jsp.
4 NFS mount the directories on the new mount points. For example:
mount -F nfs -o hard,intr,vers=3,proto=tcp,rsize=327 OPENSTORAGE (OPTIONAL LICENSE REQUIRED)
68,wsize=32768 rstr01:/backup /dd/rstr01/backup For setting up the Data Domain OST feature, see the Data Domain
mount -F nfs -o hard,intr,vers=3,proto=tcp,rsize=327 OpenStorage (OST) Administration Guide available at
68,wsize=32768 rstr01:/ddvar /dd/rstr01/ddvar https://my.datadomain.com/US/en/platform.jsp.
4 Add the following lines to the file /etc/vfstab (the file name may be
different depending on your UNIX-based system). The lines mount the APPLICATION INTEGRATION
directories at every reboot. For example: For information about how to integrate the Data Domain system with backup
system:/backup - /dd/rstr01/backup nfs - yes software, see the documentation for the applicable application at the Data
hard,intr,vers=3,proto=tcp, rsize=32768,wsize=32768 Domain Integration Documentation section on the Data Domain Support web
system:/ddvar - /dd/rstr01/ddvar nfs - yes site https://my.datadomain.com/US/en/integration.jsp.
hard,intr,vers=3,proto=tcp, rsize=32768,wsize=32768
4 To cause backup software to abort when the system is not mounted,
create a backup directory within the mounted file system, such as
/dd/rstr01/backup/disk1.
4 For more configuration information, see the specific Data Domain Integration
Documentation at https://my.datadomain.com/US/en/integration.jsp.

5 Configure Optional Software

If you purchased optional software for the Data Domain system such as configuring the optional software can be found in the DD OS Administration
Replicator or Retention Lock, the licenses are enabled on your Data Domain Guide. Access the latest documents at
system prior to shipment. You need to configure them for use. Details https://my.datadomain.com/US/en/platform.jsp.

6 Perform Optional Additional System Configuration

ADDITIONAL SYSTEM CONFIGURATION Add remote hosts to use FTP or TELNET:
Any system command that accepts a list, such as a list of IP addresses, accepts # adminaccess add {ftp|telnet}
entries separated by either commas or spaces. See the DD OS Command
fqdn-host-list
Reference Guide for command details.
Add a user:
Give access to additional backup servers:
# user add name [priv {admin|user}]
# nfs add /backup {*|client-list}
[options] Change a user’s password:
Add users to the email list that reports system problems: # user change password username
# alerts add email-list
TO SHUT DOWN THE SYSTEM
Add users to the system report email list: Important: Never shut down the system by pressing the power button.
# autosupport add email-list Instead, use:

Enable FTP or TELNET: # system poweroff

# adminaccess enable {ftp|telnet}

Troubleshooting Tips
For troubleshooting information see the Data Domain Support web site https://my.datadomain.com.
Where to Go for More Information
For information about Go to https://my.datadomain.com/US/en/documentation.jsp for
How to configure the system Initial Configuration Guide
New features, enhancements, known issues, and late-breaking news Release Notes for your software release
about your Data Domain software release
How to manage the Data Domain operating system DD OS Administration Guide for your software release
How to install and use the OpenStorage (OST) software and plug-in OpenStorage (OST) Administration Guide for your platform
How to replace Data Domain hardware components Part Installation Guides
How to use third-party applications Integration Documentation and Compatibility Matrices
Certified storage arrays, storage firmware, and SAN topology Compatibility Matrices for your product

Specifications
System Heat Output Power (VA) Weight Rack Mounted Dimensions
Model Watts BTU/hr 200-240 V~ lb / kg WxDxH in (cm)
DD880g 937 3208 1030 90 / 40.8 19 (48.3) 27.8 (70.6) 7 (17.8)

Operating Temperature 50°F to 95°F (10°C to 35°C)

Operating Humidity 20% to 80%, non-condensing
Non-operating Temperature -40° to +149° (-40° to +65°C)
Operating Acoustic Noise Max 7.0 BA, Sound Power when all drives seek simultaneously

Site Requirements
Requirement Description and Specification

Vertical Space in Standard 4U. Do not use a two-post rack. See the included slide rail and installation documentation instructions for installing in a rack.
19”, Four Post Rack

Air Conditioning Use air conditioning that can cope with the maximum BTU/hr thermal rating.

Temperature Controls Use adequate temperature control with a gradient (change) not to exceed 30° C in an hour.

Ventilation and Airflow In a closed or multi-unit rack, ensure that the unit has adequate airflow through the front bezel and back panel and that the
ambient air temperature requirements are met. Ensure that the front bezel and back panel clearances are met. If installing in
a closed cabinet, ensure that the front and rear doors have at least 65% open area to ensure adequate airflow for cooling.

Front Bezel Clearance 1.56 inches (4.0 cm) of unobstructed clearance.

Back Panel Clearance 5 inches (12.7 cm) of unobstructed clearance.

Power / Grounding Two AC power outlets with an earth ground conductor (safety ground). A safe electrical earth connection must be provided
to each power cord. Voltage: 200-240 V~. Frequency: 50 to 60 Hz.

Contact Information
TECHNICAL CONTACTS CORPORATE CONTACTS
To resolve issues with Data Domain products, contact your contracted support 2421 Mission College Blvd.
provider or visit us online at https://my.datadomain.com. Santa Clara, CA 95054
866.WE.DDUPE (866.933.3873) or 408.980.4800
sales@datadomain.com

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